Justine's Brasserie

Commentaires sur le restaurant Justine's Brasserie de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Marjorie

   Nouveau-Mexique1 commentaire

   2.0

   Y est allé il y a 4 jours

   1. Cote globale 2
   2. Nourriture 5
   3. Service 1
   4. Ambiance 1

   I have been an avid diner at Justines for many years. As a born and raised austinite, I have always loved their beautiful property, their phenomenal food and the jazzy french vibe of the restaurant. One of my good friends was having a birthday and also a local, had never been here before. I have been raving about Justines for years, so she finally asked if we could have her group birthday dinner here. Five of us joined for dinner. The quality of the food remains unchecked, as everything we ate was outstanding. We just had a really poor service experience and when you pay $450 for a meal on a Tuesday, you really want it to be stellar. We were asked to wait until our entire party arrived to be sat, which is fine, but one person was running late and we asked if we could be sat and would order for that person and were told no. Once she arrived, about 5 minutes after our reservation time, we were sat, and then were ignored for about 25-30 minutes. During this time we could barely hear each other as the music was blaring at full volume. We decided to go ask the hostess if we could move outside, partly because we couldn't hear each other, but also partly because they seemed slammed inside, hence, no service for half an hour. The hostess was pretty rude about saying no. She said the outside was full but that she would take our order herself. She was rude to us about taking the order, wouldn't let us order appetizers until she had taken each individuals drink order, and overall just made us feel really uncomfortable. We did ask our server if they could turn the music down a bit and were again rudely told no. There is a way to tell your customer no, without being demeaning and unkind about it. When we left, half of the outdoor tables were still empty, so they were clearly not full. The food was great, but the service was abysmal and not sure I would go back anytime soon which is devastating considering how much I love this place.
   

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2. S

   Sue VIP

   Londres19 commentaires

   5.0

   Y est allé le 26 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Delicious food; accommodating service and sexy ambience. Love it!
   

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3. OT

   Client d'OpenTable

   Austin1 commentaire

   5.0

   Y est allé le 24 mars 2025

   1. Cote globale 5
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   beautiful place to celebrate fun occasions with friends/family, also great for date night. Food was wonderful, drinks were perfect. Overall 10/10 experience.
   

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4. OT

   Client d'OpenTable

   Austin2 commentaires

   2.0

   Y est allé le 4 mars 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   I typically love a good night out at Justines but our waitress made it very apparent that she was not interested in serving our group. She was rude and it was my birthday dinner! I may not go back for a while! Food and drinks were great but the way our waitress treated us soured the whole experience!
   

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5. I

   Isaac

   Austin6 commentaires

   5.0

   Y est allé le 18 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food and service were incredible. We can't wait to go again.
   

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6. K

   Kelly

   Austin1 commentaire

   5.0

   Y est allé le 8 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Justine’s is just a dream, from the phenomenal service to all the delicious offerings. This team was so accommodating to all of our needs, and I truly appreciated the gracious effort to allow us a little more room last minute on our reservation. Thank you thank you for the exceptional service, I will always hold the memory of this experience in my heart.
   

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7. S

   Sarah

   Austin3 commentaires

   5.0

   Y est allé le 1 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Perfection ✨💕 best place in Austin Best birthday dessert I’ve ever had in my life
   

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8. K

   Kindra VIP

   San Antonio10 commentaires

   4.0

   Y est allé le 17 janvier 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Always great food and atmosphere. It’s an experience for sure
   

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9. D

   Drew

   Austin1 commentaire

   5.0

   Y est allé le 17 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   What an incredible experience, the food was amazing the ambiance was incredible and the service was top notch. I made a mistake with my reservation of 8 and they were able to accommodate what I thought was the proper time. Such a delightful experience. Can’t wait to come back. ✌️✌️
   

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10. O

    Omar

    Austin1 commentaire

    4.0

    Y est allé le 7 novembre 2024

    1. Cote globale 4
    2. Nourriture 4
    3. Service 3
    4. Ambiance 3

    Very good 1st & 2nd courses. Good desserts, but portions way too huge. Lovely ambience setting. Music too loud and does not fit ambience. Service acceptable and courteous but rushed and not attentive. Although quality of food was very good, it was a little over-priced.
    

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