Slug & Lettuce - County Hall

Very Very bad service. In fact no service... Had to clean the table ourselves and go to the bar and order food. Waiter came nowhere near us... Food took ages, cold when it arrived so must have been standing in the kitchen and not brought to the table. Never again!!!

It was very nice and the food was great however the music was far too loud.

Food is very quick to arrive, noise level was quiet high to the point that you almost shouted at each other to converse. Then they turned the music up (it was already high) and the lights down at 7:30!? Not like this is some romantic evening meal setting! Waiter had no idea what Tartare Sauce was, went to get this from the kitchen, never arrived. However, food was nicely presented and hot.

Great place, I love all slug and lettuce
Will definitely be coming back

Staff said because I didn’t reserve a table directly though them my reservation wasn’t recorded, so we had no table and had to push two tables together-so unhelpful, pointless booking through anywhere if they don’t honour the bookings

S&L is very handy for Waterloo station (Train and underground). However, on the night we went (Tues) it was very noisy, there was a party in just after us, but in general the bar was quite busy. Not great if you met just for a chat over something to eat, you found yourself chatting very loudly! Food was OK, presenation was nice, service was good - not overbearing or left you for ages.

We arrived for our booking. No one greeted us on arrival. I found a member of staff and she looked for our booking. We were shown to a table that had our booking on it. But there were no menus. When I asked for a menu I was told there was no food and the kitchen was closed. Not a great service.

Booked on the day, which was given as an option on the app. Turned up to be told there was not a table reservation for us as you are unable to book on the day.