Jax Fish House & Oyster Bar - Kansas City

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1. KM

   KelliM

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   overall4food3service4ambience3

   I’d give the oysters a 5 hands down. They were delicious!! We also got the caviar, and it was good, too. The chowder was tasty, but limited on the seafood. It had a nice size shrimp, and three mussels, one bite size piece of fish, and a couple of bits of chopped clams. The lobster Mac and Cheese was okay, but the collards were super sweet, and virtually inedible. My cocktail had to be remade because the tonic was flat. With all that said, I’d absolutely eat here again. This time all my money would go to oysters. They are out of this world delicious.

   Jax Fish House & Oyster Bar - Kansas CityResponded 2 days agoThank you for the good review! We will take your comments into consideration and see if we can make those items better.

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2. J

   Judy

   Kansas City

   27 reviews

   vip
   3.0

   27 reviews

   Dined 6 days ago

   overall3food4service4ambience2

   They sat us in the bar for some unknown reason even though the restaurant was not busy at all and we had a reservation for more than a week. The food was pretty good and the service was fine. Some of the food seemed like it had been prepared for a day or two.

   Jax Fish House & Oyster Bar - Kansas CityResponded 2 days agoHi Judy, I am so sorry to hear that you weren't seated in a comfortable place for you. I am going to visit with my hosts and see what happened here. I am very glad to hear that food and service was good, but being comfortable is a crucial part of a great experience. If you would like to speak further on this, please call me at the restaurant or send me an email to stephen@jaxkc.c om. Thank you! Stephen Krantz General Manager

   Report
3. SS

   StevenS

   Kansas City

   1 review

   4.0

   1 review

   Dined on January 20, 2023

   overall4food4service5ambience4

   Food was delicious. Had fried catfish and greens with grits. The coating on fish was very thick but everything had great flavors. Our waiter William was very attentive.

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4. MD

   MelanieD

   Kansas City

   1 review

   5.0

   1 review

   Dined on January 16, 2023

   overall5food5service5ambience5

   Waitress was nice but she tended to need to be reminded of things. Food was ok. I was a little disappointed in the flavor but not bad.

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5. OT

   OpenTable Diner

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on January 15, 2023

   overall5food5service5ambience5

   The food was SO GOOD. I will definitely come back again!

   Report
6. RS

   ReneeS

   Kansas City

   4 reviews

   vip
   3.0

   4 reviews

   Dined on January 14, 2023

   overall3food2service4ambience3

   This used to be one of my favorite spots but the food has really declined in quality (and last night was the thirds and final time in the last year or so that I’ve noticed). I’m disappointed. The gumbo was watery, the oysters were small and gritty (sometimes that can’t be helped, but they were pretty unappealing), and the fish and chips were soggy. I was actually a little bit embarrassed to have recommended this place to friends who joined me and had never been before. One of my friends who had eaten very little that day and was starving ordered the shrimp and grits from the restaurant week menu. It was a tiny portion with three shrimp that looked over cooked. I shared my fries with her because she was still hungry. Ridiculous for $40. Sadly I won’t be back. The service was very good though.

   Report
7. OT

   OpenTable Diner

   Kansas City

   4 reviews

   vip
   3.0

   4 reviews

   Dined on January 14, 2023

   overall3food2service4ambience4

   Fish and chips did not seem fresh

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8. LK

   LisaK

   Kansas City

   6 reviews

   2.0

   6 reviews

   Dined on January 13, 2023

   overall2food2service3ambience3

   The food was fair at best. Way overpriced.

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9. OT

   OpenTable Diner

   Kansas City

   8 reviews

   5.0

   8 reviews

   Dined on January 13, 2023

   overall5food5service5ambience5

   Wonderful experience. Great service and delicious food.

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10. JY

    JackYur

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service4ambience5

    Was a little busy and slightly understaffed, but the food still came out quickly and all of it was fantastic quality. Also their all day happy hour makes this spot a must-eat location in the plaza area.

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11. MI

    MsIrvine

    Kansas City

    40 reviews

    5.0

    40 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Casual contemporary surroundings with exceptional service (Maya was terrific), perfect pacing, great seafood variety. Scallops, sole, mahi and seafood chowder were all delicious.

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12. OT

    OpenTable Diner

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Everyone was really nice and the food was great

    Jax Fish House & Oyster Bar - Kansas CityResponded on January 7, 2023We are so glad you had a great time at Jax! Please come back and see us again soon!

    Report
13. DK

    DebbieK

    Kansas City

    12 reviews

    4.0

    12 reviews

    Dined on January 5, 2023

    overall4food3service5ambience5

    Started with a variety of oysters which were fresh and delicious. We had some of the bartenders own creation cocktails and loved them. Husband ordered the Hook. It’s a ton of seafood but he ate and enjoyed every bite. Son ordered the lobster roll and really enjoyed his choice. I ordered the lemon sole. Sorry to say I was very disappointed. The fish had a lot of bones and I couldn’t taste any lemon in the lemon sauce. I normally might have mentioned this to our server, but it was my Husband’s birthday and I didn’t want to possibly mar the occasion.

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14. j

    jlrisman

    Las Vegas

    35 reviews

    vip
    5.0

    35 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Salads were fantastic, seafood fresh and sauces yummy. Kim did a fantastic job of taking care of our table. Next trip to KC we will for sure return!

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15. JG

    JanetG

    Fayetteville

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service4ambience5

    Excellent food and good service but out of bread on a Saturday evening?

    Report
16. RL

    RickL

    Kansas City

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Great food.great selection of seafood options...pretty rare in KC ..great oysters

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17. OT

    OpenTable Diner

    Kansas City

    5 reviews

    4.0

    5 reviews

    Dined on December 29, 2022

    overall4food5service4ambience4

    We were given the happy hour menu and ordered items off of it and the regular menu, but it seems our bill listed all of our food items at the regular menu price instead of happy hour pricing.

    Jax Fish House & Oyster Bar - Kansas CityResponded on January 1, 2023Hi there! I would love to know some more details so that I can fix this. Please call me or Eryk at the restaurant or email me at stephen @jaxkc. c om. Thank you so much, and I look forward to hearing from you! -Stephen Krantz General Manager

    Report
18. KJ

    KellieJ

    Kansas City

    1 review

    1.0

    1 review

    Dined on December 28, 2022

    overall1food1service1ambience3

    I’ve been here a few times and enjoyed. Yesterday I went for a birthday celebration and it was horrendous. The hostess never acknowledged or greeted, waitress forgot and was flippant, food was too salty and soaked in grease. We ultimately spoke to a manager who was dismissive and seemed to think we wanted a free meal. I even offered to pay everything, it was not about money. I did want a positive experience and good meal….I got neither. Very disappointed. You can’t get back a monumental birthday. Zero out of 5 stars. So disappointed.

    Jax Fish House & Oyster Bar - Kansas CityResponded on December 30, 2022Hi Kellie, I am so incredibly sorry that this was your experience. This is deeply concerning to hear, and goes against everything that Jax stands for. I would really appreciate more information so that appropriate action can be taken. At your convenience, please contact me by phone at the restaurant or at stephen@ jaxkc. co m. Thank you so much. Stephen Krantz General Manager

    Report
19. B

    Bill

    Kansas City

    7 reviews

    5.0

    7 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Jax has the best Happy Hour! We love going there, the raw oysters are great, fish and chips are terrific and Sea Dog and hamburger are off the charts.

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20. OT

    OpenTable Diner

    Fayetteville

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    My servers were awesome. The food was delicious.

    Report
21. T

    Two4dinner

    Kansas City

    52 reviews

    vip
    4.0

    52 reviews

    Dined on December 25, 2022

    overall4food3service4ambience4

    Salmon entree was superb The lobster roll was disappointing The coffee was lukewarm water no taste

    Report
22. CF

    CameronF

    San Diego

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    Incredible. Every year this meal knocks it out of the park. I’ve eaten in many places, the feast of the seven fishes at Jax puts most of our Italian restaurants to shame and I’m Italian.

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23. BR

    BonnieR

    St. Louis

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    The Sole was amazing and the service was excellent!

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24. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    We were there for Christmas Eve and had the feast of the seven fishes. Delicious!

    Report
25. SM

    SueM

    Kansas City

    7 reviews

    5.0

    7 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    We had the best night at Jax’s! We were greeted upon entering by the sweetest hostess who sat us immediately at a booth then offered to have the speaker turned down so we could hear better. When we thanked her she said it was her job to make sure we were comfortable. Our waitresses were excellent, very knowledgeable about the food and drink offerings and answered all our questions. We were there for happy hour but stayed for dinner. The smoked old fashioned was one of the best I’d had. We had a 1/2 lb of peel and eat shrimp and smoked salmon ravioli appetizers. The shrimp came with a mustard sauce that was delish! For dinner we shared the seafood chowder which was full of chunky vegetables and seafood and the lobster Mac and cheese. We’ve tried a lot of lobster Mac and cheese but this was by far the best, even better than what we had in Boston! There were tons of huge pieces of lobster! We also love their commitment to sustainably sourced seafood. We will be back!

    Report
26. TB

    TinaB

    St. Louis

    5 reviews

    5.0

    5 reviews

    Dined on December 21, 2022

    overall5food5service5ambience5

    Service was excellent. We had crab cakes and legs, octopus and halibut in different dishes. No oysters but it was all very good.

    Report
27. RB

    RhondaB

    Kansas City

    3 reviews

    4.0

    3 reviews

    Dined on December 17, 2022

    overall4food4service5ambience3

    For the price you pay for the food, you’d think the ambiance would be nicer. It was subpar at best. We sat at a table that was covered with a paper tablecloth and crayons. $50 for a steak, $50 on 1 appetizer plate and paper tablecloths don’t go together. Sadly disappointed when we dressed up for the night. On the positive side our waiter was AWESOME!!!

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28. SS

    ShelleyS

    Kansas City

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 17, 2022

    overall5food5service5ambience4

    I love the bar area. The gumbo was pretty tasty and the lobster roll was delicious .

    Report
29. CK

    CindyK

    Kansas City

    1 review

    4.0

    1 review

    Dined on December 8, 2022

    overall4food4service4ambience2

    The background music was too loud and too heavy on the bass.

    Report
30. MW

    MichaelW

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on December 7, 2022

    overall5food5service5ambience5

    Excellent place to eat, great food, great atmosphere.

    Report
31. TH

    THEODOREF

    Kansas City

    21 reviews

    1.0

    21 reviews

    Dined on December 4, 2022

    overall1food1service4ambience1

    Service was good. The food was terrible. It’s a fish restaurant with 3 fish items on the menu. The restaurant was so loud that I could not hear the waiter talking to me. I would not go back.

    Jax Fish House & Oyster Bar - Kansas CityResponded on December 7, 2022Hi Theodore, While I am glad to hear that you enjoyed the service, I would like to know more about your experience with our food and how we can be better. Please call me at the restaurant at your earliest convenience so that I can learn more. Thank you. -Stephen

    Report
32. WW

    WesW

    1 review

    3.0

    1 review

    Dined on December 3, 2022

    overall3food3service5ambience3

    The portions were extremely small for the price they charge. I ordered salmon and was very disappointed in the portion I was served. I could have gotten a bigger piece of salmon at the store and for far less money. It was definitely not worth the $31 price! I left hungry and ended up ordering a pizza when I got home.

    Jax Fish House & Oyster Bar - Kansas CityResponded on December 7, 2022Wes, I would love to hear from you regarding your experience and figure out a way to get you back so that we can show you our value! Please call me at the restaurant at your earliest convenience. Thank you! -Stephen

    Report
33. OT

    OpenTable Diner

    Kansas City

    2 reviews

    1.0

    2 reviews

    Dined on November 28, 2022

    overall1food2service2ambience3

    Worst experience I’ve ever had here. I know they are short staffed, but you would think you’d take care of the 1 person who made a reservation to an empty restaurant. Food sucked, service sucked, def didn’t bring the coast to the coast less. Better crab legs at Costco $160 and I still went somewhere else to eat afterwards. Really gone downhill

    Jax Fish House & Oyster Bar - Kansas CityResponded on November 30, 2022Thank you for your comments. I am sorry that was your experience with us. Please call or email me at the restaurant at your earliest opportunity so I can learn more. My email is stephen@jaxkc.co m. Thank you again, and I look forward to hearing from you.

    Report
34. CK

    CaroleK

    Kansas City

    1 review

    4.0

    1 review

    Dined on November 27, 2022

    overall4food5service4ambience4

    The food at Ajax is always good. We arrived right at opening and there were just a few patrons. Our server was adequate, not overly attentive or friendly, but overall we had a very nice time celebrating my husband’s birthday.

    Jax Fish House & Oyster Bar - Kansas CityResponded on November 30, 2022CaroleK, Thank you so much for your wonderful review. We look forward to seeing you again soon, and hopefully earn that fifth star!

    Report
35. OT

    OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service5ambience5

    Highly recommend!

    Jax Fish House & Oyster Bar - Kansas CityResponded on November 30, 2022Thank you so much for your great review! We look forward to seeing you again soon!

    Report
36. J

    Jared

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service4ambience5

    Great food that came out quick. Will definitely be making another trip back.

    Report
37. MH

    MelissaH

    St. Louis

    8 reviews

    vip
    3.0

    8 reviews

    Dined on November 19, 2022

    overall3food3service3ambience5

    This is not the Jax Fish House I remember pre-pandemic. Service and food were lackluster particularly the calamari.

    Report
38. TG

    TeresaG

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5

    The food was delicious & our waitress was great! I would definitely recommend it to anyone!

    Jax Fish House & Oyster Bar - Kansas CityResponded on November 23, 2022TeresaG, We are so glad you enjoyed your experience with us, and we look forward to serving you again! -Stephen

    Report
39. G

    Gourmetcounselor

    Kansas City

    35 reviews

    2.0

    35 reviews

    Dined on November 15, 2022

    overall2food2service3ambience4

    So disappointed in this dining experience! We ordered off the Happy Hour menu, which was a mistake. My husbands hot dog with crab was cold with very little crab on it. My shrimp po boy which the waitress said came with fries, came without fries and was what appeared to be previously frozen tiny encrusted shrimp with no flavor whatsoever. When we asked for warm rolls, as the menu said to ask about, we received three cold rolls for the four of us. The waitress said they ran out and it was only 7:00 pm. I had always heard good things about Jax, but not the same as it used to be, evidently. I will not go back and my friend who dined with us said she will cancel her reservation for a group who planned to eat there for a Christmas gathering.

    Jax Fish House & Oyster Bar - Kansas CityResponded on November 16, 2022Dear Gourmetcounselor, Thank you for your comments. I am sorry that was your experience with us, and I am sure that we can do better. Please call me at the restaurant at your earliest opportunity so I can learn more(816.437.7940), or you can email me at stephen@jaxkc.co m. Thank you.

    Report
40. ZB

    ZacharyB

    1 review

    5.0

    1 review

    Dined on November 9, 2022

    overall5food5service5ambience5

    The service is always top notch when we go, and the food is excellent we will definitely be back.

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