Hawksmoor Air Street

Reseñas de Hawksmoor Air Street de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Sebastien

   Londres5 reseñas

   3.0

   Comieron en 7 de marzo de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 2

   I love the food at Hawksmoor but unfortunately this might have been my last visit to the Air Street restaurant. The Noise level is barely sustainable, I feel sorry for the waiters and waitress working there constantly. Because it is so busy, the service is inevitably average, waiting too long to get your food, especially the mains...and again it so loud inside that the waiting feels eternity. And what I really did not appreciate is when asking for when our order will come, I am told straight away by the waiter that I should wait for my meat to be cooked !! Trust me, it doesn't take an hour to cook 2 medium-rare cuts ! So £100+ per person excl. drinks, far too noisy, far too long to be served, and a slightly proud waiter. Will seek for alternative.
   

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2. DA

   DAVIDS VIP

   Londres1 reseña

   4.0

   Comieron en 7 de marzo de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   I booked and on arrival was told we had to eat in the bar area. When challenged, the receptionist decided to place us in the restaurant. The service from Kasia was excellent
   

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3. k

   kenneth VIP

   Londres57 reseñas

   5.0

   Comieron en 5 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent steakhouse. Always love the same favourites on the menu
   

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4. OT

   Comensal de OpenTable

   Londres1 reseña

   4.0

   Comieron en 5 de marzo de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   Great food but a lot more expensive than it used to be
   

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5. OT

   Comensal de OpenTable

   Londres1 reseña

   3.0

   Comieron en 4 de marzo de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   My steaks was Rare when I asked for medium Rare. As we were sharing they must have been cut too early. After 10 years of working in hospitality I know what a rare steak looks like and feels like. The fat wasn’t rendered and was all chewy. My waitress was great but forgot my starters. I should get my steak as ordered at their price point.
   

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6. OT

   Comensal de OpenTable

   Londres1 reseña

   2.0

   Comieron en 3 de marzo de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 4

   We ordered the Chateaubriand and the steak was SO TOUGH.
   

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7. MB

   MaryB

   Londres4 reseñas

   5.0

   Comieron en 3 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Another beautiful steak at Hawksmoor loved every mouthful
   

   Hawksmoor Air StreetSe respondió el 4 de marzo de 2024

   Thank you for taking the time to leave us your feedback, I will of course pass your thoughts and rating to the team in the next briefing and look forward to seeing you at Air Street soon.
   

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8. M

   Morgy

   Londres10 reseñas

   1.0

   Comieron en 3 de marzo de 2024

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   I used to go to Hawkswmoor all the time - back in the days when it was super hard to get a table reservation and the popularity of the Hawksmoor chain was on the rise. Those were the days when you felt lucky to get a seat at the table and share the same space as the uppity staff in the restaurant. Then I stopped going to Hawksmoor. So on the occasion of my ex-partner's birthday on Sunday we returned to Air Street - a place we so many times some ten years ago. I booked - easy enough to get a table and even easier to adjust the time of the booking by half an hour. Things were looking good. Sadly it didnt take long to be reminded why I stopped going to Hawksmoor. I was slightly early - say 15 minutes. When I went to check in at the counter adjacent to the bar, the Hawksmoor customer service of old came flooding back in the manner and disposition of the greeter at the desk. She could not have looked down her nose any more without falling over and treated me with such an off hand manner you'd thought I had committed a first degree crime. Sorry to be so plain but I really do wonder sometimes HOW people like this get a job serving customers and how the KEEP a job they obviously hate so much. The food seems to have lost it's gloss - the Sunday roast now a little less spectacular than it used to be. The room was buzzy, the food when it can was perfectly nice. our table server was a great guy and we got a little birthday cake sticky toffee thingy too which was good. But for me the lasting memory will be a reminder of why I stopped going to Hawksmoor. Staff are there to serve customers - not in a servile way, but in a respectful, polite and welcoming fashion. If you cant do that you're in thr wrong job and if you don't do that, you'll make customers never want to return. Like me.
   

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9. OT

   Comensal de OpenTable

   Londres3 reseñas

   5.0

   Comieron en 3 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience as always, the food is delicious but the service is 10/10
   

   Hawksmoor Air StreetSe respondió el 4 de marzo de 2024

   Thank you for taking the time to leave us your feedback, I will of course pass your thoughts and rating to the team in the next briefing and look forward to seeing you at Air Street soon.
   

   ¿Te fue útil?

10. OT

    Comensal de OpenTable

    Londres6 reseñas

    5.0

    Comieron en 3 de marzo de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great Sunday roast as always - friendly staff great good very nice venue
    

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    Hawksmoor Air StreetSe respondió el 4 de marzo de 2024

    Thank you for taking the time to leave us your feedback, I will of course pass your thoughts and rating to the team in the next briefing and look forward to seeing you at Air Street soon.
    

    ¿Te fue útil?