This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Palace Café

4.6
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4102 Reviews
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$30 and under
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Creole / Cajun / Southern
For larger parties, please call (504) 523-1661.

For over two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan restaurant is popular with visitors & locals alike.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 4102 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.3
value
Noise · Moderate
92% of people would recommend it to a friend
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GB
GeorgeB
Atlanta
4 reviews
Dined 5 days ago
Overall3food2service4ambience3

burgers for kids where mediocre;
gumbo okay but nothing special;

L
Lynda
New Orleans
32 reviews
Dined 7 days ago
Overall5food5service5ambience5

The crabmeat cheesecake is a must!

VB
VanessaB
1 review
Dined 7 days ago
Overall4food4service5ambience4

Food was okay, but not scrumptious as expected. I heard really good reviews. I did return my food back because what I ordered was not exactly what I received, but they made it better.

OT
OpenTable Diner
New Orleans
1 review
Dined on July 31, 2020
Overall5food5service5ambience5

Summer is my favorite time to go to Palace Cafe bc Temperature Lunch is a solid deal. Great food at an amazing price! This place can be a little noisy but at lowered capacity it's so much quieter (side effect of Covid). You do have to wear a mask when walking around but while seated, you don't. All the staff are wearing masks and they are sanitizing the tables/chairs in between each guest seating. Servers also wore disposable gloves when handling food and I noticed them changing gloves often. Staff were all friendly, accommodating, and seemingly happy to see us.

BY
BillY
Dallas
1 review
Dined on July 29, 2020
Overall5food5service5ambience4

Loyld was outstanding. Turtle soup is the best. AAA

OT
vipOpenTable Diner
Houston
13 reviews
Dined on July 25, 2020
Overall5food5service5ambience5

Everything we ordered was fantastic! Great service as well. Highly recommend the crab cheesecake starter.

K
Kelsey
New Orleans
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Excellent food and quick service. They are going above and beyond to ensure the dining experience is safe but still enjoyable during this time. They are charging an automatic 18% gratuity, but if you want to tip more (you will), be sure to bring CASH as you cannot add it to you bill.

AW
AWright
San Francisco
2 reviews
Dined on July 25, 2020
Overall5food5service5ambience4

Great service and friendly staff willing to answer all my questions with a smile! Prompt! Food was delicious and so flavorful. We will be back!

RB
vipRuthB
New Orleans
5 reviews
Dined on July 25, 2020
Overall1food3service1ambience1

It was awful. Had to sit and watch thugs dealing stolen goods out of their trunk. Saw several cars pull up and $$ changing hands. Talked to manager and were told it was a public street. We will never go back and passed it along to former owner, Dickie Brennan. Terrible.

RC
ReneeC
Louisville
2 reviews
Dined on July 17, 2020
Overall5food5service5ambience5

Wonderful!!!

Palace Café
Responded on July 21, 2020

Thank you ReneeC!

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DS
DaisyS
New York Area
2 reviews
Dined on July 17, 2020
Overall4food4service4ambience4

As usual, everything was good. The food, the service, etc.

AM
AlysM
London
3 reviews
Dined on July 16, 2020
Overall5food4service5ambience5

As always, Palacd Cafe is a delight. We love visiting for temperature lunches - especially on rainy days when the gumbo hits just right. Excellent service; they really have their A Team working right now, and we’re so grateful that they’re open and working during this uncertain time.

Palace Café
Responded on July 21, 2020

Thank you for the review AlysM! We loved having you in!

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SS
ShantelS
1 review
Dined on July 15, 2020
Overall5food5service5ambience5

Service was Superb , Cassie customer service was excellent

Palace Café
Responded on July 21, 2020

Thank you for the great comments and review ShantelS!

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OT
OpenTable Diner
Berkshire
5 reviews
Dined on July 12, 2020
Overall5food5service5ambience5

OUTSTANDING

Palace Café
Responded on July 21, 2020

Thank you for the 5 Star review!

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OT
OpenTable Diner
Baton Rouge
2 reviews
Dined on July 9, 2020
Overall4food4service4ambience3

The food was goof, just not quite up to Their normal standards. Also, we ordered the white chi slate bread pudding which we normally love and it melts in your mouth. We ordered it this time and it was disappointing. The pudding was room temp, not hot, and it was dry, not custard. The sauce didn’t taste right either. That was a big disappointment.

O
vipOutstanding
Austin
18 reviews
Dined on July 8, 2020
Overall5food5service5ambience5

If you are looking for classic New Orleans cuisine in a casual environment, this is the place. Great service. Don't miss the Bananas Foster!

Palace Café
Responded on July 21, 2020

Thank you for the great review!

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I
Irishjay
San Francisco
1 review
Dined on July 4, 2020
Overall5food5service5ambience3

Good food, great service, reasonable value ... it was most enjoyable.

OT
vipOpenTable Diner
New Orleans
7 reviews
Dined on July 3, 2020
Overall5food5service5ambience4

Ross was great!!!!

Palace Café
Responded on July 8, 2020

Thank you for the great compliment!

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SR
SharonR
New Orleans
3 reviews
Dined on July 3, 2020
Overall5food4service5ambience5

Always great food and excellant service. Table was ready at reservation time

OT
OpenTable Diner
New Orleans
3 reviews
Dined on July 2, 2020
Overall3food2service3ambience3

Very touristy, go to local restaurants before you go here. Over priced for decent food.

F
vipFeelfree23
New Orleans
26 reviews
Dined on July 2, 2020
Overall5food5service5ambience5

I’m happy and grateful for Palace cafe and the staff that they are staying open and serving their great food through these troubling times. Thank you!

KC
KeshaC
1 review
Dined on July 1, 2020
Overall5food5service5ambience5

Great service, Great food! We had Nigel as our server, he was excellent. Definitely would recommend trying them out, especially their fabulous bananas foster!

OT
OpenTable Diner
Baton Rouge
7 reviews
Dined on June 27, 2020
Overall5food5service5ambience5

Absolutely perfect. First time going. Pecan catfish and the crab cheesecake was amazing. They were very covid conscious. Wiping down tables, chairs and wall when a table left. Disposable menus and the silver covered napkins wrapped in plastic. We will be back.

Palace Café
Responded on July 1, 2020

Thank you so much for compliments and taking the time to review. We hope to be able to serve you again soon!

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A
Andre
Atlanta
3 reviews
Dined on June 27, 2020
Overall5food5service5ambience5

I have been to the Palace Café about five times and it is always outstanding in all aspects.

Palace Café
Responded on July 1, 2020

Thank you for the great review!

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RR
RobR
New Orleans
8 reviews
Dined on June 27, 2020
Overall5food5service5ambience5

We were very happy to find out that Palace Cafe was open for business in the middle of this current situation. We had eaten there before plenty of times so the choice was an easy one. Plenty of distancing and cleaning practices were evident, but not awkward. The service outstanding as usual and the food was delicious.

Palace Café
Responded on July 1, 2020

Thank you for the great review!

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S
vipShawshank72
New Orleans
37 reviews
Dined on June 26, 2020
Overall5food5service5ambience5

Ross was an amazing server, he could work at the finest establishment-and he elevated our experience for sure! Thank you!

Palace Café
Responded on July 1, 2020

Thank you for the great review!

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OT
vipOpenTable Diner
New Orleans
2 reviews
Dined on June 26, 2020
Overall5food5service5ambience4

This was the first date my wife and I have taken since the coronavirus shutdowns. Although the restaurant experience was different than before COVID, we were proud to be supporting the local hospitality industry and had a fantastic experience- were even serenaded during our pre-dinner cocktails. Our meals were fantastic and service was excellent.

Palace Café
Responded on July 1, 2020

Loved to read this review! Thank you for choosing Palace Cafe.

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SD
vipSandraD
Cancun
26 reviews
Dined on June 26, 2020
Overall5food5service5ambience5

I had the temperature lunch special. Gumbo Ya Ya and a beef/crawfish salad with coconut balsamic dressing. Absolutely delicious and with the 18% gratuity they add to cover all staff (so smart), it was less than $12. Unfortunately, my colleague had to cancel when I was already seated, but the staff was so lovely that it wasn't at all awkward.

RM
RamieM
1 review
Dined on June 25, 2020
Overall5food5service5ambience5

Always a favourite to take someone out for a special meal! Staff made my mother’s birthday, and her first time here so wonderful!

Palace Café
Responded on July 4, 2020

Thank you RamieM! We look forward to your next visit.

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EW
EthelW
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Great service and food was delicious. My first time and the staff gave us a great time.

Palace Café
Responded on June 27, 2020

Thank you EthelW! Love your comments!

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L
Lisf
New Orleans
5 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

Wonderful food and service as always.

PB
PennyB
Mississippi
2 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

Father’s Day

OT
OpenTable Diner
New Orleans
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Great Father’s Day lunch! Very clean, ALL employees had mask on and all tables were far apart! We will defiantly go back soon!

Palace Café
Responded on June 27, 2020

Thank you for taking the time to comment! We are so glad you noticed all of the steps we are taking to keep our guests and staff safe!

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OT
OpenTable Diner
New Orleans
1 review
Dined on June 21, 2020
Overall4food4service5ambience5

We believe in supporting our French Quarter Restaurants since they are missing out on tourism dollars during this pandemic. Palace Cafe’s food and service was outstanding as usual. Three of us had our favorite Shrimp Tchefuncta, which was awesome, but we only got 4 shrimp on a $23 dish. We told the waiter and manager about our disappointment and they offered to comp our meal which we did not accept, but the manager did give us all an after dinner drinks, which was very nice but we complained mainly for their benefit. I do not know of any restaurant that only gives you 4 shrimp as an entree.

G
Gary
New Orleans
12 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

Fathers’ day was a special treat at Palace Cafe. Staff did an admirable job with all the social distancing procedures going in. Chef John prepared a spectacular Chateaubriand.

Palace Café
Responded on June 27, 2020

Thank you for your great comments Gary!

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OT
OpenTable Diner
New Orleans
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Went their for Father’s Day. The food and service was excellent. They let my daughter order off the dinner menu, so she could get the filet she wanted. The table spacing, mask wearing, and social distancing was very good. I would go there again and again.

Palace Café
Responded on June 27, 2020

Thank you for your comments!

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OT
OpenTable Diner
Louisville
2 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

Service was some of the best I’ve ever experienced.

Palace Café
Responded on June 27, 2020

Thank you for taking the time to comment on your service!

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B
vipBonbon
New Orleans
12 reviews
Dined on June 19, 2020
Overall5food5service5ambience5

Great service and delicious food!!!
Social distancing was in check and all employees wore gloves and mask! Will go back.

Palace Café
Responded on July 4, 2020

Thank you Bonbon! We love your comments!

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OT
OpenTable Diner
1 review
Dined on June 19, 2020
Overall4food4service4ambience4

There was an 18% surcharge added to the meal that was not disclosed before and the tip could not be paid on credit card. Tip had to be cash. Otherwise food was good.

SD
vipSandraD
Cancun
26 reviews
Dined on June 19, 2020
Overall5food5service5ambience5

Sat outside with nice breeze and took advantage of the temperature special. What a deal!
Everything was delicious. I heartedly recommend.

FAQs

Palace Café is rated 4.6 stars by 4102 OpenTable diners.

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