The Hampton Social - Naples

The Hampton Social - Naples reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nick VIP

   Naples22 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Restaurant is beautiful, have been in the past many times, however this time the food wasn’t as good, my Greek bowl that used to be good only had a two pieces of beets and was prepared differently, and for the price, a piece of pita would make it better! but the waiter was great and when the bill came, wanted to give him a good tip, however now a tip is added, and it was way less than I wanted to give! Adding on a tip for a large party, at 20% is expected, but they are going to lose employees and customers!
   

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2. D

   Darlene

   Richmond12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Generous portions. Had the Truffle Mac with Chicken. Beautiful open restaurant with cool urban vibe
   

   The Hampton Social - NaplesResponded 4 days ago

   Darlene, we are so glad to hear you had a great experience! We look forward to welcoming you back again soon.
   

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3. T

   TOM VIP

   New York City22 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We continue to enjoy our dining experience at Hampton Social. Special shout out to our server Bryan with great recommendations and exceptional hospitality.
   

   The Hampton Social - NaplesResponded 4 days ago

   Tom, thanks for the fantastic review! We're glad to hear you enjoyed your experience and that Bryan helped make it a memorable visit. We look forward to serving you again.
   

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4. A

   Anne

   Dallas6 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was nice but nothing really outstanding green goddess salad was great but pizza was average. Servers were very attentive and service was quick
   

   The Hampton Social - NaplesResponded on April 29, 2025

   Anne, thanks for taking the time to leave such a great review! We are glad to hear that your experience was a good one and that you enjoyed our tasty menu options. We hope to welcome you back soon for an even better experience!
   

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5. S

   Sally VIP

   Naples12 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance, pleasant music, attentive server who made suggestions
   

   The Hampton Social - NaplesResponded on April 25, 2025

   Sally, thanks for taking the time to leave such a wonderful review! We appreciate your feedback and are glad to hear that you enjoyed the service, food, and ambiance! Looking forward to your next visit for another great dining experience.
   

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6. J

   Judith

   New York City2 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 1

   The noise level was terrible…….very loud music. My party couldn’t even talk and hear what the other was saying. We were a party of 7. The food was just ok……..had to send one dish back it was too salty. Very limited menu for entrees. The service was wonderful the staff very welcoming and helpful.
   

   The Hampton Social - NaplesResponded on April 26, 2025

   Hi Judy, This is Denise from The Hampton Social. I am so sorry to hear that you did not enjoy your last experience with us. We always have the goal of delivering a high quality meal for our guests to enjoy and I regret that we fell short during your visit. If you would like to discuss this further, I would be appreciative so that we can better focus our attention on the menu items in question. Please feel free to reach out to myself or any manager at the restaurant. Thank you for taking the time to share your feedback. Denise Byrne General Manager
   

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7. J

   Judy

   Tampa7 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   We've dined here before but not during a holiday like we did for Easter. Service was terrible. We expect it to be busy but folks were not smiling, even the managers on duty were not pleasant. They forgot our drinks and didn't even offer us dessert, just brought the check to the table. We could tell others were frustrated as well. My husband is a good tipper because he never wants the server to feel bad.
   

   The Hampton Social - NaplesResponded on April 26, 2025

   Hi Judy, Thank you so much for taking the time to share your feedback with us. We are very sorry to hear we disappointed you during your last visit. We strive for impressive service and will be following up internally to ensure that we can better meet your expectations in the future . I'd be happy to discuss this further detail if you'd like. Myself or any other manager are aways available at the restaurant if you'd like to reach out. Thank you, Denise Byrne General Manager
   

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8. M

   Michele VIP

   Chicago20 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super fun experience and the food and drink were really great! Would definitely recommend
   

   The Hampton Social - NaplesResponded on April 25, 2025

   We're so glad to hear that your experience was great, Michele! Thanks for sharing your feedback, and we hope to see you again soon!
   

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9. J

   Janine

   Naples14 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was excellent. There was live music, which was nice and not too loud. We were sitting inside. The restaurant was loud but not too loud that the 7 of us in a large booth couldn’t have a comfortable conversation. There was an automatic 18% service fee for the servers in the bill which was stated on a sign at the front desk. There is also a $6 fee to use their scan and pay QR code that they leave on your table. You just need to ask your server to take payment to avoid the extra fee. After a pleasant meal, and a decent amount of money spent, we were a bit disappointed to find the extra fee, for their convenience, of us taking care of payment ourselves. We were expected to check out ourselves and also pay a fee for it. Seems like a new low for a business practice.
   

   The Hampton Social - NaplesResponded on April 25, 2025

   Thank you for your feedback, Janine. We appreciate you taking the time to share your experience, and we're pleased to hear you enjoyed the food, service, and live music. Thank you for your feedback on the payment process. We'll share your feedback with our team and discuss it. Your satisfaction is our top priority, and we hope to have the opportunity to provide you with an exceptional dining experience in the future.
   

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10. S

    Shannon VIP

    Pittsburgh38 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was outstanding! Food was great, French toast was a little too soft in the middle for my liking but overall everything was great. Would definitely come back!
    

    The Hampton Social - NaplesResponded on April 25, 2025

    Shannon, thanks for the awesome review! We're so glad to hear your experience was great, from the food to the service. We appreciate your feedback and will be sure to discuss it with our team. We hope to welcome you back again soon!
    

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