When we came up with the concept of Shinsei we wanted a place that reflected our lifestyles: sometimes we went out to dinner with our kids and sometimes with our friends and husbands. We wanted to create a place where a night out with the kids didn’t mean food adults had to suffer through or a night out with the parents didn’t mean a stuffy place where kids had to wear a scratchy clip-on tie. Shinsei is just that: a neighborhood gathering place with date night appeal.
Our food is electrifying. But not so unexpected that you won’t be able to decipher the menu or recognize your favorite dish. Never boring, yet comforting at the same time. Our signature poppers, for instance, are a sophisticated mix of late night bar food and sumptuous finger food with a distinctly Asian flair.
Too loud, too rushed!
Table of three and we couldn’t even hear table mates across from you. Sat down at 8pm. Order three cocktails and 3 appetizers. Once the order was placed less than 10 minutes the 3 appetizers came out. Placed three entree orders, less than 10 minutes those came out. Received check at 9pm.
Felt rushed and undervalued to enjoy the experience based on the price point of this restaurant.
Outstanding as always, perfect environment to order several share plates!
No Place Else but Shensei. No body can touch the quality experience.
Very pleasant experience and very good food
Love it as it’s my most favorite restaurant!!
We had a 6:15 pm dinner reservation for our 33rd Wedding Anniversary. We love their whole Fish Dinner and that is why we came. They were already sold out at 6:15pm. We ordered a bottle of Hall Sauvignon Blanc from the wine list. They were out of that. All in all we were very disappointed. Frankly l don’t know if I will go back.
Food was excellent! Service a bit slow because they were very busy.
Food is wonderful as always
Terrible service therefore gets lowest mark from me. Food was good but had a terrible experience for to staff getting our order wrong and not even apologetic. She crewed up so many things. She had such an entitlement. This is not how you want to be treated when you drop $300 check on a meal. Everyone in our family said the same thing.
Great miso cod. I could eat this for my last meal!
Shinsei is a neighborhood gem with excellent food and service. It has been a Rathbun family restaurant since it opened and it shows. Fun menu with a lot of items to share.
The Katina’s Crispy Rice are a must try. Overall this is a great place to take even beginner shushi eaters
Food and service was great.
Great as always
The food is like no other. Haven’t been in 5 years and it was everything that I remembered. We will definitely be returning sooner than 5 years.
One of our favorite places in the neighborhood!
Consistently good - excellent food and service. Best Brussell sprouts in town
Excellent food & wonderful ambiance!
The food and service is always great and it’s an excellent atmosphere for sushi!
Recommend inside dining over patio
For the caliber of be restaurant I was not impressed. Most of the dishes were too salty.
Favorite sushi in Dallas, classics plus unique spins. Freshest fish selection, amazing shashimi, can be somewhat loud
This restaurant is truly a gem of Dallas and I’m mad that I didn’t find it sooner! I recommend the rainbow and crawfish rolls and the Thai fried rice. We also had another fabulous roll that I can’t remember the name of, with spicy tuna with crabmeat on top. Amazing. Extremely friendly staff and QUICK service. We ordered a lot of food and drinks and were in and out in under and hour.
The sushi was subpar. The rice was not sticky enough, crumbled easily. It was definitely not fresh. The people dining next to us returned one of the food items they ordered because the fish had gone warm. I expected better for the price.
The food and service were exceptional. This is some of the best sushi we have ever had anywhere!
Always excellent 😘
I’ve eaten here > 100 times. Not our usual waitstaff. Twice our food was brought to the table next to us, picked up when pointed out and moved to our table. Bad form. For the first time except when we had a party for > 100, 20% gratuity was added to our bill for our party of 6. Having been a waiter in the distant past, I usually reward good service at a greater percentage, but find it presumptuous rewarding suboptimal service at a greater than par rate. I’ll be back. This restaurant, in this location, should have been more cognizant of their REPEAT clientele.
We enjoyed as we usually do.
My daughter and I had dinner at the sushi bar and had a great time. Very attentive service and very reasonable wait times for food. The Brussel sprouts were my daughters favorite. The presses sushi was very good and so was the prime beef cooked on a hot stone.
Delicious food, quick service, enjoyable atmosphere
Sushi was awful. Manager tried to convince me it was my taste buds. It wasn’t- my taste buds know fishy fish
Nothing special but very expensive
Great service and food was above our expectations.
Best sushi we have had in years
Had been recommended this restaurant by so many....terrible ambience, food indifferent, a husband and wife “table neighbour” was downright rude (she was sweet to begin with and then ended up telling my girlfriend that she was getting on and should consider freezing her eggs...I’m still dumbfounded).
We sent one Sashimi back (it was a unique dish and the waiter was excellent and accommodating and insisted on swapping it) but the follow up sashimi was oily (not needed) and unfortunately the chef left a hair to top our final dish off....mistakes happen I don’t blame the chef....
Sadly no where near what it could be & expensive given what we had.
I think we just had a terrible unfortunate evening given the rave reviews. I have been to the “other Japanese / Asian fusion restaurant in town and it’s hands down 10x better.”
Weird - also no background music....this place could be amazing, it’s just not what it could be.
Such a shame.
Abby was fantastic - the food is always delicious- the bananas foster cotton candy was everything!
Even though the food was excellent, the sake half-price on Monday night, and the service friendly and efficient, I just could not leave quickly enough. The experience reminded me of when I once had my head in an MRI machine: claustrophobic and with deadening noise. It was impossible to hear the person across the table from me, let alone carry on a conversation, and the tables were crammed together. I had a similar reaction several years ago, but had hoped that the place would have changed.
Restaurant has nice decor and food presentation is good, however we found the food was mediocre in taste and was very overpriced.
I absolutely love this restaurant. I come often and love the food and the atmosphere. I have to say Khalil is AMAZING and makes the experience even better. I always request him because I love his recommendations always spot on and he is so personable and fun.
Great service and great food