Heddon Street Kitchen

We generally enjoyed the food, and found the staff to be polite, helpful and professional. It’s pricier than some comparable restaurants, we thought. Overall we had a good dinner.

Great value set menu

Service was shocking!!!

Excellent open table deal, great food and fantastic service.

We visited this restaurant to celebrate birthday. We were very shocked when we entered the place and no one noticed us for more than 10 mins. Most importantly, we couldn’t hear each other because of the loud noise. The restaurant was very crowded, tables were very close together and everyone was shouting so even though the food was absolutely delicious considering the poor service we received, we probably won’t be coming back.

I was not impressed by my visit to Heddon Kitchen. All style and reputation with no substance.

First of all, the staff made it feel like we were an inconvenience. They barely looked interested in providing anything close to good service; slamming down drinks, lack of eye contact and interest when taking orders and no real personality. At least try to show some character. It may even work to get more money out of me. Not what I expect from a Gordon Ramsay restaurant. Other GR establishments have a real charm and quality, which Heddon Street lacks.

Then the food was average. At best. The mushroom and truffle starter was lovely, truly. I could taste the truffle for hours after. But from there, I felt the rest of the meal was just average and not, again, what is expected from a Gordon Ramsay restaurant. If you are going to use the name, make sure the quality matches. My lamb dish lacked any real wow factor, with under cooked chips and soggy veg. So sad.
For the price you pay also, I expected better quality food but I could have got the same meal from a country pub or a diner for a third of the price and with better flavour. Not worth the money in all honesty.

I certainly will not return. Just another mass produced "Gordon Ramsay" product - No character, class or quality. Such a shame.

Had the lovejanuary lunch, expecting it to be a pared down meal, but it was amazing value. Restaurant was busy but still great service. Will go again.

Food and flavours were great, portions were good. Staff were helpful and regularly checked in on the table, but the serving of food was relatively slow, having to wait quite a bit between courses. Overall still good experience.

The food was good, but nothing impressive. Service was good, not the best either. Overall is just good because it wasn’t expensive.

Lovely place for a dinner and catch up after work. Service was really good and the ambience was excellent.

Great treat for our son on his birthday. Service attentive. Food came out fast. Would definitely return.

We really enjoyed our first visit to HSK. The steamed sea bass was perfectly cooked and accompanied and the superfood salad enjoyable as well as virtuous. The place has a relaxed, talkative all-day feel to it and the service led by Elisa helped make this a very special evening.

Thoroughly enjoyed our meal, we chose from the January special menu and found it to be great value for money. The staff were friendly and welcoming and the atmosphere even at 5:30 pm was enjoyable. We will return!

Service was appropriate and efficient given the large size of our group. Food was disappointing.

perfect place to meet friends for brunch/ lunch with kids. lovely food and great service

My Heddon Street Kitchen experience was a memorable one. Enjoyed the January special menu which presents a nice variety of good value meals. Food was of high quality as one would expect. I felt the service was OK, although waiters were friendly, but i didn't find that they were as attentive despite the quiet afternoon.

Food was not good at all. Service was great tho!

Very enjoyable experience. Ordered off the January menu and even though limited choice the food was excellent. The waiter was very attentive and made it a very enjoyable evening.

Great! Everything was fabulous from the moment we arrived...our meal was memorable and the service was exceptional.

Fabulous breakfast, lots of healthy options available. I asked for non-carbs option for my meal and it was perfectly served. These restaurants all follow very high standards, thank you!

Food is always good quality, but rather overpriced. I ate from the Veganuary menu, which is a fantastic addition.

Sunday roast was a delight and so delicious. Gorgeous restaurant. Servers were efficient, though not particularly welcoming. A choice of water between "still" and "sparkling" - the 2 bottles of still water were 9 pounds which seemed rather exorbitant. But, overall, a place we'd return.

It was a bit disappointing. We were a group of 9 for my mums birthday. We were put in a private dining room upstairs. We had not asked for this and there was no atmosphere as we were hidden away. It was chilly even though they had insisted on taking our coats. Service was slow, food portions were small and exoensive. My sea bass was bland. My sisters ice cream was melted before she received as it had been waiting on a tray outside. My sticky toffee pudding was cool

Need cleaning and a Visit from Gordan

Had bad experience of quality of the beef for Sunday roast. Friends had chicken said delicious. Heddon Street is a lovely location completely traffic free, off Regent Street.

Very friendly staff

Recommended

Great food, as expected. Awful and disinterested service.

We had to continually ask for drinks. Service took a very long time. Could see attention to detail was not given.

We celebrated Christmas dinner here. There was a fixed menu, and it was delicious!

Came here for Christmas dinner. Service was great, place was decorated nicely, but the menu was way overpriced for what you got. Food was so so. The canapés and Amuse Bouche were good, but the entrees and desserts were meh and it was disappointing considering this man yells at people for living about food, and his own restaurant couldn’t deliver a worthwhile meal.

The food was amazing the service as well!! The staff very helpful!! All in all I will definitely go again on my next visit to London!!

greatest pleasure to have sophisticated meal in an elegant restaurant.

Good place, great for kids. Food ok, Sunday lunch which was an option on a Sunday evening. The potatoes & Yorkshire pudding were tough, beef thickly cut, gravy very good & tasty. Shame as it’s a super place. The kids loved their meal.

Food was good, service was good. Only negative was the Yorkshire pudding. Was excited to get it but it was over cooked and dry and the roast beef did not have enough gravy for the pudding.

Welcome and service was great. No complaints whatsoever. All good!!!

A very nice restaurant. The Christmas decorations looked beautiful. The food was amazing and the service perfect!

Heddon Street kitchen has my details on file and they always give me the gluten free menu without my asking which is brilliant.

However, there are serious staff rotations which is a shame as the old manager and his team were wonderful. Each time I visit now there is a different team, apart From the sommelier who is great, as is the wine and food!

Great food, service and atmosphere - highly recommended :-)

It’s the worse fine/ nice dining experience in London I have ever had & I worked in London for over 20 years, we have dined out at least once a month.

We arrived to find Hidden Hedden (Cocktail bar had a private booking so we were directed to the less nice bar at Hedden st. Kitchen, we had 3x terrible cocktails - Staff Specials recommended by staff.
Tasted like medicine!

We had booked a 1930 table arrived at 1840 seated at our table at 2010 hours had to ask 3 members of staff if our table was ready.
Terrible waitress- with a tongue stud- couldn’t understand her, she also told us no 10oz Rib Eye available to up sell 2 of us a More expensive Porterhouse ! After a fair bit of discussion we were finally told they were available. Why?

£37 Steaks were terrible, chewy not cooked properly- medium and medium rare requested- steaks sent back. Excuse of poor supply of meet not accepted.
3 of us -?Starters ok, 1x main ok- Seabass 2 steaks & chips terrible- also a mushroom bruschetta on plate hard not edible.

Complained steaks , 2x Sweets & coffee removed from Bill - still cost £300 for the worst fine dining meal we have ever had.

3 best mates Christmas get together- terrible ! Night ruined 😱
Don’t ever book

Go to gaucho