The Blue Heron @ Ojo Santa Fe Spa Resort

Reseñas de The Blue Heron @ Ojo Santa Fe Spa Resort de comensales del restaurante. Basadas en valoraciones recientes.

1. k

   karen VIP

   Denver6 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We celebrated my husbands birthday with a private soak and then an early dinner. Everything was fantastic. Our server, Ana, was spectacular with a great sense of humor and very attentive. The food was delicious. We worried about some of the previous reviews and must say, it really was a delightful day. Highly recommend!
   

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2. C

   Claudia

   Nuevo México10 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Diverse and interesting offerings, great wine list and cocktails, and organic fresh veggies straight from the farm to your plate. They also add a variety of specials on the board.
   

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3. L

   Leslie VIP

   Nuevo México11 reseñas

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   The setting is beautiful and the young staff enthusiastic. The menu choices are varied - everyone ought to be able to find something agreeable.
   

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4. d

   david

   Nuevo México2 reseñas

   3.0

   Comieron en 20 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   My food was not great for price. My food came out cold. I had to send it backThe service was pretty non existent. The hostess took care of us more than our server. It was freezing in there. We had to keep our jackets on. It’s a beautiful place but dining experience was not good. Disappointed.
   

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5. J

   JoAnn

   Nuevo México12 reseñas

   2.0

   Comieron en 20 de abril de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 2

   I really expected a much better meal here. Service was slow. Food was marginal especially for the price point. My fish tacos were cold. Will not dine here again.
   

   The Blue Heron @ Ojo Santa Fe Spa ResortSe respondió el 23 de abril de 2025

   Hi JoAnn, Thanks so much for sharing your experience with us. We are really sorry to hear that your visit didn’t go the way it should have. We always want our guests to feel taken care of and enjoy a great meal, so it’s tough to hear we missed the mark. We’re taking your feedback to heart, especially around the food and timing, so we can do better moving forward. We truly appreciate you giving us a try. Sincerely, The Blue Heron
   

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6. V

   Victoria VIP

   Nuevo México158 reseñas

   1.0

   Comieron en 19 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 5

   A lovely location on tranquil grounds however they had plumbing problems the day we dined there for lunch. The bathroom was closed even to employees - we had to take a long walk in the rain/snow downstairs across gravel to another building, the Spa. I was frozen when I got back. The only had coffee or tea to warm me up - no cappuccino or other choices - even the airport has more choices. They were out of my first choice for lunch as well so I settled for a burger, asking for medium but it came out so bloody and raw it couldn't even be legal to serve. Since I had a plane to catch at nearby airport, I gave it to my driver to take home and cook later. The fries were medium cut so just average and not very hot. The manager came over to apologize for the slow service, explaining they were down some servers that day (Sat.) but he also revealed the kitchen was now have plumbing problems. I was glad I didn't eat the burger then. They should have closed the restaurant for legal reasons. We will never go back.
   

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7. S

   Sharon

   Nuevo México1 reseña

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Wonderful, but I wish you would enforce the quiet voices in the soaking pools . Gavin’s loud conversations around you is not the relaxing environment you advertise.
   

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8. S

   Stacey

   Tallahassee2 reseñas

   2.0

   Comieron en 18 de abril de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 4

   The best part of dinner was the whipped feta and pita bread. Which I took to go so that we could munch on it, since the actual meals left a lot to be desired.
   

   The Blue Heron @ Ojo Santa Fe Spa ResortSe respondió el 23 de abril de 2025

   Hi Stacey, Thank you for taking the time to share this feedback. We're truly sorry to hear that the meals didn’t meet expectations, and especially concerned to learn about the issue with the plastic wrap. This is not the level of quality or care we strive to deliver, and your comments are being shared with our team to ensure this is addressed right away. While we're glad the whipped feta and pita were a bright spot, we know the overall experience fell short. We appreciate you bringing these details to our attention. We’d really like the opportunity to connect with you directly to learn more. If you're open to it, please respond to the private message we've sent your way. Sincerely, The Blue Heron
   

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9. D

   Dan

   San Diego1 reseña

   1.0

   Comieron en 13 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Our table wasn’t ready when we arrived. Once finally seated, nearby tables informed us they were still waiting for their food ordered an hour earlier. The menu is quite limited and nothing special, and it was apparent the restaurant does not have adequate staff. So we left without ordering anything.
   

   The Blue Heron @ Ojo Santa Fe Spa ResortSe respondió el 23 de abril de 2025

   Hi Dan. Thank you for sharing your experience with us. We're very sorry that your visit began with a delay and that concerns about wait times and staffing led you to leave before dining. That’s certainly not the kind of first impression we want to leave, and we understand how frustrating that must have been. Your feedback has been shared with our team, and we’re actively working to improve the guest experience, from wait times to staffing and beyond. We appreciate you taking the time to let us know what happened and hope we might have the opportunity to welcome you back in the future for a better experience. Sincerely, The Blue Heron
   

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10. B

    Bernie VIP

    Nuevo México7 reseñas

    4.0

    Comieron en 6 de abril de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 5

    Nice quiet place. Great ambiance. Good food and good service
    

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