Maya – Avon Vail Valley
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We ate dinner here twice during our stay at the Westin. The food was excellent and presentation was very nice. Wait staff is great - both times they were able to describe the menu items which helped with making decisions. We would eat here even if we weren't staying at the Westin!
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Waiter and food was excellent
Thank you so much for your kind words, we are so glad to see you had a great experience in Maya! We look forward to your next visit!
Overall disappointed. Food was ok, nothing special. Churros came hot but essentially raw. Wouldn’t recommend.
I want to give Maya higher reviews, I really do, but the service was so horrible, my viewpoint is now horribly tainted.
Food: Food is very good (4 stars). We had the Carne Asada and was delish, but very small portion. Their food is the fancy style of food, with mexican flavors, so dont expect lots of food.
Service: Absolutely horrendous (1 star). First the server says when we were seated, would you like chips, salsa, and Guacamole, we say yes not knowing or being informed we are being charged 16$ for the Guacamole. Then our server never once checked in on us, we both had empty margarita glasses for over 10 mins, and were out of chips. Then we ordered drink refills, we waited 15 mins and had to cancel the drinks because we were all ready done with our food, ready to go. Then we got attitude for canceling the drinks, it's your (the server fault) for bot being prompt with our drinks. Also the guys who bring the food out look so nervous and inexperienced. Horrible experience and ruined our night.
Decor: The decor is great, it's in the Westin, which is also the nicest resport in Avon.
Find a better mexican place.
I am sorry you did not enjoy the service at Maya. We attempt to be transparent and timely with our service. Your comments can help us improve and we thank you for responding. I apologize as we did not meet either of our expectations during your dining experience. I would love to have you back in so we can show you the level of service we are capable of. Please reach out to me directly if you are interested. Kevin D
Great Place !
Angelica- Thank you for your review! We are glad to see you enjoyed Maya! Please come back soon!
Food is always consistent and good. Happy hour is awesome and a great value. But the service is terrible. I’ve been there 4 times this season and it’s always consistently slow, you need to flag down a server and something has been forgotten every single time. Staff almost seems like they are being inconvenienced.
Never disappoints , always out first dinner when we arrive at Beaver Creek. Delicious food and great service!
Excellent addition to the Avon dining scene. Very good Mexican food in a nice setting with great views.
Vanessa- thank you kindly for your review! We can't wait for your next visit to Maya!
Great fun and great food - make sure you like spicy. Even the blood orange margarita is spicy!
Thank you for your review!
We had a great time at Maya during our President's week visit! Food was outstanding and the service was on par with a Westin Resort.
AlliK- thank you for your review! We are thrilled you had a great time at Maya! We can't wait for your next visit!
Food was good. Unfortunately, there was a mess up in the kitchen and food did not come until over 1 hour after we ordered. Many tables ordered after us and received their food much quicker. Not great with small children waiting that long for tacos.
Bobby- We are so sorry you had to wait for your food, especially with children waiting as well. I apologize for the delay and would like to invite you all back in to make it up to you. If you are interested please reach out to me directly. Kevin D.
The service was rushed. The food was average at best. Not going back.
Overall good food but Guac was a disappoint. Kitchen took an hour to get our food out but service was good.
The service was just ok....The food was just ok.....expected a bit more being in the service industry.
Both soups were excellent. The chicken/beef fajitas were not my favorite. Not many vegetables included in the skillet. Brisket tacos were very good. Decided against Don Julio 1942 at $39 (ridiculous). Malory was a very nice server.
Once again, great food and excellent service. We never miss a visit to Maya when in town.
Our server was amazing! Forget his name but he made the experience.
Devon- thank you so much for your great feedback! We will be sure to show this your server, Alexander, and commend him on his great service! We hope to see you again soon! -Maya Restaurant Team
Great margaritas and table side made fresh guacamole. Really delicious Mexican food. Lots of vegetarian options. Generous portions.
Lesroceats- thank you so much for your review! We are so happy to hear that you enjoyed our margaritas and guacamole. We can't wait to see you back for your next visit! -Maya Restaurant Team
Service was excellent and the food delicious! We went with our family of 10, as we do every year and the server was so attentive and quick. Dennis was great with our kids and checked on us a couple of times throughout the meal to make sure everything was perfect. Can't wait to go back!
Hello Emma! We are thrilled to see you enjoyed your experience with your family at Maya! We will certainly commend Dennis and your server for their excellent and attentive service. We can't wait to have you back again! Thank you for your review! Maya Restaurant Team
Service was amazing. I have been going to this restaurant for several years and this was by far the best service we have ever received. Menu is a bit pricey for Mexican food; tacos, margaritas.
Hello! Thank you so much for your kind words regarding our service! We love that you are a frequent guest and continue to come back for new experiences. Next time you should check out our happy hour, which is daily from 3:30-5:30. We offer many great deals on tacos, small plates, and margaritas! We look forward to your visit! -Maya Restaurant Team
Great people working there. Always good service.
We appreciate your review! We are thrilled to see that you have again enjoyed experience here at Maya. We look forward to your next visit! -Maya Restaurant Team
Wait for the food was a little long... Once we got our food we both really enjoyed our meal
Great Mexican food
The person preparing the fresh guacamole forgot salt and lime. We asked to have some salt and lime and she brought those little paper packets of salt you get at a cafeteria or fast food. Made no sense. Clearly not trained. We ordered a double of guac so it was $32.
Someone could have offered to comp at least one of them.
Really the least you can do for $32 of guac with no lime and no salt. The rest of our food was really good and overall the service was really good.
Poor service, over priced and the tables are way too close together.
A few mistakes with our order, wanted to try the tortilla soup, came out a butter squash soup ... but the waitress was attentive and nice!! Then they said the cook messed up the whole batch of churros batter :(. We really wanted churros!! But they compensated with a great sample of other desserts on the house !
awesome as ever! Love the food. Staff is attentive and on their game!
Thank you Ron for your kind and generous review! We are so happy to see that you enjoyed your experience and Maya and look forward to your next visit!
Service was excellent! it was a busy night at Maya and the host went out of his way to make sure our table was satisfactory.
Thank you for your review Julie! We are glad that you were able to experience great service by our staff, especially our host! Please visit again soon!
We were there for a birthday celebration. They did comp the selected desert which was a nice move. The group was from Houston Texas and we are hard to please on Mexican food. This place was not disappointing and was the best food we have had in Avon since we have been here. 6 nights so far. Try the Molé and Carnitas.
Thank you for the gracious review! We look forward to your next visit at Maya!
Service was slow, guacamole and meals were cold to warm. The style and quality of the meals are good but execution was off. We have had better meals in the past here. It could have been an off night due to the holiday but I would not rate it above a 3 star experience.
Absolute train wreck! We paid for a 6 course New Year’s Eve dinner and was a complete waste of money. The first 3 courses took on average 30 minutes each to receive. The first was carpaccio which did not need to get cooked. The salad course did not need to be cooked. For the third course, which took about 90 minutes to receive, my lobster was cold and the rice was undercooked. We missed a lot of the New Year’s celebrations in the hotel and I was able to write this review between courses. I am a Westin fan but this reflects very poorly on them too. The final course just arrived but we don’t have utensils to eat it.
I will stop by saying that my son did not receive all of his food.
Friendly, excellent service, very good selection of American/Mexican food
Food at Maya was unique and delicious as always. They also have a large selection of interesting and great cocktails. The maitre'd was great, engaging and a nice welcome. Our server was also good but didn't offer us chips and salsa (which are free). We saw others getting them but had to ask to get them ourselves and by the time they came our food was arriving. Maybe this was for the best so we didn't fill up with chips before the entrees but we shouldn't have to ask for free chips.
Convenient if staying in the hotel but the service was poor, prices were high, and I was sick the whole night after eating there.
Thank you for celebrating with us!
We felt special from the moment we arrived with the warm greeting from the hostess and manager plus our server, Dorota, was one of the best we've had when visiting Vail and Beaver Creek. She was attentive and prompt and suggested the best meal - margaritas, the ahi tuna guacamole (prepared tableside), enchiladas and ended with fried ice cream. We felt she genuinely cared about our experience at Maya and really took pride in her work. It was the perfect meal especially since we were craving good Mexican food, and we will definitely be back. Highly recommend anyone visiting the Vail Valley should stop by Maya.
The ambience and service was great, but the food lacks flavor for a Mexican cuisine. We sent a margarita back because it was horrible and the bartender came and talk to us about why we didn’t like it. He told us he didn’t like any margaritas so he isn’t sure what tastes good. We were taken back that a Mexican restaurant has a bartender who doesn’t like Margaritas craft margaritas for the menu.
If you are looking at Mexican cuisine I would look elsewhere.
Everything was wonderful! Had family from out of town in and wanted a great meal. Server recommended the Agavero margarita and the steak & shrimp fajitas. Food was fantastic and service was equally great!
Thank you for your wonderful review! We look forward to your next visit!
Best Carne Asada I have ever had! And dont forget to order a margarita. Great food, atmosphere and kid friendly. Highly recommend it.
Thank you for your amazing review and recommendation! We look forward to your visit!
Maya – Avon Vail Valley is rated 4.2 stars by 560 OpenTable diners.
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