The Blue Heron @ Ojo Santa Fe Spa Resort

Commentaires sur le restaurant The Blue Heron @ Ojo Santa Fe Spa Resort de personnes qui y ont mangé. Selon des cotes récentes.

1. a

   alex

   Nouveau-Mexique6 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We ate there for lunch and dinner both were fantastic we love lunch more just because the mosquitoes outside at night are a little overwhelming with how many there are. A beautiful property view, and fantastic food. Calamari had us coming back to lunch the next day with a great burger for lunch! 
   

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2. J

   Joe

   Nouveau-Mexique4 commentaires

   2.0

   Y est allé le 15 mai 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 4
   4. Ambiance 4

   The best thing I can say about our experience was the staff were very kind and helpful. The enchilada had what appeared to be a melted block of cheese, the fish in the tacos was over cooked to the point of drywall consistency, and the grits were inedible. VERY disappointing food! I doubt that we will head back there anytime soon.
   

   The Blue Heron @ Ojo Santa Fe Spa ResortA répondu il y a 3 jours

   Hi Joe. Thank you for taking the time to share your experience. We’re glad to hear our staff made you feel welcome, but we’re truly sorry the food missed the mark, especially the fish tacos and grits. That’s not the kind of experience we want anyone to have here. We’ve shared your feedback with our kitchen team, as we’re always looking for ways to improve. We appreciate your honesty and hope you’ll consider giving us another chance in the future. Sincerely, The Blue Heron
   

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3. J

   Jolanda

   San Francisco2 commentaires

   5.0

   Y est allé le 12 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great menu with enough variety and options for everyone. We had lunch and dinner here while lodging at Ojo. Both were great. Good drinks and good value. Our waitress, Sara, was wonderful, and service was outstanding. Erick served us for lunch and was great. Overall, we can recommend it.
   

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4. M

   Mary Beth

   Nouveau-Mexique1 commentaire

   3.0

   Y est allé le 11 mai 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 4

   The place & food was great. There was only 1 waitress for the hole place ( I’m sure not her fault) so the service definitely needed to be better. I had to ask for coffee twice &!crean also. Took forever to get to me. They never brought my 2nd mimosa. So next time I eat there, I will ask about staffing before I go. Also when I made the reservation, it was for brunch & they actually said it was lunch so I had to remind them that, it was unexceptionable so they brought us brunch menu’s.
   

   The Blue Heron @ Ojo Santa Fe Spa ResortA répondu le 15 mai 2025

   Hello Mary Beth, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed the food and the ambiance of our restaurant. However, we're truly sorry to hear about the service delays you experienced. We understand how important timely and attentive service is, and we apologize for any inconvenience this caused. We also appreciate your patience regarding the menu. To clarify, we no longer offer brunch. Our current dining hours are: Breakfast: 7:30 AM – 11:00 AM Lunch: 11:00 AM – 3:00 PM Dinner: 5:00 PM – 9:00 PM We understand that staffing levels can impact the dining experience, and we appreciate your understanding. Thank you again for your feedback. We hope to have the opportunity to serve you again soon! -The Blue Heron
   

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5. J

   Judy VIP

   Nouveau-Mexique36 commentaires

   1.0

   Y est allé le 11 mai 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   No staff, no attention and the food a disaster. It was Mother’s Day and they were clearly not prepared.
   

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6. P

   Patrick

   Nouveau-Mexique3 commentaires

   5.0

   Y est allé le 11 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We enjoyed our meal with a lovely atmosphere eating outside for brunch. Friendly and professional staff. We’ve been a couple of times in the past year and have this on our rotation for special occasions.
   

   The Blue Heron @ Ojo Santa Fe Spa ResortA répondu le 15 mai 2025

   Hi Patrick! Thank you so much for your kind words and for making us a part of your special occasions. We're thrilled to hear that you consistently enjoy your experiences with us. We can't wait to have you back and make your next visit just as special as this one! Sincerely, The Blue Heron
   

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7. K

   Kathleen VIP

   Seattle 7 commentaires

   2.0

   Y est allé le 4 mai 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 3
   4. Ambiance 4

   Beautiful location, but disappointing and hugely overpriced for what we received. For two of our meals, the rice and vegetables arrived cold and very over-salted. For the third dish, the entree was not served as requested; the server was informed but no offer made to address the issue, nor was the price adjusted. Definitely not worth the drive.
   

   The Blue Heron @ Ojo Santa Fe Spa ResortA répondu le 15 mai 2025

   Hi Kathleen. Thank you for sharing your feedback. We're glad to hear you enjoyed our beautiful location. However, we're truly sorry that your dining experience didn't meet expectations. A member of our team has reached out to you via private message to discuss your experience further and ensure we address your concerns. Please check your inbox for our message. We appreciate your feedback and hope to have the opportunity to serve you again soon. Sincerely, The Blue Heron
   

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8. V

   Virginia

   Nouveau-Mexique1 commentaire

   5.0

   Y est allé le 1 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Went with an 82 yr. old friend and we both really enjoyed the setting ( we were able to sit outside on the patio overlooking the woods) and our meals! both healthful and tasty~beautiful presentation and thoughtfully constructed. Chimichurra was yummy, not too piquante~ We highly recommend our friends to come visit!
   

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9. k

   karen VIP

   Denver 6 commentaires

   5.0

   Y est allé le 28 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We celebrated my husbands birthday with a private soak and then an early dinner. Everything was fantastic. Our server, Ana, was spectacular with a great sense of humor and very attentive. The food was delicious. We worried about some of the previous reviews and must say, it really was a delightful day. Highly recommend!
   

   The Blue Heron @ Ojo Santa Fe Spa ResortA répondu le 15 mai 2025

   Hi Karen! Thank you for the review! We're delighted to hear that you and your husband had a fantastic time celebrating his birthday here at the Blue Heron. It's wonderful to know that Ana's attentive service and sense of humor added to your enjoyment. We'll be sure to share your comments with her. We strive to create memorable experiences for our guests, and your feedback reaffirms that we're on the right path! We look forward to your next visit! Sincerely, The Blue Heron
   

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10. C

    Claudia

    Nouveau-Mexique10 commentaires

    5.0

    Y est allé le 28 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Diverse and interesting offerings, great wine list and cocktails, and organic fresh veggies straight from the farm to your plate. They also add a variety of specials on the board.
    

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