The Rookery

The Rookery reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   London1 review

   1.0

   Reviewed on October 23, 2017

   1. Overall 1

   I visited The Rookery this Sunday (22 Oct 2017) with friends. Our guests arrived 20 minutes early to be met by a less than welcoming member of staff who couldnt get his head around the fact that they were early. We ordered drinks and a selection of the tapas style starters from the menu. However when the starters arrived we asked if it would be possible to have side plates, we were told by the same member of staff that there weren’t any clean side plates and to make do We ordered the 'sticky toffee pudding with warm toffee sauce’ as described on the menu. When it arrived the pudding itself was cold and dry as if it had been sat out for some time, more frustratingly was the lack of 'toffee sauce'. Upon asking if it would be possible to have a small jug of toffee sauce were informed that it had run out. To top it all off, when we asked for spoons to eat our respective deserts, there weren’t enough clean spoons so I was provided with a large dirty soup spoon The above was annoying but the roast had made up for the lack of service - where and why I now vow to never go back is because of the rude and patronising way in which we were treated when paying the bill (£180 for 4 people). When asked the question “was everything okay with your meal?”, I calmly explained that the food was good but it was sadly let down by the lack of plates and cutlery and that the toffee pudding was below par. A young chap stepped in, we assumed the manager, who didn’t offer any form of apology but instead thought it best to suggest I was being precious for not being happy with having to use a soup spoon. In addition he then put their failings on us by saying “You don’t appreciate that we are in the middle of a busy service”. As we left we overheard two other tables complaining, I just hope they didn’t get spoken to the way we were We left angry, disappointed and insulted. I would suggest The Windmill, The Abbeville, The Bobbin, PowderKeg or The Roundhouse and The Avalon - as better options!
   

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2. TS

   TasminS

   London1 review

   3.0

   Dined on August 26, 2017

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I don't like posting a bad review and especially at a place where I have previously had such amazing meals. The main meal I had was such a disappointment and it has definitely made me rethink visiting again. My husband and his friend had really lovely burgers, so this review takes this into account. The drinks are great and the service is efficient.
   

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3. AL

   AndreeL

   London1 review

   1.0

   Dined on August 20, 2017

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The service is absolutely awful and dismissive at best. The good might be good, but I walked out before I had chance to try it, due to the rude staff.
   

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4. EA

   EAEDCOL

   London18 reviews

   5.0

   Dined on August 14, 2017

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu and the food was delicious. Excellent service as well!
   

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5. J

   Jonw VIP

   London14 reviews

   5.0

   Dined on August 12, 2017

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great lunch. Friendly staff.
   

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6. BB

   BBMM

   London3 reviews

   1.0

   Dined on August 6, 2017

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Really let down by very poor service. We went on a quiet Sunday evening and still had to wait ages to order and pay. It is very expensive for very average roast. Not even a Yorkshire pudding with the Roast Beef even though it was advertised. Wouldn't recommend.
   

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7. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on July 30, 2017

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great place for Sunday lunch with friends! Superb pork belly cooked perfectly. :)
   

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8. J

   Jools

   London2 reviews

   5.0

   Dined on July 23, 2017

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This place never disappoints. One of the best roasts in London.
   

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9. R

   Rakhesh

   Melbourne8 reviews

   4.0

   Dined on July 21, 2017

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Loved it so much I plan to come back with a bigger group!
   

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10. OT

    OpenTable Diner

    London1 review

    5.0

    Dined on July 3, 2017

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    great food, friendly staff, good atmosphere, worth another visit soon
    

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