New Orleans Creole Cookery

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1. OT

   OpenTable Diner

   Philadelphia

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food5service5ambience5

   The restaurant was great I loved the food . Wish they had a better band. I a little hiccup with a drunk customer but the restaurant compensated me for the trouble.

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2. JD

   JimD

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Fantastic plays for authentic New Orleans seafood. First time dining at this establishment, brought me back 30 years to when I served in the Navy along the Gulf Coast of Mississippi. Service was outstanding and attentive. Food was expertly prepared, and the price reflects the quality. A tad on the noisy side, but this is understandable given the size of the establishment and the number of guests dining there on a Friday night.

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3. DR

   DeanaR

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Can’t remember our servers name but he was an older gentleman that has been w/ the restaurant for 3-4 hrs and was training a new server by the name of James. Both servers were amazing… kind, polite, welcoming, gave great recommendations from the menu and provided unparalleled service… no request was denied!!

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4. M

   Mell

   Exclusive

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Fantastic food. Fantastic service. Highly recommend

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5. OT

   OpenTable Diner

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Darrell was awesome. Great good, I had the vegetarian jambalaya and the house salad. Would recommend! Hush puppies were really good too

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6. M

   Mmmmmmmmmm

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   overall4food4service5ambience5

   The crab cake Napoleon and Taste of New Orleans were great, as were the appetizers.

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7. KB

   KevinB

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service3ambience5

   We were seated quickly, but left sitting without our waiter coming to greet us for a while. Another couple was seated, greeted, given drinks, and were almost done drinking them before I called our waiter over. My food tasted like it was sitting under a heat lamp for a while. My wife said her fish wasn't bad, but was dry and had no sauce with it. The meal was not worth the value, even with the LivingSocial deal. We had eaten at this restaurant 4 years earlier and had a bad experience then as well. We had hoped that they had improved since then. Unfortunately, they had not.

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8. E

   Emilia

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food2service1ambience2

   Server sneezed into his hands just as we were entering. Salad was poor quality and served without dressing.

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9. KH

   KellyH

   Charlotte

   45 reviews

   vip
   4.0

   45 reviews

   Dined 6 days ago

   overall4food4service4ambience5

   Great traditional Creole food!

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10. JM

    JulioM

    Fort Lauderdale

    5 reviews

    vip
    2.0

    5 reviews

    Dined 7 days ago

    overall2food5service1ambience2

    They need a new manager and the service was ok! NOT THE BEST! And the food was good!

    Report
11. L

    kennethL

    Raleigh

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food4service1ambience4

    My wife and I dined on a Saturday night at 8pm. Host was excellent. Wait staff was poor. Wrong meals were ordered. Dropped off by another staff. The new waitress told us she would correct it. 30 min later original waitress show up and gave same reply. Cancelled her meal. Looked at check, still had her meal and incorrect meal. She went to correct it and left the wrong meal again on it. Again. Really bad wait staff that doesn't seem to want to be there. Would never go back

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12. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined 7 days ago

    overall1food3service1ambience4

    It was a dining disaster. Us and the couple seated next to us were not approached by staff for water, napkins, drinks or silverware for 20 minutes. Not even a hello. We finally flagged down a waitress from another part of the restaurant and found a bus person for napkins and silverware. If you’re understaffed just say so. A party of four sat down next to us and experienced the same treatment. Everyone’s food eventually arrived and it was nothing special. The saving grace of the whole experience was the server that we commandeered, a friendly and very capable woman named Jerryanna. Except for her, I would have a hard time recommending this restaurant. These are my first comments about a restaurant in years.

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13. TM

    TimothyM

    New Orleans

    47 reviews

    vip
    3.0

    47 reviews

    Dined 7 days ago

    overall3food4service4ambience4

    We were seated quickly, as we arrived on time for our reservation. The cocktails were definitely not up to New Orleans standards, and the service was just OK. The charbroiled oysters were fantastic, and we are oyster snobs. The “gator bites” were just pieces of sausage and remoulade sauce. The wine menu is good, and we had a nice Sancerre. The entrees were nothing to write home about. My special lady picked this place, and, except for the oysters, she agrees it was a poor choice.

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14. OT

    OpenTable Diner

    Tampa

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Dinner was for a proposal. It was a great atmosphere. Great service. Amazing food!

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15. SH

    ShaneH

    Indiana

    14 reviews

    vip
    1.0

    14 reviews

    Dined 7 days ago

    overall1food1service1ambience1

    Very disappointed. We drove 3 hours to have dinner here on a Saturday night. We ordered 2 appetizers and 2 main course. We got my appetizer and my main course at the same time and first. 15 minutes later my wife received her 2 yep that’s it only 2 stuffed mushrooms so they where like $6 each and not worth $0.50. Then 10 minutes later she finally received her main dish after I was done eating and waiting. Never saw a manger. When he left our check I put my card in it and never saw him again. Took it to the manager and ask if he could take care of it he said no but your waiter can. Walked away 5 minutes the waiter came back after the manager keep looking around for him. Manager never said a word. $84 later and by far the worse meal I have ever had with open table in all our travels and reviews.

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16. PG

    PaulG

    Richmond

    1 review

    4.0

    1 review

    Dined on May 21, 2022

    overall4food5service5ambience5

    Would have been a 5 but most of the beer selections were unavailable.

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17. OT

    OpenTable Diner

    Pittsburgh

    2 reviews

    1.0

    2 reviews

    Dined on May 20, 2022

    overall1food1service1ambience4

    There were bugs in our food and drinks. When we arrived 3 minutes early we were told we were way too early and we must wait, which is okay if we were not snarled at by the hostess in the meantime. Our food was sent back 3 times due to our steak being undercooked (asked for medium well, which should be easy since it should be on the cusp of being petrified). The redfish was mushy less than desired. I’ve lived here for over a year and have heard a few good things about this restaurant, I just did not have the same experience.

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18. HO

    HenryO

    San Francisco

    3 reviews

    vip
    1.0

    3 reviews

    Dined on May 20, 2022

    overall1food4service1ambience4

    Service is the worst I have ever had. Took 45mins for drinks to come. Confused and disorganized staff. Very unprofessional and if you complain they give you lots of attitude. The only bar man they had clocked out and went home with tons of people still having dinner. Advice..spend your money elsewhere

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19. F

    Foliveira

    Western NC

    1 review

    1.0

    1 review

    Dined on May 19, 2022

    overall1food1service1ambience1

    Very bad experience. Very dirty. The waitress never show up. We had to leave after 20 minutes seated

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20. KO

    KatieO

    1 review

    2.0

    1 review

    Dined on May 18, 2022

    overall2food1service1ambience4

    The ambience was great, and the appetizers were good, however there was something wrong with almost each entree we ordered, and they were not very tasty. The service was poor, no apology was offered when we expressed concern. I hope the problems are temporary with staffing issues, but overall we were disappointed with the experience.

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21. S

    Sl18

    Palm Springs

    2 reviews

    1.0

    2 reviews

    Dined on May 18, 2022

    overall1food2service1ambience1

    Truly terrible. A rat ran through the tables while we were there, the bar closed, the server rushed us. If you don't want people there that late - don't take the reservation!

    Report
22. SS

    SusanS

    Seattle

    4 reviews

    vip
    1.0

    4 reviews

    Dined on May 18, 2022

    overall1food1service2ambience2

    The restaurant was very under staffed. Tables were left dirty for 30 or more minutes the restroom had not been maintained at all and was very dirty. Our waitress said there were only 2 people in the kitchen. I know there is a covid recovery with staffing but this was extreme. After ordering we waited 90 minutes for dinner. Finally we just left.

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23. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 17, 2022

    overall2food3service2ambience1

    Ordered gumbo. Food was served cold and had to ask for a spoon. We had to send gumbo back to be warmed. Almost no rice in the gumbo. Looked understaffed.

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24. LK

    LeandroK

    Chicago

    1 review

    3.0

    1 review

    Dined on May 17, 2022

    overall3food3service4ambience3

    nothing special about this restaurant. regular and good food. satisfactory environment.

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25. S

    Skipthesampler

    Washington DC

    9 reviews

    vip
    2.0

    9 reviews

    Dined on May 17, 2022

    overall2food2service1ambience3

    Had an 8 pm reservation. Took a long time to get water and had to ask. Screwed up my cocktail order. Ordered the NO sampler, which was basically just rice and sauce with a couple pieces of protein in each. Liked the rice and beans the best. Waiter immediately brought the check without asking about dessert or coffee. We told him we wanted 2 desserts, and he came back and said the kitchen was closed - about 9:15. My husband's fish was reasonably good. Don't order the sampler, and get your dessert order in early. Waiter was definitely not invested.

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26. T

    Tomr

    Charleston

    4 reviews

    1.0

    4 reviews

    Dined on May 16, 2022

    overall1food2service2ambience3

    No happy hour as advertised Sour beer was bad Service problems but waitress good

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27. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on May 16, 2022

    overall2food3service1ambience4

    Not enough wait staff. We had to ask a few times who our server was after we got there and waited 30 minutes before we even got water.

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28. OT

    OpenTable Diner

    Mississippi

    1 review

    3.0

    1 review

    Dined on May 16, 2022

    overall3food4service2ambience4

    Service was very slow. Some people left because they didn’t get served after an hour of waiting at table. Very chaotic among all staff members. I probably will not go back unless things improve substantially.

    Report
29. EG

    EricG11

    New York Area

    12 reviews

    1.0

    12 reviews

    Dined on May 15, 2022

    overall1food3service1ambience2

    Reservation was at 6:15. We were seated at 6:30. At 7:15 we didnt even have water. Waiters were walking by constantly. We finally asked a waitress to help us. 20 minutes later we had water. We ordered everything right then fearing we would not see her for a while. She brought wine and an appetizer. It was ok. I needed more water, never came. I asked for a second glass of wine - it never came. We decided to have dessert elsewhere. For $110 bill, we left only $10 tip. This waitress should choose another profession. Never again. It looked like other servers were fine. There should be some oversight on the staff.

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30. OT

    OpenTable Diner

    Washington DC

    9 reviews

    vip
    1.0

    9 reviews

    Dined on May 15, 2022

    overall1food1service1ambience5

    We had dinner reservations at 6:00PM and arrived at 5:45 and seated immediately. The so called server stopped by after 15 minutes to advise us it’s busy so we understood and kept very patient. We received our drinks 20 minutes later and ordered our meal. We sat for over 1 hour waiting while being neglected by the so called server. I realized the table next to me were eating their food and we hadn’t received our meal. They came in 30 minutes after us. I requested a manager but they were unoccupied. I decided at the point to tell me 3 guest we were leaving. The server came to me with an attitude and actually argued with me. He said I don’t care if you leave We did and will never go back. Also 2 other tables left because of poor service.

    Report
31. SC

    SamC

    1 review

    1.0

    1 review

    Dined on May 15, 2022

    overall1food4service1ambience4

    We came to here two nights in a row. The first night, the food was so good, catfish with Jumbalaya. Service was pretty bad, actually really bad but the food was so good we decided to go back again. Hard to believe the service could be worse. It was so bad it was almost comical. Almost...Believe the reviews. The waitsatff and management don't give a hoot.

    Report
32. SO

    SteveO

    1 review

    1.0

    1 review

    Dined on May 15, 2022

    overall1food4service1ambience2

    The food is great but totally NOT WORTH the service experience. Seriously- don’t do it.

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33. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    overall2food5service1ambience3

    Waiter took 25 minutes before coming over and getting our order. Took another 20 and a reminder to get a drink. Food was delicious.

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34. d

    doccheesehead

    Milwaukee

    36 reviews

    vip
    4.0

    36 reviews

    Dined on May 14, 2022

    overall4food5service3ambience4

    Food was really good (gator hash, shrimp and grits); unfortunately, woefully understaffed. Alvin our server was covering multiple tables , inside and out. I realize this is no one’s fault, just be prepared to wait a bit. However, Alvin was great, as was the food. Worthwhile place to visit in the French Quarter

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35. F

    Foodieintraining

    Baltimore

    9 reviews

    3.0

    9 reviews

    Dined on May 14, 2022

    overall3food3service4ambience4

    I loved the environment but it was insanely loud that we could not even talk to each other. The slow cooked pork shoulder was definitely not slow cooked as it was super tough and the Cajun calamari was slightly under cooked. The shrimp creole however was great. The menu has two bread puddings and having one without raisins would be great.

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36. AS

    AmandaS

    Chicago

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 12, 2022

    overall2food2service2ambience4

    Didn’t have any first choices I ordered - no Diet Coke, no oysters ( in NOLA?). Server wasn’t attentive at all and had to be reminded of asks. Weird to have the musician pan handle while I’m eating.

    Report
37. BD

    BrianD

    1 review

    2.0

    1 review

    Dined on May 12, 2022

    overall2food2service1ambience3

    Nice concept and menu and friendly host staff. Then we got seated and it all went south. They couldn’t make a basic cocktail like a Rusty Nail because they were out of Drambuie (it was listed on the menu). My Sazarac came with no ice and no offer to get any if I’d like some. I ordered char grilled oysters. They were completely out of oysters Plan B ordered “Firecracker Shrimp” the waiter gave it to the person sitting across from me and called it “Voodoo Shrimp” when I tried to clarify that it was the correct “ Firecracker Shrimp” his response was “Yeah, whatever.” I ordered blackened redfish with a dill burre blanc sauce. It showed up with a butter emulsion instead. When I asked where the sauce was, he told me it was burre-blanc. I know the difference. He said he’d check. He came back to the table about 15 minutes after I finished the entree to tell me “well that’s how they’re making it now.” In all fairness, the blackened redfish unsauced was excellent. We waited almost a full half-hour to get our check. I then realized our waiter was waiting on almost half of a large dining room! They seemed grossly understaffed. Sorry New Orleans Creole Cookery , you blew it.

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38. BC

    BethanyC

    Hawaii

    2 reviews

    4.0

    2 reviews

    Dined on May 12, 2022

    overall4food4service2ambience3

    Food was great. Staff was not the friendliest and everyone seemed annoyed to be there. Which i get being frustrated with tourists but you work at a tourist location, so that isn't our fault. Restaurant was clean and quaint.

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39. FP

    FranP

    New England

    6 reviews

    1.0

    6 reviews

    Dined on May 11, 2022

    overall1food3service3ambience1

    Do not order appetizer and main course at same time, unless you want to get them at same time. Wait staff loud, yelling across room to each other over music.

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40. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 11, 2022

    overall1food1service1ambience5

    Horrible service. Manager was no better. Brought out food without everything required and no sauce. Tried to justify giving it to me without it because the kitchen was closed and they ran out. Steak was over cooked. So disappointing

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