Sur Restaurant

Beautiful restaurant. Our waiter was great and the food was delicious. I highly recommend the crispy chicken.

My wife and I have been wanting to visit this restaurant for some time now. We finally got a chance to venture out to West Hollywood and try it out. I'm not sure if there weren't any other tables available, but our reservation (10:30 p.m. on a Saturday night) placed us at a table in a crammed corner of the outside covered (enclosed) area. Not the best spot to take in the ambiance and views of SUR. Our server was very friendly, but the overall service was slow. All other people we encountered that worked there weren't that friendly - they just seemed cold. The food was okay, nothing to rave about. I think trying this place at least once is recommended, but I wouldn't keep going back.

Awesome definitely recommend it

Waiter was not dialed-in very well. The table next to us had lousy service; however, the management appeared to do a great job in addressing their needs. The food was surprisingly good, and the ambiance was definitely off the hook. Drinks seemed to be a bit watered down. Overall, had a great time because as I pack in "the fun" with me wherever I go...haha, good times at SUR!!

There was a bit of a mix up, with the specifications of my reservation.
But they corrected the error quickly.
I had a good time.
Thank you

I enjoyed the visit, although the food was not anything spectacular. I was hoping for a better meal, but I loved the ambiance!

Food was fantastic. Service was terrible. We waited too long to be acknowledged once we were seated. We never received the complimentary bread other tables around us received. Never were asked once how our food was. Our table was tilted/not stable. Beautiful restaurant but was largely disappointed.

My friend and I went to the restaurant because we are fans of the show. Our experience was over the top due to the service and food. Every time the water glass was empty someone was there to fill it. The staff was extremely friendly and helpful. The food was hot, very tasty and our entree did not come out until we were done with our appetizers. Was very pleasantly surprised and would definitely go again.

The tables for 2 are too close together, you could hear the conversation of the people next to you even when they were talking quietly. It was like we were sharing a table with them.

Food was very good and our server was great. Would go back for more.

Flew in from Alaska

I’ve been wanting to come to SUR For a long time and the reservation and seating was very easy and quick! The food came out super fast and everything was great!! Enjoyed my experience :)

Had an excellent meal in Sur while I was on vacation.
The food was top class and the service was friendly and very attentive.
The only suggestion I would make is perhaps you don’t put your guests in the conservatory on a cool January evening , especially when the inside wasn’t particularly busy.
But overall Sur is a place to put on your list to visit .
Well done .

Such a great spot with a fun vibe! Food quality is very 5 star but the prices are so low its crazy. You can wine and dine for two under 100 bucks easily.

We were disappointed that the pink drinks were off the brunch menu

Adriana was amazing we loved the food drinks and purchased the beautiful candles and Prosecco candles 💓💓

Unforgettable birthday celebration with the most amazing vibe.

Great food, great service, will definitely be back!

Loved it! Great food, and friendly service! My only complaint is I’ve been there 7 times now, and have not seen anyone from the show. My daughter and I went to Pump to! This was our last night out together before she moves to Thailand!😢Love the Pumptini!!

So disappointing! Had a friend in from out of town who loves the TV show and wanted to try the restaurant. Service was slow despite the place being empty, nothing but a few tables of tourists. But the worst thing was the food was terrible, it's no wonder they get no business from locals. My salad was drenched in oil to the point of inedible but the waitress made no mention when she cleared my totally full plate. My guest's was also inedible. The iced tea tasted like it had been over brewed for days, also no notice from the waitress clearing a glass with one sip out of it at the end of the meal. I'd say the biggest joke of the night was that I ordered the fresh fruit for dessert ($10) and I got a bowl with a cut up apple, two raspberries and one cut up strawberry. It looked like something you'd be served if you were in the hospital. I only ordered dessert because I was hungry because I didn't eat my dinner. Sad because I love LVP so much. If you're in that neighborhood go to Craigs, Gracias Madre, so many great restaurants.

First, we are big fans of Vanderpump Rules, so I made reservations soon as I found out we were coming to Hollywood for a few days. The experience was great, Jennifer was our waitress and took fabulous care of our party of six. The food was fantastic.

Amazing restaurant for the value! Made my top 5 favorite places to eat for sure! Would highly recommend to anyone!

Enjoyed our dinner. We sat on the patio. It was warm and cozy. It had a great vibe. The overall feeling was good but elements of decor were a little off. Decor outside was not as pretty as the rest of the restaurant. I would definitely request inside next time. Our food was very good. The staff was attentive.

Very boutique little place. Nice and quiet atmosphere. The food was really good, both me and my wife had pasta dishes which were delicious. One thing that bugged me was the waiter served drinks carrying them by hand to the table, I feel it’s more professional to use a tray being an ‘ex-waiter’! There’s also no parking around, we had to pay $15 to park across the road for 2 hours abit disappointing but that’s my opinion.

Ahhhmazing ambiance! Rack of Lamb was fantastic! It was Everything I hoped it would be! The only thing that would have made it better would have been to see Lisa!

We were so disappointed with Sur. We ordered several appetizers, salads and sides. Everything, and I mean everything came out at once. The french fries were not fully cooked (hard in the center), the chicken dumplings were cold, the shrimp tasted frozen and fishy, the endive salad was bland, the brussel sprouts were also bland and served cold. The broccolini was also cold and bland. Everything else we ordered was just OK and we were expecting much more flavor and service.

I visited SUR three times during my visit to Los Angeles as I am a huge fan of the television show Vanderpump Rules. On my first visit I met Guillermo Zapata the part owner of the restaurant. I travel by myself, so on the first two visits I sat at the bar by myself and enjoyed three yummy Apple Martinis and some goats cheese balls. On my final visit of my holiday I had dinner reservations. I got there early to enjoy ‘Happy Hour’ and had 2 Apple Martinis and the goats cheese balls before going for my dinner. When I got seated for dinner I ordered a glass of wine, then a member of staff came over and accused me of being ‘intoxicated’. I am actually disabled and walk with a limp and am a bit wobbly sometimes, I was far from being intoxicated. I was so shocked by their accusation I instantly got upset, it made me feel very embarrassed and humiliated in front of the table at the side of me who over heard everything. I have never been so insulted in all my life. After this incident I lost my appetite so I drank my glass if wine which they did give me after upsetting me and I left and went else where to enjoy my last night in Los Angeles. No matter how much I love the show I will not be returning.

Amazing service, food, drinks, and atmosphere. The staff were amazing with timeliness, suggestions for drinks and food, and going above and beyond to make the experience great. I look forward to coming back next time I am in town.

It was really Kool to be served by Rachel (sorry if spelling is off) , it was awesome seeing it in real time.

Amazing experience! The linguini was delicious and my husband & daughter loved the chicken milanese. Our waitress, Danielle, was helpful with menu choices. The chocolate cake she recommended was beyond scrumptious. She served it with a sparkler for my daughter's 15th bday. Overall, a memorable lunch. Thank you

Unexpectedly amazing food & unbelievable service from our servicer, Dana. Outstanding!!

Very unimpressed, Drove over 2.5 hours round trip just to eat dinner and have drinks here, (ended up eating “in and out” on the way back home to OC)

This place should have been magnificent, you would have though. It look like a sad Highschoolers attempt to decorate. I mean the lowest budget decorations hanging from the ceiling. The bathrooms were worse than what you would find in a college frat house dormitory or locker room more like. The doors won’t even shut correctly because the doors don’t fit in the space (the door is longer than the opening.

If the Drinks were any good I could have easily not recognized how poorly decorated, furnished, and constructed this restaurant was.

The only thing they have going for them, is that their staff is aesthetically pleasing.

**TomTom is great, looks like they put everything in to that spot. Lol

Drinks were to sweet that we order at Tomatom, we will try something else next time.

Great food and service

I should start by saying the only reason we visited SUR was because of the tv show. The restaurant was much prettier in person, truly a beautiful place. Our party stuck with soup and salads, and shared the fried goat cheese balls; all was wonderful but the soup was a little salty. The service was not great. When we asked our waiter, he informed us he had a private party upstairs; needless to say we noticed we were not visited frequently even compared to other tables sounding us.

We celebrate New year eves here, booked the table last-minute since our plane got canceled
Food was just ok wouldn't definitely ever come back for dinner, the service was really bad looks like a servant was trying to get done as fast a possible
The atmosphere was fine, again not what you expect for New Year's eve!

Visiting from Texas on made reservations for NYE where they were serving a 3 course meal. The decor was fabulous, the staff was amazing and the food was better than I ever could have imagined. Asked for my filet to be cooked MW and it was SPOT on. The mashed potatoes were like silk and the asparagus was very flavorful. I was worried that this place was going to just be a tourist attraction, but it was so much more than that and I can’t wait to come back again and try more food.

Really cool environment and friendly hosts. Great atmosphere and great food. L

The staff were beyond accommodating. My wife is a big fan of the show, and they went out of their way to make sure she got pictures with cast members. The food was good too!

Not worth the price. Lots of hype due to the show, however, food and wine was mediocre.

No atmosphere, service poor, not particularly clean, food ok