Kai Lounge

Bewertungen für Kai Lounge von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. T

   Tricia

   San Francisco5 Bewertungen

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   The food was amazing and location so close to the pier. The waiter was so attentive and sushi tasted fresh.
   

   War diese Bewertung hilfreich?

2. JS

   JenniferS

   Orange County3 Bewertungen

   5.0

   Besucht am 21. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   The sushi was so fresh and the cocktails were delicious! We had the wagyu beef and it was tender and full of flavor. Our server was very attentive to our needs. Great experience over all!
   

   Kai LoungeVor 7 Tagen geantwortet

   Dear Jennifer, thanks for taking the time to share your positive experience. We truly appreciate it! Thank you.
   

   War diese Bewertung hilfreich?

3. P

   Paula

   San Diego4 Bewertungen

   5.0

   Besucht am 1. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Great atmosphere and friendly service. The food was a bit pricey but was delicious. I would definitely recommend you try it.
   

   Kai LoungeVor 7 Tagen geantwortet

   Dear Paula, thanks for taking the time to share your positive experience. We truly appreciate it! Thank you.
   

   War diese Bewertung hilfreich?

4. Y

   Yazmin

   Los Angeles1 Bewertung

   1.0

   Besucht am 15. Februar 2025

   1. Gesamt 1
   2. Essen 3
   3. Service 1
   4. Ambiente 2

   On my end I had a bad experience. The only good thing I got out of this was that the oysters were delicious
   

   Kai LoungeVor 7 Tagen geantwortet

   Dear Yazmin, Thank you for joining us and for noting the oysters were delicious. We noticed your overall rating was quite low, but there was limited detail provided. If you are open to sharing more about what went wrong during your visit, we would truly appreciate the insight. It helps us improve and better serve our guests moving forward. Sincerely, The KAI Management Team
   

   War diese Bewertung hilfreich?

5. B

   Briahna

   San Diego1 Bewertung

   4.0

   Besucht am 15. Februar 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 3
   4. Ambiente 5

   This place was awesome! Everything was delicious. We made a reservation and had to wait 20 minutes pst our reservation time to be taken to our seats. Granted it was Valentine’s Day so I understand how busy it can get! Once we sat down we ordered and it took over an hour to get our meal. We had a great time but when ordering sushi we did not expect our food to take that long to get to us. Everything tasted great and we were in good company so we did not mind waiting so long for our food, giving them the benefit of the doubt due to the busy night!
   

   Kai LoungeVor 7 Tagen geantwortet

   Dear Briahna, Thank you for the kind words and understanding tone. We are glad you enjoyed the food and ambiance, even with the extended wait on a very busy Valentine’s night. While we aim for better timing, especially with sushi service, we appreciate your patience and are glad you still had a great time. We look forward to welcoming you back on a less hectic evening for an even smoother experience. Warm regards, The KAI Management Team
   

   War diese Bewertung hilfreich?

6. T

   Tony

   Orange County1 Bewertung

   1.0

   Besucht am 15. Februar 2025

   1. Gesamt 1
   2. Essen 3
   3. Service 1
   4. Ambiente 1

   Was here for 2 hours and only ate and drink for 30 minutes total , waited over 40 minutes for service with reservation, and 40 minutes for a check after done
   

   Kai LoungeVor 7 Tagen geantwortet

   Dear Tony, Thank you for sharing your experience. While we are glad you chose to dine with us on Valentine’s Day, it is clear that the wait times did not reflect the level of service we strive for. Holiday evenings can be especially high in volume, but timely and attentive hospitality remains our responsibility. Your feedback has been addressed with our team to prevent this from happening again. We hope you will consider returning on a quieter evening to enjoy the full KAI experience. Sincerely, The KAI Management Team
   

   War diese Bewertung hilfreich?

7. I

   Immanuel

   San Diego1 Bewertung

   1.0

   Besucht am 15. Februar 2025

   1. Gesamt 1
   2. Essen 2
   3. Service 1
   4. Ambiente 3

   Reviews about being understaffed were deserved. It took around 15 minutes for our drink order to be taken. Food came out quickly (sashimi only) but the quality was very bad. We ordered toro, salmon, and chu toro. All tasted like they had been frozen and were not fresh at all.
   

   Kai LoungeVor 7 Tagen geantwortet

   Dear Immanuel, Thank you for your feedback. Valentine’s Day brought exceptionally high volume, but that does not excuse delays or compromise on quality. Our fish is sourced fresh, and we will review your comments with the team to ensure standards are upheld. We appreciate you giving us a try. Sincerely, The KAI Management Team
   

   War diese Bewertung hilfreich?

8. G

   Greg VIP

   San Antonio8 Bewertungen

   4.0

   Besucht am 11. Januar 2025

   1. Gesamt 4
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   Nice restaurant with some great choices for food, we would definitely go back again if were were in the area.
   

   Kai LoungeVor 7 Tagen geantwortet

   Dear Greg, thanks for taking the time to share your positive experience. We truly appreciate it! Thank you.
   

   War diese Bewertung hilfreich?

9. A

   Alisa

   Los Angeles1 Bewertung

   1.0

   Besucht am 28. Dezember 2024

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 1

   The quality of the food was terrible! The sushi was not fresh! Myself and guests that joined me got sick shortly after eating.
   

   War diese Bewertung hilfreich?

10. J

    Jose

    Orange County2 Bewertungen

    3.0

    Besucht am 28. Dezember 2024

    1. Gesamt 3
    2. Essen 2
    3. Service 4
    4. Ambiente 4

    Definitely a “for the gram” location. In terms of music and decor the place was awesome. Our server was kind and did his job well. But that is as far as it goes. Food was mediocre at best. If you’re looking for good Japanese Cuisine there are other locations which do a much better job. To the owners and staff, I understand the want and need to differentiate yourselves amongst others in terms of your cuisine. Less is more, keep that in mind.
    

    War diese Bewertung hilfreich?