Hereford House - Leawood

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1. KH

   KristopherH

   Kansas City

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food1service1ambience1

   Undercooked chicken. And overwhelmed waitress. Used to better experience from Hereford house. Manager apologized and said they would adjust the bill. Only the chicken that we sent back and did not want was removed from the check. Thanks

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2. PB

   PBoo

   Kansas City

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   overall4food4service4ambience4

   Food was good, though the medium-rare prime rib was medium well, at least. Strip steak was cooked as to order, though, so 👍🏻 there! Luke took quite good care of us!

   Hereford House - LeawoodResponded 1 day agoHi, We apologize that your prime rib was not cooked to your specifications and hope you will visit again soon, so we can turn this around. -Maya

   Report
3. r

   roger

   Kansas City

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   overall4food5service4ambience5

   Service was very good but not great. Steak was cooked perfectly (medium rare+) and very good. Server forgot a side so I got it to go with my leftover steak. Very pleasant experience overall.

   Hereford House - LeawoodResponded 1 day agoThank you for letting us know how we did, Roger! We hope you will visit again soon. -Maya

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4. CD

   CigarDon

   Kansas City

   26 reviews

   5.0

   26 reviews

   Dined 7 days ago

   overall5food4service5ambience5

   Dave the Server, was extremely Friendly and his Service was excellent 👌

   Hereford House - LeawoodResponded 3 days agoWe are so happy to hear this and will pass your kudos on to Dave! -Maya

   Report
5. GH

   GeoffH

   Kansas City

   96 reviews

   vip
   5.0

   96 reviews

   Dined on August 3, 2022

   overall5food5service5ambience5

   RoseMarie was fantastic, would have never, ever, EVER known she just started @ HH recently! Service was impeccable, steaks amazing. A memorable anniversary dinner w/ our Mom and Kids. Thanks & Stay Awesome!! blessings

   Hereford House - LeawoodResponded 3 days agoWe are so thrilled to hear you had such a positive visit, Geoff! We are looking forward to seeing you again soon! -Maya

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6. R

   Rocky

   Kansas City

   118 reviews

   vip
   4.0

   118 reviews

   Dined on August 3, 2022

   overall4food4service4ambience3

   First, let me say that our server, Andrew S. was really good. He was very attentive and pleasant. He made sure we were taken care of with diligence. Second, the food was acceptable. The salmon was dry and a little too well done. Vegetables were okay. Wedge salad was very good. Ice tea was colored water. It seems that the quality has deteriorated in the last nine months. Our anniversary was not recognized as notified on our reservation. The manager never followed up as promised the last time we did not have quality food. We won't be back for a while. Perhaps it will improve next time we venture there.

   Hereford House - LeawoodResponded 1 day agoThank you for reaching out, Rocky. We are disappointed to hear this visit fell so short and appreciate your feedback as we are always striving to improve and provide the best dining experience for our guests. We will review this with our team at the Leawood location. We hope you will give us another chance in the future! -Maya

   Report
7. OT

   OpenTable Diner

   Kansas City

   13 reviews

   5.0

   13 reviews

   Dined on August 2, 2022

   overall5food5service5ambience5

   Wonderful service and many congrats to us. Our daughter was able to come on and decorate our table. We celebrated our 25th wedding anniversary with a great server and wonderful service. Will definitely be back

   Hereford House - LeawoodResponded 3 days agoWe are so thrilled we were able to be a part of such a special occasion! Happy 25th anniversary! We hope to see you again soon! -Maya

   Report
8. SK

   SuzieK

   Kansas City

   1 review

   4.0

   1 review

   Dined on August 1, 2022

   overall4food4service4ambience5

   My husband & I have been going to the Hereford House for 50 years starting with the one downtown KC. We went there the night we got married & have only missed a couple of anniversaries so has become a tradition. Unfortunately we may have to break that tradition. We are both retired & on a fixed income & it is just getting to be too expensive. Side salad used to be included as one of the sides. Now it is an extra $4.00. Seriously an extra $4.00 when you’re paying almost $40.00 for a steak??? I realize food prices have raised & it’s hard to get help now & we could have gotten something cheaper than a steak but if I’m going to a steak place I want a steak. I can remember when you needed a reservation or wait for an hour or more to get seated. Last night (granted it was a Monday night) there were no more than maybe a dozen or so tables in use. I just wonder how much longer they can stay open. I would recommend the Hereford House but would definitely mention that they are pricey.

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9. OT

   OpenTable Diner

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on July 31, 2022

   overall3food3service3ambience4

   Prices have increased significantly since our last visit (2020). Plenty of empty tables on a Saturday night is a tell tale sign something is not going well.

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10. M

    Mickster

    Kansas City

    22 reviews

    5.0

    22 reviews

    Dined on July 30, 2022

    overall5food5service5ambience4

    Took parents out just so everyone could get a night out to eat, and we like the restaurant. Server Luke was really good. Food was super.

    Hereford House - LeawoodResponded on August 2, 2022We are so happy to hear you and your parents enjoyed your visit. We will be sure to pass your kind words on to Luke! -Maya

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11. LD

    LeandroD

    Dallas

    13 reviews

    vip
    5.0

    13 reviews

    Dined on July 30, 2022

    overall5food5service4ambience5

    Great place to get a pretty good steakhouse! The restaurant is beautiful, service is good and the menu amazing! Great wines too!

    Hereford House - LeawoodResponded on August 2, 2022We are so pleased to hear you enjoyed your visit, Leandro! We hope you will join us again soon! -Maya

    Report
12. AE

    AmyE

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    Hereford House went above and beyond for my parents 50th Anniversary! They accommodated all the notes I entered on the open table reservation. Great service, amazing food and a perfect experience!

    Hereford House - LeawoodResponded on July 25, 2022Thank you for the positive feedback, Amy! Happy 50th anniversary to your parents from everyone at Hereford House! -Maya

    Report
13. M

    Mesey

    Kansas City

    1 review

    1.0

    1 review

    Dined on July 23, 2022

    overall1food4service3ambience3

    It was just uncomfortable my dinner 9th birthday in we didn’t have good experience . My guest that was coming for my daughter had to be left at the door like they wasn’t important I would not go back . All the kids order kids meal we didn’t get our sundae that comes with it everything was rush unpleasant

    Hereford House - LeawoodResponded on July 25, 2022Hi Mesey, Thank you for bringing your concerns to our attention. We are disappointed to hear your visit did not meet our standards and will review this with our management team at the Leawood location. We hope you will give us another chance in the future. -Maya

    Report
14. VF

    ValerieF

    Kansas City

    9 reviews

    vip
    4.0

    9 reviews

    Dined on July 22, 2022

    overall4food3service4ambience4

    Prices have increased but some of the food doesn't warrant it. The service is always great.

    Report
15. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service4ambience4

    Great waiter! Great food!

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16. BS

    BigStinky

    Naples

    2 reviews

    3.0

    2 reviews

    Dined on July 16, 2022

    overall3food3service2ambience3

    Service was slow, even though the place was not filled. There appeared to have been some disorganization among the waiters because we sat ten or fifteen minutes before our drink orders were taken. The quality of the food was both good and bad. The wedge salad was excellent, but the baked potato appeared to have been pre-prepared and was not served hot. I would have sent it back, but I was concerned that it would take too long to get a hot one.

    Hereford House - LeawoodResponded on July 18, 2022Thank you for letting us know how we did. We are disappointed to hear this visit fell so short and will pass this feedback on to our management team at the Leawood location. We hope you will give us another chance in the future. -Maya

    Report
17. OT

    OpenTable Diner

    Charlotte

    2 reviews

    3.0

    2 reviews

    Dined on July 16, 2022

    overall3food4service4ambience4

    Been to HH Leawood numerous times for a great experience . prices are up as expected. Emily was our waitress and did a great job. One BiG issue was the runner who brought the food out & almost got it right. One meal was sHort ( party of 7) so I started enjoying my steak . A few minutes went by no problem except she said we got your meals wrong. She took my steak (eaten/cut) and moved it to another person and put the new steak in front of me. Thats a no-no! We laughed it off to human error but not everyone was so understanding.

    Hereford House - LeawoodResponded on July 18, 2022Thank you for bringing this to our attention. We sincerely apologize for the error with your order and are concerned to hear about the way it was handled. We will review this with our team at the Leawood location. We hope you will give us another chance in the future! -Maya

    Report
18. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5

    Anniversary

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19. l

    luv2dine

    Kansas City

    65 reviews

    vip
    5.0

    65 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5

    Made reservations for Happy Hour, very busy place but the service was great and we did end up getting a table in the bar, but could have eaten at the bar. Happy Hour menu is a great value, we have eaten almost everything on it and highly recommend, keeps us coming back every chance we get.

    Hereford House - LeawoodResponded on July 18, 2022Thank you for the positive review! We look forward to your next visit! -Maya

    Report
20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 14, 2022

    overall5food5service5ambience5

    Had a wonderful dinner! Julian is the best! Lovely evening.

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21. R

    Rocky

    Kansas City

    118 reviews

    vip
    4.0

    118 reviews

    Dined on July 10, 2022

    overall4food5service5ambience4

    The salmon dinner entree was excellent. Very tasty and well seasoned and prepared. The wedge salad was also very good! This dining experience made up for the last one which was not up to par. Service was also fine this time.

    Hereford House - LeawoodResponded on July 12, 2022We are so happy to hear this, Rocky and can't wait for your next visit! -Maya

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22. 6

    66209

    Kansas City

    24 reviews

    vip
    4.0

    24 reviews

    Dined on July 3, 2022

    overall4food4service3ambience3

    We were sat in the bar not main dining area even with reservations. Not sure why other than possible understaffing. Meal prices were a bit confusing. Ordered fillet medallions at $30.00 on menu that included 2 sides but were charged $40.00. This would appear to be more alacart pricing but not really clear. Why would two sides be included but charges added?

    Report
23. VF

    VickiF

    Kansas City

    1 review

    3.0

    1 review

    Dined on July 3, 2022

    overall3food4service2ambience3

    I am pretty sure we got a new waitress and she didn't even come to our table until we'd be there over 10 minutes and another waitress told her we were there. She never asked if we wanted more rolls. She did on ok job. The food was really good thankfully.

    Hereford House - LeawoodResponded on July 5, 2022Hi Vicki, We apologize that your service wasn't top-notch and hope you will give us another chance in the future to turn this around. -Maya

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24. J

    Jackson

    Kansas City

    2 reviews

    5.0

    2 reviews

    Dined on July 3, 2022

    overall5food4service5ambience4

    Service and Food was excellent, however the Creamy Horseradish was almpst thin as milk with very, very little taste.

    Hereford House - LeawoodResponded on July 5, 2022Thank you for letting us know, Jackson! Your feedback will be passed on to our chefs at the Leawood location. -Maya

    Report
25. CM

    ChrisM

    Kansas City

    15 reviews

    4.0

    15 reviews

    Dined on July 2, 2022

    overall4food4service4ambience4

    So loud. Stupid loud.

    Report
26. L

    Lovefoo

    Kansas City

    57 reviews

    vip
    5.0

    57 reviews

    Dined on July 2, 2022

    overall5food5service4ambience4

    We had not been to the Hereford House for a few weeks. As usual it was a really good experience. We tried the Stuffed Trout and it was to die for. We love they continue to keep their classic dishes while adding new ones to keep the Menu fresh. Always a great place to meet friends and enjoy good food and drinks.

    Hereford House - LeawoodResponded on July 5, 2022We love to hear this! Thank you so much for your support. -Maya

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27. d

    dianez

    Kansas City

    29 reviews

    vip
    5.0

    29 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    The KC Strip was excellent, love the wedge salad, green beans, and roasted potatoes. Our server, Brian, was excellent.

    Hereford House - LeawoodResponded on July 5, 2022We are so thrilled to hear you had such a wonderful visit, Diane! Until next time! -Maya

    Report
28. k

    kcrufus

    Kansas City

    13 reviews

    5.0

    13 reviews

    Dined on July 1, 2022

    overall5food5service5ambience5

    Thanks for a great evening. Great service and food.

    Report
29. HF

    HannahFink

    Kansas City

    13 reviews

    4.0

    13 reviews

    Dined on June 24, 2022

    overall4food5service3ambience3

    Food was outstanding as always, we usually choose the 2/$80 option. We really enjoyed the boneless wings this time around. I had salmon and my husband had steak for the main course. Cooked just as we had asked. Only issue we ran into, it we were seated outside in the greenhouse area by ourselves. The entire dinner service it was just my husband and I out there, no music, a little too quite for my liking. We felt a tad left out there. Especially, because out server I think forgot about us sitting out there. He would come out to deliver the 4 courses but nothing above that. Did not ask if we wanted any more drinks, more bread, etc. We love Hereford House but service was definitely underwhelming this time around.

    Hereford House - LeawoodResponded on June 28, 2022Hi Hannah, Thank you for brining this to our attention. This is certainly not the quality of service we strive for and sincerely apologize that this visit fell so short. We hope you will give us another chance in the future to turn this around. -Maya

    Report
30. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on June 21, 2022

    overall5food5service5ambience5

    Bday dinner for son, great meal

    Report
31. SA

    StanA

    Kansas City

    20 reviews

    vip
    5.0

    20 reviews

    Dined on June 20, 2022

    overall5food5service5ambience5

    We went for the Monday filet special and it was great as usual. It was the day after Father's Day so the restaurant wasn't as busy as usual. Had a great meal.

    Report
32. M

    Mike

    Atlanta

    5 reviews

    3.0

    5 reviews

    Dined on June 19, 2022

    overall3food3service1ambience2

    Went there for Father’s Day. Really disappointing service. Food is mediocre.

    Report
33. T

    debbieT

    Kansas City

    6 reviews

    vip
    5.0

    6 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Their steaks are always great! Especially their filets

    Hereford House - LeawoodResponded on June 21, 2022Thank you for the positive review, Debbie! -Maya

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34. SC

    ScottC

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined on June 19, 2022

    overall5food5service5ambience4

    We arrived on a busy Father’s Day and were seated immediately. Our server was excellent and our food was served fast and was excellent. My father commented that it was the best pork tenderloin he has ever had (PT sandwich). I had the salmon and it was also excellent. Since it was Father’s Day, dessert was on the house. We both ordered the carrot cake. A huge portion and excellent as well.

    Hereford House - LeawoodResponded on June 21, 2022Hi Scott! We are so thrilled to hear you had such a great Father's Day visit. We hope you will visit again soon! -Maya

    Report
35. R

    Rocky

    Kansas City

    118 reviews

    vip
    3.0

    118 reviews

    Dined on June 19, 2022

    overall3food3service5ambience3

    Disappointed! The prime rib was tough and had gristle .Quality of the meat was not optimal. Mushrooms cold and tasteless. Wedge salad was good. Fresh rolls good. Potatoes cold. The best aspect of our dining was our waitress, Sherry. She was great. Last three times we were here we tried the prime rib and we will not have it again!

    Report
36. d

    dennisk

    Kansas City

    4 reviews

    4.0

    4 reviews

    Dined on June 19, 2022

    overall4food5service5ambience4

    We had a good time and great food at Herford House for Father's Day. The waitress was very good and friendly and stayed on top of everything.

    Hereford House - LeawoodResponded on June 21, 2022We are so thrilled to her this, Dennis! Happy belated Father's Day! -Maya

    Report
37. MB

    MichaelB

    Kansas City

    11 reviews

    vip
    4.0

    11 reviews

    Dined on June 19, 2022

    overall4food2service4ambience4

    Overall, it was a good time. The service was very good and we had a quiet corner of the restaurant to enjoy the meal. My biggest complaint was the taste of the food. My recommendation is to not eat here for lunch because whatever they clean the grill with the night before leaves a bad taste on the steaks that likely goes away as they cook more food throughout the day. So...dinner, good. Lunch, bad.

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38. F

    Foodlover

    Kansas City

    35 reviews

    vip
    4.0

    35 reviews

    Dined on June 18, 2022

    overall4food5service5ambience4

    Food was great. We were sent a coupon we were supposed to receive for buying dinners for Fathers Day - for buy one get one - and when we asked we were told it was just if you came on the actual day. It was the night before. My suggestion is to give them the day before too if you are going to send “a gift” out. We bought Meals for 6 - and finding you stingy with a coupon you advertised isn’t a good look. We don’t need it, just found it a nice touch. It will make us choose another steakhouse for awhile.

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39. OT

    OpenTable Diner

    Philadelphia

    30 reviews

    5.0

    30 reviews

    Dined on June 17, 2022

    overall5food5service5ambience4

    Terrific experience at a first rate KC steakhouse. Service was attentive and amiable. Food was terrific and if we lived in the area we would visit often.

    Hereford House - LeawoodResponded on June 20, 2022Thank you for this kind review! We hope to see you again soon! -Maya

    Report
40. CS

    CynthiaS

    Kansas City

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 17, 2022

    overall5food3service5ambience5

    Kelly is the best server! We celebrated birthdays and she took great care of us! Steaks weren’t the best we’ve had there but won’t the worse either. Still enjoy coming there!

    Hereford House - LeawoodResponded on June 20, 2022Thank you for your positive feedback, Cynthia! We will make sure to pass along the kudos to Kelly. -Maya

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