Gravy

Commentaires sur le restaurant Gravy de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Joel

   Raleigh 1 commentaire

   3.0

   Y est allé il y a 6 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 2

   Well for starters, server wasn’t attentive whatsoever to us. Host said we would be getting a desert for our anniversary and the server tried to charge us for a desert so we were confused on why the host said one thing but the server said another thing. There was no calamari to order either. There was no ginger for the ginger margarita and server didn’t even try to offer any margarita options that could be made without it. Then the server said she’ll get us garlic knots and That was pretty much the last time we spoke to our server for 40 minutes. Our salads took 45 minutes to come out and then another 15 minutes for our entree options. So we pretty much sat for a hour waiting for food. Throughout that entire 45 minute wait for the salads, the server didn’t not once come and check on us. Just kept going to her other tables. Would’ve preferred the salads to just be complimentary instead of giving us the larger portions because we ordered small so we wouldn’t get full before the main course. Overall not the anniversary dinner we expected from Gravy. Very lackluster experience. Wouldn’t recommend.
   

   GravyA répondu il y a 5 jours

   Thanks for sharing your experience, Joel. We’re sorry to hear about the service and communication issues during your anniversary dinner. Your feedback is valuable, and we'll address these concerns with our team to improve. We appreciate your honesty and hope to provide a better experience in the future.
   

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2. T

   Taryn

   Raleigh 1 commentaire

   2.0

   Y est allé il y a 7 jours

   1. Cote globale 2
   2. Nourriture 1
   3. Service 4
   4. Ambiance 3

   Our server Hippie was awesome! The food was not very appetizing. The calamari was extremely salty and hard fried. The frutti de mare was bland.
   

   GravyA répondu il y a 3 jours

   Thanks for the feedback, Taryn. We're glad to hear that our server, Hippie, made your experience at Gravy enjoyable. We're sorry to hear that our food did not meet your expectations. We always strive to deliver the best dining experience possible, and your comments about the calamari and frutti de mare will help us improve. We appreciate your feedback and hope to have the opportunity to serve you again soon. Best, The Management Team at Gravy
   

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3. T

   Tracey

   Exclusive1 commentaire

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 5

   Food was good. Not amazing, but good. Service was slow, had to ask for everything because our waitress truly didn’t care. Straws. Bread. Parmesan. The hostess delivered our food. We had to ask her for the bread all the other tables were given and straws we saw others had, but not us, etc. Most of my meal I was thirsty, never got a water refill, not once. I’d have asked but the only time she came to the table was to take the order and drop off the bill. As I was about to pay the waitress says “sorry I was slow today I’m really tired from a double shift”. Might’ve been good to know to start with, but by then we’d already been there WAY too long with no service to speak of… super frustrating and unpleasant, we decided to go elsewhere for dessert because we’d already been a good 90 minutes there.
   

   GravyA répondu le 22 avril 2025

   Hi Tracey, We're sorry to hear about your experience at Gravy. We strive to provide excellent service and it sounds like we missed the mark during your visit. We're glad you enjoyed the food, but we understand the frustration with the service. We'll take your feedback into consideration and continually coach our staff to improve service . We hope you'll give us another chance to make your next visit a better one. Best, Gravy Management Team
   

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4. M

   Mandy

   Raleigh 6 commentaires

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This was our first time at Gravy! We enjoyed the featured Rosé, the Calamari was lightly breaded and cooked well. We would have liked to have salt and pepper on the table to add a little extra seasoning to the appetizer. My husband had the Chicken Parmesan and was satisfied with the portion size. The Vodka Ravioli was AMAZING and just enough! Our date night coincided with many Prom Nights but the staff was able to seat us early.
   

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5. F

   Frank

   Raleigh 1 commentaire

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Delicious food at a reasonable price. No waiting, table was available at reservation time.
   

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6. B

   Bridget

   Raleigh 2 commentaires

   5.0

   Y est allé le 9 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food! The risotto was excellent. The service was amazing to our mom who was celebrating her birthday.
   

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7. J

   Jenna

   Raleigh 1 commentaire

   5.0

   Y est allé le 30 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Food was wonderful and staff was very kind. Service was a bit slow at times, with multiple people at our table being without any water for 20+ minutes.
   

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8. M

   Margaret

   New York City5 commentaires

   5.0

   Y est allé le 28 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My husband and I have eaten at Gravy several times and have never been disappointed. We took some friends there for their first time and they also like their meals
   

   GravyA répondu le 2 avril 2025

   Hello Margaret, Thank you for your kind words and for your continued support to Gravy! We're thrilled to hear that you and your husband have enjoyed your meals with us, and we're grateful for your feedback. It's always our goal to provide an exceptional dining experience for all our guests, and we're glad to know we've succeeded in your case. We look forward to welcoming you and your friends back for another delightful experience soon! Best regards, The Management Team
   

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9. S

   Stefano

   Miami4 commentaires

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Good service and nice ambiance , food is good, enjoyable
   

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10. KW

    KimW

    Richmond1 commentaire

    5.0

    Y est allé le 22 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Great service and delicious food! We’ll definitely plan another visit!
    

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