Kamukura Surf + Dine

Reseñas de Kamukura Surf + Dine de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Lorie

   Hawái8 reseñas

   3.0

   Comieron en 20 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   First time to Kamakura. Went for Easter Drag Brunch. Brunch selections was okay. The oishi ramen was good. Noodles were cooked just right and the broth was clean and flavorful. We enjoyed the gyoza filling which had more greens in it making it brighter. Karaage batter as light which gave it a more crispy texture. Decor and ambiance was very cool and zen at the same time.
   

   Kamukura Surf + DineRespuesta enviada hoy

   We value your opinion on your recent visit to Kamukura Surf + Dine. The positive feedback on the oishi ramen and gyoza is appreciated. Thank you for sharing your experience with us.
   

   ¿Te fue útil?

2. J

   Jaclyn

   Hawái1 reseña

   3.0

   Comieron en 6 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   We had reservations for 2, but it wasn’t busy so we could have just walked in. Service was a bit slow considering there wasn’t much people, about 4 or 5 other tables. It took their servers a while before they filled my water during dinner. No one really came to check on our table, which was alarming since most of them kept walking past us. Food was not bad, but not something I’d have to go back and have again. Honestly, there’s many other places to go with a better price range, great service and good food. Experience would have been a little better if service was ontop of things. Unfortunately, they mostly just stood around and spoke with eachother rather than checking on tables.
   

   Kamukura Surf + DineSe respondió el 17 de abril de 2025

   Aloha, Thank you for your feedback — we’re truly sorry to hear the service fell short during your visit. Even on a slower night, every guest deserves attentive, warm hospitality, and we’ll be addressing this with our team right away. While we’re glad you found the food decent, we hope you’ll consider giving us another try. Our signature consommé-style broth and imported noodles are the heart of what makes our “Oishi Ramen” special, and we’d love the chance to serve you a better experience next time.
   

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3. 敏豪

   Greater Taipei1 reseña

   5.0

   Comieron en 5 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good food with good atmosphere！ Garlic shrimp fried rice was so tasty.
   

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   Kamukura Surf + DineSe respondió el 17 de abril de 2025

   Mahalo for the kind words! We’re so happy you enjoyed the food and atmosphere — and especially glad to hear you loved the garlic shrimp fried rice. It’s definitely one of our favorites, too! We hope to welcome you back again soon for more delicious bites and good vibes.
   

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4. S

   Sasha

   Tahoe4 reseñas

   5.0

   Comieron en 4 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   A great family option. They have a kids menu with ramen that comes with a gyoza and French fries! Also pog juice for the little one. Very good cocktails. The ramen portions are large. I favored the broth in my vegetarian one. I didn’t care for the corn in mine but liked the tofu and cabbage. Recommend for families and couples! Very nice servers and ramen
   

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   Kamukura Surf + DineSe respondió el 17 de abril de 2025

   Mahalo for the lovely review! We’re so glad your family enjoyed dining with us — from the kids’ ramen set to the cocktails and vegetarian bowl. We appreciate the feedback about the corn, and we’re always looking for ways to fine-tune each dish. Thank you for recommending us! We can’t wait to welcome you and your ʻohana back again soon.
   

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5. D

   Donna

   Hawái7 reseñas

   5.0

   Comieron en 14 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Beautiful setting, superb service, and tasty food and drink options. We went on a Thursday to try their happy hour specials. Everyone in my group loved the new place and want to go back. For happy hour, the restaurant offers food at four price tiers: $4, $8, $10, $12. I appreciated that they provided a nice balance of value and quality at each tier. For $4, I tried the pineapple martini, a beer, and the cucumber salad. For $12, I tried the Philly roll and poke tacos. My friends tried the sake flight ($16 for 4 glasses), gyoza ($10 for 5 pieces), and ramen ($10 for a half bowl). It was easy to make a reservation on Open Table. I appreciated that they didn't block out time slots, so I was able to reserve the exact time we wanted.
   

   Kamukura Surf + DineSe respondió el 24 de marzo de 2025

   Dear Donna, Thank you so much for your kind words! We’re thrilled to hear that you and your friends enjoyed your visit to Kamukura Surf + Dine, especially our happy hour selections. We take pride in offering a balance of value and quality, so it’s wonderful to know that you appreciated the variety across our price tiers. It sounds like you got to try a great mix of drinks and bites—our pineapple Upside down martini and poke tacos are definitely guest favorites! We’re also glad that our OpenTable reservations made your experience seamless.
   

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6. M

   Michael

   Los Ángeles3 reseñas

   4.0

   Comieron en 15 de febrero de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Beautiful decor w comfortable seating. Delicious food & drinks. Friendly staff.
   

   Kamukura Surf + DineSe respondió el 20 de febrero de 2025

   Thank you for dining with us and for taking the time to share your feedback! We're delighted to hear that you enjoyed our décor, food, drinks, and friendly service. Providing a comfortable and welcoming atmosphere is a key part of our commitment to Omotenashi. We sincerely apologize for the slower pace at the sushi counter that evening. We always strive to deliver each dish promptly while maintaining the highest quality, and we appreciate your patience. Your feedback is invaluable, and we’ll continue working to improve our efficiency while ensuring every dish meets our standards. We hope to welcome you back soon for an even better experience!
   

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7. K

   Kirk

   Hawái15 reseñas

   5.0

   Comieron en 15 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Very good food. Good feel, clean and modern. Parking not so good. But overall, it was a really nice experience.
   

   Kamukura Surf + DineSe respondió el 20 de febrero de 2025

   Thank you for your kind words! We're so glad you enjoyed our food and atmosphere. Cleanliness and a welcoming ambiance are key parts of our commitment, and it’s wonderful to hear that they stood out to you. We understand that parking in Waikiki can be a challenge, and we truly appreciate your patience. We’re always happy to provide guidance on nearby parking options—please feel free to ask our team on your next visit! We hope to serve you again soon for another great experience.
   

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8. M

   Mickael

   Hawái1 reseña

   1.0

   Comieron en 1 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   All out of stock and price too expensive We are very disappointed
   

   Kamukura Surf + DineSe respondió el 29 de enero de 2025

   I’m very sorry to hear that your experience was disappointing. We do our best to keep all menu items available, and I understand how frustrating it must have been to find so many items out of stock. We’re actively working with our team to improve inventory management and ensure better availability in the future. Regarding pricing, we strive to provide high-quality ingredients and handmade dishes, but we understand your concerns and appreciate your feedback. We’ll continue to evaluate our offerings to ensure we provide the best value for our guests.
   

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9. K

   Kristen

   Hawái1 reseña

   2.0

   Comieron en 1 de enero de 2025

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   Most things were out of stock on the menu. I asked a question on the reservation about customizable options but didn’t get a response. We ended up with only one option to order and nothing was customizable as stated on the menu.
   

   Kamukura Surf + DineSe respondió el 29 de enero de 2025

   I sincerely apologize for the issues you encountered during your visit. Running out of menu items is never ideal, and I understand how frustrating it must have been to have limited options. We always strive to keep everything in stock, but it sounds like we fell short this time. Additionally, I’m sorry that your reservation inquiry went unanswered. That’s not the level of communication we aim for, and I’ll be addressing this with our team to ensure we’re more responsive moving forward. We always do our best to accommodate our customers’ requests and customizations whenever possible, so I’m truly sorry that we weren’t able to do so for you this time. Please know that we are working with our team to improve and ensure a better experience in the future.
   

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10. OT

    Comensal de OpenTable

    Los Ángeles1 reseña

    2.0

    Comieron en 1 de enero de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 1
    4. Ambiente 2

    Service was awful. Our server never gave us water and when I asked for it, she only brought 2 for a table of 4. The appetizers came after we received our dinner. She brought us the wrong dish, asking us if we ordered it, and remembered it was for another table. When we were done, we had to find another server to bring us boxes and the check.
    

    Kamukura Surf + DineSe respondió el 29 de enero de 2025

    I'm truly sorry to hear about your disappointing experience at our restaurant. Providing excellent service is a top priority for us, and it's clear that we fell short during your visit. I sincerely apologize for the lack of attentiveness from your server, as well as the mix-ups with your order and the delays in service. This is not the standard we strive for, and I understand how frustrating it must have been. Please know that we are addressing this with our team to ensure better communication and attentiveness moving forward.
    

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