Kobe Japanese Steakhouse - Brandon

Reseñas de Kobe Japanese Steakhouse - Brandon de comensales del restaurante. Basadas en valoraciones recientes.

1. A

   Andrea

   Los Ángeles3 reseñas

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   The servers kept switching back and forth and it took forever for us to be seated, as well as served. It was very chaotic, but the food was good
   

   ¿Te fue útil?

2. A

   Alain

   Tampa1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 5
   3. Servicio 5
   4. Ambiente 1

   First let me say that food was great, chef Mike performance was outstanding and also Dimon, our server. Even though we end up leaving the place almost at 1am after Mother’s Day dinner. So this 1 Star review go straight to the restaurant Management that didn’t honor reservations times. We were 8 adults plus 1 infant and a toddler, we were booked for 8:30 pm and end we sat down at 10 pm. I understand that you accept walk ins in between but , specially in days like these, you cannot make people with reservations wait for Almost 2 h past their booking time.
   

   Kobe Japanese Steakhouse - BrandonRespuesta enviada hace 5 días

   We deeply regret the experience you had with our team and appreciate you taking the time to share your concerns. We will continue to review the matter internally with our staff, in addition to evaluating our training program for opportunities to improve. Again, please accept my apologies for any inconvenience you may have experienced.
   

   A 1 persona le resultó útil

3. D

   Donya

   Tampa1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Horrible experience! Had reservations for 8pm and upon arrival was told it was a 1 hour and 15 minute wait. I asked what was the point of having reservations if l have to wait over an hour. Long story short after waiting for an hour and twenty minutes l left and they txted me almost 2 hours later and then called asking if l was still dining with them. Needless to say l told the lady my reservations were scheduled for two hours ago and hung up!! Horrible customer service!! Will never recommend or visit this establishment again.
   

   Kobe Japanese Steakhouse - BrandonRespuesta enviada hace 2 días

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

4. OT

   Comensal de OpenTable

   Tampa1 reseña

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   If have a reservation be prepared to wait until your table ready. We had a reservation at 7:30 it took an hour and half
   

   Kobe Japanese Steakhouse - BrandonRespuesta enviada hace 5 días

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

5. K

   Kahria

   Tampa1 reseña

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   Mother's Day at this resturant was a mess.. Our chef was amazing But management dropped the ball man Our chef said "they weren't closing" the day we went cause they had over 1,400 reservations in counting Our reservation was 6:30 We sat at like 8 And the chef came at 8:45 When we asked what the hold up was (besides 1400 reservations which I understand) they said "People aren't getting up from the table when they are done They then proceeded to say they won't ask anyone to get up either Ok on a normal day totally TODAY AINT THAT DAY It's not fair to the workers or guest to continue taking reservations, not closing the restaurant on time for the workers and having people wait for hours on end with no type of answer or result So in summary Chefs- AMAZING Management- Nah do better man. I noticed several restaurants shortened their menu and cut off reservations days in advance because they were too full. This allows the people that did have reservations to have a pleasant experience and seated at a reasonable time Kobe's got greedy and allowing 1400 reservations to continuously come flowing in is so unfair to the chef the staff and the guest I don't even be doing reviews lol but this one needed one 
   

   Kobe Japanese Steakhouse - BrandonRespuesta enviada hace 5 días

   We're sorry to hear your experience did not meet your expectations. We strive to provide an enjoyable atmosphere for our customers and constantly look for opportunities to improve our customers' overall dining experience. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

   A 1 persona le resultó útil

6. R

   Rhonda VIP

   Tampa5 reseñas

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 5
   3. Servicio 2
   4. Ambiente 1

   This is the second time in a year that we had reservations and still had to wait over an hour. I understand that on busy nights you would expect to wait but it’s clear that the restaurant overbooks. Our reservation was at 5:00 and we didn’t get seated until 6:15. The restaurant was so hot and very uncomfortable. It’s a shame because the chefs do such a great job and the food is always good.
   

   Kobe Japanese Steakhouse - BrandonRespuesta enviada hace 5 días

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

7. R

   Rick

   Tampa1 reseña

   5.0

   Comieron en 10 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Even though there was a long wait due mainly to it being Mothers Day eve. It was more than worth it. The service was perfect, the food was beyond excellent. We do not get to Brandon often so you are close to Sakura. They are not even close i. Same catagory. Kobe’s is our new favorite Japanese steakhouse
   

   ¿Te fue útil?

8. D

   Dale

   Orlando1 reseña

   2.0

   Comieron en 10 de mayo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   A 7:30 p.m. reservation turn into a 9:15 p.m. being seated and 9:30 p.m. before our server was able to take drink, appetizers and food orders. We had reservations for 10 with half being children to celebrate their grandmother’s birthday. The children were hungry and sleepy. The service and cook after a two hour wait was good but it was too late for birthday cake.
   

   Kobe Japanese Steakhouse - BrandonRespuesta enviada hace 5 días

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

9. m

   melissa VIP

   Tampa2 reseñas

   1.0

   Comieron en 10 de mayo de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   Our table was ready more than an hour past our reservation time. The prices are ridiculous for the quality of the food/experience/drinks. The atmosphere was hectic and rowdy. The cocktails were awful. We had been there several times in the past but we will never be back. Ever.
   

   Kobe Japanese Steakhouse - BrandonRespuesta enviada hace 5 días

   Thank you for your feedback. Due to our unique communal seating arrangement at the Teppanyaki table, our reservations are based on Priority Seating, which will offer you the shortest available wait time when you check in and your party is complete. Our goal is to seat priority seating within a 15 minutes window but sometimes many celebrations stay longer than expected and cause a delay for your party. Please accept our apologies for any inconvenience you may have experienced.
   

   ¿Te fue útil?

10. B

    Brandi

    Tampa3 reseñas

    5.0

    Comieron en 8 de mayo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    It was fantastic was celebrating my birthday and they made sure i was well taken care of
    

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    ¿Te fue útil?