Hula Hulas

3.9
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259 Reviews
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$31 to $50
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Hawaii Regional Cuisine

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About

Hula Hulas is a locally inspired creative-casual restaurant and bar serving breakfast, lunch and dinner. We are nestled within the Grand Naniloa Hotel in beautiful Hilo Bay boasting expansive views of the reef-lined bay and surrounding island. We’ve provided the perfect setting for Hula Hulas’ “farm to fork” cuisine, warm hospitality and a vibrant bar and lounge.
Hula Hulas provides may dining environments suited for any occasion. Enjoy our expansive bar, lounge with live music stage, patio seating to take in the views, private rooms for groups of any size, cozy booths, free-standing tables and communal dining options.
Sourcing our daily catch, utilizing island produce and taking advantage of abundant local ranching, Hula Hulas restaurant takes pride in supporting the people behind our local resources.
Our mission is simple. Source locally, and execute extraordinary meals that showcase the unique flavors of our beautiful island. Bar/Lounge Area non-reservable. Mahalo &a
What 259 people are sayingWrite a review
Overall ratings and reviews
3.9based on recent ratings
3.7
food
4.2
service
3.8
ambience
3.8
value
Noise · Moderate
50% of people would recommend it to a friend
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MQ
MaddensQueen
Hawaii
3 reviews
Dined on December 31, 2019
Overall3food2service3ambience4

Unhappy that the only thing my husband & I could eat to cater to our diet (gluten & dairy free) was apparently not an option. The process of working with our sever took a long time before we knew what was safe to order. Ended up ordering what we didn’t really want or pay for but settled considering we didn’t have reservations else where. Restaurants should include more options for those with specific diets or at least keep the option open to order regardless what special occasion it is.

AE
AEFHi
Las Vegas
25 reviews
Dined on November 28, 2019
Overall4food4service3ambience3

They do have "live music" between the main dinning room and bar...right in the middle and it is way too loud. Sorry, I like live music but when it is overbearing it kills the atmosphere. Our service was compromised by the noise because our poor server just couldn't hear us.

B
vipBacchus4us
New York Area
7 reviews
Dined on November 26, 2019
Overall5food5service5ambience4

Delicious mushroom and goat cheese pizza!

TO
TooOldForBadFood
1 review
Dined on November 9, 2019
Overall2food2service5ambience1

I always get into trouble when I give an honest review. I don't want a call back, I don't want another chance, I'm just telling it like I see it, so maybe someone in charge can make adjustments.

We made reservations, made it clear it was our anniversary, we got seated in the farthest corner of the restaurant, near an open door where just feet outside, was a pool full of screaming kids having a pool party. It may have actually been the quietest part of the restaurant, there was a single musician playing to a room of fifty diners, with the amp turned up like he was at Wembly Stadium. I had to speak uncomfortably loud just trying to be heard by my wife, sitting across a wonderfully crappy table, dirty, with scratches and scars on it. I was seated on a bench, at least 50 years old, that I sank into, placing the table right at nipple level. I am 6 feet 2 inches tall, so my nipples are up there. I wasn't having any fun from the start, so I had a beer, hoping a little alcohol would lighten my mood.

The beer arrived in a plastic cup. Looked like a regular tumbler, but it was PLASTIC! No mood lightening here. The beer was cool in temperature and Maui Blonde is a tasty beer. Wife had a Mai Tai, which was plenty strong, so her mood got lightened!

There were at least two vegetarian selections; my wife is reducing her intake of animal protein for health reasons. She had Mac Nut Pesto pasta. I had baby back ribs.

I don't know when it became popular to pile food on top of other food, but the ribs came out looking like they should have been in a cereal bowl, not on a plate. About six "finger" potatoes (we call them seeds on the farm), the seasonal vegetables, which was four baby bok choy that had been sitting in the steam table for several hours, and literally six little ribs. not even half a rack, $28. All neatly piled on top of each other, like a little food landfill. Ribs might have been cooked in a pressure cooker, there was no char, no Millard Effect (sp)

OT
OpenTable Diner
Hawaii
3 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Outstanding service. Lea did an incredible job.
Thank you, Lea.

OT
OpenTable Diner
1 review
Dined on November 4, 2019
Overall2food1service5ambience1

Our server Kristine was outstanding!!!! But the food ABSOLUTELY & TOTALLY SUCKED!!! 40.00 rib eye, the worst I ever ate. Ahi poke nachos my husband hated. The fish was white looking & old, not pink or red like raw Ahi suppose to look like, & the wonton chips was stale, he said tasted gross. For such a high price the food needs major major work.
WE WILL NEVER EVER RETURN!!!
The only thing that was actually good was our lava flows from the bar and our waitress Kristine.
We know it wasn’t her fault that the food sucked & we didn’t have the heart to complain to her cuz she was so nice!!
OUR ANNIVERSARY DINNER=TOTAL FAIL!! Thanks Hula Hulas for the horrible experience;(

OT
vipOpenTable Diner
Chicago
7 reviews
Dined on October 30, 2019
Overall5food5service5ambience4

Great location, good view, tasty food. Our server, Mary was outstanding.

LH
LynneH
1 review
Dined on October 26, 2019
Overall4food4service5ambience2

Yes, I would recommend for the food. The band was way too loud. Could barely have a conversation. In fact the waitress brought the wrong drink because she did not hear the order correctly. All of the wait help were very attentive.

AN
vipAnaN
Milwaukee
5 reviews
Dined on October 22, 2019
Overall5food4service5ambience5

Our server was great! Very friendly.

JC
JulieC
Miami
2 reviews
Dined on October 6, 2019
Overall2food2service2ambience4

Service was extremely slow, most of the restaurant was empty, yet they said they were very busy. The best part of the meal was the appetizer cheesy garlic bread. Will not recommend nor return

C
Christine
Washington DC
4 reviews
Dined on September 20, 2019
Overall4food4service4ambience4

Lovely setting, interesting menu, nice service. Worth a stop if you are in Hilo.

OT
vipOpenTable Diner
Las Vegas
7 reviews
Dined on September 13, 2019
Overall5food5service4ambience4

This was a get together with my sisters. Our server Tanya was very friendly and personable from start to finish, making sure we had everything we needed. The food portions were quite generous and everything was delicious. I thought the dark miso glaze on the salmon was a little bit rich and salty for my taste and preferred the lighter miso, which was served on the side. You must try the Truffle Parmesan Garlic Fries! The serving size was huge, however, we still finished the whole thing! All in all, it was a great evening with live music, which always is a bonus!!!

MK
MichaelK
1 review
Dined on September 9, 2019
Overall2food2service3ambience2

As my wife ordered, because of her allergies, a different side order, she received like kinda nothing, it was arragend like hell and tasted like nothing.

e
ericn
Oklahoma City
1 review
Dined on September 7, 2019
Overall2food2service2ambience1

For the price the food should be better. Hotel sort of run down. Would dine elsewhere next time

S
Sherri
Hawaii
1 review
Dined on September 3, 2019
Overall3food2service3ambience3

First I was reprimanded for not checking in for my reservation. A smiling face and compassionate tone of voice would have been appreciated.

My order for side of veggies did not come with my food. I had to ask the waitress about it and then it came 16 minutes later when I had finish my sandwich, cold and much too oily.

My portabella mushroom sandwich was much too oily.

This is my third time to Hula Hulas and each time I’ve been dissatisfied with my meal.

Too bad because I love the location and the view. Unfortunately it wasn’t worth it.

EL
EnriquezL
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Good entertainment. Great service and food. Nice ambience. Our server was very helpful with her recommendations off the menu.

Hula Hulas
Responded on August 30, 2019

Aloha Enrique, Mahalo for your great feedback! We are glad to hear you enjoyed our live entertainment, service and food. We hope to see you back in the future and look forward to your return! Joslynne K. McDonough, GM of Hula Hulas

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AM
AndreaM
1 review
Dined on August 18, 2019
Overall4food5service3ambience4

We came here to celebrate my daughter's 13th birthday. When we arrived the hostess saw the note and was so friendly and recognized that it was my daughter's birthday. I was disappointed however, that our server said nothing about it. The restaurant was fairly busy, but our server would be gone for really long stretches and when it was time to pay, I went to pay at the check-in because we were waiting so long for our server. We have eaten at Hula Hulas before and Mary was our server. She was one of the best if not the best server we've ever had. The food was so delicious and between that and our great previous experience, we wanted to come back for my daughter's birthday. The food was still wonderful and we would come back again, I just felt let down on this occasion.

Hula Hulas
Responded on August 30, 2019

Aloha Andrea, I am glad to hear your special occasion was acknowledged by the host, but I am sorry to hear the rest of your experience didn't quite meet your expectations. We appreciate your feedback and will share with our team so we may better serve you in the future! Mahalo, Joslynne McDonough, GM of Hula Hulas

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K
Kekai03
Hawaii
6 reviews
Dined on August 15, 2019
Overall4food5service4ambience5

Good for girls’ night out. Ordered couple orders of calamari, couple ahi poke, garlic fries, garlic shrimp, lilikoi mules. Perfect for 6 of us. Ordered steak and lobster and pork belly dinners to go. Foods were so flavorful. Loved the valet parking, music, and being accomodated in a booth. 15% kamaaina discount was an added bonus.

Hula Hulas
Responded on August 30, 2019

Aloha Kekai, Mahalo for your feedback on our menu items and other amenities. We look forward to seeing you again! Joslynne K McDonough, GM of Hula Hulas

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M
Morice
London
13 reviews
Dined on August 14, 2019
Overall4food4service3ambience3

Good food and happy hour menu and drinks until 10pm 👍🏼

Hula Hulas
Responded on August 30, 2019

Mahalo for the feedback Morice! Glad to hear you enjoyed our late night happy hour! Joslynne McDonough, GM of Hula Hulas

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FC
FilippoC
Saxony-Anhalt
2 reviews
Dined on August 14, 2019
Overall4food5service5ambience3

I definitely recommend the lilikoi bbq ribs and the lilikoi cheesecake. The ambiance doesn’t have much personality and there are only tourist.

Hula Hulas
Responded on August 30, 2019

Aloha Filippo, Mahalo for the compliments on our flavorful dishes! We do hope you come back to join us again not only for our delicious offerings, but to enjoy our local live entertainment that we feature nightly, as well as our nightly specials and daily happy hour. Looking forward to your return! Joslynne K. McDonough, GM of Hula Hulas

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SD
SandiDoylestown
Philadelphia
10 reviews
Dined on August 12, 2019
Overall4food5service3ambience4

Food was outstanding, especially the appetizers which we tried many. The service is a little sub standard due you to lack of sufficient staff.

T
Tracker
1 review
Dined on August 12, 2019
Overall4food3service4ambience5

This was my second visit. The sausages were dried, over cooked and potatoes were in the warmer too long, over cooked, not freshly made. The made to order omelet was over cooked. I was disappointed because everything was so perfect the first time. The omelet was the best I ever had.

SS
SandraS
1 review
Dined on August 7, 2019
Overall4food5service4ambience4

Radio station was there so a bit noisy for conversation. Staff was mostly attentive although it took a little time to get our food and refill on water glasses. Parking outside the restaurant is not always available and it's a hike from the front lobby. Overall love the view overlooking the bay and harbor and it was clean and food was great.

Hula Hulas
Responded on August 14, 2019

Aloha Sandra, Mahalo for your feedback. We will be sure to share your review with our team so we can better improve your service. We look forward to seeing you again soon! Joslynne McDonough, GM of Hula Hulas

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OT
OpenTable Diner
1 review
Dined on August 5, 2019
Overall3food4service3ambience4

The food is good, the service dropped the starter. Never showed up. Good thing, it never made it on the check ... overall good place to eat if you are not up for fine dining.

Hula Hulas
Responded on August 14, 2019

Aloha, We are sorry to hear that your service did not meet yours or our expectations. We will be sure to share this with our teams so we can better improve the experience here at Hulas and hope to see you again soon. Mahalo, Joslynne McDonough GM of Hula Hulas

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P
Patoni
New York Area
15 reviews
Dined on August 4, 2019
Overall4food4service5ambience4

friendly staff, live place

Hula Hulas
Responded on August 14, 2019

Mahalo for the feedback Patoni! Glad you enjoyed our lively atmosphere and awesome staff! Joslynne McDonough GM of Hula Hulas

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JG
JodiG
Hawaii
5 reviews
Dined on July 27, 2019
Overall1food2service1ambience2

Wait service was terrible. What should've been a nice family birthday dinner, was a very rude experience!! My family have vowed to never go there again

NC
NickC
1 review
Dined on July 26, 2019
Overall2food3service4ambience1

Uncomfortably noisy. Impossible to carry on a conversation with table mates. The ambiance is okay if you only want to sit at the bar, have a drink, and listen to the band. But, with the band playing, this is not a good dining experience

J
Jezelle
1 review
Dined on July 26, 2019
Overall5food5service5ambience5

Really love this place...excellent food and service

C
Colbs808
1 review
Dined on July 22, 2019
Overall5food5service5ambience4

First time here and the food was excellent. I’ll be back for more

OT
OpenTable Diner
1 review
Dined on July 22, 2019
Overall5food5service4ambience5

My family and I went here on the recommendation of the local Hilo juice shop owner and the experience was amazing. While waiting for the food we were able to explore the tide pools outside the restaurant and they called us when the table was ready. Staff was friendly and inviting. The food and drinks were delicious. I had the Marlin fish tacos and I would definitely eat them again. The Miso Salmon was moist, flavorful, and crispy to perfection. For desert we had the chocolate cake which was rich and moist, as well as the Lilokoi cheesecake. All of our food was delicious.

OT
vipOpenTable Diner
Hawaii
11 reviews
Dined on July 22, 2019
Overall4food3service4ambience4

Truffle fries were fantastic! Poke bowl delicious. Mushroom pizza was a bit skimpy on the mushrooms. Service was very good.

FS
FrancesS
1 review
Dined on July 20, 2019
Overall5food5service5ambience5

We had a great time, view was beautiful and our server was great! We will definitely recommend and come back and have dinner.

L
Lava
1 review
Dined on July 12, 2019
Overall3food4service2ambience3

The service sucked. The food was great. Atmosphere was kind of loud but manageable. No refills on water. No one offered more drinks. A friend I sat with asked for a take out box. Our waiter took her food instead to wrap it up. The waiter ended up tossing the food and then asking if she wanted them to remake it. By that point we had been waiting 30 minutes for our bill so she said no we got our bill and left. Arrived at 7:30 and didn’t leave til after 9 because we were waiting for our bill. We ended up going to the hotel lobby bar to have more drinks and got way better service there. Good food but seriously work on your service!

Hula Hulas
Responded on July 18, 2019

Aloha Lava and Mahalo for your feedback. We apologize the service did not meet standards and this is absolutely not the service we want you experience. We will continue to train and guide our staff on how to create the best experience for our guests and deeply appreciate your honest feedback. We hope you will chose to join us again, Joslynne K. McDonough, GM

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LV
vipLynnVonB
Hawaii
16 reviews
Dined on July 9, 2019
Overall2food2service3ambience2

It was Taco Tuesday night, but no menu with tacos, no billboard posted. We had to ask. “Ala carte” was one taco, nothing else. The “plate” was two tacos, scoop rice, scoop refried beans, $14. I ordered one beef and one chicken. I received two beef.
The lilikoi cheesecake was very good.

Noise level was horrible! Live music was tooooooo loud.

Hula Hulas
Responded on July 18, 2019

Aloha Lynn, Mahalo for your feedback. We apologize your service and the explanation of the taco plate was not better presented to you. We will continue to work on our standards so we can better serve our guests. We do hope you will chose to join us again, Joslynne K. McDonough, GM

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OT
OpenTable Diner
Des Moines
1 review
Dined on July 6, 2019
Overall5food5service5ambience5

We really enjoyed eating here! Everything was great.

Hula Hulas
Responded on July 18, 2019

Mahalo for your feedback! We are happy to hear you enjoyed the restaurant. Joslynne K. McDonough, GM

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OT
OpenTable Diner
San Francisco
3 reviews
Dined on July 5, 2019
Overall5food5service5ambience5

Welcoming new addition to the family. Thanks for everything — food, entertainment, and attentive staff.

Hula Hulas
Responded on July 18, 2019

Aloha, We are glad to hear you enjoyed all of restaurant has to offer and that we could be your place for celebrating. We look forward to providing you with more exceptional experiences in the future, Joslynne K. McDonough

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j
vipjanie
Hawaii
20 reviews
Dined on July 3, 2019
Overall4food4service4ambience4

Kristina our server is a big reason we keep going back to
Hulas. Wish the music wasn’t so loud but it depends where you sit.

Hula Hulas
Responded on July 10, 2019

Aloha Janie and mahalo for your feedback! We love to hear that you enjoy Kristine as she is truly a great part of our team. We look forward to having you back and further enhancing your experience. Mahalo, Joslynne K. McDonough

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k
vipkpno97
Hawaii
83 reviews
Dined on July 1, 2019
Overall4food5service3ambience5

Service was pretty slow to start and we weren't sure if we would be helped or not once we were seated. we had to wait about 15 minutes before our server came by. But, other than that, the food was good and the service was fine after that.

Hula Hulas
Responded on July 10, 2019

Aloha and mahalo for your feedback, We are glad to hear you enjoyed the remainder of your service, and will be sure that we address your wait time at the beginning of your experience. We look forward to having you back again here at Hulas and exceeding your expectations in the future. Mahalo, Joslynne K. McDonough

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H
vipHowall
Hawaii
5 reviews
Dined on June 28, 2019
Overall2food2service3ambience2

Server tried to hurry us out...so she could turn the table ASAP.
Way too loud. Food was cold.

Hula Hulas
Responded on July 10, 2019

Aloha Howall, Our apologies for the lack of experience you had at our restaurant and that the food did not meet the appropriate standards. We want all of our guests to be able to relax, and enjoy our atmosphere as well as the excellent food our kitchen executes. I do hope you give us a another chance and we look forward to providing you a great guest experience in the future, Joslynne McDonough

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EK
ErinK
1 review
Dined on June 24, 2019
Overall5food5service4ambience4

Service was a little slower than we have had in the past. But we had a great dinner and appreciate the dessert we were given to celebrate our anniversary.

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Hula Hulas is rated 3.9 stars by 259 OpenTable diners.