Supper Club BTR

Commentaires sur le restaurant Supper Club BTR de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Sidney

   San Francisco1 commentaire

   2.0

   Y est allé il y a 5 jours

   1. Cote globale 2
   2. Nourriture 5
   3. Service 1
   4. Ambiance 5

   We chose The Supper Club BR to celebrate our 10-year anniversary, expecting a truly special evening. While most of the food was amazing, the whipped mashed potatoes were a disappointment — they tasted more like instant Hungry Jack than the high-end quality we expected. The biggest letdown, however, was how our celebration was handled. We clearly noted our anniversary in the reservation, but it was completely ignored. Meanwhile, we watched other tables being celebrated all around us. It was disheartening, especially knowing people choose your restaurant to mark important milestones. Additionally, our server made the experience feel very transactional. She wasn’t personable at all and seemed more focused on moving through the service than creating any kind of welcoming or memorable experience. For a restaurant positioned as a special-occasion destination, that lack of genuine hospitality really stood out. The manager did comp a dessert for us, and while that gesture was appreciated, it didn’t make up for the overall disappointment. We came in hoping to create a memorable night for all the right reasons, but unfortunately, we left feeling let down.
   

   Supper Club BTRA répondu il y a 2 jours

   Hi Sidney, We're sorry to hear that your anniversary celebration at The Supper Club BTR didn't meet your expectations. We're glad you enjoyed our food, but we apologize for the disappointment with the whipped mashed potatoes. We take your feedback seriously and will use it to improve. We hope you'll give us another chance to provide the special experience you were looking for. Best, Raymond Naquin General Manager Supper Club BTR
   

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2. J

   Jeremy

   Charleston2 commentaires

   2.0

   Y est allé il y a 5 jours

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   After visiting The Supper Club, I can honestly say I’ve had better service at a fast food joint. For a place that markets itself as fine dining, the service was embarrassingly subpar — nowhere near what you’d expect from a restaurant of this caliber. I’ve experienced far better service at chains like Texas Roadhouse, which is frankly unacceptable for a place charging the prices they do. The food was decent, but let’s be clear: fine dining is about more than just putting food on a plate. It’s about the entire experience, and The Supper Club failed miserably in that department. I’ve dined at several other upscale restaurants in Baton Rouge, and each one delivered service that was far superior. And don’t get me started on the 20% gratuity that’s automatically added. While I understand the reason behind it, it feels incredibly disrespectful when the service doesn’t even come close to justifying it. It’s insulting to be forced to pay for poor service. For the prices and reputation this restaurant is trying to build, they’re doing a disservice to their customers. The Supper Club needs to seriously reconsider their approach to both service and customer satisfaction if they want to remain competitive in Baton Rouge’s fine dining scene.
   

   Supper Club BTRA répondu il y a 2 jours

   Hi Jeremy, Thank you for taking time to speak with me regarding your recent visit. We strive to provide a top-notch dining experience and it's clear we fell short this time. We apologize for the subpar service and the gratuity issue. We take your feedback seriously and will address these issues with our team. We hope you'll give us another chance to show you the fine dining experience we're known for. Best, Raymond Naquin General Manager Supper Club BTR
   

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3. J

   Jennifer

   Baton Rouge2 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The atmosphere is very nice and eloquent. The food was very good. But the butter cake was the best part. The prices are very expensive.Only went because it was my bday. This is a one and done for me.
   

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   Supper Club BTRA répondu il y a 2 jours

   Thanks for the feedback, Jennifer. We're delighted to hear that you enjoyed the atmosphere at Supper Club BTR and found our food to your liking. Your kind words about our butter cake are truly appreciated. We understand your concern about the prices. We aim to provide a memorable experience, and we believe our prices reflect that. We hope to see you again soon and look forward to welcoming you back. Best, Raymond Naquin General Manger Supper Club BTR
   

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4. K

   Kenny VIP

   New Orleans3 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Incredible meal by Chef Leighton and his team. From the Sagrera cut steak, Tomahawk, lobster gnocchi, wagyu nigiri, to the brisket burnt ends — just wow. But what really surprised me were the things you wouldn’t expect to stand out at a steakhouse, like the Beet Salad and Kale Salad — both amazing. Still, the one thing I can’t stop thinking about on the drive home? The creamed corn. I’m pretty sure I just tasted the nectar of the gods. Everything was impeccable. The quality and care behind every dish is top notch — and it's exactly why people keep coming back. Their secret ingredient is simple: the level and quality of the ingredients themselves, and knowing exactly how to let them shine. Thank you for the amazing meal, for taking the time to come to our table, share the story behind the ingredients, and make our good friends’ night so special. A truly incredible memory.
   

   Supper Club BTRA répondu il y a 2 jours

   Hi Kenny, Thank you for your kind words. We're thrilled you enjoyed our meal and the experience of our team. Your mention of our chef's secret ingredient made our day! We're glad you appreciated our creamed corn and kale salads. We aim to make every meal memorable and it's great to know we succeeded. We look forward to your next visit. Best, Raymond Naquin General Manager Supper Club BTR
   

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5. J

   Julie

   Baton Rouge1 commentaire

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a wonderful dining experience! Our cocktails, meal and servers were great!
   

   Supper Club BTRA répondu il y a 2 jours

   Hi Julie, Thank you so much for your wonderful review! We're thrilled to hear that you had a great dining experience at Supper Club BTR. It's fantastic to know that our cocktails, meal, and servers all met your expectations. We strive to provide our guests with an exceptional dining experience and your kind words truly mean a lot to us. We look forward to welcoming you back soon! Best, Raymond Naquin General Manager Supper Club BTR
   

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6. G

   Gerard

   Baton Rouge1 commentaire

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service. Everyone was very friendly and very attentive to our table. Enjoyed the full experience.
   

   Supper Club BTRA répondu il y a 2 jours

   Thanks for the review, Gerard! We're thrilled to hear that you had a great experience at Supper Club BTR. It's wonderful to know that our team made you feel welcome and that you enjoyed the full experience. Your kind words mean a lot to us and motivate us to keep delivering excellent service and a memorable experience. We can't wait to welcome you back soon! Best, Raymond Naquin General Manager Supper Club BTR
   

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7. OT

   Client d'OpenTable

   San Antonio1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Loved this experience!!!! I will definitely be back.
   

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8. B

   Brandy

   Mississippi1 commentaire

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always a fun upscale visit. We treated my daughter and friendsfor her 18th Birthday. My daughter was the center of the evening and she loved all the attention. The Birthday package set the experience to the next level. The food and service were top notch. 10/10.
   

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9. e

   edwin

   Comté d’Orange1 commentaire

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   best birthday dinner ever!! service and food was amazing
   

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10. A

    Ann VIP

    Baton Rouge73 commentaires

    5.0

    Y est allé le 17 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Coby was a great waiter. Scott, a manager, took great care of us. Food and service was impeccable. Can't wait to return.
    

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