Lorea

Reseñas de Lorea de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   Chrissi

   Denver3 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   So good. The love music was perfect. It was quiet and relaxing the food was fantastic. Really a great experience.
   

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2. M

   Marleau

   Condado de Orange15 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The team did outstanding job to make our event successful. Thank you.
   

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3. T

   Tita

   Condado de Orange3 reseñas

   4.0

   Comieron hace 7 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   I had reservations for Mother's Day and checked in 10 minutes earlier. I was told that we would be seated shortly. After waiting 20 minutes, I re-checked to make sure that we haven't been forgotten. I was told again that they are preparing the table, Noticing the dining room was not crowded had plenty tables open. Finally got seated at 2:25pm. The menu on website was different than what was on our dining day. Jesus, the server was very attentive and service was very accommodating to our needs since we have 2 young children.
   

   LoreaRespuesta enviada hace 5 días

   Thank you for joining us on Mother’s Day and for taking the time to share your feedback. While I’m thrilled to hear that Jesus took great care of you and your family, I regret that your arrival experience did not reflect the standard we aim to uphold. We sincerely apologize for the wait at check-in and the confusion around available tables. Special event days like Mother’s Day often come with added complexities, but that should never impact the clarity or pace of your seating. Additionally, I understand how frustrating it can be to find discrepancies between the menu online and what was offered onsite — and I appreciate you bringing that to our attention. Warm regards, Eli Garcia, Director of Restaurants
   

   A 1 persona le resultó útil

4. M

   Michael

   Condado de Orange6 reseñas

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Let's get to the point: I booked it for Mothers Day 2025. The customer service was horrible. Made me feel VERY unwelcomed. Let's call a spade a spade: the girl working the seating station was incredibly unfriendly. This alone ruined Mothers Day for me. She's rather tall, with very long hair. She's easy to identify. Her attitude was that were lucky to be able to have Mother's Day there. I'm not going to get into the food. Before I could offer my opinion, my wife was quick to say the food wasn't that good. That confirmed what I thought. But it's not food. It's the horrible attitude of the girl working the seating station that sealed it for me: I will never return to Pasea. Not the restaurant, not the hotel, not the bar. And I will never recommend this place...due to one snooty girl with an attitude working the seating station. Such a horrible employee who works in the service industry. Disgusting. You ruined Mother's Day 2025. Thank you.
   

   LoreaRespuesta enviada hace 5 días

   Thanks for the review, Michael. We're truly sorry to hear about your experience at Lorea. We take your feedback seriously and regret that your visit on Mother's Day was not up to our usual standards. We're sorry to hear that our seating staff's behavior on your visit made you feel unwelcome. Your feedback is invaluable and we'll certainly address this with our team. We're also sorry to hear that our food didn't meet your expectations. We take all feedback seriously and will use this to improve our food and service. We hope you'll reconsider returning in the future. Best, Eli Garcia, Director of Restaurants
   

   A 1 persona le resultó útil

5. C

   Chris

   Los Ángeles7 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our brunch was fantastic however the valet took 40 minutes to get our car.
   

   LoreaRespuesta enviada hace 5 días

   Thanks for the review, Chris! We're thrilled to hear that you enjoyed your brunch at Lorea. We apologize for the delay with the valet, but it's great to know that our team is working to improve our service. We appreciate your patience and look forward to serving you again soon. Best, Eli Garcia, Director of Restaurants
   

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6. I

   Iris VIP

   Los Ángeles5 reseñas

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 2
   3. Servicio 2
   4. Ambiente 5

   The place had a nice view with the oceanfront. However, customer service wasn’t there. 1st the host did seem very annoyed, no welcoming or a smile. 2nd the waitress was not friendly at all. She did not asked if I needed anything after the food arrived late or if we needed anything else. Food, Prime Steak was overcooked. Overall, not coming back to this restaurant after driving for about 2hours.
   

   LoreaRespuesta enviada hace 5 días

   Hi Iris, We appreciate you taking the time to share your experience at Lorea. We're glad to hear that you enjoyed the oceanfront view. However, we're truly sorry to hear that our service did not meet your expectations. We strive to provide friendly, welcoming service to all our guests and it seems we fell short during your visit. We also regret to hear that your meal was not up to par with our usual high standards. We take your comments seriously and will use them to improve our service. We hope you'll reconsider and give us another chance to provide the great experience you deserve. Best Regards, Eli Garcia, Director of Restaurants
   

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7. T

   T

   Condado de Orange1 reseña

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   Food is expensive and didn'teven taste that good! A Korean chicken for 2 is $55 & a small (very small) fries for $9. The "Korean" chicken is not even Korean, just regular grilled chicken with "Korean" sauce on the side! A $4.99 Rotisserie Costco chicken is much, much better and tastier! LOL.
   

   LoreaRespuesta enviada hace 5 días

   Hello T, Thank you for your feedback. We're sorry to hear that our food didn't meet your expectations. We strive to provide delicious and authentic dishes, and we regret that we fell short this time. We also understand your concerns about the pricing. We will certainly take your comments into consideration as we continuously strive to improve our food and service. We hope you'll give us another chance to impress you in the future. Best regards, Eli Garcia, Director of Restaurants
   

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8. T

   Trizzia

   San Diego2 reseñas

   5.0

   Comieron en 4 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Jonathan was the best!! Had my bridesmaids proposal dinner there and the food was so good - we did family style and tried different dishes. Amazing, would come again!!!!
   

   LoreaRespuesta enviada hace 5 días

   Thanks for visiting us, Trizzia! We're thrilled to hear that you had a memorable dining experience at Lorea. It's great to know that our family-style dishes hit the mark for your bridesmaids' proposal dinner. We're also glad you enjoyed our food and service. We appreciate your kind words and look forward to welcoming you and your family back for more memorable meals. Cheers! Eli Garcia, Director of Restaurants
   

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9. J

   Jamie

   Detroit5 reseñas

   5.0

   Comieron en 1 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was magnificent the service impeccable, the entertainment of Mindy, singing, and playing her guitar was absolutely California cool and of course, the view of the sunset over the Pacific was amazing. My place every time I’m back in SoCal
   

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   LoreaSe respondió el 3 de mayo de 2025

   Thanks for the feedback, Jamie! We're thrilled to hear that you enjoyed the food, service, and the view at Lorea. It's always a pleasure to know that our guests had a memorable experience with us. We're glad you appreciated the California coolness of our entertainment. Your kind words mean a lot to us. We can't wait to welcome you back the next time you're in SoCal. See you soon! Eli Garcia Director of Restaurants
   

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10. D

    Diana

    Condado de Orange2 reseñas

    5.0

    Comieron en 27 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Beautiful place to have lunch or dinner . The Food was amazing . I want to try brunch next time !
    

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    LoreaSe respondió el 28 de abril de 2025

    Thanks for the review, Diana! We're thrilled to hear that you enjoyed your meal at Lorea. We strive to provide our guests with amazing food and we're glad you found it delicious. Your feedback about our brunch has been noted and we look forward to serving you a delicious breakfast soon. Thanks again for your kind words! Eli Garcia, Director of Restaurants
    

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