The Porter's House

Commentaires sur le restaurant The Porter's House de personnes qui y ont mangé. Selon des cotes récentes.

1. B

   Bonnie VIP

   Charlotte9 commentaires

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   What a disappointing dinner experience! We chose The Porter's House to celebrate a family birthday, having held similar occasions at the restaurant previously. However, last night's experience was a significant deterioration in quality - - if this is the new standard, we will not return. Slow, distracted service - we were promptly greeted and seated by the hostess, but waited more than 10 minutes to be acknowledged by a server. Throughout the meal, we needed to wave the server over to our table from across the dining room for various needs. He was very friendly, but obviously distracted. Poor quality food - all 3 steaks ordered "medium" and arrived differently (one was perfect, one was rare, one was well). The asparagus was all seeded and not enjoyable to eat - when brought to the server's attention, we were told "sorry" with no offer to resolve the issue. The carrots, while tasty, were not cooked through. And, the lobster thermidor off-menu special was missing a key ingredient - lobster! The special was presented as having "loads of lobster in the sauce, along with a 6 oz tail" - the tail was there, however, no lobster could be found in the sauce. Birthday acknowledgement- it was a nice touch to have a birthday card from the staff on the table when we were seated, however, the cold slice of grocery-store birthday cake served at the end of the meal was an enormous disappointment. Homemade desserts are loudly touted as a house specialty, with numerous mentions to us of the "complimentary cheesecake" by servers last night. This hype only emphasized the poor quality of the layer cake that was presented - it would have been better to have offered nothing. Having spent $429 on a meal for 3 people, what we had hoped would be a lovely celebration left us all sorely disappointed and a bit angry. We could have eaten anywhere in Charlotte - likely for half the price and twice the quality. We will not return.
   

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2. J

   Joe

   Charlotte8 commentaires

   4.0

   Y est allé le 25 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The Shrimp with bread and sauce appetizer and Halibut main course were delicious. The service was excellent.
   

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3. T

   Tina VIP

   Philadelphie 45 commentaires

   4.0

   Y est allé le 19 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   We were seated outside. Be warned it is in a busy shopping/dining area so there is a constant stream of loud cars and families. It’s not quiet or intimate outdoor dining. The outdoor furniture feels cheap. The food was good, steaks well cooked.
   

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4. S

   Stephanie

   Atlanta5 commentaires

   5.0

   Y est allé le 15 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Good food. Great service! We were sat right away. Server, Assa (sp?), was great! The perfect amount of attentiveness from our server. All courses and the check came out timely; we weren't waiting at all. Good wine selection. Drinks were delicious.
   

   The Porter's HouseA répondu le 19 avril 2025

   Hello Stephanie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your evening with us. It's always our goal to provide a great dining experience for our guests. We appreciate your kind words and look forward to welcoming you back to The Porter's House soon. Best regards, The Porter's House Team
   

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5. D

   Danny VIP

   Charlotte44 commentaires

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   These folks serve as fine of a steak as you will find in Charlotte. The staff is always welcoming and friendly.
   

   The Porter's HouseA répondu le 15 avril 2025

   Thanks for the review, Danny! We're thrilled to hear that you enjoyed your steak and found our staff to be friendly. It's always our pleasure to provide a memorable dining experience for our guests. We appreciate your feedback on the value and we're always working to provide the best for our customers. We hope to see you again soon at The Porter's House!
   

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6. C

   Christopher

   Charlotte3 commentaires

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We celebrated my birthday dinner here and were completely enchanted. The ambiance strikes a perfect balance—inviting yet relaxed, with just enough background hum to allow for easy conversation without feeling exposed. The food was nothing short of spectacular, and the service was exceptional, attentive without being intrusive. For the quality, the pricing feels remarkably reasonable. I can’t recommend this place highly enough!
   

   The Porter's HouseA répondu le 15 avril 2025

   Hi Christopher, We're so happy to hear about your wonderful experience at The Porter's House. It's always a pleasure to know that we were able to make your birthday celebration special and your food was spectacular. We're also glad to hear that you found our service to be exceptional. Your kind words mean a lot to us and we can't wait to welcome you back for another memorable dining experience. Best regards, The Porter's House Team
   

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7. C

   Christine VIP

   Charlotte11 commentaires

   5.0

   Y est allé le 10 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Thank you for the anniversary wishes. We had a lovely evening and dinner
   

   The Porter's HouseA répondu le 15 avril 2025

   Hello Christine, Thank you for choosing The Porter's House for your anniversary celebration! We're thrilled to hear that you had a lovely evening with us. We truly appreciate your kind words and high ratings. We look forward to welcoming you back for many more special occasions! Best, The Porter's House Team
   

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8. B

   Bryan VIP

   New York City28 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We asked for a quiet spot and they put us in a small, private room that was perfect for our gathering. The service and food were outstanding. The Porter’s House is one of my “go to” places in Charlotte.
   

   The Porter's HouseA répondu le 9 avril 2025

   Hi Bryan, We're thrilled to hear that you and your guests had a great experience at The Porter's House! It's fantastic to know that you appreciated the quiet spot we provided you and found our service and food to be outstanding. We're so glad that our efforts to make your gathering special are being remembered. Thank you for choosing us as your "go to" spot in Charlotte! We look forward to welcoming you back soon. Best regards, The Porter's House Team
   

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9. D

   Deno

   Charlotte12 commentaires

   5.0

   Y est allé le 27 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Sat in the bar area at a High Top! Service was excellent , drinks were on point and the front desk staff all greeted us with smiles. Great time out! Thanks! D & C
   

   The Porter's HouseA répondu le 31 mars 2025

   Hello Deno, We're thrilled to hear that you had a great time at The Porter's House! It's fantastic to know that you enjoyed our High Tops, service, and drinks. We always strive to provide a memorable experience for our guests, and it's rewarding to hear when we've succeeded. Thank you for your kind words. We look forward to welcoming you back soon! Best regards, The Porter's House Management Team
   

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10. J

    Jonathan VIP

    Minneapolis11 commentaires

    3.0

    Y est allé le 24 mars 2025

    1. Cote globale 3
    2. Nourriture 3
    3. Service 4
    4. Ambiance 3

    The meal was sufficient in preparation but lacked flavor and a quality I would expect at the price point. The steak was flavorless (butter and sauces are offered at a price, but I would expect salt and pepper at a minimum). I asked for medium rare +, but the steak was a strong medium. The asparagus was said to be sautéd with shallots and garlic, but came with none. The mashed potatoes were nice. Overall the meal was OK, but forgettable and at $126 (with tip), I would have expected more. My server, Cameron, was attentive, prompt, and courteous - excellent!
    

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