Tesoro Dining Room 21 and Up - JW Marriott Marco Island

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1. G

   Gigiw

   Tampa

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   overall2food1service2ambience4

   The ambiance of the restaurant is quite nice and the views of the sunset and beach are the highlights of this 21 year and older eatery. I found the menu quite confusing as to what would actually be served. And the service leaves much to be desired. At lunch I was served a meal with no silverware or napkins, and at dinner, I had to get up to take napkins from another table as our server was nowhere to be found, even though the restaurant was not even 1/2 occupied. Also the server could not adequately explain the menu further. Lunch and dinner Menu choices were extremely limited. Lots of bread or naan bread was served. Their dinner (medium plate) charcuterie type board left much to be desired. It was an extremely disappointing eating experience for lunch and dinner. Lunch was better than dinner. We had a hamburger and a pita with lamb, both had fries and were quite good. The only issue being service at lunch. Dinner was a total disappointment in every aspect. I would not eat here again. For dinner, I would suggest Ario, also in same resort, over this place.

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2. OT

   OpenTable Diner

   New England

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food3service1ambience2

   Gorgeous venue! Service staff extremely rude to us as we figured out seatings system. Thank goodness we had a reservation- because waitress was curt and abrupt telling is- “you can’t sit there”, “you can’t bring your bar drink to table”, “you can’t sit down til we clean table”, she needs to check with host”, we “need to stand up and not sit at table”. Honestly felt harassed and humiliated. Of course host told us no problem, no one was waiting and we had a reservation! Waitress was not nice at all and I have no idea what her issue was!!

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3. OT

   OpenTable Diner

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Fantastic food. I got the branzino and my husband got the lamb, we shared a flatbread as an app. Service was great. Only downside was that it was a cloudy night so couldn’t see the sunset - view is great on a clear night.

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4. CM

   ConnieM

   New York Area

   26 reviews

   vip
   5.0

   26 reviews

   Dined on January 15, 2023

   overall5food5service5ambience5

   The food was delicious and the service was fantastic!

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5. JP

   JulieP

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on January 15, 2023

   overall5food5service5ambience5

   Staff was wonderful food was delicious! Restaurant was clean and beautiful.

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6. OT

   OpenTable Diner

   Washington DC

   1 review

   2.0

   1 review

   Dined on January 14, 2023

   overall2food2service4ambience3

   Food was 100% meh. Steak was over cooked, asparagus salad had no taste. Just an underwhelming experience. Waitress was really nice and helpful.

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7. TC

   TwinCitiesFoodie

   Minneapolis

   14 reviews

   vip
   3.0

   14 reviews

   Dined on January 8, 2023

   overall3food2service3ambience5

   Good for drinks and beautiful sunset but the food is below average and way overpriced. Have a cocktail and then head elsewhere. Wish we would have followed this advice.

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8. MY

   MarthaY

   Austin

   3 reviews

   1.0

   3 reviews

   Dined on January 7, 2023

   overall1food1service1ambience2

   Sat for one hour and barely got our drinks. No one took our order. A table of 7 very noisy women sat near us so we left. Manager was apologetic and comped our drinks. Will not go back.

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9. OT

   OpenTable Diner

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on January 7, 2023

   overall3food3service3ambience5

   Such a weird experience before we ordered anything in the dining as soon as we were seated they ask me to hold my bill with a card maybe they thought I couldn’t afford it. I traveled the world never had my experience where they did that.it was just ok beautiful view I would recommend on the drinks on the rooftop

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10. RA

    RachelA

    1 review

    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service1ambience4

    Maybe it was an off night but the service was very bad, the appetizer we finally got was not great & overpriced. We waited so long for our 2nd drink & main course that we finally left. Manager was very nice & apologetic. Not sure what was going on because the other restaurants at the hotel were great.

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11. RN

    RaymondN

    Chicago

    25 reviews

    vip
    5.0

    25 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5

    Great reception, server, and food. A pretty flawless dinner!

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12. F

    Foodie

    West Palm Beach

    13 reviews

    vip
    3.0

    13 reviews

    Dined on January 6, 2023

    overall3food2service5ambience5

    Great view food not so much

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13. MI

    MILynn

    Detroit

    23 reviews

    vip
    4.0

    23 reviews

    Dined on January 2, 2023

    overall4food5service4ambience4

    great food service was a bit slow and unattentive had to go find server for bill

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14. W

    Worldwideyachts

    Anchorage

    13 reviews

    vip
    5.0

    13 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Nice property

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15. CC

    CalvinC

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Wonderful food.

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16. LK

    LauraK

    Indiana

    2 reviews

    3.0

    2 reviews

    Dined on December 29, 2022

    overall3food5service4ambience3

    The dining room felt like 80 degrees. The hostess was overly " enthusiastic " about selling the dining experience that it was over the top and annoying. Wait service was good. Food was delicious but portions were incredibly small for the price. Sangria was disappointing as it lacked fruit. It was like red wine with a garnish of fruit. Overall, it was a bit pretentious for my family.

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17. TC

    TomC

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Tremendous food and service Highly recommended!

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18. LB

    LaurentB

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    We had a dinner for 2 on a Thursday with live music. The musician was not a great singer and although I liked the music but the atmosphere was amazing. The service and food was 10/20 and the views are just amazing. Highly recommend.

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19. TW

    TheWrightAdvice

    Philadelphia

    12 reviews

    vip
    5.0

    12 reviews

    Dined on December 16, 2022

    overall5food5service4ambience5

    Lobster Pappardelle was incredible.

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20. RA

    RichardA

    Dallas

    2 reviews

    2.0

    2 reviews

    Dined on December 4, 2022

    overall2food3service1ambience3

    This could have been a good experience however the service was too slow for my taste. We spent 3 hours at dinner not because we wanted too. The food was mediocre at best and my wife's steak came out cold.

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21. CW

    ChrisW

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5

    Place had amazing view of sunset. Drinks, food, service were outstanding.

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22. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on November 22, 2022

    overall5food5service5ambience5

    The hostess was outstanding very accommodating, she actually walked us around the restaurant to see where we wanted to sit. The food and service were wonderful, the menu seemed limited but the food was absolutely delicious! We will return next month when we’re back in town.

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23. LS

    LSmi

    Coastal Georgia

    2 reviews

    3.0

    2 reviews

    Dined on November 20, 2022

    overall3food3service1ambience5

    Beautiful restaurant, but I found the food to be unimpressive. The hostess was wonderful, but the waiter did not even acknowledge us for at least 15mins. We were moved to another table to hopefully get better service, but it was only at lightly better and I was not impressed overall for the cost.

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24. MM

    MMKnowsFoos

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food2service5ambience5

    Service and staff are so kind. Area is beautiful and ambience is difficult to beat. Menu is pretty small, way over priced, and the food was just OK. They need a few more staples and expected a for beach food.

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25. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on March 16, 2020

    overall5food4service5ambience5

    Retirement

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26. Y

    Yoli

    Las Vegas

    10 reviews

    vip
    1.0

    10 reviews

    Dined on March 8, 2020

    overall1food2service1ambience2

    We are staying at Paradise by Sirene in the adult tower and I made my reservation through open table because I like using the app. Our reservations was for Sat March 7th and when we checked in with the hostess Floriana 15-20 minutes prior to our reservation, She told us to come back in 10-15 minutes. The couple behind us also had an 8:30 reservation but yet they got seated before us. When I asked the hostess why were they seated before us when we have reservations at the same time and are here before them she said because they are staying at the hotel and came by early asking for earlier seating. We let her know this is poor customer service as we are guest too! We just used open table for our reservation and my husband is a lifetime Ambassador Elite member with Marriott. She didn't apologize just shrug her shoulders. This unfortunately put a damper on our evening. We had the flat bread pizza, hummus and scallops all were tasty. Our service was nothing to brag about for staying at a JW resort. I ordered a glass of wine and was saddened to find out they ran out of the Pinot Noir, I had to get a glass of something else. They probably didn't want to open another bottle since I was only having 1 glass. We will be ordering room service or going somewhere off property this evening.

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27. OT

    OpenTable Diner

    St. Louis

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 8, 2020

    overall1food1service1ambience1

    We didn’t eat there. Hostess was super rude and we left. Manager on duty was awesome. Hostess just the wrong person in the wrong job.

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28. LS

    LauraS

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on March 8, 2020

    overall3food4service1ambience3

    Go for the food and the view, but be prepared for incompetent service. While the food was delicious, the service was so sub par that it almost ruined the experience. The hostess literally hid from waiting diners so that she did not have to face us and them, as all reservations were running over by at least 20 minutes. No apology or other accommodation was made to acknowledge this. We saw our server three times the entire meal. We were advised that the food would arrive "as it was ready" which meant that hot dishes arrived almost on top of each other, ensuring that no dish could be fully enjoyed. We ordered a bottle of wine, it was presented to us, and then we were left to pour for ourselves when our glasses were empty. With proper management and service, this could be an excellent restaurant, but right now, it's barely mediocre.

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29. h

    hpfd

    New England

    6 reviews

    2.0

    6 reviews

    Dined on March 5, 2020

    overall2food2service5ambience5

    The menu is very limited. Had a Braised Pork dish that upset my stomach after. For a restaurant on the water I expected more seafood dishes. The restaurant is nice and the waitperson was excellent.

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30. LE

    LEES

    Baltimore

    2 reviews

    vip
    1.0

    2 reviews

    Dined on February 29, 2020

    overall1food1service3ambience3

    It’s a weird concept, have been served meals at the same time with my wife for 38 years everywhere we went, this place gets whatever meal is ready first, consequently my wife watched me eat when l got my order she got hers when l finished mine, Really, no kidding, this people are vert proud of that concept! The menu is very limited and the wine list is terrible, have always enjoyed wine bottles in the $ 80 to $100 range , good luck ! 200 and up , no California wines! Would not go back , went for pizza after that sitting!

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31. OT

    OpenTable Diner

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on February 23, 2020

    overall5food5service4ambience5

    Food was great, service very pleasant just a little slow.

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32. NJ

    NinaJ

    New York Area

    27 reviews

    vip
    5.0

    27 reviews

    Dined on February 22, 2020

    overall5food5service5ambience5

    An exotic and creative menu. Perfect for having cocktails and sharing appetizers. We shared a number of different things and found everything to be unique and delicious.

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33. OT

    OpenTable Diner

    Grand Rapids

    1 review

    1.0

    1 review

    Dined on February 20, 2020

    overall1food3service1ambience3

    Terrible service for a high end restaurant. Will not have dinner here again.

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34. D

    Dave

    New England

    3 reviews

    5.0

    3 reviews

    Dined on February 16, 2020

    overall5food5service5ambience5

    Great experience, would definitely come here again!

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35. AS

    AndreaS

    Toronto

    9 reviews

    vip
    3.0

    9 reviews

    Dined on February 16, 2020

    overall3food5service3ambience4

    The food here is delicious. Tasty and well prepared. However the service is not up to par, expcially for a restaurant in the new wing of a JW Marriott. Our waiter seemed to disappear after taking our drink order, despite us telling him that we were ready to order our food when he took the drink order. We had to flag down a waitress from another table to take our order after 10-15 minutes. Then the food started coming too quickly, one dish on top of the other, with no time to finish things in between. We had to ask our server to slow things down. When messy plates were cleared mid-way through the meal to be replaced with fresh plates, dropped food was left uncleaned on the table. The last round of food seemed to take forever. All in all it was a pleasant experience, as the food was the highlight. Service definitely needs to be improved - small things could make a big difference.

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36. r

    roser

    New York Area

    34 reviews

    vip
    5.0

    34 reviews

    Dined on February 16, 2020

    overall5food5service5ambience5

    Mya, our server, was amazing. She went above and beyond. We were chilly. She manages to get towels for us. She was able To get A chicken Caesar salad. Music very. Good.

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37. OT

    OpenTable Diner

    Pittsburgh

    6 reviews

    vip
    2.0

    6 reviews

    Dined on February 15, 2020

    overall2food2service3ambience1

    Valentine’s Day dinner was awful

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38. OT

    OpenTable Diner

    Naples

    26 reviews

    vip
    2.0

    26 reviews

    Dined on February 15, 2020

    overall2food3service4ambience1

    Disappointing - adult only dining, but feels like a breakfast room. Lit up brightly, poor ambiance

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39. KM

    KathyM

    Cincinnati

    2 reviews

    3.0

    2 reviews

    Dined on February 14, 2020

    overall3food3service3ambience4

    We felt the Valentine special dinner was average & not worth the very expensive price. We felt very rushed. The main course was brought before we finished our appetizers. We were seated outside with a great view of sunset. However, it was a lounge area which was very crowded & VERY LOUD. It was not the quiet intimate Valentine dinner we had anticipated AT ALL!! We were told the only reservation was at 5 :30 which we took reluctantly. We noted there were open tables At 6:00 &6:30.

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40. OT

    OpenTable Diner

    Naples

    1 review

    5.0

    1 review

    Dined on February 13, 2020

    overall5food5service5ambience3

    Everything great, food ok!

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