Isla at The Standard, London

Isla at The Standard, London reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rianna

   London1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal. My Mum had a great Mothers day lunch. Thank you!
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thanks so much. We're so pleased we were able to contribute to your Mother's day celebrations and hope to see you again soon!
   

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2. R

   Rachel

   London23 reviews

   1.0

   Dined on March 24, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   When the 4 of us first sat down the service was good for the first drink. But after that it was poor. There are 2 menus. We chose a few starters to share which were ok. We had 4 mains. One main was a grain bowl with flaked salmon. It came with a dressing on the side. Even with all the dressing poured on it was completely tasteless. I order poke bowls as cheap take aways with tons of flavour. This was completely terrible for a restaurant. Just lazy. My colleague had a chicken dish which came as a sandwich. She hadn’t wanted a sandwich and this should have been made clear. The other two mains were apparently tasty. So a mixed bag. The waiter was rude. Kicking us off the table because he said he needed it back. We’d been trying to order a drink unsuccessfully for ages. And we didn’t get that drink. It wasn’t busy in the restaurant yet staff seemed unable to service the tables that were full. We had asked for tap water a few times before it was refilled. Bill was expensive. Would never return unless just for drinks as ambience was good. Shame because I’d been looking forward to trying it out.
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thanks for taking the time to leave this feedback and we're really sorry to hear this. I have forwarded this on to the team to be investigated but in the meantime we hope you'll give us a second chance. Please feel free to reach out to us directly via email and a member of our team will ensure you experience the levels of service we pride ourselves on should you choose to return. Best wishes!
   

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3. E

   Eleanor

   London11 reviews

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Having booked the £15 two course lunch deal, we were (somewhat rudely) told on arrival that this was no longer being offered, though it’s still advertised on Open Table. The food we ordered was fine but not the light lunch we had ideally wanted. Service was mixed; some staff very pleasant, some less so. We had to ask for water three times before it arrived, and when we ordered a bottle of wine for the table, a glass of wine was brought instead (though this was not charged for). Overall I don’t think I would return in a hurry.
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thanks so much for taking the time to leave this feedback. We truly believe that your experience doesn't reflect our usual standards and are sorry to hear that we dropped the ball on this occasion. Your feedback has been forwarded on so we can ensure this doesn't happen again. We hope you'll give us a second chance- feel free to reach out via email and we'll ensure your next visit is a more positive one! Best wishes.
   

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4. D

   Deadria VIP

   New York City2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely space. Great food and service. The fireplaces are so cozy on a chilly winter night. The music gives just the right vibe.
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thanks so much! It's really lovely to hear that you enjoyed your visit and we hope to welcome you back soon. Best wishes.
   

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5. M

   Max VIP

   London6 reviews

   3.0

   Dined on February 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   It was a bit embarrassing as I preordered the lunch special at £15 a head to be told they were not doing it that day so I spend significantly more which is really not cool.
   

   Isla at The Standard, LondonResponded on April 21, 2025

   We really appreciate your feedback and are sorry to hear that you weren't made aware of our menu changes ahead of your booking. This feedback has been passed on so we can ensure this doesn't happen again. Best wishes!
   

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6. l

   larraine

   London24 reviews

   2.0

   Dined on February 18, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Very average overpriced food. Started with a really poor margarita with no garnish served in a tumbler for £16. Ordered the burrata which came with a mountain of endive salad plonked on plate with no finesse. Chicken main course was overcooked and tough. Ordered a nice £70 wine which was served almost to the brim by someone who clearly had no idea how to serve wine. They forgot one of our sides which came when we had almost finished our main course. Almost empty restaurant meant there was very little ambience. So disappointed. Way too many good alternatives in the area to risk going here again.
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thank you for taking the time to leave this feedback. We pride ourselves on the quality of our food and service and are truly sorry to hear this. Please feel free to reach out to us directly and a member of our team will ensure your next visit is a much more positive one. Best wishes.
   

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7. A

   Aliette

   London46 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, food was lovely and large portions, highly recommend
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thanks so much! Its really wonderful to hear you were well looked after by our team- I'll be sure to pass this kind feedback on to them. Hope to see you again soon.
   

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8. B

   Banu VIP

   Oxford9 reviews

   4.0

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great location just across St Pancras station if you take Euston Road. Very nice cosy ambiance, cocktail are good, food is okay but nothing extraordinary for the price.
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thanks so much for your feedback. We hope to see you again.
   

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9. F

   Fabrizio

   London3 reviews

   3.0

   Dined on January 31, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Few choices on the menu. My cod was banal and the presentation in the plate was underwhelming. The donuts were dry and hard and I was given just a spoon to eat them, which was useless. I had to ask for a fork, which should have been there from the beginning, possibly with a knife too.
   

   Isla at The Standard, LondonResponded on April 21, 2025

   Thanks so much for your feedback and we're sorry to hear our food didn't meet your expectations. If you'd like to discuss this further, please feel free to reach out to us directly.
   

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10. L

    Louise

    London41 reviews

    4.0

    Dined on December 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Varied menu, plant based options good, lighting bit low to read menu. Make sure bill is correct, extra side orders were logged erroneously on ours.
    

    Isla at The Standard, LondonResponded on December 10, 2024

    Thanks so much for your feedback- I have passed this on to the team to be reviewed. We hope to see you again soon!
    

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