When we got there for our reservation they said they were closing. Nobody in the place seemed happy that we were there. As a matter of fact, as soon as we ordered our macaroons and started to leave, the cleaning lady or owner closed the door as we were walking out....very rude!

Delicious breakfast, tea, and dessert, and good ambiance. Casual, yet elegant and classy

This was my second time dining at an LA based laduree and again, I was disappointed. Service was so blasé. We had reservations, but it took a while to be seated. We ordered the afternoon tea for 3 people and while our server was nice, she was a little inattentive. The sandwiches in the tea service are pathetic. I’ve had high tea all over the world, including at laduree in other countries, and I’ve never had sandwiches this terrible. They were made days before and wrapped in wax paper, flavorless and not worth the calories. My tea was cold and while the sweets were on point, I expected a better experience overall. I’ll stick to the macarons from now on

I always get the best service at Laduree Beverly Hills. I’ll keep going back and I always refer the restaurant to friends who haven’t been there or are here visiting.

Great variety of light fare, entrees, and desserts!

Great service and great food. Love the ambience and will definitely be coming back!

Always a pleasure going to Ladurée! They go above and beyond to make sure your experience is the best.

They remembered from my reservation that it was a birthday and brought our dessert out with a candle. Nice touch. It is not a very large place, so on busier days I would recommend a reservation - especially if you wish a banquet indoors for more than 2 people. The staff was very friendly and accommodating.

I was worried after reviewing some prior OpenTable reviews, but we had a nice lunch, sitting outside, with excellent service. Food was tasty! We would certainly try the place again and maybe get some dessert next time.

amazing food!

The coffee guy was very nice . Manager nice. Salads came different then menu but were good. Deserts were amazing as always!

I loved it!!! I visited the first Laduree in Paris and also London and I’m so happy I have 2 in my home town. Highly recommended for girlfriends lunch dates. Staff super friendly and attentive.

Came here for Easter brunch! Everyone was pitch perfect, only downside was music was loud and did not feel appropriate for such an elegant daytime venue. Service was above and beyond excellent!

Super cute seats and lovely food!

Classic French casual fare with a few odd choices thrown in. Falafel? Which I love but unexpected on this menu. And the cutest high chairs I’ve ever seen.

Too bad you can’t order online for delivery...

We went here for the macaroons! For those, we were not disappointed. There weren’t very many other patrons, but the service was super slow. It took us almost 2 hours just to have a cheese plate and a handful of macaroons. Wine selection is very limited and I would really like to see them add a less expensive champagne to the menu (or a special like they have in NYC). We had planned to have the tea menu option, but it was never offered to us (it starts at 3, which is when we were seated)....but we later saw it in the dessert menu (which we also had to track down after the server disappeared). A fun experience, but if you want to get in and out, I would recommend getting macaroons to go.

This restaurant does not at all operate like the ones in Paris. Nor is the food comparable.

Delicious lunch with impeccable service and lovely ambience.

We visited Laduree Beverly Hills for my 3 year old Neice’s first Tea party and it was perfect in every way! They could not have been sweeter or more attentive to her. Everything from bringing her own teapot filled with ice water to mixing a dipping sauce of mayo and Dijon for her fries was done in a cheerful and efficient manner. We all enjoyed our lunches and tried the Sliders, Club Sandwich & Caesar Salad. The macaroons are a highlight & we shared a plateful. Faves were Vanilla and Raspberry . Laduree is our favorite tea salon in Paris and we love having them in So Ca!

We went there for high tea and they had run out of many of the high tea items. I wish they would have let us know prior to trying to scrape together a poor low quality version. This location pales in comparison to NY and Europe on both ambiance and food quality. At least we had a charming French waiter...

Hope the place gets cleaner.... As time goes on, the place is becoming quite dirty...

It was very noisy, they should have a closed room for parties. Too noisy.

I had passed this trendy/touristy restaurant many times and thought it was like a pastry shop. I didn't realize it was a fantastic restaurant with adorable ambiance and culinary creativity. The restaurant section is in the back. It was terrific for Dine LA week with a fabulous fish dish, delicious cafe latte, and imaginative macarons.

The restaurant promoted the Dine LA week special menus, but it did not have the Dine LA menu available even though I made a reservation and visited during lunch hours. Very disappointing since I wanted to try the special menu.

I was so excited to go to this restaurant because I just visited Paris in the fall, unfortunately the service was very slow and the food not as good as I had anticipated. The appetizer was undercooked and my meal didn’t taste very fresh.

Overall, I would hope that they improve on service and maybe change some of the menu options . to a more Perisian style.

Do not bother to make a reservation they will NOT honor it. We drove from OC to BH we ordered our deserts and beverages and take our seating . The manager comes and says you cannot sit here, the seating is for only customers whom make reservations. Mind you the restaurant is more than 50% empty. So he forced us to get up, So I Asked him who do we make a reservation ?
You can make reservations on open table, so whilst in front of him I made a reservation for now , which was confirmed and I showed him and asked to be seated . He then responds we are sold out for the evening , I said what ! He repeated the same I said your diner is empty yes but we are sold out and as he says that 2 more tables are now being vacated . I said again you said to make a reservation with open table which I did in front of you and now you are denying me seating. He then goes onto state we are sold out and OPEN TABLE always over sells our capacity and we cannot honor those reservations. I said Man can you see your diner it’s empty and no one is here, he reply those are all reserved . Then he tells me do you not understand English.
We will never go back .
I advised that is your problem not OPen tables , he argues further not it’s not our problem
It’s open tables problem.
If I had not already paid for the over priced desserts and beverages I would have walked away, we were directed eat our snack standing whilst NO ONE ever came as sat in the back half of the diner.
This manager did a great job of being rude and loosing a customer.

The pastries and tea are almost as good as their Paris locations. Their food, however, is less than memorable.

Laduree Beverly Hills needs to up their game if they want to stay in business.
It was empty when I arrived except for one other table. No one greeted me so I finally sat myself at a table. After 5 minutes I got up to get the menu as no one brought one to me. I noticed the waiter was standing outside on the curb with his cell phone for 10 minutes. When I finally ordered it took 20 minutes to arrive during an empty seating. I also had to get up from my table to ask for the check.
No matter how cute Laduree may look, or how good its macaroons, if they don't put their customers high on the scale of service, it will close. Sad but true.

We had to ask for ice tea refills twice. Empty glasses at the start of the meal should be observed be the staff.

I took my 6 year old granddaughter to Lasiter for brunch before going to see The Nutcracker. It was one of the best possible choices for a special treat. Walking in to the restaurant, you pass a counter with the most beautiful pastries and macaroons. The decor is very whimsical and the menu had a wide choice of fooods. The manager/Waiter was charming. Everything was delicious. My granddaughter ordered hot chocolate (her favorite). It is super rich and the best that I’ve ever tasted and so rich, my granddaughter couldn’t finish it! Although everyone had more than enough to eat, I’d told my granddaughter she could have dessert. She went to the counter and picked probably the most beautiful pastry she saw. She enjoyed a little bit and was so happy that she could take the rest home. We’ll (or at least I’ll) be back!

Went there for brunch on Saturday and the restaurant was empty. While i was waiting for my guest to join me, i asked for some water and coffee and was told they didn't have coffee because their coffee machine was broken! When i go out to brunch on the weekend, i want coffee as I'm sure many others do as well. when my friend arrived, we left and went someplace else. They were very apologetic, however, the first time i went there for brunch, they didn't have croissants or jam!!! For such a pretty place and food that is actually pretty good, they sure don't have their act together. this is one of my favorite places in Paris. Unfortunately, the Beverly Hills location doesn't hold a candle!

Great presentation, great service & great food! Loved everything about this place! So Beautiful inside as well.

Excellent Service and authentic French cuisine. The macaroons are incredibly delicious and you can’t go wrong with Pistachio flavor ice cream. We are long waiting Ladurée open its first Toronto location.

We only came for tea & dessert, but it was delicious! The service was delightful, everyone was friendly & really made us feel welcome even at the end of the day. The atmosphere is unique too & so fun to go with my daughter.

Lovely place for a ladies lunch!

LAduree never disappoints. The food is the highest quality. And their deserts are world renown
Service is terrific and the fun ambience means always having a great dining experience.

We went o celebrate our friend's birthday but need up having Horrible service. Our waiter went on break before our food came out and after that no one checked on our table. We didn't get our drinks, and dessert and had to hunt down the manager to get our bill. When we told him what was going on he just said 'I'll get you your bill' no sympathy or apology was given. Never going back, Ladurée should have stayed in Paris LA is giving it a bad reputation.

It wasn't open. Open table should not have made a reservation.

Bright and cheery atmosphere. Wonderful teas and pastries. Expected better service considering the restaurant was not very busy.

We are souxj to have a Laduree in LA now! The service was great, they were very accommodating to our small children, and the food/treats were worth the hype.