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The Palm Court at The Sheraton Grand London, London,

The Palm Court at The Sheraton Grand London

4.0
4
174 Reviews
£26 to £40
Afternoon Tea

Make a reservation

2 people
7:00 PM
Booked 1 time today
  • Romantic
  • Good for special occasions
  • Vegetarian-friendly
Located in the heart of Sheraton Grand London Park Lane, The Palm Court is just one of the original features of the hotel from when it was completed in 1927.


Sit back and enjoy these surroundings while enjoying one of the best traditional afternoon teas in London and listening to the relaxing sounds of the harp. Combining 1920s flair and traditional ingredients, enjoy an authentic taste of the era created by our talented pastry team and be transported back in time to the prosperity of late 1920s London. Enjoy your Nineteen Twen-Tea Afternoon Tea with a Newby Tea Selection for £42 per person or with 2 glasses of Perrier-Jouet Grand Brut per person. A free-flowing Champagne option is available for £85 per person.


The Palm Court opens all day, for a light breakfast, lunch or dinner or just to catch up over a cup of tea or coffee. We also have an extensive selection of cocktails in our bar menu.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    £26 to £40
  • Cuisines
    Afternoon Tea, British
  • Hours of operation
    Daily 8:00 am–9:30 pm Afternoon Tea Mon–Fri 2:00 pm–6:00 pm Sat, Sun 12:00 pm–6:00 pm
  • Phone number
    020 7499 6321
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    James Dugan
  • Catering
    Located in the heart of the Sheraton Grand London Park Lane, The Palm Court is one of the original features of the hotel from when it was completed in 1927. Enjoy The Season, Afternoon Tea from £65 per person, a celebration of all things social and British! The afternoon tea menu includes a selection of delicious pastries, sandwiches and scones.
  • Private party facilities
    Celebrate with us your special occasion.
  • Neighborhood
    Piccadilly
  • Parking details
    The hotel garage is located at the back of the hotel on Brick Street.<br /><br />The charges for parking are as follows; <br />Up to 2 hours £10<br /> 4 hours £17<br /> 6 hours £22 <br /> 9 hours £30<br /> 12 hours £33<br /> 24 hours £38 (hotel guest)
  • Public transit
    The nearest underground station to the hotel is Green Park station (Piccadilly , Jubilee and Victoria Line), which is around 5 minutes walk from the hotel. When exiting the station turn right towards Hyde Park Corner, The Park Lane Hotel will appear on your right hand side. <br /><br />
  • Additional
    Banquet, Bar/Lounge, Beer, Entertainment, Full Bar, High Tea, Late Night, Wheelchair Access, Wine

What 174 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on all time ratings
  • 3.9Food
  • 4.1Service
  • 4Ambience
  • 3.6Value

NoiseModerate

174 Reviews
  1. Belinda

    London

    1 review

    5.0

    1 review

    Dined on August 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    At first it was a bit slow with service and did not understand our need for certain communications. But then it became so great at communication and very attentive to us during that time. we had a birthday child and they fixed a candle and cake with text and name. It was sweet. We are vegetarian, so it tasted good. We are satisfied with our visit with them. It is worth the experience.

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  2. Carolyn

    Denver

    22 reviews

    vip
    4.0

    22 reviews

    Dined on August 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Very nice experience in a beautiful setting. Was a bit more expensive than we expected. Probably saw an old post.

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  3. OpenTable Diner

    London

    7 reviews

    5.0

    7 reviews

    Dined on March 10, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    The staffs were amazing, the tea taste so good. We had our photos taken and printed for free.

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  4. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on December 24, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Christmas Eve

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  5. OpenTable Diner

    London

    6 reviews

    vip
    3.0

    6 reviews

    Dined on November 19, 2019

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Just Not bad

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  6. Rebecca

    San Francisco

    9 reviews

    5.0

    9 reviews

    Dined on July 15, 2019

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    We had high tea at three different places during our week in London, and these were by far the best scones! Service started out okay but as time progressed we were bypassed quite a bit (making it difficult to get more tea and again later for the check). Worth coming for tea, but be prepared to be the ‘squeaky wheel’ to have the best time.

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  7. KH12

    London

    6 reviews

    2.0

    6 reviews

    Dined on May 12, 2019

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Service was extremely poor. We waited a long time to be seated and were ignored by everyone when we had made a booking. Portions were average and no one came to refill the pots of tea and I got bored of waiting and left. It’s not value for money either. Don’t waste your money here!

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  8. Gabi

    London

    1 review

    5.0

    1 review

    Dined on August 31, 2018

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    First time for me and my friend eating afternoon tea and it was great! The atmosphere was really nice, the place was beautiful and the service very good. The food was nice to, the scones magnificent but the pastry’s was a bit to sweet for us. I can highly recommend this place for a nice visit!

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  9. SarahV

    London

    3 reviews

    3.0

    3 reviews

    Dined on July 21, 2018

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    The Afternoon Tea at The Sheraton was ok but not something I will particularly recommend. First, they told us the booking was not made, even though I show them the booking confirmation on my phone. Then, the pastries were not really good (too much sugar). Lucky for us, the sandwiches and scones were good, and moreover, the waiter was really nice.

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  10. Purple

    London

    4 reviews

    3.0

    4 reviews

    Dined on July 1, 2018

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    I booked this for an afternoon tea with my sister-in-law before a west end show. Booked over a week in advance on open table. It was regrettable that despite my receiving two email confirmations, the restaurant had no written notice of our booking. They were however very good at accommodating us once we showed the email. Within 5 minutes they had prepared a table and duly showed us to our seat. The afternoon tea was a slight twist on the classi . The menu was good and included everything expected. If truth be told, the setting and ambience was lacking, and the service was sparse. Every time we needed anything we had to actively try and 'catch an eye'! It was not what was expected for an afternoon tea costing £90 for two (with no alcohol). I think they also charged us for the extra scones, which in most places is considered part of the price. Overall, ok afternoon tea, but I didn't think it warranted the title of 'best afternoon tea 2017'. I've certainly had better for less!!

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FAQs

The Palm Court at The Sheraton Grand London is rated 4 stars by 174 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 1 time today
Google Map for The Palm Court at The Sheraton Grand London

The Park Lane Hotel, The Palm Court, 122 Piccadilly, London, W1J 7BX

Dining areas

Additional information

  • Neighborhood
    Piccadilly
  • Hours of operation
    Daily 8:00 am–9:30 pm Afternoon Tea Mon–Fri 2:00 pm–6:00 pm Sat, Sun 12:00 pm–6:00 pm
  • Price
    £26 to £40
  • Cuisines
    Afternoon Tea, British
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    The hotel garage is located at the back of the hotel on Brick Street.<br /><br />The charges for parking are as follows; <br />Up to 2 hours £10<br /> 4 hours £17<br /> 6 hours £22 <br /> 9 hours £30<br /> 12 hours £33<br /> 24 hours £38 (hotel guest)
  • Public transit
    The nearest underground station to the hotel is Green Park station (Piccadilly , Jubilee and Victoria Line), which is around 5 minutes walk from the hotel. When exiting the station turn right towards Hyde Park Corner, The Park Lane Hotel will appear on your right hand side.
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Executive chef
    James Dugan
  • Additional
    Banquet, Bar/Lounge, Beer, Entertainment, Full Bar, High Tea, Late Night, Wheelchair Access, Wine
  • Phone number
    020 7499 6321
  • Catering
    Located in the heart of the Sheraton Grand London Park Lane, The Palm Court is one of the original features of the hotel from when it was completed in 1927. Enjoy The Season, Afternoon Tea from £65 per person, a celebration of all things social and British! The afternoon tea menu includes a selection of delicious pastries, sandwiches and scones.
  • Private party facilities
    Celebrate with us your special occasion.
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