Palace Café

4.5
3779 reviews
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$30 and under
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Creole / Cajun / Southern
For over two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan restaurant is popular with visitors & locals alike.
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Private Dining

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What 3779 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.5
ambience
4.3
value
Noise · Moderate
89% of people would recommend it to a friend
5
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AE
Houston
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

As always, Palaca Cafe offered excellent service and food. Make sure to order the crabmeat cheesecake; it does not disappoint.

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DW
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Don’t miss eating here when in the Big Easy. You’ll love it!

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OT
1 review
Dined 3 days ago
Overall 5food 4service 5ambience 4

Great servers and fantastic Banana Foster presentation table side.

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MD
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 4

The most delicious filet mignon I've ever had. It literally melts in your mouth! Try the orange cheesecake for dessert; it's perfect!

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C
1 review
Dined 3 days ago
Overall 3food 2service 4ambience 3

Most of the food was ok. Shrimp had chlorine/bleach taste.

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CW
Denver
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 3

We highly recommend Palace Cafe. Both food and service were outstanding. It was so noisy that we had a hard time hearing our server, but that is to be expected in NOLA.

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OT
Washington DC
1 review
Dined 6 days ago
Overall 3food 5service 1ambience 5

Food was fantastic. Service was pretty sub par. 2 waiter systems. One of the two waiters had a grossly pretentious attitude but the other waitress was great.

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p
New Orleans
13 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

First time in my ten years living here that I finally ate here. It wont take 10 years or even 10 months to get back. Great food, great service, and reasonable prices.

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R
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

As always food and service was amazing. This has always been one of favorites. I moved 3 hours away from New Orleans and make a day trip just eat here. Never disappointed!

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DM
Dallas
7 reviews
Dined 7 days ago
Overall 4food 5service 5ambience 5

Space is beautiful older New Orleans building so it is a bit noisy due to tile floor. I love this but families with those that are hard of hearing might make a different choice. Service was attentive and they let me enjoy my Café au lait leisurely. Food was creative and delicious!

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VS
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Absolutely loved our visit so much we'd came back for a happy hour and we're still extremely pleased. The food was fabulous, the staff was amazing and the jazz band played perfectly. Both visits were great and will recommend to any other Arizonan to visit!

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C
New York Area
3 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

After trying another restaurant in this family empire, we chose the Palace Cafe from a recommendation by our hotel team. Our Server was outstanding, friendly, efficient, fun to be with. We had a wonderful 3-course meal with amazing crab fingers as a starter. Then we had squid ink risotto with shrimp, and the scallops dish. Outstanding food for the mains. And we finished off with bread pudding, as my father taught me to love bread pudding. The ambience is very traditional and old-style New Orleans. Enjoy!

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OT
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Palace Cafe is my favorite restaurant in New Orleans. Our server, Deanne, was superb. My whole family loved it!!!

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CS
Las Vegas
2 reviews
Dined on May 18, 2019
Overall 3food 4service 1ambience 1

We bring business contacts here. ...I should say used to. I used to LOVE Palace Cafe and would send everyone here who wanted a good New Orleans dining experience. But the noise, less than attentive head waiter and outrageous charge of $8 for a side of PLAIN WHITE RICE I will not be back nor send anyone there again. Way too many other places to go. What a disappointing time.

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LS
1 review
Dined on May 17, 2019
Overall 5food 5service 5ambience 4

I went with a large group and the Palace Cafe team was be accommodating. Service was very prompt and all of the food was delicious and more than enough to feed everyone. Higher end food that leans more to steaks than seafood but would definitely come back!

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S
New Orleans
4 reviews
Dined on May 17, 2019
Overall 4food 5service 5ambience 4

Great atmosphere. Great food. Hoped that being seated upstairs would reduce the noise level, but it was crowded with graduations so very noisy.

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SC
New Orleans
3 reviews
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

Top notch service; all servers were courteous, knowledgeable & very interested in making sure we had a wonderful dining experience. Fabulous food & yummy cocktails too!

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OT
Kansas City
20 reviews
Dined on May 14, 2019
Overall 5food 5service 5ambience 5

Always eat here when in NOLA - a great restaurant with friendly, courteous, and professional staff - and a great view of what's happening on Canal Street.

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DK
New Orleans
13 reviews
Dined on May 14, 2019
Overall 3food 2service 3ambience 3

This place is slipping.
The fried oyster salad was unbelievably salty and the service was haphazard. They never checked back so I had to eat the salty oysters and we asked to have our check at 1pm but had to find the sever to get it at 1:10.

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RB
1 review
Dined on May 12, 2019
Overall 5food 5service 3ambience 5

Food was real good and the waiter provided excellent service

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KG
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

I found the food very good service excellent
I had the scollops very taste full and plentiful my wife had the chicken which she said was very tender I would recommend this to others

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NA
New Orleans
1 review
Dined on May 12, 2019
Overall 2food 2service 4ambience 2

Went for Mother's Day. The menu was changed from what was listed on web site. Very disappointing. Everyone's entree was luke warm. Looked like same gravy was used in different entrees. Had never seen shrimp and grits with a brown gravy. It usually is butter based. Overall very disappointed and we all left still hungry and didn't even want to order dessert. If you wonder why we didn't send food back it was 3:00 p.m. by the time we got our food and we were all hungry. We ate it but left hungry and dissatisfied.

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A
Philadelphia
7 reviews
Dined on May 12, 2019
Overall 1food 1service 1ambience 4

We visited the Palace Cafe for a very special meal. It was mother's day, and we had grandmoms with us and it was also my daughter's 20th birthday and my son's college graduation the day before. I had reviewed the menu prior because some of us like more traditional foods and I wanted to make sure there was something for all 11 of us. Well, the dining experience was the worst in my entire life. Our waiter had an equally large table next to us and was catering to them and did not even acknowledge us for at least 30 min. Even then, the coffee orders were forgotten and he did not return to take our order until we had been there 40min. We were all starved, as it was 3pm and we had gone to church prior and had breakfast at 8am. The menu was extremely limited because we were told they had a kitchen flood the night before. There were only 5 entree items, and they were out of one. The only normal thing was shrimp and grits. Our waiter finally took our order after 40 min, and after we had been there a total of an hour and a half there was still no food. We got the managers and it still took quite a bit longer, then came out, some orders were wrong, and most if not all were completely cold. The eggs benedict was just terrible, instead of ham they served it with a pulled pork, and it was cold and hard. I was disappointed that our complaints were not quickly rectified, and that the food was so awful after we finally got it. Fortunately, the only thing they did right was to comp the whole bill, but we left hungry and angry, and myself quite embarrassed for booking this nightmare. Some drinks or communication would have been nice during the wait but unfortunately it was a lot of excuses. A few of us at the table have worked in the restaurant business and this just wasn't handled right. Greet your guests within 5 minutes of sitting, food should be out in 20 minutes and hot, and the managers should be AWARE of what's going on in the dining room and in the kitchen!

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CG
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

To be greeted with enthusiasm as we arrived and then without delay seated in one of the best
seats in the house made Mother's Day for my wife.

This restaurant knows what it takes to do it properly!

Thank you,

Carroll S. Grevemberg

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FH
New Orleans
11 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great meal for Mother’s Day. Very accommodating. The food was awesome along with the service. Very affordable for New Orleans.

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P
New Orleans
3 reviews
Dined on May 11, 2019
Overall 4food 5service 3ambience 3

The cafe was very crowded and so loud you could not carry on a conversation with several bridal groups talking. The hard floors,walls and ceilings do not help. But it is a gorgeous place with great food.Probably eaten here 100 times. My second favorite lunch spot to Mr. B’s.

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MF
Naples
1 review
Dined on May 11, 2019
Overall 5food 5service 4ambience 5

Our family made a reservation for Jazz Brunch. We were seated right away at a very nice table. Our entrees were delicious and served hot. Service was attentive but food to table time was a little slow. The jazz band came to our table and played a song- lots of fun for our group. I'd definitely recommend this restaurant!

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G
San Antonio
11 reviews
Dined on May 6, 2019
Overall 5food 5service 5ambience 4

Excellent service and food. Tables are very close to each other and the place is pretty noisy.

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g
Houston
47 reviews
Dined on May 5, 2019
Overall 3food 3service 3ambience 4

Not at their best on this trip. Service was ok but a little herky jerky. Food wise some my wife's shrimp, though nice size, were over cooked. Roumalade sauce was good but shrimp were mushy. We've eaten here many times and will do so again, but this dinner was not typical.

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OT
New Orleans
6 reviews
Dined on May 5, 2019
Overall 4food 4service 5ambience 5

We were at a jazz brunch that’s why it was a little loud. The service and food was great, we have eaten here many times!

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SS
1 review
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Wonderful place to wrap up our weekend in New Orleans. Delicious food, the jazz band made their way around to every table, and great ambiance.

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C
1 review
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Delicious Brucnh Menu, quality of food is Amazing. Crabmeat Cheesecake is a must have and Banana Frozen is a refreshingly smooth.

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F
Chicago
31 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

A creative menu with great food and charming, friendly service. This is a must for funky Creole cooking.

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CD
Seattle
2 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Great service. Excellent food. Nice location. We had a table for 9 people and had 2 servers. Both were very attentive

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EP
London
2 reviews
Dined on May 4, 2019
Overall 3food 3service 3ambience 1

Food was fine but nothing special. The issue was that we booked the jazz brunch but when we arrived the musicians were leaving which was very disappointing. This should be made clear at the time of booking as we would have gone somewhere else if we'd known there'd be no music.

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OT
Atlanta
1 review
Dined on May 4, 2019
Overall 3food 4service 3ambience 5

The food was Luke warm when brought out and it took 45 minutes to come out. Otherwise it was an ok experience.

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OT
1 review
Dined on May 4, 2019
Overall 3food 5service 3ambience 4

They did not have enough wait staff. Our server had a birthday party of 10 people and had to cut and serve them cake. We were there 25 minutes with only water. It took that long to only get bread for the table.

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MK
San Francisco
3 reviews
Dined on May 3, 2019
Overall 3food 3service 3ambience 3

Unfortunately a poor experience this time. We’ve been several times before and rebooked expecting the good experience. This time service was slow. Some of the meals were good but a few weren’t. Restaurant was very cold with the A/C. Time for a reboot

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MO
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Palace Cafe has delicious food, friendly staff, and great cocktails. I highly recommend the crabmeat cheesecake

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b
E. Tennessee
2 reviews
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

The Shrimp Tchefuncte was one of the best meals I've ever had. Good location, friendly staff, a little pricey but worth every penny. Be sure to make reservations.

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