Harry’s Victoria

De reviews over Harry’s Victoria van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. J

   Janice vip

   Londen63 recensies

   3.0

   3 dagen geleden gegeten

   1. Algeheel 3
   2. Eten 4
   3. Bediening 1
   4. Sfeer 3

   Food very good. Service very poor. Very slow to take our order. 1 of the meals & the vegetables came well after the 2 other meals were served. There was no care & attention, no one asked if the meal was ok or if we would like anything else. One of the meals was cold. We had to ask for the plates to be cleared away as we were tired of sitting next to finished plates. We had to ask to see the dessert menus. There was a substantial discount but we would rather have a good dining experience without the discount. Not sure we will come again.
   

   Harry’s VictoriaReageerde 2 dagen geleden

   Ciao Janice, Thank you for your feedback. While we’re pleased to hear you enjoyed the food, we sincerely apologise for the shortcomings in service. Your experience does not reflect the standards we hold ourselves to, and we are addressing this with our team to ensure it does not happen again. We appreciate your comments and hope to welcome you back for a much-improved visit. Kind regards, Harry’s Victoria
   

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2. J

   Jeff

   Houston41 recensies

   4.0

   5 dagen geleden gegeten

   1. Algeheel 4
   2. Eten 4
   3. Bediening 3
   4. Sfeer 4

   The food and wine were excellent, however the service was slow, felt like we were forgotten. We ate at Harry’s twice on our visit to London as it was very close to our hotel. Yes, I would go back again if I wasn’t in a hurry.
   

   Harry’s VictoriaReageerde 2 dagen geleden

   Ciao Jeff, Thank you for your valued feedback. We’re pleased to hear you enjoyed the food and wine during your visits. However, we regret that the level of service did not meet expectations and appreciate you bringing this to our attention. Please be assured we are addressing this internally to ensure a more seamless experience moving forward. We look forward to welcoming you again under better circumstances. Kind regards, Harry’s Victoria
   

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3. J

   Jonathan

   Lancashire3 recensies

   1.0

   7 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 4
   3. Bediening 1
   4. Sfeer 3

   Imagine after waiting 1:50hrs for your meal and being told it was going to be 10mins 15mins ago you enquire where your meal is only to be be told by someone pretending to be a manager that he would have left after an hour if it was himself! Not what you want to hear, when the meal finally turned up after nearly 2hrs of waiting it was OK but the service was lacking and apologies initially non-existent. The real manager I presume did in the end resolve the issue by taking the food from the bill but not a place I would return given the delay.
   

   Harry’s VictoriaReageerde 5 dagen geleden

   Ciao Jonathan, Thank you for sharing your experience with us. We sincerely apologize for the lengthy wait and the lack of communication you encountered during your visit. This is certainly not the standard of service we aim to provide. We understand how disappointing it must have been, and we appreciate your patience. Rest assured, your feedback has been taken seriously, and we are addressing the concerns raised to ensure this doesn’t happen again in the future. We are grateful for your understanding and hope you might reconsider visiting us again. Best regards, Harry’s Victoria
   

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4. C

   Catherine

   Londen3 recensies

   5.0

   Gegeten op 25 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Absolutely fabulous loved it!! The food and atmosphere was excellent along with the atmosphere!
   

   Harry’s VictoriaReageerde 5 dagen geleden

   Ciao Catherine, Thank you so much for your wonderful feedback! We’re delighted you had such a positive experience with us. It means a lot to our team, and we look forward to having you back again soon. Warmest regards, Harry’s Victoria
   

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5. S

   Stewart vip

   Londen16 recensies

   5.0

   Gegeten op 22 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Excellent food served by excellent staff. Very enjoyable evening. Not rushed at all and very relaxing.
   

   Harry’s VictoriaGereageerd op 25 april 2025

   Ciao Stewart, Thank you for your wonderful feedback! We’re delighted that you had a pleasant dining experience with us. It’s our goal to create a comfortable and welcoming atmosphere, and we’re so happy to know we succeeded. We hope to have the pleasure of serving you again soon! Best regards, Harry’s Victoria
   

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6. J

   Joao

   Londen7 recensies

   5.0

   Gegeten op 13 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 4
   4. Sfeer 5

   We had a very good lunch with family. Good ambient. Good service . Good food. Ok price. The only downside is that in lunch they do not have the full menu so there was not steak in the menu. Installations very good. Quiet and charming. Will return .
   

   Harry’s VictoriaGereageerd op 14 april 2025

   Ciao Joao, Thank you for taking the time to share your experience with us. We’re so glad you had a lovely lunch with your family and that you enjoyed the ambience, service, and food. We truly appreciate your feedback about the menu options during lunch—it’s helpful for us as we continue to grow and improve. We’re happy to hear you’ll be back, and we look forward to welcoming you again soon! Warm regards, Harry’s Victoria
   

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7. Z

   Zara

   Londen11 recensies

   5.0

   Gegeten op 12 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   The food was amazing. Lobster ravioli, tuna pizzeta, garlic flatbread, everything was amazing!! The service was lovely, a beautiful place to catch up with friends over amazing food and drinks. Beautiful ambience, new location is my favourite so far.
   

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   Harry’s VictoriaGereageerd op 14 april 2025

   Ciao Zara, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the Lobster Ravioli, Tuna Pizzetta, and Garlic and Rosemary Flatbread—it means a lot to know everything hit the mark. We’re also glad our team made you feel welcome and that the new location provided the perfect setting to catch up with friends. We can’t wait to have you back again soon! Warm regards, Harry’s Victoria
   

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8. S

   Seiyab

   Londen1 recensie

   5.0

   Gegeten op 6 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Food was exceptional fantastic and the waiter was kind. Lovely experience. Will be visiting again soon
   

   Harry’s VictoriaGereageerd op 8 april 2025

   Thank you for your kind words! We’re thrilled to hear you had such a wonderful experience and that you enjoyed both the food and the service. We can’t wait to welcome you back again soon! Best regards, The Harry’s Victoria Team
   

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9. J

   Jack

   Londen4 recensies

   4.0

   Gegeten op 4 april 2025

   1. Algeheel 4
   2. Eten 4
   3. Bediening 4
   4. Sfeer 4

   Good food, lovely interiors, but slow service with items forgotten from the order
   

   Harry’s VictoriaGereageerd op 7 april 2025

   Thank you for your feedback. We appreciate your compliments on the food and ambiance. We apologize for the delays and for the items that were missed from your order. Please rest assured that we are addressing this matter with our team to improve our service. We value your input and hope to have the opportunity to serve you again. Best regards, The Harry’s Victoria Team
   

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10. S

    Sara vip

    Londen1 recensie

    2.0

    Gegeten op 3 april 2025

    1. Algeheel 2
    2. Eten 5
    3. Bediening 1
    4. Sfeer 5

    I wanted to share some feedback following our visit to your restaurant yesterday evening for a 7:15pm reservation, which my family and I were really looking forward to as we were celebrating my brother’s birthday. While we thoroughly enjoyed the meal and the service from the restaurant staff was excellent, I feel it’s important to address a disappointing experience we had with the receptionist upon arrival and departure. I arrived first and greeted the receptionist with a friendly “Hi, how are you?” but was met with complete silence and a prolonged, uncomfortable stare. She did not acknowledge my greeting, nor did she offer any form of welcome or assistance. I eventually had to initiate the conversation by mentioning our reservation, but the interaction remained cold and unwelcoming. Unfortunately, when the rest of my family arrived, they experienced the exact same treatment. The receptionist was again dismissive, silent, and unapproachable — which made all of us feel quite uncomfortable. Upon leaving, there was no farewell or even basic acknowledgment, even when I went to collect my bag from the cloakroom. While everything else about the evening was wonderful, this interaction left a negative impression on what was otherwise a special night. Her demeanor felt deliberately cold and intimidating, which is not what one would expect from a restaurant with such a great reputation. We wanted to share this in the hope that it can be addressed appropriately, as we’d love to return in the future and have a more welcoming experience from start to finish.
    

    Harry’s VictoriaGereageerd op 8 april 2025

    Thank you for your valuable feedback. While we are pleased to hear you enjoyed the meal and service, we sincerely apologize for the unprofessional and unwelcoming experience you had at the reception. This does not reflect the high standards we strive to maintain. Rest assured, we will address this matter with our front-of-house team to ensure such incidents do not recur. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future. Best regards, The Harry’s Victoria Team
    

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