Palace Prime

4.6
106 Reviews
$31 to $50
Steakhouse
Located one block from the plaza and one block from the Lensic theater. We are a Santa Fe tradition reborn, serving prime steak and seafood paired with premium wine and seasonal curated craft cocktails to enjoy in an historical and elegant setting. We have a private dining room for groups up to 20, seasonal heated patio seating, a chique bar/lounge, and a dining room with plush seating including booths. If you are looking to have a great drink or glass of wine, a snack or a full dinner, we have you covered. Chef, Rocky Durham, GM & Wine Director, Julian Martinez.

Support Palace Prime during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 106 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.2
value
Noise · Moderate
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MS
vipMirabaiS
Atlanta
5 reviews
Dined 2 days ago
Overall5food5service5ambience5

Great as usual. Julian is too sexy

MV
MarisV
Las Vegas
6 reviews
Dined 2 days ago
Overall5food5service5ambience5

Excellent steak tartare. A perfect filet and addicting parmesan frites. The terrific, reasonably priced wine was largely my idea, but Julian is the best sommelier in town and as always gave me very good information.

OT
vipOpenTable Diner
New Mexico
1 review
Dined 3 days ago
Overall5food5service5ambience5

The bartender was very attentive and the steak was excellent!

EP
vipElizabethP
San Francisco
2 reviews
Dined 7 days ago
Overall1food2service1ambience2

We sat for 90 minutes with no food served and staff not too helpful. And we didn’t even order steaks. Food was okay not memorable. Won’t be going back. Much better places In town, folks.

S
vipSarah
New Mexico
28 reviews
Dined on January 12, 2022
Overall5food5service5ambience5

Second time to eat here! Fabulous again!!!!

Palace Prime
Responded 7 days ago

We are so happy that you keep enjoying your visits to Palace Prime. We look forward to seeing you back soon.

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KB
KyleB
1 review
Dined on January 9, 2022
Overall5food5service5ambience5

Great evening out celebrating multiple birthdays. Chef Rocky prepared our steaks exceptionally, with a perfect charred rare NY Strip. Sides and starters were delicious, and PP has a great and boutique wine list. Fantastic all around!

R
vipRobk
Denver
29 reviews
Dined on January 8, 2022
Overall5food5service5ambience5

We had a fantastic anniversary dinner - capped off by the best waiter we have had in Santa Fe in years. Damian is a true asset to Prime.

TC
vipTomC
Denver
12 reviews
Dined on January 6, 2022
Overall5food5service5ambience5

This meal was a great experience! The service was impeccable and was only outdone by the amazing flavors served in our meal. Great staff and great wines!

Palace Prime
Responded on January 8, 2022

Thank you so much for the kind words, we look forward to seeing you back at Palace Prime.

Report
VP
VinceP
New Mexico
20 reviews
Dined on January 6, 2022
Overall5food5service5ambience5

Food was superb. Drinks were superb. Our waiter was superb. Overall, great dining experience. we will be going back.

c
vipcyncha
New Mexico
17 reviews
Dined on January 6, 2022
Overall4food4service5ambience4

great bar service.... Angelo is top notch.... great food and drinks!!!

Palace Prime
Responded on January 8, 2022

Thank you for the kind words, we will pass your praise along to Angelo!

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S
vipSuza
Vancouver
45 reviews
Dined on January 1, 2022
Overall2food3service1ambience2

Service was very slow, probably because our waiter seemed to be waiting on every table. It was so slow, we thought he'd forgotten us. Food was okay, but the raw fish was not so fresh, so I had to send it back. Probably would be advisable to order from the meat selections.

Palace Prime
Responded on January 8, 2022

We are sorry that the service was slow, unfortunately we were short staffed the day that you dinned, and it was a holiday weekend. Generally, guests rave about how attentive the service is, we hope that you will give us another try.

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WM
WashougalMike
San Diego
6 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

New Years Eve was very good.

Palace Prime
Responded on January 8, 2022

We are glad you had a good time with us and choses to ring in the New Year at Palace Prime. We look forward to seeing you back again soon.

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NS
NoSTLHS
St. Louis
5 reviews
Dined on December 31, 2021
Overall3food5service1ambience4

Lovely ambience. Nice wait staff. But 30-45 minutes between courses is unacceptable (total time required for the meal was 3-1/2 hours). While the food is very good, the slow service and ridiculously small meat portion in the entree don't align with the super premium prices. Too many other, great places to eat in Santa Fe to justify a return here. (And the adjacent bar area was a Covid petri dish. Crowded. Not a mask in sight.)

Palace Prime
Responded on January 8, 2022

We are happy that you enjoyed your food. We are sorry about the delay in timing between courses. A large part of the reason for the delay was due to it being New Year’s Eve and the large volume of guests that dined with us that evening. We do hope that you will give us another try. To address the bar comment, there was a pre booked event in the lounge for New Year’s Eve and it’s the choice of the guest to wear a mask or not, all of our staff wear masks when working.

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J
Julie
New Mexico
4 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

We had the New Year’s fixe prix dinner. The food was outstanding but what truly made it special was how fabulous ALL of the staff were! Happy New Year!

Palace Prime
Responded on January 8, 2022

Hi Julie, we are so glad we were able to make your New Years Eve a memorable one, we will pass on your praise to the staff and we look forward to seeing you again.

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S
Sunmountain1
Washington DC
14 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

New Year’s 2022

P
Paolo
Las Vegas
2 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

Very nice lace, great ambience well decorated very nice service and- last but not least- great food. A place to go and to come back

Palace Prime
Responded on January 8, 2022

We are thrilled that you had a good time with us. We look forward to seeing you back in the future!

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OT
vipOpenTable Diner
Tampa
5 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

The food, wine, service and atmosphere was outstanding! We dined here twice during our one week trip to Santa Fe over the holidays. We will definitely return!

Palace Prime
Responded on January 8, 2022

Thank you so much for the kind words. We are thrilled that you had such a great time at Palace Prime. We look forward to seeing you the next time you are in Santa Fe.

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m
mesaverde
Washington DC
1 review
Dined on December 30, 2021
Overall4food5service4ambience4

We are veg and the appetizers, risotto, and side dishes are spectacular.

Palace Prime
Responded on January 8, 2022

We are so glad that you enjoyed your time with us and we will pass along your complements to the chef.

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OT
OpenTable Diner
Portland
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

Service was excellent! Food was excellent! We had to catch a movie and everything came out according to our time constraint. Much appreciated:) Great job everyone.

Palace Prime
Responded on January 8, 2022

Thank you for the kind words, we are glad you had a good time with us, hopefully the movie was good too.

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OT
vipOpenTable Diner
Tampa
5 reviews
Dined on December 26, 2021
Overall5food5service5ambience5

This restaurant was excellent.
The ambience, the food, the staff were all fantastic!

Palace Prime
Responded on January 8, 2022

Thank you for the kind words, we look forward to seeing you back again.

Report
DF
DFTOAD
Denver
10 reviews
Dined on December 26, 2021
Overall5food5service5ambience5

We saved our last night in Santa Fe for Palace Prime and it did not disappoint.

Palace Prime
Responded on January 8, 2022

We are so glad you enjoyed your time with us, we hope to see you on your next visit to Santa Fe.

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P
vipPancho
Seattle
34 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

We were there for the Christmas Eve dinner, everything was excellent. The raw oysters were perfect, fresh and properly opened! The Prime Rib special also very good. A very enjoyable evening!

Palace Prime
Responded on January 8, 2022

Thank you so much for the kind words, we are thrilled that we could make your holiday evening a memorable one. We look forward to seeing you back again.

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P
Phil
Dallas
5 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

Excellent atmosphere, attentive thoughtful service. Staff very knowledgeable about all aspects of the menu, happy to assist in our choices.
Beautiful spacious dining room, easy access to downtown area and parking, even on Christmas Eve!
Will come again!!!

Palace Prime
Responded on January 8, 2022

Phil, we are so happy that you had a pleasurable experience with us and that you chose to celebrate the holidays at Palace Prime, we look forward to seeing you again.

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BJ
BillJ
New Mexico
15 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

Outstanding appetizers, steaks and risotto. Service was very good and timing of corses was perfect.

JM
JamesM
Los Angeles
34 reviews
Dined on December 22, 2021
Overall4food5service4ambience4

Food was excellent and was 0uiet enough could talk to each other. May issue was that it took very long for main course to come so had to rush to get to a concert on time.

OT
OpenTable Diner
San Antonio
2 reviews
Dined on December 19, 2021
Overall5food5service5ambience5

the ribeye steak was delicious!

JK
JessicaK
New Mexico
1 review
Dined on December 19, 2021
Overall3food2service2ambience5

Small portions and very expensive. Keep that in mind when making your choice.

d
vipdanap
Atlanta
1 review
Dined on December 17, 2021
Overall5food5service5ambience5

Such wonderful food and service! Our favorite Santa Fe restaurant.

G
vipGuillermo
Richmond
4 reviews
Dined on December 12, 2021
Overall5food4service5ambience5

Great location and atmosphere.
Good for late night at bar and bar area.
Wines a bit pricey

Palace Prime
Responded on December 14, 2021

Thank you for the wonderful review. We are so glad you had a good time with us and we look forward to having join us again!

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ND
NateD
1 review
Dined on December 11, 2021
Overall5food5service5ambience5

Incredible! Service was excellent! Food was fabulous! Ambiance was perfect!

D
vipDanny
New Mexico
32 reviews
Dined on December 11, 2021
Overall4food4service4ambience3

Very friendly and attentive staff, good food, but background music that was a bit too loud and inappropriate for background dinner music. Also, a few more well known common wines listed by the glass would greatly enhance their menu.

Palace Prime
Responded on December 14, 2021

Hello Danny, thank you for taking the time to review us. We do play a different type of music on Sundays for our weekly Vino + Vinyl night. Your comments about the music will be passed on, we may need to just play that music in the bar and have our standard music playing in the dining room. We do hope to see you back again and we thank you for coming to join us for dinner.

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M
Matilda
New Mexico
5 reviews
Dined on December 8, 2021
Overall5food5service5ambience5

A great meal, steaks prepared beautifully and were delicious. Fabulous wine and cocktail list. And a beautiful dining room.

FF
vipForF
New Mexico
9 reviews
Dined on December 3, 2021
Overall5food5service5ambience5

The food was delicious and Thomas our server was the best! We will return!

Palace Prime
Responded on December 5, 2021

Thank you for the kind words. Thomas is a wonderful server, we will pass your comments along to him and the rest of our team. We look forward to seeing you again.

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D
Disappointed
Minneapolis
4 reviews
Dined on December 1, 2021
Overall1food2service1ambience2

We were anxious to try this restaurant, but ended up being very disappointed. Our service was inattentive. The bar lacked several of our basic Scotch preferences. The cauliflower soup was so thick you could turn the bowl over without spilling. After expressing concern, rather than offering an alternative, the waiter stated that it was simply because too much cream had been used and he left. The wedge salad had insufficient dressing, bacon and blue cheese--just a chunk of dry lettuce. We had two steaks, both of which were very fatty/poorly trimmed. Our three side dishes were bland and our potatoes were cold. Had we not waited so long and grown so hungry, we'd have sent it all back. We're not picky eaters but this wasn't a good experience for us.

Palace Prime
Responded on December 14, 2021

We are very sorry to hear about how your experience went with us. We have talked with the server who waited on your party that evening and we have explained how to handle guest concerns going forward. In the future, if there is ever a problem that the server is not handling the way you believe it should be, then please ask for a manager. We always do our best to give all of our guests have an exceptional dining experience. We do hope you will give us another try.

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JI
JIME
San Antonio
1 review
Dined on December 1, 2021
Overall5food5service5ambience5

The surf and turf could have been a little bit more sizzling hot but otherwise was great. will go back.

AP
vipAilsonP
Houston
10 reviews
Dined on November 27, 2021
Overall3food3service4ambience4

The food was not good !
The drinks were also not good

Palace Prime
Responded on December 5, 2021

Hi Alison, we are sorry to hear that you did not enjoy your experience with us. We will send you a private message with our contact information if you would like to share more about your experience with us.

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HP
vipHighPlainsDrifters
Chicago
43 reviews
Dined on November 26, 2021
Overall5food5service5ambience5

This restaurant is about a year old. How can a can a restaurant deliver the level of service and delicious food this one does given all the hurdles. Beats me, but they are doing it. We started with cocktails at the bar.Great atmosphere, comfy red leather stools. The bartenders (thanks Todd and crew) really know their stuff. Taking the time to dry shake their egg white drinks, wow. On to dinner. Tables well spaced, and they have a great HVAC system. Hamachi was melt in your mouth and autumn soup yummy. Wedge salad very good, maybe ramp up the blue cheese. Crab cake and steak delivered. Green chile mac and cheese also good, but again, ramp up the green chiles, people can take it. Sommelier (Julian) steered us to a great wine. Damien our waiter was excellent. Even the host/hostess at the front of the house were on it. Hats off to a complete experience.

Palace Prime
Responded on December 5, 2021

Thank you so much for the wonderful and kind words. We are thrilled that you had such a great experience with us. We will continue to strive for excellence and look forward to seeing you back again.

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OT
vipOpenTable Diner
New Mexico
11 reviews
Dined on November 26, 2021
Overall5food5service5ambience5

Delicious birthday dinner for my dad and gracious accommodations for my disabled mom who needed to leave before we were done.

Palace Prime
Responded on December 5, 2021

Thank you so much for choosing to celebrate your birthday with us, we look forward to hosting more special events for you in the future.

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OT
OpenTable Diner
New Mexico
2 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

We had a nice dinner celebrating my husband’s birthday. First time there. Sat in the bar, at a table, which is very nice. Just the right size and activity. The menu has good variety but is not huge . All the food was delicious. The service was stellar!!!

Palace Prime
Responded on November 23, 2021

We are so happy that you chose Palace Prime to celebrate, you were a pleasure to take care of, we look forward to seeing you again soon!

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RC
vipRickC
Dallas
18 reviews