Katana

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1. OT

   OpenTable Diner

   New York Area

   2 reviews

   vip
   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Had a great meal. Conrad was fantastic and brought everything right away.

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2. OT

   OpenTable Diner

   Los Angeles

   26 reviews

   vip
   5.0

   26 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Absolutely perfect service in every aspect. I applaud the restaurant to standing out above all in the hospitality approach. This restaurant absolutely knows that the little things matter! Shaina was amazing, not many servers can take a full 5 person order with custom requests by memory and deliver it perfectly. More importantly she made my daughters bday very special from the Happy Bday welcome, the bday cards on the table, the dessert and everything in between. Thanks for a great evening!

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3. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   One of the best place in Los Angeles

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4. OT

   OpenTable Diner

   New York Area

   1 review

   vip
   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   Absolutely incredible experience all around!!

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5. OT

   OpenTable Diner

   Washington DC

   4 reviews

   vip
   5.0

   4 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   Amazing food. My kid gave the food “10 stars” and ate everything. Had the steak, lobster udon, hammer and white tail sushi rolls, edamame, and fried rice. Steak was so good we ordered it twice. Chocolate lava cake with a flare for dessert was devoured. Great 90s RnB in the background from DJ Richie Rich. Outstanding service. Highly recommend.

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6. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   Dining with a group of friends and a birthday

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7. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on January 21, 2023

   overall5food5service5ambience5

   Huge shoutout to all the staff and waiters. We had a special occasion and they went above and beyond! Will definitely be returning.

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8. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   Loved it here. Everything was delicious.

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9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 12, 2023

   overall5food5service5ambience5

   Amazing food and ambience!

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10. OT

    OpenTable Diner

    Central Coast

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Anniversary

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11. OT

    OpenTable Diner

    Palm Springs

    1 review

    vip
    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service1ambience1

    Dress code in LA is so lame. Sushi is mediocre and overpriced.

    Report
12. KS

    KennethS

    Los Angeles

    5 reviews

    3.0

    5 reviews

    Dined on January 7, 2023

    overall3food3service4ambience2

    It was okay, but not a place I'd go for dinner. The patio is cramped and the dj is basically next to you. It's better suited for an after-hours spot.

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13. OT

    OpenTable Diner

    Washington DC

    3 reviews

    1.0

    3 reviews

    Dined on January 7, 2023

    overall1food1service4ambience4

    The sushi was refrigerated and sticking to the plates. The taste was sour and stale. The special for the evening, scallops with caviar, was inedible. The quality of food was embarrassing and possibly harmful.

    KatanaResponded on January 12, 2023I am so sorry to hear about your experience. We take pride with the fresh premium dishes that we put out, so this saddens me to hear that you experienced anything less than the standard we work hard to uphold. I would really like to hear more about your subpar experience so that we can rectify your impression of Katana and deliver the service and standards that you deserve. Please feel free to reach out directly to discuss 323.650.8585 Jasmine Garcia General Manager

    Report
14. TO

    TheresaO

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 4, 2023

    overall5food5service5ambience5

    The food was great and the service was outstanding. Looking forward to my next visit!

    Report
15. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    3.0

    3 reviews

    Dined on January 1, 2023

    overall3food5service3ambience4

    It was for the New Years Eve experience and it wasn’t the best. We couldn’t valet it was closed because people weren’t leaving when they were supposed too. The place was full and we didn’t even get to sit until well after 12. The food is always great but the experience was not. Welcomed the new year waiting for our table. I felt bad because I’m sure it wasn’t the employees fault since it was so many people.

    KatanaResponded on January 7, 2023We are happy that you appreciate the quality of our food, but are upset that your experience didn't match it. We did have a huge number of reservations and the weather definitely put a damper on things (not allowing us to turn the tables as we had hoped to) but regardless that does not take away from the fact that your experience wasn't what you wanted it to be, and the kind of experience we pride ourselves on delivering. Please call me so we can discuss further -Thomas Luongo (323) 650-8585

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16. v

    valeryc

    Los Angeles

    1 review

    vip
    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1

    We waited for a table of three for over an hour even though we had a reservation. Such a disappointment. We just left.

    KatanaResponded on January 7, 2023Hello Valery I am so sorry to hear that you had such a long wait and did not even get a chance to dine with us. We would love to make up for this - please let me know when we can have you back. Feel free to contact me personally so I can set you up 323.650.8585 Jasmine Garcia General Manager

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17. OT

    OpenTable Diner

    Orange County

    2 reviews

    1.0

    2 reviews

    Dined on January 1, 2023

    overall1food1service1ambience1

    Absolutely terrible experience. My boyfriend and I booked this event for New Years and had the worst experience. We booked in advance by a week to secure our spot. We were promised a DJ, dance floor, dinner, and a champagne toast as advertised on their website. We arrived and we’re seated outside in between two other couples. There was no space in between us, our arms were touching essentially. We asked to be seated inside. We were able to be seated indoors, but once again were placed in an awkward seating situation in between two other large parties. There was also a large lighting fixture directly behind my head at the table that prevented me from sitting comfortably and our view was of a random wall inside the restaurant. We booked this place with the promise of a beautiful outdoor view on top of all the other things promised. Instead we were treated like we hadn’t booked a reservation well in advance and we’re blatantly lied to. There was no dance floor. We could have gone anywhere else but decided to spend our special night with you. We will never be back. Do not recommend at all. We ended up leaving and taking our money elsewhere.

    KatanaResponded on January 7, 2023We are saddened to hear that you did not have a great experience. The weather conditions were unfortunate and we had to make last minute adjustments to accommodate such a high volume of guests that we had. We do not guarantee any specified location for the fact that we had such minimal real estate to accommodate our guests. The dance floor was located in the center of our patio in front of the DJ, but we did have to cover it with rugs, due to the rain and taking proper safety precautions.

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18. RJ

    RobJ

    Los Angeles

    21 reviews

    vip
    1.0

    21 reviews

    Dined on December 31, 2022

    overall1food1service3ambience2

    Hadn't been to Katana for a while. It has certainly changed and unfortunately for the worst since the pandemic. Quality of food isn't close to anything it was in the past. Will not be dining here in the future

    KatanaResponded on January 7, 2023Hello Rob, We are saddened to hear that you feel the food quality went down. We take pride in providing fresh quality and dependable flavors that keep our guests returning for years. I would love to discuss what you had and what exactly was off, so that we can ensure to make proper changes. Please feel free to directly reach out to me, so we can hopefully rectify this and have you join us again. 323.650.8585 Jasmine Garcia General Manager

    Report
19. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on December 29, 2022

    overall2food1service1ambience3

    My honey & I celebrated our last dinner date of the year here recently & had our usual waitress who's always a sweetheart. This time we had a very poor experience when it came down to receiving everything in our order promptly. Kitchen or whoever failed to inform our waitress after 30 minutes of waiting on the only two items we ordered were limited & unavailable. The manager briefly informed us & excused herself before before we could attempt to switch things out. On top of that the kitchen was closing 5-15 minutes before we could get anything in. Was very disappointing being that we specifically went there for an item (& had quite a few allergies restrictions) & we're failed. Ended up leaving a dinner where we only have two bites of rice & a $80 tab very disappointed & hungry! Would say our waitress did try to make up but she couldn't do much with the kitchen absolutely closes for us to order any replacements

    KatanaResponded on January 7, 2023We are disappointed to hear your date night wasn't what you wanted it to be. The item I believe you're referring to, the Big Fish, does come in a limited quantity daily so while we cannot guarantee availability, it is upsetting, though, that you couldn't get the alternatives that we usually offer. OpenTable limits the length of review reply but I would like to discuss this with you further. Please give me a call so we can discuss a remedy. -Thomas Luongo, (323) 650-8585

    Report
20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 28, 2022

    overall5food5service5ambience5

    Very cosy restaurant, amazing food and personalized service.

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21. D

    Duckalishious

    Los Angeles

    7 reviews

    5.0

    7 reviews

    Dined on December 27, 2022

    overall5food5service5ambience5

    All around great experience. It is a pricey place. But it is very good.

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22. DS

    DeeS

    Los Angeles

    1 review

    3.0

    1 review

    Dined on December 17, 2022

    overall3food4service4ambience4

    great food and service but very pricey. Be ready to spend !

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23. RB

    RaleighB

    Palm Springs

    2 reviews

    4.0

    2 reviews

    Dined on December 17, 2022

    overall4food5service4ambience4

    PROFESSIONAL, COURTEOUS AND THOROUGH SERVICE

    KatanaResponded on January 7, 2023Raleigh Reviews like this really make our day! Our team works hard to provide premium, fresh tasting food, and deliver top of the line service to each and every guest. We are hoping to have you back again and take your experience to the next level! Hope to see you soon Jasmine Garcia General Manager

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24. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 16, 2022

    overall5food5service2ambience4

    Food was delicious appetizers Fish price not worth it was to much and need a better service waitress didn’t show up

    Report
25. GC

    GabrielaC

    Los Angeles

    5 reviews

    vip
    3.0

    5 reviews

    Dined on December 14, 2022

    overall3food3service1ambience4

    The host was rude. We told her that we had reservations and she completely ignored us, she started cutting some papers in front of us like we weren't standing in front of her. Manager was very nice and apologized for her.

    KatanaResponded on December 21, 2022Gabriela, I am so sorry to hear that you were not met with a warm and gracious reception when checking-in. I am glad that one of our team leaders was able to recognize the situation and step in, but would still like to invite you back so we can redo what should have been an amazing experience from start to finish. Feel free to ask for me when you next book or come in! -Thomas Luongo, Manager

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26. OT

    OpenTable Diner

    Los Angeles

    99 reviews

    vip
    5.0

    99 reviews

    Dined on December 13, 2022

    overall5food5service5ambience5

    Most amazing experience u can have on a monday night in hollywood

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27. BG

    BrandiG

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    Birthday celebration

    Report
28. S

    Shawn

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on December 10, 2022

    overall5food4service5ambience5

    Great food, ambiance and excellent service!

    Report
29. TB

    TyBoogie

    Las Vegas

    17 reviews

    vip
    3.0

    17 reviews

    Dined on December 5, 2022

    overall3food2service3ambience5

    Really disappointed. Been my favorite place since they opened around 2004/2005 and it’s really gone downhill. Food doesn’t taste the same at all and service is lacking. Really loved this place but seems like I’ve got to find a new favorite. 😞

    KatanaResponded on January 7, 2023Tyboogie - I hate to hear that you feel things have gone downhill. We have had the same remarkable chef since opening and we pride ourselves on our quality and flavor. We aim to not only maintain standards, but elevate ourselves as well. I would love to get your feedback so that I can better educate my staff and bring it back to the standards that kept you coming back for all these years. Please contact me directly 323.650.8585. Hoping you'll give us another try Jasmine Garcia - General Manager

    Report
30. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 4, 2022

    overall5food5service5ambience3

    Amazing food and service! It is really dark and the stairs to get to the host and to the table are terrifying.

    KatanaResponded on January 7, 2023Hi there, We are so happy you appreciate the stellar food and service we always aim to provide. The historically designated building we're housed in does have quite a grand staircase to enter - which can be a little intimidating - BUT next time you're in please see someone about utilizing the elevators (tucked away at the back of the lobby) to avoid any unnecessary anxiety and have your experience be fully focused on our high quality food and drink! -Thomas Luongo, Manager (323) 650-8585

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31. OT

    OpenTable Diner

    Los Angeles

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 4, 2022

    overall5food5service5ambience5

    I love this place everything was on point ! :)

    KatanaResponded on January 7, 2023We love hearing that! Make sure to come dine back with us - on the weekends we've been having a ton of Chef's specials that we are trying out and would love to get your opinion on it! Hope to see you soon! Jasmine Garcia General Manager

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32. OT

    OpenTable Diner

    Los Angeles

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 27, 2022

    overall5food5service5ambience5

    Went out for a nice dinner date and drinks. Music, food and top tier service from Chae(might of seller his name wrong). We sat in the patio under a heat lamp. Fusion drink is my fave and the panko bass filet is mouth watering! We love it here! Will be asking for service from Chae next time I go.

    Report
33. S

    Shanon

    Central Coast

    1 review

    vip
    5.0

    1 review

    Dined on November 20, 2022

    overall5food5service5ambience5

    Great for birthday parties! Our server was great and the food was amazing

    Report
34. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on November 13, 2022

    overall4food5service5ambience5

    Great spot If you’re coming in the weekend, arrive early, parking is crazy! There is a valet lot next door.

    Report
35. R

    Renee

    Phoenix

    4 reviews

    1.0

    4 reviews

    Dined on November 13, 2022

    overall1food5service5ambience5

    Parking is horrendous and we were seated an hour after my reservation at a table that remained empty the whole time

    KatanaResponded on November 17, 2022Our parking valet is with a third party -and I assure you we will address this issue with them. There is nothing like a damper on the beginning of the night. As far as the wait time for your reservation - I am so sorry to hear that you had an unnecessary long wait. We do our best to accommodat our guest in a timely fashion. I will address this with our team. Hoping that you can give us another chance to improve your experience. Let me know when you'd like to give us another try Jasmine GM Katana

    Report
36. JF

    JustineF

    Los Angeles

    1 review

    4.0

    1 review

    Dined on November 13, 2022

    overall4food5service5ambience4

    The food was really good, yummy drinks, I recommend sharing rolls to try a verity :)

    KatanaResponded on November 17, 2022We love to hear it! Come back and try our weekend specials that aren't listed on our menus - they really will blow you away. We also have a seasonal cocktail menu launching in December - can't wait for you to come try those too! Thank you for all the love and support!

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37. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on November 12, 2022

    overall1food2service1ambience1

    I had reservation at 9 pm but they told me to wait at the bar so i have waited like 30 min then I couldn’t wait anymore so i went back to the hosts and asked how long do i need to wait even though i saw many empty tables they said no tables available i felt like they were racist because i am middle eastern and my gf was thai anyway restaurant wasn’t busy at all … and their face wasn’t happy to serve us … this kind of employees will always make you loose customers will never ever go to karana and i will let all my friends knnow about this situation

    KatanaResponded on November 16, 2022I am so sorry to hear about your experience. There are a couple things that are concern me - first that you had to wait for an extensive time when your reservation was at 9pm. I do apologize that there was not proper communication and we failed to deliver prompt seating. Secondly, I assure you race has nothing to do with it. We pride ourselves on our team of multi cultures & we do not accept any type discrimination. I would love to discuss further and improve your experience. Jasmine GM Katana

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38. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    Amazing dinner the big fish is the best!!

    Report
39. OT

    OpenTable Diner

    Philadelphia

    5 reviews

    3.0

    5 reviews

    Dined on November 11, 2022

    overall3food2service2ambience3

    Went to celebrate a promotion. Food taste wasn’t what we were expecting. Most things didn’t have much flavor and weren’t served hot. Ordered a couple things that also never made it to the table, handed the check at the end, nothing said about the 2 dishes not served. Drinks were fantastic. Food, not so much.

    KatanaResponded on November 15, 2022Hi there, We're sorry to hear that we didn't live up to the high standards we set for ourselves as well as what we expect our customers to hold us to, not only with the quality of our food but also with our service. If you would like to discuss your experience further, and hopefully give us another chance, give me a call! Thanks. -Thomas Luongo, Manager (323) 650-8585

    Report
40. W

    Wojtek

    Chicago

    6 reviews

    vip
    4.0

    6 reviews

    Dined on November 3, 2022

    overall4food3service5ambience4

    Service was fantastic! Cocktails good, food a little disappointing. The Chilean sea bass skewer was phenomenal. The lobster noodles are very overpriced for what they taste like. I think it’s a better cool hangout spot for cocktails and snacks rather than an actual dinner.

    KatanaResponded on November 17, 2022We're sorry to hear that the food was disappointing. We would love to discuss some of the items you did not like so we can improve. We take all reviews as a tool to help elevate and improve our service and food. We have a ton of weekend specials and a new seasonal cocktail menu launching in December. Hoping you can come by and give them a try. Ask for Jasmine the General Manager the next time you dine with us so I can ensure you are thoroughly satisfied!

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