Openaire

Openaire reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dorothy VIP

   Los Angeles28 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   My reservation was at 1:30p and I arrived early around 12:15p. The female hostess at check in was very rude and I almost left to go elsewhere due to her unprofessional attitude. First she said she couldn’t find us on the reservation and then when she did, she told us we had to wait until 1:30p which was fine with me, since they had a couch seat by the elevator since this is in a hotel. I just asked to know if I will be seated at 1:30p and not have to wait another 15 mins because that will be very uncomfortable for me considering I came In early, she shrugged and gave me a cold response, luckily the guy who was with her made a light out of it by being more accommodating and promised he will make sure we get seated by 1:30p or sooner. She is not a good representation of a hostess for such busy place. We got seated around 1:20p which was nice of the guy. The brunch closes at around 2:30p so we’re able to get our orders in. The French toast stood out of all the meals we ordered, very delicious considering everyone makes French toast differently. We had a nice meal here, nice environment and delicious meal. I would have given it a 5 star but, the first impression we received from the female hostess was horrible. Will I return definitely, will I get there early maybe not. Valet parking $18 or so. Busy because this is in a busy hotel on Wilshire.
   

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2. N

   Neftaly

   Los Angeles1 review

   1.0

   Dined on April 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Small servings and very small menu and overpriced paid 24 for a single small piece of toast and their utensils were dirty
   

   OpenaireResponded on April 19, 2025

   Thanks for the feedback, Neftaly. We're sorry to hear that you were disappointed with your meal at Openaire. We strive to provide our guests with a great dining experience and it's clear we missed the mark this time. We appreciate your honesty and will take your comments into consideration as we continuously work to improve our offerings and service. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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3. A

   Anchal

   Los Angeles1 review

   2.0

   Dined on April 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service was quite slow, and the servers were very hurried up.
   

   OpenaireResponded on April 13, 2025

   Thanks for visiting us, Anchal. We're sorry to hear that you experienced slow service and rushed service during your visit. It's not the standard we aim for at Openaire. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your experience better. Best regards, The Management Team
   

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4. S

   Stephanie VIP

   Orange County43 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a lovely dining experience here! It's such a lovely setting and the food gave off spring vibes with the flavors, brightness and preparation. The portions were sized perfectly. The cocktails were fun and vivacious (all of their gin cocktails used Beefeater's which is a huge positive for me). Bring your sunglasses as it is a greenhouse. I highly recommend!
   

   OpenaireResponded on April 1, 2025

   Thanks for the review, Stephanie! We're thrilled to hear that you had a lovely dining experience at Openaire. It's great to know that you enjoyed the setting, the food, and the overall ambiance. We take pride in our gin cocktails and we're glad you loved them! We appreciate your feedback on our service and we're always looking for ways to improve. We hope to welcome you back soon for another fun and vivacious experience. Best regards, The Management Team
   

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5. K

   Kelli

   San Francisco7 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this spot so much. Great ambience. Great cuisine. Both brunch and dinner.
   

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6. MR

   MariaR VIP

   San Francisco8 reviews

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Birthday celebration, we asked to switch tables since at the time the sun was directly hitting our initial table and the hostesses was very nice…let us switch…but unfortunately forgot to switch for the waitress so the birthday dessert went to the wrong table. We ordered dessert thought it would be complimetry for the minor mistake but we were charged , it would have been nice touch but otherwise we had a good meal.
   

   OpenaireResponded on March 24, 2025

   Hi MariaR, Thank you for choosing Openaire for your birthday celebration and for taking the time to share your experience. We apologize for the mix-up with your table and the dessert order. We're glad you enjoyed your meal and we'll certainly take your feedback into consideration to improve our service. We hope to serve you again for a better experience. Best, The Management Team
   

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7. OT

   OpenTable Diner

   Orange County1 review

   4.0

   Dined on March 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall good atmosphere, food and service ! Our server was nice !
   

   OpenaireResponded on March 24, 2025

   Hey, thank you for taking the time to leave us this review. We're thrilled to hear that you enjoyed the atmosphere and found our food and service to be good! We always strive to provide a pleasant dining experience for our guests at Openaire. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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8. l

   landis VIP

   Columbus6 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved everything about Openaire. Such a beautiful green house experience, delicious food and great service. Will be returning!
   

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9. OT

   OpenTable Diner VIP

   Los Angeles1 review

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Our hostess was able to seat us inside but once inside the server didnt tend to us as much. The food was okay, but the vibe was perfect.
   

   OpenaireResponded on March 14, 2025

   Thanks for the feedback. We're really sorry to hear about your recent experience at Openaire. We apologize for the oversight and the inconvenience caused. We're taking your comments seriously and will work on improving our communication and service. We hope you'll give us another chance to serve you better in the future. Best, The Management Team
   

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10. C

    Collin VIP

    New York City2 reviews

    4.0

    Dined on February 22, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Everything from the food to the service were great. It is as the name implies, open air. Therefore, be sure to wear something warm on a cold evening. For a first date, the noise levels were moderate enough to have a conversation, but you might have to lean in at times to hear your date. All said, I would go back. Tip: when you enter the hotel lobby, take a right to the elevators and go up to the second floor.
    

    OpenaireResponded on February 22, 2025

    Thanks for the feedback, Collin! We're thrilled to hear that you enjoyed your experience at Openaire. We're glad our food, service, and open-air atmosphere added to your experience. We appreciate your note about the noise levels and will take it into consideration. We're glad you chose Openaire for your first date and hope to see you again soon! Best, The Management Team
    

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