Sur Restaurant

4.4
8823 Reviews
$30 and under
Contemporary American
SUR Restaurant provides a dining oasis in West Hollywood for 20 years.
SUR offers one of the most exciting dining destination in the city that is now recognized internationally with a South-European Flair, luxurious atmosphere, and friendly service. SUR Restaurant, featuring Contemporary American cuisine, brings a taste of the exotic to the trendy corner of Melrose and Robertson. SUR offers guests friendly, attentive service and sumptuous international cuisine for a truly unique dining experience.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 8823 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.4
service
4.6
ambience
4.1
value
Noise · Moderate
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JM
JeredM
Palm Springs
1 review
Dined a day ago
Overall2food4service3ambience1

I have given a 5 star review on previous visit but not this time.
Had a reservation and showed up on time. They gave us a table right outside the entrance or actually on the sidewalk 3 feet off Robertson. Said we didn’t like the table after sitting there for 1 minute and we’re told if we wanted to sit inside the restaurant we could stand by the bar and wait, but it would be 30 minutes.
I made reservation!
Spoke to Peter and they comped 2 beverages of the bill. I didn’t need to be comped anything! I just wanted to experience the restaurant to its fullest so his rectification was insulting.
If I return, it will never happen again.

LP
LaceyP
1 review
Dined a day ago
Overall2food2service2ambience4

The ambience was nice, service was good but my food and wine was terrible 😞 I got the carbonara and it had so many green onions in it, totally over powered the dish. The wine tasted like something I’d find at a gas station. My husband liked his pineapple drink and fried chicken but sadly my meal was sub par. I left still hungry and yes I could have said something but I didn’t want to wait for another meal.

JD
JennD
Los Angeles
1 review
Dined a day ago
Overall4food3service5ambience4

Beautiful restaurant however fresh flowers would have been a nice touch. Staff were excellent! Food was good but a bit on the bland side. Cocktails were delish and the blackberry cobbler was out of this world!!

C
Chichi
1 review
Dined 2 days ago
Overall5food5service4ambience5

Had a great time. Everyone was friendly. Food was amazing even got to get a pic with Peter from the show.

MV
MahonriV
1 review
Dined 2 days ago
Overall2food2service1ambience3

When we arrived we were seated immediately. After siting for about 15-20 minutes the server hadn’t arrived. One of the managers got our drink order. Then went out front to chat with the other manager. He never brought my drink. After another 20 mins he’s on his phone walking by. It wasn’t until I flagged him down and had to remind him of my drink that he finally paid attention. With an unprofessional attitude. I work as a Captain in a French bistro at the Venetian in LV. So I know it’s not an easy job n sometimes it gets busy. So I understand about so much going on that sometimes you fall behind. When we arrived there was three guests at the bar n only use at a table. No one else in the bar area. Yet it took 40 minutes by the time I was brought my drink. Finally the server arrived and introduced herself. She tried to make up for what was lacked all through the time we were there. She did a good job. I have to hand it to her. The price was good for the food n drinks. I made sure to show her appreciation because by that point it was pretty busy. This was the first time and last time I will come to this place. Very poorly managed establishment. To have both bosses up front chatting while we are waiting for drinks was so unacceptable! He could’ve apologized to at least show concern but failed to do so. Like I shared earlier I’m a captain/ lead server and if my team carried themselves this way they would not be on my team. Sorry such a long review but frustrated! It was my nephews birthday and he has wanted to come here since the reality show was on the air. I made it happened and we were slapped in the face with such poor service from management. Usually do not like to share any negative reviews but this was the worst service I have ever experienced! Customers are not always right n I’m ok with that. But this was unacceptable! Thanks for giving me a chance to share my experience of this establishment.

MM
MelodyM
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great service beautifully decorated had an amazing time

RO
RODRICOG
1 review
Dined 3 days ago
Overall3food3service3ambience5

The Ambience of the restuarant was top notch and the food was good. I gave 3 stars simply becuase when I made my reservation i stated this was my birthday trip, and they did not do anything to awknowledge that.

KB
KennedyB
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food and drinks were amazing! Was in town for a vacation and I’m already looking forward to coming back!

OT
OpenTable Diner
Los Angeles
1 review
Dined 4 days ago
Overall5food5service5ambience5

Anniversary

CH
CathyH
Naples
5 reviews
Dined 4 days ago
Overall3food3service5ambience3

Fans of Vanderpump Rules, we were surprised that the roses on the tables were fake and the glassware is heavy cheap quality. Food was good and our server very personable. Let’s just say the place looks way cooler on TV than it is.

JR
JR10
San Diego
1 review
Dined 4 days ago
Overall3food3service4ambience5

We had reservations for 4 and ended up only being two of us. We were the FIRST customers there on an extremely slow Wednesday night. However, we were put on a small two top table in the very back corner of the outside patio. I had a tree branch hitting my head and had to keep trying to squeeze up to the table and push the table closer to my guest in order to not have a branch in my hair. It was an extremely quite night and they should have put us at a more comfortable table. The hostess herself seemed a bit rude. The waiter and busser were very pleasant however. The goat cheese appetizer was yummy, but a bit pricey. The entrees were a bit disappointing. The Chicken Milanese came with french fries instead of pasta which was a bit strange.

a
applern
Chicago
28 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great place, gorgeous decor..friendly staff, food came out quick and delicious.

A
Amy6663
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great place to eat. The service was exceptional. Good price and good selection of food. Also loved the dessert.
It was a perfect night out. You can't go wrong if you eat here.

OT
OpenTable Diner
Los Angeles
1 review
Dined 7 days ago
Overall5food5service5ambience5

Live the place, great service and good food.

J
Joseph
1 review
Dined on September 19, 2021
Overall2food2service2ambience4

Service was erratic. Appetizer came quick. Drinks took long. Ordering main course took longer. Not impressed with food quality. Ambience was nice. Everyone was friendly.

OT
OpenTable Diner
Baltimore
1 review
Dined on September 19, 2021
Overall5food4service5ambience5

Place was beautiful!!

OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Great experience the staff is amazing Peter the manager was very friendly took a pic with my wife

G
Grace
New York Area
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Max was our server and he was very kind. Super helpful and patient with any questions. A couple of other waitresses stopped by to check on us as well. Peter, the manager, came by to ensure that everything was going well. Some of the best service I have ever experienced!

PP
PacificaPerry
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

Love this place! This will always be my go to spot in Hollywood

c
chris
Atlantic Canada
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

Great spot, food and service! We were had lower expectations, but were really surprised with how well everything went. Will definitely return!

T
Taylor
1 review
Dined on September 17, 2021
Overall5food5service5ambience5

Great Service! The staff and our server were all so incredible and make the experience one we won’t forget!

CS
vipCharlesS
San Joaquin
16 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

We have eaten at SUR since before they were on television the food and ambiance were first class then and it remains to be first class today. Their food is absolutely delicious and they have a wide variety of items for every one. We have sitter inside and outside and both are amazing experiences. We sat outside last night and the weather was perfect and the atmosphere was liking being in Disneyland. It was so enchanting. Max waited on us and we didn’t bother him and ask for pictures or anything. Other people did and he was gracious. Peter was also working and he was equally gracious with guests. Our 5 appetizers and meals and two desserts and beverages were beyond amazing!!!!

DJ
DanJ
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

The goat cheese balls should come in 5 count not 3

ML
MLBch
San Francisco
1 review
Dined on September 16, 2021
Overall5food4service5ambience4

Good food for the prices, and the service was terrific!

AC
AlexCasado77
Mexico City
5 reviews
Dined on September 15, 2021
Overall5food5service5ambience5

Muy buen servicio y la atención espectacular

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OT
OpenTable Diner
New York Area
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

Spending my birthday at SUR was everything I expand more!

SR
SydR
San Francisco
1 review
Dined on September 15, 2021
Overall4food3service5ambience5

Great ambiance when you first walk in and you’ll love it especially if you’re a fan of the Bravo show Vanderpump Rules. The drinks are well made and very fun! The food wasn’t as satisfactory as I expected, but it was still good. I got the famous fried goat cheese balls and lobster ravioli. The goat cheese balls weren’t as great as they were hyped up to be. The lobster ravioli was tasty. The servers were welcoming and attentive. The bartender Mike mixed drinks very well.

N
Nope
Los Angeles
1 review
Dined on September 14, 2021
Overall2food1service4ambience4

Was really excited because I’ve watched Vanderpump rules but the food was such a disappointment. Nothing special on the menu and food did not taste the that good. Goat cheese balls were decent but we got only 3 small ones for $15. Not impressed

C
Claire
Washington DC
2 reviews
Dined on September 14, 2021
Overall5food4service5ambience5

Fantastic evening for the bday of 2 of my employees.
Staff so well trained, attentive and present when needed. Claire

OT
OpenTable Diner
Las Vegas
1 review
Dined on September 12, 2021
Overall3food3service2ambience2

Bartender was awkward and not hospitable

OT
OpenTable Diner
1 review
Dined on September 12, 2021
Overall4food5service5ambience3

Everything was great! This was me and my girlfriends first time at sur as fans from the show we have been really excited to go. Food and drinks were really good. My only con of being here was the garden. The seating was beautiful and everything but after me and my girlfriends left we realized we were covered in bug bites.. from head to toe. They are really really bad bites.. so maybe they just need to spray the garden area other than that everything was amazing.

SQ
SuzyQ
San Francisco
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Amazing experience! Server was awesome. Everyone was so welcoming and friendly.

S
vipSmr6936
Chicago
3 reviews
Dined on September 11, 2021
Overall4food3service5ambience3

The food prices were very reasonable. $11 for a Stella on draft was kind of ridiculous. Can’t say enough good things about the service.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Plenty of meal options, friendly staff, and very fun and unique atmosphere

OT
vipOpenTable Diner
Chicago
1 review
Dined on September 11, 2021
Overall3food3service3ambience5

The ambiance and cocktails were great. The food was not very good and wouldn’t eat here again.

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Awesome as always AMAZING staff <3

TQ
TimQ
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Went for our 2nd anniversary and everything was amazing! Charli and Peter were very kind and the food was unbelievable!

C
Cheryl
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Peter, the Manager was great! We got a picture with him. Also, our waitress was named Presley, and she was also so great!

OT
OpenTable Diner
1 review
Dined on September 9, 2021
Overall4food1service5ambience5

The food was mediocre at best, everything else was great, but the food left me completely unsatisfied.

OT
vipOpenTable Diner
Tulsa
6 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

Dinner was delicious! Charli was our waitress snd she was awesome!

FAQs

Sur Restaurant is rated 4.4 stars by 8823 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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