Grotto - Houston

Everything was amazing, except for having to wait a while for our main course.

Excellent service great food. Never disappoints!!

This is a favorite place of mine for business lunches and dinners for pleasure. Always excellent food and service!

I've been going to the Grotto for about 25 years. It used to be much better when they were on Woodway.Now the Westheimer location is over priced, the quality of the food is not as good and it is too noisy for a business lunch.

I wish I remember our waiter, he was so wonderful. We always have great food and great experience when we come dine at Grotto's. Keep up the great service and food and Thank you for making our birthdays special.

Awesome experience with great food! The service was outstanding as the waiter was very intensive on making sure that drinks were filled and we were happy! Desert was exceptional! Great place for an anniversary dinner or a nice meal!

We eat regularly at the Grotto and this visit was below par. The salad had way too much garlic and the food was not hot. Very disappointing and not typical.

Very reliable place. Always enjoyable. Great bread basket and no one rushed us.

Have been going to Grotto since the 80’s!
I frequent the one at the San Luis Resort in Galveston because of my location, was in Galleria area for weekend, Grotto was my pick for Saturday night. Did not disappoint...App was tomato capresse, loved the fact the tomato’s were actually perfectly ripe beefsteak tomatoes! Delicious. Split a plate w daughter n law, no split plate fee. Loved that. Of course Veal Kickerillo was the best, ( my granddaughters pick, loved it!) keep it up with excellence and consistency. Thank you.

Food was excellent, server was a young lady who can use some coaching re: customer service. We felt she “disappeared” a little too often” and no, at 6pm she wasn’t swamped.

The experience - service and good was excellent

Grotto is always a safe bet. Food is predictable but good. Value is good. Raphael is a great server and always willing to accommodate your needs/desires. We have known him for over 25 years at various restaurants and he is still working to make your evening a success. The only downside to us is that the noise level
Is very high.

Its been 5 years and we returned to perfection! Consistency is the hallmark of a good restaurant and taste!!!
Thank you and we will be back!

The dinning experience at Grottos is always a pleasure. Rafael make it even more special.

Very good Italian food in a nice setting. Service was great. We will dine there again.

Outstanding service!!

Enjoyed all of it! Food drinks waitstaff all good . Highly recommend this location for fun and quality

Enjoyed the business lunch with salad and chicken. Raphael always does an outstanding job

Great ambience with great food and excellent service

Great food and fast service as usual. The only slight bump in the service was my usual off menu Pasta (bring it back Pappardelle Campagnola that you’re known for!) as it didn’t arrive with tomato sauce as requested. When I pointed it out to the server it quickly apologized and fixed it but it should have come out correctly to start with.

Our waiter got my order wrong. He was stretched too thin covering too many table.

We continue to invite colleagues and friends to the Grotto because of its consistently good food and friendly service. There is way too much noise, however, to be able to carry on a decent conversation. Because of this, we will be less likely to recommend The Grotto for business meals in the future. We had to practically shout across the table to hear each other; not good.

Fantastic service by a very knowledgeable staff. They make you feel important and taken care of as soon as you sit down. The food was equally excellent!

Amazing food. Went here again after some years while visiting for the holidays. Really impressed with the food.

We went to Grotto for our first time at Christmas. The food was excellent and our waiter John was outstanding. We wanted something a little different for the holiday and were not disappointed. Nice colorful happy atmosphere. A varied and not too large menu and a desert cart to die for. Very large selection of wine.

Nice for Christmas Eve dinner.

They just don’t have service like this anymore... excellent! And great food!

Great food, Great ambiance...
Feels like being back in Italy....

Awesome food and our waiter was the nicest guy and did a great job

Always a fabulous meal an excellent experience!

Excellent food, nice waitstaff, excellent atmosphere at a reasonable price. A nice place for a pizza or pasta and a glass of wine.

Was so hungry didn’t take any pic’s the service was amazing and the food too!
You can order whatever pizza you want and they make it

average food

We mostly visit at lunch on Sundays after church. We use open table once we find out how many will join us, and rarely have issues with getting a table.

You need more waiters and waitstaff...everyone was running around like crazy! Difficult to get good service when there’s not enough help.

Great food great service. Good variety plaenty of options

The food was great was the waiter was attentive but not intrusive. I highly recommend this restaurant for any occasion.

The waiter was in a big rush to take our order and when asked for lemon,he brought it after 10 minutes of serving the main course and just about threw the plate on the table.

He was impersonal,unfriendly and almost rude.

The kind of service I would expect in a fast food place in New York City!!

Got the daily fish special (subbing snapper for salmon) and a Ward Salad. Perfect lunch for Keto diet. Excellent service, as always.

Great meal, wonderful service. This is a consistent winner.