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Level 5 - Rooftop Restaurant & Lounge, Albuquerque, NM

Level 5 - Rooftop Restaurant & Lounge

4.2
4.2
257 Reviews
$31 to $50
American
Top Tags:
Level 5: On the top floor of Hotel Chaco experience a refined, chic, contemporary atmosphere at Level 5. Enjoy Albuquerque nightlife with magnificent panoramic views of the Sandia Mountains, downtown skyline and historic Old Town accompanied by creative culinary options.

Equinox Cafe and Lounge: Located on the main level of Hotel Chaco, adjacent to our serene courtyard and lobby.

Make a reservation

2 people
7:00 PM
Booked 19 times today

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, International
  • Hours of operation
    Brunch Sat, Sun 8:00 am–1:00 pm Dinner Daily 4:00 pm–10:00 pm
  • Phone number
    (505) 318-3998
  • Website
    https://www.hotelchaco.com/eat_drink/level-5/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Marc Quinones
  • Location
    2000 Bellamah Ave NW, Albuquerque, NM 87104
  • Neighborhood
    Albuquerque
  • Parking details
    Hotel Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Weekend Brunch, Wine

What 257 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.1Service
  • 4.6Ambience
  • 3.7Value

Noise • Moderate

Loved For

  • New Mexico

    Romantic

  • New Mexico

    Great for scenic views

  • Albuquerque

    Innovative

  • Albuquerque

    Hot spot

  • Albuquerque

    Great for outdoor dining

  • Albuquerque

    Romantic

257 Reviews

  1. RCZD

    New Mexico

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    It's great food and amazing view of the downtown area in the patio section.

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  2. OpenTable Diner

    New Mexico

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Food was great! Love the view and the ambiance. Service was excellent!

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  3. sharir

    New Mexico

    3 reviews

    3.0

    3 reviews

    Dined 5 days ago

    overall3food3service3ambience4
    Food not warm enough, salad excellent,green beans raw, turkey ok, desserts good. No cranberries or bread. Tip being included was presumptuous. Total with non alcoholic drinks was 175.00. very poor value for cost—won’t do again.

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  4. Masa

    New Mexico

    78 reviews

    vip
    5.0

    78 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Menu restricted to holiday options. Preference is regular menu with emphasis on tapas. that Chef Marc is known for. However, the featured sections focused on prime rib and turkey were excellent. Service staff was very friendly / attentive. Seating inside with panoramic views was very nice and comfortable.

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  5. PattyP

    New Mexico

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Fantastic place to have our Thanksgiving dinner together. The fried squash balls in the salad and green chili gravy were tasty. New Mexico skies don't disappoint either.

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  6. KRomero

    Denver

    5 reviews

    4.0

    5 reviews

    Dined 6 days ago

    overall4food4service2ambience5
    We reserved a table for 4 on Thanksgiving for a Pre Fixe holiday meal. The meal itself was simple and traditional, but flavorful. The main course, however, was served on the colder side; almost as if the meal had been prepared a previous day and warmed the day of. Soup was OUTSTANDING and the best part of the meal. We were surprised that only a handful of tables were dining for Thanksgiving. It was not at all busy. Our review is greatly affected by the poor service and the waitresses deceit in an attempt to get a double tip. We are normally >25% tippers, especially on a holiday. However, the failure to give us an itemized receipt and the inability to add back to what we estimated for our final tab made us request one. This allowed us to notice we had already been charged gratuity. The managers response was not a genuine apology; seemed as if the entire team partakes in tip sharing. Although tips are well deserved, especially on a holiday, the act of greed sent us away unhappy and in disbelief. Our waitress never came back after dropping off the tab but kept on eye on us as we talked to the manager and departed. Automatically adding gratuity on a holiday is fine but transparency demonstrates business integrity. Best ambiance in Albuquerque, but get an itemized receipt and don't go on a holiday.

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  7. DanielM

    New Mexico

    2 reviews

    4.0

    2 reviews

    Dined on November 15, 2023

    overall4food5service4ambience5
    great food and service can overall step up the service a bit and assure cleanliness of silverware.

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  8. BruceP

    New Mexico

    14 reviews

    vip
    5.0

    14 reviews

    Dined on November 12, 2023

    overall5food5service5ambience5
    Our recent brunch visit on Sunday 11/12 at Level 5 was once again excellent. My Aunt and I both fully enjoyed their delectable Carne Adovada Omelets. It was a great day thanks to the hospitality and great brunch at Level 5. Thank you Michelle for the great service.

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  9. JanelWatt

    Dallas

    10 reviews

    5.0

    10 reviews

    Dined on November 11, 2023

    overall5food5service5ambience5
    Sad the patio was closed and that we weren’t shown the dessert menu. That was it.

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  10. Jess

    1 review

    2.0

    1 review

    Dined on November 10, 2023

    overall2food2service2ambience2
    I was really excited to try this place! The menu is so creative. We ordered five dishes (the quail, the elk, the tostada, the wings, and the buffalo) and all the meat was very dry and tough. The “small plates” are actually full sized entrees, you don’t need to order several. For the price, we were pretty disappointed.

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  11. SamuelH

    1 review

    5.0

    1 review

    Dined on November 8, 2023

    overall5food5service5ambience5
    outstanding food had the oysters, the filet mignon and the lamb. will definitely eat here again

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  12. LillianH

    Minneapolis

    4 reviews

    5.0

    4 reviews

    Dined on November 8, 2023

    overall5food5service5ambience5
    We celebrated our anniversary there. The drinks were amazing (loved the margaritas). The food was beautiful original and delicious. We appreciated the celebratory desert too (chocolate cake with ice cream). The restaurant is ambiance was nice and the views breath taking. Service was friendly and our server made great recommendations. I did think it was priced high compared to similar restaurants. For that reason I will reserve future visits for special occasions. , We had a great experience and recommend Level 5.

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  13. MisterB

    Austin

    18 reviews

    vip
    4.0

    18 reviews

    Dined on November 6, 2023

    overall4food4service5ambience5
    One of our favorite restaurants in Albuquerque, atop the Hotel Chaco, magnificent views, eclectic menu. Last night the cocktails were particularly fine, including a Margarita with the Mezcal "boost": we're from Texas and this was one of the best Margs we've had, couldn't help but have two of them. The lobster bao small plate surprised, the consensus best, in a restaurant that largely features meats.

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  14. PeterM

    New Mexico

    3 reviews

    4.0

    3 reviews

    Dined on November 6, 2023

    overall4food4service3ambience5
    A little bit pricey--but not really far out of line vs. other similar alternatives, and I suppose the view was worth a premium. The food was very good. I would definitely go back, but not frequently--not that wealthy! Nothing to complain about.

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  15. BruceP

    New Mexico

    14 reviews

    vip
    5.0

    14 reviews

    Dined on November 4, 2023

    overall5food5service5ambience5
    We so enjoy Level 5 for a relaxing weekend brunch with best views in Albuquerque. Our last visit was Saturday, 11/04 and everything was great. The Lemon Ricotta Pancakes were a great brunch lead in to the Tenderloin Sandwich, key tender, with the fantastic Patatas Bravas, Spanish Potatoes cooked to perfection. Ask for a side of Red Chile to dip your Patatas Bravas. We enjoyed brunch once again at Level 5 thanks to the great attention of the Chef and his team. Thank you Level 5 Team for another great visit.

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  16. BruceP

    New Mexico

    14 reviews

    vip
    5.0

    14 reviews

    Dined on October 29, 2023

    overall5food5service5ambience5
    We are pleased on every visit for Brunch at Level 5. The food is excellent and well presented with true hospitality. Chef Marc checks in with us upon serving of our food and wants to be sure the food meets our expectations. This is a place of passion for great food and a team that seeks to exceed customer expectations. Not to mention best view in Albuquerque from above and sweeping views of the city and Sandia Mountains. Thank you. Bruce

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  17. cmbk

    Raleigh

    23 reviews

    vip
    3.0

    23 reviews

    Dined on October 29, 2023

    overall3food4service1ambience2
    We were looking forward to our meal at Level 5. However we were very disappointed by the level of service. When we arrived there was no one at the host stand and it was unclear where to check in. The hostess eventually offered us both indoor and outdoor options but the only tables outdoors were low couches other than tables without a view. We decided to sit inside and waited over 10 min without a waitperson greeting us. We had to inquire of the host about whether we had a server. Eventually we had a waitress who was reasonable through the evening though the service was often slow. The cocktails, wine and food were very good- piñon fried rice, grilled Caesar, buffalo short rib and scallops. The chef came out to inquire about the food and we did enjoy it. For the prices the vibe in the restaurant was way too casual and the service was diffident at best.

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  18. Boom

    Hawaii

    4 reviews

    5.0

    4 reviews

    Dined on October 28, 2023

    overall5food5service5ambience5
    Top notch for a special occasion. Sunset views are off the chain and the food was wild and amazing. Enjoy!

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  19. JeffreyF

    San Diego

    5 reviews

    3.0

    5 reviews

    Dined on October 28, 2023

    overall3food2service4ambience5
    Beautiful rooftop restaurant. We dined outside under a heater. The ambience is very cool and chic. The service was very good but the food disappointed. The short ribs were tough and the pork chop was overcooked and dry. May be a better place to come for cocktails and appetizers than for dinner.

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  20. EduardoM

    1 review

    3.0

    1 review

    Dined on October 28, 2023

    overall3food1service4ambience4
    I ordered the short ribs. I received 6 little marble sized pieces of very chewy meat. We waited quite some time for it. I dont even believe it was short rib. Not exactly what I expected. The waitress was not very knowledgeable about the scotch selection. The cost of it all was already to be expected by us, that was in no way the problem. I don't exactly feel like recommending this place. We went there specifically for Chef Marc mind you.

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  21. MarkJ

    Minneapolis

    31 reviews

    vip
    4.0

    31 reviews

    Dined on October 26, 2023

    overall4food5service2ambience5
    Maybe still a staffing issue, but service was a 2 out or 10. I had to stop a server walking by after 20 minutes just to get my first drink. This tone continued through out the night. You could tell the staff needs more training, and support. Didn't operate in customer service mentality.

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  22. SteveK

    New York Area

    9 reviews

    vip
    3.0

    9 reviews

    Dined on October 23, 2023

    overall3food2service3ambience5
    Level five has the best sunset view in Albuquerque.  It’s a wonderful place to go for a drink in the evening. It’s a pity the food does not live up to the experience.  I had the short ribs which very dry, and obviously pre-cooked. Don’t believe the photos you see online. The roasted chicken was so-so, but $42 for half a chicken? My advice: go for a drink but have dinner elsewhere.

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  23. BruceP

    New Mexico

    14 reviews

    vip
    5.0

    14 reviews

    Dined on October 21, 2023

    overall5food5service5ambience5
    The Food, Service & Atmosphere was excellent. We will surely be back to Level 5 again.

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  24. AlyssaF

    1 review

    2.0

    1 review

    Dined on October 20, 2023

    overall2food2service1ambience1
    Service was slow and inattentive. For $60 an entree I shouldn’t have other guests lined up right next to my table waiting to order drinks.

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  25. TangoGal

    New Mexico

    11 reviews

    vip
    3.0

    11 reviews

    Dined on October 16, 2023

    overall3food3service3ambience4
    Nice view of the mountains, but horribly overpriced food and drinks.

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  26. danimacpa

    Philadelphia

    18 reviews

    5.0

    18 reviews

    Dined on October 15, 2023

    overall5food5service5ambience5
    Wonderful meal. Shared 4 small plates. Loved the lobster bao buns and grilled Caesar salad. Great cocktails too. The Sun Dagger was delicious - a must have. Lovely views even from indoor seating.

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  27. Suzy

    New Mexico

    19 reviews

    vip
    5.0

    19 reviews

    Dined on October 14, 2023

    overall5food5service5ambience5
    We went there after the annular eclipse to get a bite to eat. I had the green chili cheese burger and my husband had the bison ribs. Both were excellent and our waitress was wonderful!!

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  28. VictorH

    Atlanta Metro

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 14, 2023

    overall5food5service5ambience5
    The service was amazing and you can't beat the views. Bone in Rib Eye rivals any of the best steak restaurants that I have been

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  29. KristinaB

    Las Vegas

    9 reviews

    vip
    3.0

    9 reviews

    Dined on October 14, 2023

    overall3food3service4ambience5
    The rooftop ambiance was incredible. Some of our food was good, but other plates not worth the money. Still happy we went.

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  30. OpenTable Diner

    Greater Boston

    1 review

    4.0

    1 review

    Dined on October 12, 2023

    overall4food5service3ambience5
    The service isn’t great but the, food 100% makes up for it! I would just be weary that you’ll wait a long time for everything and I feel like for as much as you pay there should be better service.

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  31. bw303

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on October 12, 2023

    overall5food5service5ambience5
    Food was excellent…interesting menu, attractively plated. We had heard negatives about the service, but on this evening it was just fine. Only two concerns…a couple of our entrees came to the table just very slightly short of hot enough…and pricing. My scallop dish was gorgeous, well prepared, unique and tasty, but $57 for two scallops and an ounce of chorizo was a little over valued. Ok, they’ve built in a premium for a nice venue and a magnificent panoramic view of the valley and mountains surrounding Albuquerque…and I get that. But I would have felt better about the evening for menu prices maybe 15-20% less.

    1 person found this helpful

  32. OpenTable Diner

    Orange County

    2 reviews

    1.0

    2 reviews

    Dined on October 12, 2023

    overall1food1service1ambience5
    First the prices did not match the menu prices. We asked if they offer bread and they said yea they would bring some. They didn’t mention the $8 charge for 4 slices of bread, which 2 were totally burnt and black but were put face down. They gave my medium rare steak to my friend and her medium steak to me. These are just a few of the issues. Slow service etc. very disappointing.

    1 person found this helpful

  33. Christine

    Central Coast

    1 review

    3.0

    1 review

    Dined on October 12, 2023

    overall3food5service4ambience4
    Beautiful setting - needs updating on the details (worn seats and menus torn) & prices for entrees are steep!

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  34. AnneH

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on October 12, 2023

    overall2food2service2ambience5
    The restaurant has a lovely view of the city which was one of the reasons for coming to the restaurant. Sadly, everything else was sub par. I had to ask the hostess if we had a server and she apologized as did the server when she arrived (she also took the drinks off the bill.). There was a long wait to get the food. Two of us ordered scallops (which were quite tasty) but two were served on the plate. For $52 I think it warrants more than two scallops. The other dishes served seemed a more appropriate size for the cost. What a shame!

    1 person found this helpful

  35. BonnieD

    Anchorage

    24 reviews

    vip
    2.0

    24 reviews

    Dined on October 12, 2023

    overall2food2service1ambience5
    We had a reservation for the outside dining area. The view is phenomenal, I recommend booking around sunset. This is the only good thing about this restaurant. The service is abysmal, waited 15-20 minutes between every interaction with our wait staff. After reading the resume of the head chef we thought that our meal was going to be amazing. We had the grilled Caesar salad, the quail and the tomahawk pork chop. Everything was mediocre. No seasoning on the quail. I hope this was an off night for the restaurant, but overheard someone send back their pork chop because it was dry, ours was fine. They also moved a group in the bar because there was too many of them in a small area, they weren’t hurting anything and were ordering drinks so it wasn’t like they were taking up a table. So many great restaurants in Albuquerque and this is NOT one of them.

    1 person found this helpful

  36. HappyInCA

    Salt Lake City

    3 reviews

    2.0

    3 reviews

    Dined on October 11, 2023

    overall2food3service1ambience2
    We were seated graciously and quickly, right after the hostess dismissed the couple behind us by telling them that only reservation holders and hotel guests would be served that evening. The location and views are outstanding. However on this 75 degree evening we were seated under a gas heater operating at its highest capacity - and nobody could turn it down. Turns out that all of the heaters on this largely outdoor rooftop restaurant are controlled together, and they were all out of control. Other guests were complaining as well. We were told that “maintenance” would be coming to fix it - you can guess how that went. By the time we had finished our appetizer it became obvious that we’d have move. We were relocated to a booth behind a concrete wall - no out-of-control heater, but also no view, and plenty of extra noise from the kitchen and bar. For some reason a second appetizer showed up, and we explained that we’d already had ours. I made a mental note to actually read the check. Our entrees (scallops and bison) were both over-cooked, and not by just a little bit. Good thing I decided to actually read the check. For some reason, receipts were not available - the waiter said they’d had some sort of system problem, so the only thing we were offered was the slip that I’d have to sign and give back to them. Not a single item on the check we got was ours. I went looking for a manager and found no evidence of one in the place. Eventually our waiter showed up again, and I explained the problem. He came back with the right check, but again, just the one copy that the restaurant would keep. So, yeah, now I’ve gotta watch my credit card statements. I should have taken a pic of the check, I suppose, before adding a small tip, a bunch of notes, and my signature, and walking away. If you try this place, go on a very cold weekend, not a balmy Tuesday evening! Keep your expectations about the food and service low, and read your check carefully.

    1 person found this helpful

  37. CherylB

    Seattle

    3 reviews

    5.0

    3 reviews

    Dined on October 7, 2023

    overall5food5service5ambience5
    Rooftop during Balloon Fiesta. Beautiful. Food was very good. It was a little busy due to Fiesta but service still good.

    1 person found this helpful

  38. OpenTable Diner

    Orlando

    1 review

    vip
    3.0

    1 review

    Dined on October 6, 2023

    overall3food4service2ambience4
    The food here ranges between very good and exceptional - we were blown away by the lobster bao buns and the filet mignon. The scallops were unfortunately a little burned, and the paired lavender cornmeal with them was a little too sweet. We were mostly distracted by the poor service. We didn’t get addresses or served until 20 minutes after we were sat, and didn’t receive food until a full hour after our reservation. We also had no lighting on our table despite requesting it for the entirety of our stay, until we grabbed one off an adjoining table after the diners were done. It was a disappointing experience compared to what it could have been.

    1 person found this helpful

  39. TomP

    Austin

    5 reviews

    5.0

    5 reviews

    Dined on October 6, 2023

    overall5food5service5ambience5
    Loved every minute of our time there and every bite of food. I had the sea bass, which was thick and perfectly cooked. Flaky but moist and served atop some of the most delicious - and unusual- risotto I've ever eaten. The staff is great, the executive chef is highly social/involved and the views are awesome.

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  40. PancoastTravelBlogger

    San Antonio

    44 reviews

    vip
    5.0

    44 reviews

    Dined on October 3, 2023

    overall5food5service5ambience5
    This was a great find! We loved the outdoor dining and the food was spectacular. It was a little pricey, but the view made up for it!

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers

  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables

  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking

  • Screening

    • Sick staff prohibited in the workplace

FAQs

Level 5 - Rooftop Restaurant & Lounge is rated 4.2 stars by 257 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 19 times today
Google Map for Level 5 - Rooftop Restaurant & Lounge

2000 Bellamah Ave NW, Albuquerque, NM 87104

Additional information

  • Neighborhood
    Albuquerque
  • Hours of operation
    Brunch Sat, Sun 8:00 am–1:00 pm Dinner Daily 4:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, International
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    Hotel Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Marc Quinones
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Weekend Brunch, Wine
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