Kobe Japanese Steakhouse - Brandon

Commentaires sur le restaurant Kobe Japanese Steakhouse - Brandon de personnes qui y ont mangé. Selon des cotes récentes.

1. A

   Alain

   Tampa 1 commentaire

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 5
   3. Service 5
   4. Ambiance 1

   First let me say that food was great, chef Mike performance was outstanding and also Dimon, our server. Even though we end up leaving the place almost at 1am after Mother’s Day dinner. So this 1 Star review go straight to the restaurant Management that didn’t honor reservations times. We were 8 adults plus 1 infant and a toddler, we were booked for 8:30 pm and end we sat down at 10 pm. I understand that you accept walk ins in between but , specially in days like these, you cannot make people with reservations wait for Almost 2 h past their booking time.
   

   Kobe Japanese Steakhouse - BrandonA répondu il y a 1 jour

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

   1 personne a trouvé ce commentaire utile

2. OT

   Client d'OpenTable

   Tampa 1 commentaire

   2.0

   Y est allé il y a 3 jours

   1. Cote globale 2
   2. Nourriture 3
   3. Service 3
   4. Ambiance 4

   If have a reservation be prepared to wait until your table ready. We had a reservation at 7:30 it took an hour and half
   

   Kobe Japanese Steakhouse - BrandonA répondu il y a 1 jour

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

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3. K

   Kahria

   Tampa 1 commentaire

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 5

   Mother's Day at this resturant was a mess.. Our chef was amazing But management dropped the ball man Our chef said "they weren't closing" the day we went cause they had over 1,400 reservations in counting Our reservation was 6:30 We sat at like 8 And the chef came at 8:45 When we asked what the hold up was (besides 1400 reservations which I understand) they said "People aren't getting up from the table when they are done They then proceeded to say they won't ask anyone to get up either Ok on a normal day totally TODAY AINT THAT DAY It's not fair to the workers or guest to continue taking reservations, not closing the restaurant on time for the workers and having people wait for hours on end with no type of answer or result So in summary Chefs- AMAZING Management- Nah do better man. I noticed several restaurants shortened their menu and cut off reservations days in advance because they were too full. This allows the people that did have reservations to have a pleasant experience and seated at a reasonable time Kobe's got greedy and allowing 1400 reservations to continuously come flowing in is so unfair to the chef the staff and the guest I don't even be doing reviews lol but this one needed one 
   

   Kobe Japanese Steakhouse - BrandonA répondu il y a 1 jour

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

   1 personne a trouvé ce commentaire utile

4. R

   Rhonda VIP

   Tampa 5 commentaires

   2.0

   Y est allé il y a 3 jours

   1. Cote globale 2
   2. Nourriture 5
   3. Service 2
   4. Ambiance 1

   This is the second time in a year that we had reservations and still had to wait over an hour. I understand that on busy nights you would expect to wait but it’s clear that the restaurant overbooks. Our reservation was at 5:00 and we didn’t get seated until 6:15. The restaurant was so hot and very uncomfortable. It’s a shame because the chefs do such a great job and the food is always good.
   

   Kobe Japanese Steakhouse - BrandonA répondu il y a 1 jour

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

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5. R

   Rick

   Tampa 1 commentaire

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Even though there was a long wait due mainly to it being Mothers Day eve. It was more than worth it. The service was perfect, the food was beyond excellent. We do not get to Brandon often so you are close to Sakura. They are not even close i. Same catagory. Kobe’s is our new favorite Japanese steakhouse
   

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6. D

   Dale

   Orlando 1 commentaire

   2.0

   Y est allé il y a 4 jours

   1. Cote globale 2
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   A 7:30 p.m. reservation turn into a 9:15 p.m. being seated and 9:30 p.m. before our server was able to take drink, appetizers and food orders. We had reservations for 10 with half being children to celebrate their grandmother’s birthday. The children were hungry and sleepy. The service and cook after a two hour wait was good but it was too late for birthday cake.
   

   Kobe Japanese Steakhouse - BrandonA répondu il y a 1 jour

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   Ce commentaire est-il utile?

7. m

   melissa VIP

   Tampa 2 commentaires

   1.0

   Y est allé il y a 4 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 2
   4. Ambiance 1

   Our table was ready more than an hour past our reservation time. The prices are ridiculous for the quality of the food/experience/drinks. The atmosphere was hectic and rowdy. The cocktails were awful. We had been there several times in the past but we will never be back. Ever.
   

   Kobe Japanese Steakhouse - BrandonA répondu il y a 1 jour

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   Ce commentaire est-il utile?

8. B

   Brandi

   Tampa 3 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   It was fantastic was celebrating my birthday and they made sure i was well taken care of
   

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9. D

   Dave VIP

   Chicago 7 commentaires

   4.0

   Y est allé le 6 mai 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Tremendous portion size with a great presentation.
   

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10. S

    Sherry

    Orlando 1 commentaire

    5.0

    Y est allé le 6 mai 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    We really enjoyed our experience tonight. Our chef & host Junior and DJ were wonderful and the food was delicious.
    

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