Pinzimini- Westin Rancho Mirage

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1. W

   William

   Fort Lauderdale

   2 reviews

   4.0

   2 reviews

   Dined on January 1, 2023

   overall4food5service5ambience4

   Our meals were fantastic. Only challenge was loud kids at the next table…parents, step it up and discipline your kids!

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2. PH

   PatriciaH

   Vancouver

   15 reviews

   1.0

   15 reviews

   Dined on December 26, 2022

   overall1food1service1ambience2

   After waiting 20 minutes to be seated for our reservation, we were badgered by a very chatty server. The food was extremely lacklustre. The $70 “gourmet prime rib and seafood buffet” featured lox, some sort of white fish in casserole, and oyster and leek soup for its seafood. We would not recommend!

   Report
3. KP

   KateP

   Minneapolis

   2 reviews

   2.0

   2 reviews

   Dined on December 26, 2022

   overall2food2service3ambience3

   Went for Christmas buffet. Food was average at best. Waited 30 mins past reservation time. Chairs in dining area were super wobbly—needed to be replaced.

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4. R

   Rex123

   Los Angeles

   50 reviews

   vip
   1.0

   50 reviews

   Dined on December 26, 2022

   overall1food1service1ambience3

   It was the worse dinner we ever had at this place. The food and service was atrocious!!! They charged $69 per person + 18 % gratuity for a buffet dinner that was cold, unflavored and not a lot of food selections. They didn’t even have any Italian food in the buffet and it’s an Italian restaurant. They took advantage of people because it was Christmas Day and most places were closed because of the holiday. A total abomination!!!!

   Report
5. PC

   PhilC

   Detroit

   14 reviews

   1.0

   14 reviews

   Dined on December 26, 2022

   overall1food1service1ambience4

   Christmas buffet was a disaster. Had reservation but waited more than 30 minutes for table. Heard customers complaining about empty buffet. Decided to stroll by the buffet before we were seated and almost every dish was gone. Customers standing around with empty dishes. Restaurant was simply not prepared to keep up. Maybe staff shortage but for $69 head we just decided to leave before seating. Would have expected better from a Westin sponsored restaurant.

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6. J

   Joey

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined on December 26, 2022

   overall1food1service1ambience1

   We came for the Christmas dinner "buffet," and it was a very bad decision. It took forever to be seated even with a reservation. It seems someone was training at the host stand, but still, it was pandemonium and the restaurant was not busy. Then, using the term buffet is a bit of a stretch-my grandmother would offer more choices at a typical Sunday dinner than this restaurant did for their buffet. The food was just terrible and flavorless, bizarre offerings, the desserts were obviously from a supermarket. I have no idea who decided on this menu or what Food and Beverage director approved it, or even who cooked it, but they all should reconsider their careers. The service was nonexistent from Ariel, who snapped at us, and never returned when I asked if a manager was available. I understand working on Christmas is no fun, but Ariel ensured we didn't have fun either. The worst part was, they had no entrees that weren't meat-based and they even added meat to every side dish. The was shellfish in the macaroni and cheese (!!!), bacon in the potatoes, clams in the soup, etc. So, I guess they don't think vegetarians or Jewish people want to eat dinner on Christmas also? There was literally nothing for me to eat on this alleged buffet and I left starving and had to get drive-thru fast food after. I contacted this restaurant not once, but three times prior to my reservation to ask for a menu for this dinner and they never responded. Now, I see why. This was just a pitiful experience from start to finish. I feel defrauded this restaurant was so awful. Even the interior is depressing. I'm a Marriot-Bonvoy platinum American Express member so I'm well acquainted with Westin hotel restaurants. This is by far the worst one I've ever been to anywhere in the country.

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7. JS

   JeffS

   Palm Springs

   1 review

   1.0

   1 review

   Dined on December 26, 2022

   overall1food1service1ambience1

   This was so disappointing , the food was terrible and so was the service We had to clear our own plates from our table and the quality of food was very bad.. when we went to the dessert table it looked like a bunch of school children had attacked it…very unappealing Not to mention very expensive Will not return or recommend

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8. T

   Tigger53

   Palm Springs

   30 reviews

   4.0

   30 reviews

   Dined on December 25, 2022

   overall4food4service3ambience4

   Because it was a holiday “buffet” they automatically added in an 18% gratuity for 2 people - then expected a tip on top of that.

   Report
9. GC

   GaryC

   Phoenix

   12 reviews

   vip
   4.0

   12 reviews

   Dined on December 25, 2022

   overall4food4service2ambience4

   Christmas Brunch— easily seated but waited 15 min for server to show up after flagging another person that was seating more people—that we would like a server- So might have someone get water & drinks for people just want buffet- management issues! Wasn’t servers fault she was out on patio as well as inside- and overwhelmed obviously

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10. DD

    DanielD

    Palm Springs

    2 reviews

    3.0

    2 reviews

    Dined on December 25, 2022

    overall3food1service5ambience4

    The last time we visited Pinzimini, the buffet was fabulous with lots of options. This time there were many limited options…. The only meat option was Ham. There were no potatoes, gravy, etc. etc. I found the warm to be luke warm or cold. If one was not anticipating a hot meal, it would have been fine.

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11. KS

    KenSueH

    Orange County

    4 reviews

    5.0

    4 reviews

    Dined on December 18, 2022

    overall5food5service5ambience5

    We came early for the evening jazz concert last Saturday night. Room looked empty but the only table available was a high top in the bar... We accepted it. Then things turned out well when Angel stepped up as our server. Service was terrific. Food was very good. We made it to our concert seat just as the band started to play. We are going to do this again!!

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12. L

    Lunchgoer3

    Vancouver

    9 reviews

    5.0

    9 reviews

    Dined on December 16, 2022

    overall5food5service5ambience5

    Very friendly and welcoming. The food quality is always good with very calming atmosphere.

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13. DB

    DarnleyB

    Washington DC

    29 reviews

    vip
    2.0

    29 reviews

    Dined on December 13, 2022

    overall2food2service2ambience2

    So overrated! It feels like dining at an hospital cafeteria!!! Couldn’t stay. Too painful!!

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14. E

    Ena1

    San Francisco

    74 reviews

    vip
    5.0

    74 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Our waiter was so personable and helpful in pointing out the great house made dishes.

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15. TG

    TimothyG

    Milwaukee

    10 reviews

    5.0

    10 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Great friendly service; the ministrone soup is excellent, as is the pasta and meatballs and the shrimp linguini is awesome!

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16. C

    Corr

    Vancouver

    15 reviews

    vip
    3.0

    15 reviews

    Dined on November 30, 2022

    overall3food4service3ambience2

    We ate outside on a terrace. Cuban sandwich and tossed salad were good. Unfortunately no espresso due to broken machine. Service was okay. Suspect that hotel is experiencing staff shortages and lax management as terrace area was not as clean as expected for a Westin Hotel.

    Report
17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 27, 2022

    overall5food5service5ambience5

    Food, ambiance and service was exceptional! Qudos yo all state numbers. Especial thanks to Ángel, who's service made our night very special.

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18. MJ

    MJCanon

    New York Area

    10 reviews

    vip
    1.0

    10 reviews

    Dined on November 27, 2022

    overall1food2service2ambience3

    Sub par all around for the highly overpriced food. Kitchen was unaccommodating when I asked for my pasta with garlic and oil instead of a red sauce.

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food4service5ambience4

    Loved it!!

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20. PW

    PaulaW

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    The food was very well seasoned and there a nice variety as well. This was one of the best Thanksgiving meals we have had that was not prepared at home. The entertainment was excellent as well. The jazz musician was very personable. He kept the music soft enough so you could still talk at the table and not have to worry about being too loud.

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21. LS

    LarryS

    Charleston

    2 reviews

    4.0

    2 reviews

    Dined on November 24, 2022

    overall4food3service5ambience5

    Birthday dinner. Great service.

    Report
22. VM

    VMO1

    Miami

    12 reviews

    vip
    3.0

    12 reviews

    Dined on November 12, 2022

    overall3food3service5ambience2

    Great service. Restaurant need’s updating. Food ok-good.

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23. JK

    JKings

    Orange County

    19 reviews

    vip
    5.0

    19 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5

    Staff was super friendly and able to help with special dietary needs. Our server Elizabeth was EXCELLENT! I loved the outdoor patio fireplace! Great place to enjoy a meal even if you are not staying at the hotel.

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24. W

    William

    Los Angeles

    23 reviews

    4.0

    23 reviews

    Dined on November 5, 2022

    overall4food3service5ambience4

    Wanted to eat at our hotel for our anniversary and this was the spot. Service was very good as was the food. My only knock would be the limited menu choices.

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25. B

    Bobo818

    Los Angeles

    57 reviews

    vip
    4.0

    57 reviews

    Dined on November 3, 2022

    overall4food4service3ambience3

    We had a salad and it was a good change from the conference fair. Quiet and was just what we needed.Convenient since staying at the hotel.

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26. CL

    CireeL

    1 review

    5.0

    1 review

    Dined on November 3, 2022

    overall5food5service5ambience5

    Two of us enjoyed the chicken parmigiana and one had the spaghetti with marinara (not on the menu, but they were accommodating). Fresh warm bread and butter and water came out almost as we sat down. They had the chocolate dish for dessert, and I had the ricotta and pistachio layer cake... which we all agreed was the better choice. Our server was super attentive and kind, as was all the staff. Brava!

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27. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    Went to dinner for a special birthday celebration, the food and service was outstanding.

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28. CD

    CharlesD

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on October 28, 2022

    overall5food5service5ambience5

    The food was absolutely delicious. Drinks were wonderful Service was very attentive

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29. NM

    NathanM

    Orange County

    3 reviews

    vip
    4.0

    3 reviews

    Dined on October 23, 2022

    overall4food4service5ambience5

    Elizabeth and Gloria are the best servers! Super nice, outgoing, funny, and still very professional at their jobs. We hear there's a new menu coming, and can't wait to come back. Food is priced at what you would expect at a hotel, but it is very, very good and very worth it.

    Report
30. i

    ilovegoodfood

    Palm Springs

    37 reviews

    3.0

    37 reviews

    Dined on October 22, 2022

    overall3food3service3ambience2

    Hostess was uninterested and somewhat rude. The waitress very nice but charged us incorrectly. Outside was noisy from the pool area. Inside was 60 degrees. Food ok but not worth the drive.

    Report
31. OT

    OpenTable Diner

    Chicago

    70 reviews

    vip
    5.0

    70 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5

    We had a delicious dinner and excellent server.

    Report
32. C

    Claudia

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on October 12, 2022

    overall5food5service5ambience4

    Wonderful service, friendly staff and great food.

    Report
33. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on October 9, 2022

    overall5food5service5ambience5

    The food was amazing, and the servicer (Pasca) delivered five-star service which made it a delightful evening.

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34. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on October 3, 2022

    overall2food1service5ambience5

    Food was ok, overpriced for what it was- but the service was great. Our server was amazing.

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35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience5

    Excellent atmosphere, service and food. Brought a work group here and everything was excellent. They did a great job with a diverse group and everyone was full and happy.

    Report
36. CN

    CherylN

    Palm Springs

    2 reviews

    4.0

    2 reviews

    Dined on September 6, 2022

    overall4food4service5ambience4

    We went for lunch. Nice place but menu is rather limited.

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37. AD

    AlexandriaD

    Portland

    2 reviews

    5.0

    2 reviews

    Dined on August 29, 2022

    overall5food5service5ambience5

    Food was amazing and great service! Everything came out fast and tasted great

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38. M

    Macaroon

    New England

    2 reviews

    vip
    1.0

    2 reviews

    Dined on August 14, 2022

    overall1food1service1ambience1

    Horrible product. Overpriced. Understaffed. Don't go.

    Report
39. RG

    RachelG

    Palm Springs

    2 reviews

    1.0

    2 reviews

    Dined on August 13, 2022

    overall1food1service3ambience3

    I recall enjoying a meal here years ago. Something changed. The tomato salad was very good. But, the shrimp pasta was over salted, and the chicken parmigiana seemed heavily processed and the pasta and sauce was bland.. It was the worst meal I've eaten out in ages. I wouldn't normally write a negative review but the meal was expensive and not up to par for the pricing. It left me wishing we had taken advantage of the free tacos at the hotel. The staff were friendly and polite but missed out on the details - clearing empty plates, refilling water, needed a reminder to bring a drink.

    Report
40. L

    Laurie

    Tahoe

    11 reviews

    vip
    5.0

    11 reviews

    Dined on August 9, 2022

    overall5food5service5ambience5

    The food was delicious and the service was delightful!

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