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We go every Friday and make a reservation on open table which they don’t seem to know what open table is. This Friday it seemed like a new staff the waitress took our drink order then came back to take our food order we stated that we were waiting for our drinks she came back a few more time and we still hadn’t received our drinks. We sat there for a half hour and never saw the bartender make a drink so we finally left. Instead of new servers I think they need new management. It will be awhile before we go back
Wonderful service and our meals were delicious! Highly recommend!
Amazing service amazing pizza
We went to hear a fabulous band with participants who had played with famous big bands and who sat in and out so everyone had a chance to play. Phenomenal group!
Pasta and Pizza place for locals with New York tastes.
Always the best
Overall good sandwiches and very good pizza. The meals are also very good flavorful and nice size portions.
Food and pizza are fantastic. Service was slow due to short staffed. It certainly would not stop me from returning again and again. The food was worth the wait.
Our food all came out at different times and didn’t get one of our pizzas until we were almost finished
Pizza was burnt and horrible tasting. The entree that was ordered needed to go back because the kitchen didn’t follow instructions as to how it was to be made. The guest ordered shrimp scampi and it came out with marinara sauce. This establishment was always our “go to” place for pizza and entrees. It will be a LONG time until we return!! Unfortunately this establishment has gone downhill.
Our favorite pizza restaurant here in Naples area. Love the Fresh Mozzarella Pizza! Great service and delicious food.
A great family restaurant. The hostess was amazing on Tuesday night. She went above and beyond on making sure we got a perfect spot with the two small children in our group. Pizza and salads were delicious!
Always great food!
Having a locally owned restaurant that doesn’t closed by 8 PM is such a blessing. The food is phenomenal and the menu has something for everyone. I tried a different pizza than I usually do and was blown away.
Pizza was excellent. Very crowded and very noisy.
Sound level unbearable
Table arrangement is poor. Sit on top of other groups. Saw 3 different tables move.
Always good. Been here many times and never disappointed. Food and service very good.
Service was VERY slow, not attentive at all; and chicken piccata meal was not prepared correctly or in a reasonable timely matter. Had to send back and still had very bland taste.
Its gone downhill in service and flavors.
Hope to see improvement.
Avery enjoyable experience with very attentive and accommodating staff.
Everything was very good.
We were a group of 9 (mostly seniors) with a 5 PM reservation on a Sunday evening after theatre -- the kind of group that makes many servers cringe and turn grumpy from the start. Our server was wonderful, friendly, professional, helpful and didn't even bat an eye when we needed 7 separate checks. He did it all with a smile. The drinks were all perfect (no two of the same thing yet the server knew what everyone ordered. Everyone loved the food -- good basic, old fashioned Italian, perfectly cooked. The included salads were fresh and delicious, the bread hot out of the oven. And the server brought all the checks promptly, took the cards and cash quickly, and returned them all perfectly organized greeting each guest by name. You couldn't ask for more. We had a great evening.
It was awesome! Loved the food and the service! Such great people! Totally recommend eating here whenever!
Pizza and pasta (calamari fra diavolo) were excellent and the service was very good. My only complaint about this restaurant is how loud (and cold!) it is inside, at either location. Normally we sit outside, but there were some heavy smokers outside that made sitting outside unpalatable.
Delicious pizza, wings and Caesar’s salad‼️
Great pizza! My kid’s favorite ever.
Prefer more red sauce on our pizza.
A/C much too cold.
They need better group seating
Delicious Caesar’s salad and extra thin mushroom pizza. It’s always yummy. We love it.
The pizza and all the food here is very good. We had a bad experience getting served the last time, however. Our party of six was seated on the bar side, next to two other tables of six, both of whom ordered their food after we did. Both received their food before we did. The waiter was not sympathetic to our pleas that the kids were starving. Finally three of the orders came, but the pizza for the other 3 had not yet been put in the oven. It was over an hour before we received our food. They did comp the pizza, but we would much rather have had our food in a timely manner.
Food was great!
Usually pleased with NYPP. This was a disaster. Reservations on Open Table. When we arrived they put our name down at the bottom of the list as if we didn’t have a reservation. Service was very slow. Took an hour to get salads. An hour an half for entree. Chicken Melinase was like chicken tenders with salad on top. Very disappointed.
Reservations are a scam. They overbook and don’t honor them. Clearly just using I’m open table to get as many people there as possible and hope they stay. Horrible way to do business and disrespectful to customers. Food average and service below average. Will not return and would not recommend. Don’t give them the privilege of your money.
Again they don’t know how to take reservations. Arrived on time and the placed was packed with people with the same time reservation but no table. I had to keep asking the manager and after 45 minutes got a table. Unfortunately this happens every week.
Valentine’s Day
The problem is with management. They had a lot of open table reservations and I’m not sure they paid attention to them. People were freaking out as we were waiting over 30 minutes (or more) for a table. The managers were clearly not well trained. The service staff we saw were unbelievably under control and saved the day.
Food is excellent!
DOUG WAS GREAT--------------------------------------------------------------------------------------------
The pizza was very good the rest of the food needs to be improved..
NYP&P is always hopping, but caught it on slow, quiet night. Rich always on top of things with wine, Veal Francese, Lobster Ravioli, & Veal Saltimbocca (pic)
FAQs
New York Pizza & Pasta-River Chase offers takeout which you can order by calling the restaurant at (239) 594-3500.
New York Pizza & Pasta-River Chase is rated 4.3 stars by 259 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.
