The Ivy St John's Wood

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1. MD

   MaryDia

   London

   10 reviews

   4.0

   10 reviews

   Dined 5 days ago

   overall4food5service4ambience4

   I went with my friend for lunch 2pm, restaurant wasn't too packed. Had to wait a minute for the host to sit us. Venue is stunning, beautiful and clean. My friend ordered the blacked cod fillet with a side of broccoli she loved it. I had the roast beef sandwich with came with chips. Absolutely delicious, sandwich will filled with roast beef, the caramelised onion was so tasty as was the sauce that was served alongside it. Food arrived fairly quickly, waitress were very lovely. Would definitely go back.

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2. J

   Jonsey

   London

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   overall4food3service4ambience4

   We have always enjoyed good meals at The Ivy SJW However on this occasion my guest, a lady of 98, was very disappointed with her starter of a soufflé and as a main course scallops. Both dishes were not cooked as she expected and she was unable to eat either dish. I was upset as her host. The staff at the restaurant were very apologetic. The dishes did not appear on the bill without any request.

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3. J

   John

   London

   9 reviews

   5.0

   9 reviews

   Dined on September 24, 2022

   overall5food5service5ambience5

   I always enjoy eating at the Ivy Restaurants. The menu is not too long and it has my favourites on it. The staff are excellent.

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4. DM

   DespinaM

   1 review

   2.0

   1 review

   Dined on September 23, 2022

   overall2food3service1ambience2

   The staff were generally polite and efficient. However the girl at the door dealing with the booking was rude and completely unhelpful

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5. NB

   NormanB

   London

   1 review

   5.0

   1 review

   Dined on September 22, 2022

   overall5food5service5ambience5

   Excellent meal Great service. Loved the private room. Starter portion could have been a bit bigger

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6. G

   Goodgrub

   London

   42 reviews

   vip
   1.0

   42 reviews

   Dined on September 21, 2022

   overall1food1service1ambience5

   Very disappointed today arrived at 10.15 for my breakfast booking to be greeted with we are on a training session it’s been planned for three weeks? Good for you but why was I not fed this back with my booking I had to verify? I have proof of this. We were then told ye can return at 11.30 we will rectify this lol 😂 I paid full price with service bill to prove and the main guy who preached this confidently disappeared. He poured my wine twice a motion I can honestly do myself. Is this what he meant by making their wrong arrangements right 🤔

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7. AV

   AVERAGE

   London

   25 reviews

   vip
   3.0

   25 reviews

   Dined on September 18, 2022

   overall3food3service2ambience4

   Sadly The Ivy declare it'self open all day, but if you choose to dine between 3pm and 6pm the staff are preoccupied with getting ready for dinner. This means their service is off game and not what one expects from a Richard Caring restaurant. Has The Ivy lost it's special shine? We think so and will not be returning for a while.

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8. FJ

   FlakaJ

   1 review

   2.0

   1 review

   Dined on September 18, 2022

   overall2food4service1ambience2

   The interiors are beautiful and the food is well priced but the service let this place down. We had to ask to order three times, they served our starters without plates and we had to ask and wait a while for our plates. They then forgot our drinks. Wouldn’t rush back there.

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9. A

   Alexandra

   1 review

   5.0

   1 review

   Dined on September 18, 2022

   overall5food5service5ambience5

   Ambience, staff, food, service were all excellent. I love coming to the Ivy St Johns Wood. Thank you to the general manager who was on shift in September who looked after us! Best.

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10. MP

    MichaelP

    London

    2 reviews

    2.0

    2 reviews

    Dined on September 18, 2022

    overall2food5service2ambience4

    We ordered and received our food after the next-door table ate their food, having ordered after us. An honest mistake, but no direct apology. We would hear the waiter complain every time he would pass by us after coming from any other table as we were by the entrance. The service was exceptionally poor throughout. Arrogant at first, apathy later on. I have been many times and this was a first. Food and ambience are what save the experience. The quality of service seems like an unknown each time.

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11. S

    Suzi

    London

    8 reviews

    5.0

    8 reviews

    Dined on September 17, 2022

    overall5food5service3ambience4

    Great place and food but the server forgot about us so we weren’t able yo order drinks for half an hour after seating.

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12. BK

    BasilK

    New York Area

    19 reviews

    4.0

    19 reviews

    Dined on September 17, 2022

    overall4food4service3ambience4

    Nice local restaurant in St Johns Wood with good choice of tasty dishes including weekend brunch till 4pm. Service is a bit hit or miss when they are busy not for lack of staff but the kitchen/bar appears to struggle to keep up. Certainly would return and the only advice to others is not to get stressed by the service when it lacks swiftness and appears to virtually ignore you sometimes. Otherwise a great choice.

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13. KM

    KeleM

    1 review

    2.0

    1 review

    Dined on September 17, 2022

    overall2food2service3ambience3

    The space is beautiful. Like all the others. But the food was shockingly underwhelming, it was disappointing. None of us finished our plates. The bathroom, however beautiful, lacked that luxury feeling that other The Ivy restaurants have. Another disappointment. Just not a good look. Definitely do not recommend. Go to the one in Covent Garden instead.

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14. S

    marcS

    London

    16 reviews

    vip
    4.0

    16 reviews

    Dined on September 16, 2022

    overall4food4service4ambience5

    Goodfood all around. Sea bass good, pasta, spinach and side salad was good. Maybe a bit too heavy on the cheese and cream everywhere (as salad topping, inside spinach, on top of pasta.) Creme Brulee was cold and too sweet.

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15. P

    Princess

    London

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5

    Our waiter was amazing. It was my sons 6th birthday and he made him feel so special. Thank you The food as always was fabulous

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16. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on September 16, 2022

    overall2food4service1ambience3

    Poor service, had to wait 40 minutes to get my drink. They can’t even make basic cocktails. Vodka martini was awful

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17. OT

    OpenTable Diner

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 15, 2022

    overall5food5service5ambience5

    Beautiful dinner and fantastic service for a family of 8 including two kids. Can’t thank the team enough for a Wonderfull birthday celebration !

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18. b

    batukg

    1 review

    1.0

    1 review

    Dined on September 15, 2022

    overall1food1service1ambience1

    Terrible experince !!!!!!! Please call me to discuss.

    Report
19. WA

    WALTERM

    Hertfordshire

    1 review

    2.0

    1 review

    Dined on September 14, 2022

    overall2food4service1ambience3

    We have happily eaten many times at The Ivy St. Johns Wood, and at several of the other Ivy restaurants, but unfortunately the service last night was lacking. 20 minutes to order a drink and then a further 15 minutes before it arrived. Difficult to get the attention of the waiters, who were, perhaps, overstretched, but the staff greeting on arrival was warm and friendly. Overall, rather disappointing.

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20. AW

    AlevW

    London

    1 review

    3.0

    1 review

    Dined on September 14, 2022

    overall3food2service3ambience4

    Food quality has declined. It wasn’t as good as prior visits

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21. AN

    ANNEC

    Norfolk

    1 review

    4.0

    1 review

    Dined on September 14, 2022

    overall4food5service4ambience4

    Always love the Ivy as the menu choices are great and the food is tasty. However when ever a service charge is added in any Restaurant , which the Ivy does, I don't like to Tip again as I only want to pay for service once. I wondered how others feel about this? I agree with tipping 100% and am happy for it to be added but only want to pay it once. It's easy to get caught out if you don't notice it on the Bill as you will then most likely tip again. I am interested to hear what others think or even a comment from the Restaurant!!! Is the Server disappointed if you don't tip on top of the service charge?

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22. S

    Skov

    London

    2 reviews

    5.0

    2 reviews

    Dined on September 13, 2022

    overall5food4service5ambience5

    My party of 3 had superb good,with one exception.. .the hamburger was a slab of very overcooked meat,unadorned by anything interesting......ivy restaurants do hamburgers usually quite well.....other food superb

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23. ST

    SabineT

    London

    1 review

    5.0

    1 review

    Dined on September 11, 2022

    overall5food5service5ambience5

    The Ivy has certainly become a local for us locals over the years .

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24. JI

    JIGdini

    London

    44 reviews

    4.0

    44 reviews

    Dined on September 11, 2022

    overall4food4service2ambience4

    I have been to the restaurant on many occasions and as always the food was up to the good standard that I expect. However I noticed on my previous visit and even more so yesterday that the standard of service has dropped considerably. I suspect that the restaurant is suffering from the problems of the hospitality industry with a shortage of good quality staff. However as a patron paying good money I want better service.

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25. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on September 11, 2022

    overall1food4service1ambience2

    Quite frankly we had a disastrous experience at the Ivy St John’s Wood. The kids meals arrived after the main courses, the starters arrived after the main courses, one of the main courses was the incorrect dish, one main course was cold, we had to ask three times for milk to go with our tea, a glass of diet Coke came barely half full. Having had a first class experience at the Ivy in Manchester last month, this restaurant felt totally unrelated.

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26. HA

    HumaeelA

    1 review

    4.0

    1 review

    Dined on September 11, 2022

    overall4food4service4ambience5

    The ambience was eclectic and beautiful with a classic decor. The food was delicious and there was good variety. We were seated immediately upon arrival and we did not have to wait for our starters and mains to be served for too long. The service was impressive.

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27. SM

    SineadM

    London

    1 review

    4.0

    1 review

    Dined on September 10, 2022

    overall4food5service2ambience4

    It was just the service this time that let down the Ivy

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28. AW

    AnnetteW

    London

    5 reviews

    5.0

    5 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    Very lovely waitress who was helpful and professional.

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29. FB

    FloBro

    London

    22 reviews

    vip
    3.0

    22 reviews

    Dined on September 10, 2022

    overall3food5service1ambience1

    Such a nice place: a shame the service is so terrible.

    Report
30. w

    willowtree

    San Antonio

    6 reviews

    3.0

    6 reviews

    Dined on September 9, 2022

    overall3food3service3ambience3

    Sadly the host couldn’t facilitate a simple request for a cushion to provide height for one member of our party when we arrived. Service was very slow, 20 mins before we ordered drinks. Waiter seemed unfamiliar with the menu. First time I’ve ever been asked how i’d like my salmon cooked. A large fly landed in a glass of wine. We bought it to the attention of the waiter, It was removed, a full glass of wine, and an empty glass was returned! Had to ask for the wine to be replaced, this was later charged to the bill and we had to ask for it to be removed. The ambiance is much nicer at the back of the restaurant where we have sat before. Service was very hit and miss last night but have been before and was always very impressed. Would definitely come again based on past experience but they fell short last night. The food was ok but not fantastic.

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31. A

    Angela

    London

    6 reviews

    4.0

    6 reviews

    Dined on September 8, 2022

    overall4food4service5ambience4

    Very good service, food was nicely served and very enjoyable

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32. BR

    BarbaraR

    London

    2 reviews

    1.0

    2 reviews

    Dined on September 7, 2022

    overall1food2service3ambience3

    Food alright but very overpriced. Ladies' toilet disgusting toilet peper and empty toilet rolls all over the floor and one toilet in need of cleaning. No disabled toilet facilites on the premises, offered use of one in another restaurant. Totally illegal.

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33. a

    alan

    London

    5 reviews

    5.0

    5 reviews

    Dined on September 7, 2022

    overall5food5service5ambience5

    Great value and service and easy to get to from St John’s Wood Station. Excellent menu with set menu as well as special of the day.

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34. K

    Kseats

    Las Vegas

    8 reviews

    vip
    2.0

    8 reviews

    Dined on September 6, 2022

    overall2food3service2ambience4

    We dined here on a Tuesday night to celebrate a birthday. The tables on either side of us were being waited on but no one came to our table. After about 20 minutes, we assumed they forgot to assign us a server so we waved someone over and said we’d like to order. The server took our order but acted very annoyed by us for the rest of the time we were there and it was really uncomfortable. We got out of there as soon as we could and took our birthday celebration next door for dessert. The food was fine - the bib lettuce side salad with a green goddess type of dressing was really good and the shepherds pie was good too. The rest of the table ordered steaks.

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35. DB

    DanieleB

    1 review

    1.0

    1 review

    Dined on September 6, 2022

    overall1food3service1ambience2

    We have been to the Ivy quite a few times. We took our overseas guests for lunch. The service was appalling, slow and very unfriendly and unprofessional. We felt very letdown and embarrassed.

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36. s

    samoth

    London

    12 reviews

    4.0

    12 reviews

    Dined on September 6, 2022

    overall4food4service2ambience3

    A good menu, well cooked and presented. Lunchtime service was really very slow. Our group all had only two courses, we sat down at 12.20pm and completed our two-course lunch at 3pm! A major issue was that two of our group are disabled. The Ivy St John's Wood has toilets down a flight of extremely steep stairs, and no accessible toilets at all. This is completely unacceptable.

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37. ND

    NonieD

    London

    1 review

    2.0

    1 review

    Dined on September 6, 2022

    overall2food2service2ambience1

    Extremely busy and noisy so difficult for me as an elderly person to talk to my friend without shouting.Too many staff kept asking me if we were ready to order every 5 minutes.Food ok but could be better.

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38. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on September 5, 2022

    overall2food2service2ambience2

    Very disappointed - food was poorly cooked - burgers cooked to an inch of their death, slow service, problems with drinks — just a sense that the Ivy coasts on name - not quality of the dining experience

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39. z

    zahran

    1 review

    3.0

    1 review

    Dined on September 5, 2022

    overall3food3service2ambience5

    The waiters were not attentive, the vegetarian option were limited and food was overly priced compared to portion sizes.

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40. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on September 5, 2022

    overall5food5service4ambience5

    Meeting with friends haven’t seen in along time , the food was exceptional, service was confusing didn’t have the set menu to hand eventually found it. Service was hit and miss so many staff but not consistent service from one or two people, otherwise amazing location, food & drinks and a wonderful restaurant really stunning inside. Definitely one of the best Ivy restaurants.

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