Poydras & Peters

Reseñas de Poydras & Peters de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Rich VIP

   Nueva Orleans72 reseñas

   4.0

   Comieron en 22 de febrero de 2020

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Nice place.mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
   

   ¿Te fue útil?

2. G

   Ginger VIP

   Denver6 reseñas

   4.0

   Comieron en 16 de febrero de 2020

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Good food, sweet server, service was a little slow
   

   ¿Te fue útil?

3. CA

   CreoleActor

   Nueva Orleans2 reseñas

   5.0

   Comieron en 15 de febrero de 2020

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent gumbo. The Roasted chicken was very good. The king cake dessert was a nice surprise
   

   ¿Te fue útil?

4. OT

   Comensal de OpenTable

   Nueva Orleans1 reseña

   2.0

   Comieron en 1 de enero de 2020

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   Service wa
   

   ¿Te fue útil?

5. KG

   KevinG VIP

   Las Vegas7 reseñas

   2.0

   Comieron en 31 de diciembre de 2019

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   Out of fries at 11:30am. Waitress short changed us when we paid cash.
   

   Poydras & PetersSe respondió el 1 de febrero de 2020

   We greatly appreciate you bringing these issues to our attention. It is only with feedback from clients like you that we can identify areas improvement and address them accordingly. We hope you give us a second chance to show you the excellent level of service we strive to provide at our hotel and come to stay with us again.
   

   ¿Te fue útil?

6. B

   Bravehart66

   Portland5 reseñas

   5.0

   Comieron en 26 de diciembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   We were delighted with our first Revillion meal at Poydras & Peters. Each course a better delight that the previous one we had. The servers were polite, professional, attentive and friendly. This is one of the best meals we have had ever. I would highly recommend this restaurant to anyone in New Orleans!
   

   Poydras & PetersSe respondió el 1 de febrero de 2020

   Thank you for choosing to stay at Loews New Orleans Hotel. We are so pleased to know that you found our rooms cozy and comfortable and that our staff was friendly and accommodating. We hope you come back to see us again.
   

   ¿Te fue útil?

7. DG

   DebraG

   Raleigh2 reseñas

   3.0

   Comieron en 26 de diciembre de 2019

   1. Global 3
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   The food was fine but service was non-existent. One hand didn’t know what the other was doing. Slow service. Errors made. Prices high for food that’s really just average.
   

   Poydras & PetersSe respondió el 1 de febrero de 2020

   Thank you for choosing Loews New Orleans hotel for your recent stay in the city. We greatly appreciate you taking the time to review our hotel, for it is only with feedback from clients like you that we can address areas in need of improvement and strive to do better. We will be sure to pass along the information you've provided to the appropriate managers so that the issues you stated are no longer a problem for any of our guests.
   

   ¿Te fue útil?

8. RR

   RobertR

   San Francisco1 reseña

   1.0

   Comieron en 25 de diciembre de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Arrived early for reservation, no greeter present. Eventually asked if we’d been helped, we got seated by a very unpleasant woman. Waited at the table 20 minutes before anyone asked us if we’d been served, we said no and she claimed she would be right back. 10 more minutes pass, other guests who arrived after us were helped, waitresses pass us multiple times. No waters, no drinks, no appetizers. Maybe 6 tables of people total, definitely not busy. We walked out. Horrible service and experience.
   

   Poydras & PetersSe respondió el 1 de febrero de 2020

   We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay, and for that we are truly sorry. Our objective remains to learn from our mistakes and work on not repeating them. We appreciate the feedback very much and hope to be able to take care of you in the future. We have been addressing the concerns you brought up with the hotel staff so appropriate training and re-training can occur. Feedback such as yours is valuable in making us better.
   

   ¿Te fue útil?

9. j

   jenn

   Nueva Orleans2 reseñas

   1.0

   Comieron en 25 de diciembre de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   We got to the restaurant 10 min before our 6p reservation. We waited 5 min or so to be seated. When we finally got to the booth it took 20 min for anyone to come over and even offer water. After we finally received menus and ordered two drinks – one pinot grigio for $6 and a mixed drink for $13 – we asked about the Reveillon menu. The first person to take our order wasn’t sure what Reveillon was and left to ask & the second server told us that it would not be served tonight. After it was advertised it would be occurring through Jan 1, 2020, she said that another table was also there for that same menu and she had to tell them the same thing. No actual reason given, just that they had their regular dinner menu. We decided to order two shareable plates – a charcuterie board (legit, same food I bought at Rouses earlier in the day) and artichoke dip (lukewarm when delivered). It took another 30 min to get these two items and in that time both waitresses tried to take our menus. I don’t know what kind of training P&P are giving their servers but I personally said I wanted to keep my menu as I had no idea what I wanted to order and they looked at me bewildered that I wanted to keep it. Are these menus made out of special, expensive paper? In the 55 minutes we waited we saw two couples leave. The first couple – cute, hip, super in-love couple left after just receiving water (arrived after us and left before us). The second couple, a lovely elderly couple that was seated at the first couples table – that wasn’t even CLEANED and reset! They took a brief look at the menu and left the dirty table. We even received a plate from their first / second couples dirty table (the server gave us three plates for the four of us that ordered food.). We spoke to the manager that was short with us, at best.
   

   Poydras & PetersSe respondió el 1 de febrero de 2020

   Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such a disappointing experience at our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. Our objective remains to learn from our mistakes and work on not repeating them. We do appreciate the feedback very much and hope to be able to take care of you in the future.
   

   A 1 persona le resultó útil

10. DM

    DeniseM VIP

    Nueva Orleans17 reseñas

    1.0

    Comieron en 28 de noviembre de 2019

    1. Global 1
    2. Comida 1
    3. Servicio 5
    4. Ambiente 1

    The Thanksgiving meal was terrible and extremely overpriced. Ordering from the regular menu might be OK. Paul, the food service manager and Stephanie, our server were fantastic and they made everything right for us. Thanks again Paul and Stephanie. We appreciate your efforts.
    

    Poydras & PetersSe respondió el 1 de febrero de 2020

    We greatly appreciate you bringing these issues to our attention. It is only with feedback from clients like you that we can identify areas improvement and address them accordingly. We hope you give us a second chance to show you the excellent level of service we strive to provide at our hotel and come to stay with us again.
    

    ¿Te fue útil?