We went to Tavernoma for dinner before the theater. When we hit there, we were told it was a limited menu. They told us they had tried to call everyone to inform them, but they didn’t call me. The menu was comprised mostly of hot dogs, burgers and chicken fingers. Quite disappointing!

One of the worst dining experiences I’ve ever had. Service was slow despite an empty restaurant, and certain foods tasted like an ashtray. Meatball and pasta did not taste fresh.

We originally booked Tavernonna for the night of Thanksgiving because we thought we would be ordering from the regular menu. There were not very many places offering an evening meal on Thanksgiving night, and since the forecast was for a colder night, it seemed a good choice -- since it's within the Hotel Phillips. The restaurant called the night before to provide notice that a Thanksgiving buffet (served by staff) would be offered instead. We kept our reservation, and were pleased with the food, but another nearby party was pretty loud. (They may have been drinking for an hour or more before our arrival.) I also had breakfast one morning during my multi-day stay at the hotel. The breakfast buffet was good, but a little expensive.

Travernonna should be renamed TraverNoNo. It was the worst restaurant food experience I have ever encountered. The spaghetti and meatball plate tasted and looked like they dumped a can of SpagettiOs on to the plate, then microwaved a prepackaged meatball on top. The fish my husband ordered had the texture of rubber. The steak my niece ordered was a greasy slab of probably previously frozen slab of meat. To top it off, I believe they forgot to chill the Chardonnay before serving. This was supposed to be a wonderful Italian dinner birthday celebration for my sister. Do not waste your time and money here!

The restaurant

After 1 1/2 hours waiting for our food. We left.

Only one server for the restaurant. I marked it as poor but it wasn’t her fault she was really working hard. The food was very good.

Used to be waaaayy better. Pandemic appears to have taken its toll. Very thinly staffed and much diminished selection in variety of both food and wine.

Arriving at the front entrance we found the reception desk cluttered and dirty - bad first impression.
Our wild boar pasta was room temperature and greasy when served. The pasta was way overcooked and mushy.
Waiter was nice but we had to ask repeatedly for bread with the charcuterie board.
The charcuterie board, salads and entrees were all served nearly simultaneously and not separated.

I didn’t attend, but I booked a reservation for my coworkers. They said food took a while to come out, appetizers came out with meals, and the meals were fine.

It was ok. Food was good, we had the chicken parmesan and the pork osso bucco with the tomato focaccia appetizer. The pork was super tender. The Mahomes Manhattan had a good kick, they didn't skimp on the rye.

Seems like there was only one server as they had the hostesses bringing out drinks.

The bill caused a bit of sticker shock, we knew what we ordered but it didn't feel like we ate a $100 meal. Overall it wasn't bad but felt like a bit of a letdown. Oh well.

They were out of the two top dishes and it was only 7:30, peak dinner time. The dishes we did receive were just OK, I would say mediocre for the price. The special meatball you can add to your meal for $6 is the size of a golf ball and isn't that difference than a normal meatball. Our server was top notch though. What I thought would be a nice Italian restaurant to take my wife out on a date to turned out to be your basic way too expensive and plain hotel restaurant.

The service was amazing. We were staying at the hotel after a long day of traveling and Italian food with a good glass of wine sounded perfect. We throughly enjoyed the pasta and risotto but the wine list was terrible. The best wine was a Malbec at $50 a bottle. It was awful. Checked the retail price on Vino and it retailed for $10.50. Wine list at the bar was even worse. Hilton needs to upgrade the wine list at the Hotel Phillip’s. The service at the restaurant was amazing. Couldn’t ask for better service.

Good was terrible.

We were disappointed that bread wasn’t standard for every meal. The caprese salad was pitiful and the chef couldn’t substitute pasta for risotto. Food tasted alright but that will happen with excessive use of sauce. Overall, the food was too expensive and I wouldn’t rush to go back.

I can’t really comment about the experience because we were turned away. We arrived 15 minutes early for a 9:30 reservation on a Saturday. When we checked in, after we told the host, we had a reservation, we were told we could not be seated because they were short handed on staff. While he was in the process of telling us this, the sole waitress on duty walked by the three of us and said, I can’t take anymore tonight.”

My chief complaint is: Why did they wait until we arrived to tell us our reservation would not be honored? They knew we would be coming from the reservation system. They had my phone number. They waited until we arrived to turn us away. By then it was almost 9:30. No chance to get a reservation anywhere else, so we went home.

Staff was super accommodating even though she was the only person working the tables AND the bar. The poor waitress was stretched way too thin and the owner shouldn’t have put her in that situation.

Understaffed restaurant, oversalted food, overall “meh” experience. The authenticity of their Italian cuisine is laughable. If you want better pastas, better Italian meat dishes, this is unfortunately towards the bottom of the list in Kansas City. Although understaffed, the one waitress (who was working the entire restaurant for some ridiculous reason) did try her best to create a good evening. Overall, I was immensely disappointed and will likely not be going back until I’m assured they get their act together.

Worst Italian food I have every ate.

We enjoyed an anniversary dinner. I had the filet which was delicious.

The filet imperial was one of the best dishes I have ever had.

Short staffed, slow and loud. Not the combination I wanted for an important business dinner.

Tavernonna is always a good option for Italian downtown. It has a good ambiance, and good service. The food has always been very good.

The service was great, the food was alright but fairly overpriced for portion/quality. I wouldn't tell anyone not to go there, but probably wouldn't be a top suggestion either.

They were very accommodating to our large group of volleyball parents. Food came out quickly, hot and had great flavor

Decent but overpriced food, not much of a selection. Are work your cocktails. Although, I did like that the mens restroom actually had a baby changing table... They be woke, but not the woke you're thinking. They know men are dads too.

Not at all the same food we had pre-Covid. The pasta was thick and sticky. The carbonara was so salty it us was inedible. The focaccia was very good. The rigatoni was not special. The prices for the level of cuisine was ridiculous. The wait staff was apparently not empowered to offer replacement meals or compensate. Wait staff was helpful otherwise.

Poor quality food, high priced.

Food was good, service could’ve been faster, as there was hardly anyone there OT was probably 10-15 before our waitress came. The ambience was nice, it was low lit so it was kinda of cool

Food was excellent and service was very good too. Limited menu though for an Italian restaurant.

The restaurant and hotel attached definitely need to staff up. The food was enjoyable but probably not worth the price tag.

Showed up and they had no waiters/waitresses, the bartender was the only place serving.

Nobody at the door.

They didn’t have 3 cocktails we ordered so we left.

Book reservations for branch based of the menu online. When we arrived it was a basic breakfast buffet with nothing from the menu available. The server explained why they weren’t serving any of the menu items, which we completely understood. However, it would have been nice to be informed about that change before we booked since it didn’t sound like this was just a one off change to the menu.

Food was meh. Server was low energy. And my car was left running by the valet on the street and stolen (yes seriously). So yeah my experience sucked.

The service was very poor. It took 15 minutes to get one cocktail and an iced tea. Then my drink was incorrect. The restaurant wasn't even half full so we should have had better service. Our waitress never checked in on us once we received our food and didn't ask if we wanted another drink. Please note though that was good was very good. Just not an overall great experience.

The service was outstanding. The food was nothing special though.

Excellent food, service and value; for sure to return.
Thanks!

Excellent food and the staff was great! We will definitely be back.

Service from our waitress was excellent. The focaccia bread was good. I got the wild boar pasta and was a little disappointed. It didn’t taste like wild boar and had random hints of bright citrus. It just didn’t work together. I usually love wild boar pastas. My husband had the carbonara and enjoyed it.

Servers were great. Anna took great care of us and Dalton was very helpful as the bartender. Overall good service!