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The Palazzo, Cleveland, OH

The Palazzo

4.8
4.8
686 Reviews
$30 and under
Contemporary Italian
10031 Detroit Avenue, Cleveland, OH 44102

Make a reservation

2 people
7:30 PM
Booked 6 times today

About this restaurant

  • Good for special occasions
  • Charming
  • Neighborhood gem
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy.
Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.

Dining areas

Additional information

  • Neighborhood
    Cleveland West
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

What 686 people are saying

The Palazzo reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.6Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Romantic

  • Cleveland

    Romantic

Review summary

AI-generated from verified diner reviews
The Palazzo offers "outstanding food" and "impeccable service" in a warm, welcoming atmosphere. Guests appreciate the attentive staff, including standout servers like Jose and Steve. The menu boasts a variety of well-prepared Italian dishes, including seafood pasta and lamb shank. Ideal for special occasions, this hidden gem consistently delights diners.

686 Reviews
  1. Maria

    New York City1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Palazzo is always delicious and it’s such a great experience!

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  2. Nancy VIP

    Cleveland60 reviews

    4.0

    Dined on April 20, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Nice Easter dinner with family. Gnocchi were well prepared and ordered with chicken to balance out the meal. The lamb shank was excellent, nice rich flavor. The lobster ravioli was a little short on lobster flavor, but the accompanying shrimp were tasty. The restaurant is quite loud when busy but still a very nice meal.

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  3. sharon VIP

    Cleveland6 reviews

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best service ever!! Steve provided impeccable service. The food was extraordinary. The ambiance is romantic and charming with real candles!! Love this place!!

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  4. J

    San Francisco15 reviews

    3.0

    Dined on April 4, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    Outstanding Service and nice ambiance but the food is average at best for the price. Not sure why it got excellent marks. Pasta gummy with no flavor or just swimming in sauces that tasted store bought

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  5. Steven

    Cleveland1 review

    4.0

    Dined on April 4, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    So I took a date here for our first big meal out together beyond coffee or drinks and apps. This place delivered a lovely time with excellent food and good service. Its pricing is $$-$$$ but worth the extra $. It’s an excellent neighborhood option for when you want to indulge in a nice meal or celebrate something big. I’ll be back

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  6. Dolores

    Cleveland11 reviews

    5.0

    Dined on March 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food is always delicious, staff extremely kind and efficient, which always keeps us coming back!

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  7. g

    Cleveland121 reviews

    5.0

    Dined on March 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    WOW! I know it’s not the usual way one should begin a diner review…but oh my gosh, wow! We love going to our usual Italian restaurants where we know they know us and offer us something terrific based on our history. Last night we were given the chance to walk in to a beautiful restaurant that made us feel like we have always dined and can’t wait to come back. The server, Jose, greeted us with tempting suggestions and even offered his own personal preferences. I would never have ordered halibut cheeks pappardelle (couldn’t imagine eating cheeks) but Jose was right and Chef Rafael sought to overwhelmed us with perfection! And the veal ravioli with pancetta was some of the best past I have ever eaten. The wine and dessert, the bread and the service was wonderful. We are already looking to see when we make another reservation. Thank you for the expertise and hospitality. You’re wonderful!

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  8. Jenette

    Cleveland7 reviews

    5.0

    Dined on March 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of our favorite restaurants for sure! The ribeye and the lamb chops were amazing, as well as the Italian wedding soup.

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  9. Rich VIP

    Cleveland5 reviews

    4.0

    Dined on March 21, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Surprised to have such a quality restaurant nearby.

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  10. Amy

    Cleveland3 reviews

    5.0

    Dined on March 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Palazzo is a hidden gem! Excellent service and atmosphere. The food was fantastic! I had Lobster tail with lobster risotto. It was my birthday so they sent out a crème brûlée which was phenomenal. Some other entree s ordered were Chicken Marsala, Cavatelli, Ribeye steak and Bolognese. All were excellent and all plates were clean at the end! Thank you Palazzo for a memorable birthday dinner❤️

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FAQs

The Palazzo offers takeout which you can order by calling the restaurant at (216) 417-7005.

The Palazzo is rated 4.8 stars by 686 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Cleveland / Akron / Canton
  4. Cleveland
  5. Cleveland West

Make a reservation

2 people
7:30 PM
Booked 6 times today
Google Map for The Palazzo

10031 Detroit Avenue, Cleveland, OH 44102

Dining areas

Additional information

  • Neighborhood
    Cleveland West
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine
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