Giraffe - Victoria

4.2
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68 Reviews
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£25 and under
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Fusion / Eclectic

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Pre/post Theatre
Casual
A world of spices and colours, sizzles and smells. Of secret recipes and even more secret ingredients, passed across tables in noisy restaurants and down through generations. Flavours we can’t even describe. In combinations you wouldn’t believe.

For us, there’s nothing more exciting than discovering these tastes. It’s our passion. Our obsession. It gets us up in the morning and into the kitchen, never knowing exactly what we’ll come across next.

Specials

Giraffe Feel Good Christmas: 2 courses £15.95 / 3 courses £18.95

Book your party before the 27th November and receive a free upgrade to 3 courses and a free glass of prosecco for all. To secure your booking the party organiser will be required to provide their credit card details. £5 per person will be charged only if the booking is cancelled within 48 hours, or in the event of a no show. If there are any amendments required for your booking please allow us at least 24 hours notice. No discount or promotions to the Christmas menu.

Terms and Conditions: Maximum of 20 diners. Includes Tax, excludes service. For bookings over 20 diners, please contact the restaurant directly to check availability.

Valid For: 4 - 20 people

Starts: November 6, 2019

Ends: December 31, 2019

Availability: Sun 12:00PM-10:30PM
Mon-Sat 12:00PM-11:00PM

What 68 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.2
service
4.2
ambience
4.1
value
Noise · Moderate
80% of people would recommend it to a friend
5
4
3
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1
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SP
London
1 review
Dined 4 days ago
Overall4food3service4ambience5

Lovely staff
Portions were small
Great place to meet friends coming in from Victoria station

OT
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great night. The waiter was very helpful and attentive. Food was great

FB
1 review
Dined 7 days ago
Overall1food2service1ambience2

After confirming that we had 241 meerkat movies at the start of the meal, this wasn’t added to our bill at the end. The manager got very aggressive towards me and expressed that he wasn’t going to “give me any money”. It was disgusting. I have never been treated like that in a restaurant before. It became apparent that he was speaking to me differently because I was a woman. He spoke to a male in our party a lot calmer. I would never recommend coming here. The food was far too over priced for the quality.

MA
London
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

Thanks very much, nice time for family and friends. Highly rcommended!

SH
London
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

Amazing food, brilliant friendly staff, lovely atmosphere. Would 100% go back.

ND
Cumbria
1 review
Dined on October 21, 2019
Overall5food5service5ambience5

Great menu, loads of choice. We had 4 main courses, all were delicious. Only criticism would be that salmon teryaki should have been e served skin off.

CL
1 review
Dined on October 19, 2019
Overall4food4service4ambience4

It was our granddaughter (11 year old) choice to come to Giraffe and we thoroughly enjoyed it.
A little cramped but noise level and ambiance was good. Service was ok too.
There could have been a little more healthy choice on the starter/sharing menu but main menu was good.

SK
London
1 review
Dined on October 16, 2019
Overall5food5service5ambience5

I love this place. The staff are so lovely, the food is ok but great value for money.

DM
1 review
Dined on September 27, 2019
Overall3food3service5ambience4

Good location close to Apollo Victoria theatre.
Food was decent .service was good.
Would come back again if going to a show.

IV
London
1 review
Dined on August 26, 2019
Overall4food4service4ambience4

It’s a bit different to standard chain restaurants and the food is good quality and atmosphere is relaxed.

ST
1 review
Dined on August 24, 2019
Overall1food1service3ambience4

The food was lukewarm and of really poor quality and all four of us left most of our meals.

LS
1 review
Dined on August 19, 2019
Overall4food4service5ambience4

Great service and care from our table host. Definitely recommend taking children. The food was really nice.

PW
1 review
Dined on August 17, 2019
Overall5food5service5ambience5

Great meal - Well done, would recommend to everyone, see you again soon 👍👍👍😀😀😀

SB
1 review
Dined on August 14, 2019
Overall4food3service3ambience4

12.5% service charge and they forgot at item from my plate

e
London
3 reviews
Dined on July 21, 2019
Overall2food2service4ambience3

Celebration of old friendships renewed

S
Warwickshire
1 review
Dined on July 3, 2019
Overall1food1service3ambience3

I was really excited about this restaurant and thought I was going to get a great brunch, but it turns out the 'gluten free option' meant they just took the bread off, not leaving much left on the plate. As I ate it, it became rapidly cold, which suggests it was cooked earlier and then microwaved before it got to me.

K
London
1 review
Dined on June 22, 2019
Overall4food4service4ambience5

Staff were very accommodating and allowed us to change our table. The service was excellent and food was very good.

K
London
1 review
Dined on June 15, 2019
Overall4food4service4ambience5

Tasty dinner with quick service. The cheesecake was amazing!

JW
San Antonio
1 review
Dined on June 14, 2019
Overall5food4service5ambience4

So thoughtful and considerate. Great service! Thank you.

LT
London
6 reviews
Dined on May 31, 2019
Overall2food2service2ambience3

I am a frequent Giraffe customer and have been to the Victoria Giraffe on many occasions, maybe at least 7 times this year. However on this occasion my dining experience was terrible!

Had a reservation booked for 3pm however didn’t need it as the restaurant was empty upon arrival. As I waited for my guest I was served promptly, by the manager I think as her customer service was excellent, however she went on a break or left during my meal and that’s when it all went down hill.
For my mains ordered the rodeo chicken burger which is my usual, had sweet potato fries which were dire! They were bland and tasteless. So reordered skin on fries, unfortunately no better. Once the main had finished my server asked if my table wanted desert, we said yes. I asked if the sticky toffee pudding had dates in it, he wasn’t too sure and said if I had any allergies it could be noted on my order. He then went on to say that none of the deserts are made in the kitchen, they are pre made and brought into the restaurant. I was shocked to hear this but ordered the pudding anyway.
Well that was a big mistake! The pudding was DISGUSTING! Literally a frozen pudding that was heated to death in the microwave. It was so tasteless, you can pick up nicer ones from Marks or Waitrose. My friend had the profiteroles which were not any better. Reminded me of something you would see in the frozen aisle in Iceland.
I left the pudding however my guest eats anything so he ate all of the profiteroles.
The restaurant got slightly busy, however we were ignored for at least 30 mins. No one came to clear our table or even checked in on us.
The whole dining experience was an utter let down. I complained to one of the servers who then passed it on to the manager however whilst he listened to my complain, he didn’t really seem too bothered and had quite a nonchalant attitude about it all.
My desert and service charge was waived off the bill, however the damage has already been done won’t be back!

AH
1 review
Dined on May 30, 2019
Overall5food5service5ambience5

Ideally situated near Victoria station and within a few minutes walk of both Hamilton at the Victoria Palace and Wicked at the Apollo. We attended for a pre-theatre meal. The booking was easy and the service prompt and polite. Prices were great especially for London. £10 for a bottle and two for one on cocktails helped. The food was tasty.

R
1 review
Dined on May 18, 2019
Overall5food5service5ambience4

The usual reliable friendly staff and good value food - always recommend

OT
London
1 review
Dined on April 30, 2019
Overall4food4service4ambience4

A bit more expensive

OT
London
1 review
Dined on April 28, 2019
Overall5food5service5ambience5

Had the set menu was great value for money!

CH
London
1 review
Dined on April 16, 2019
Overall5food4service5ambience5

We (our family of 4) called to Giraffe after our visit to Harry Potter at Warner Studios ! The waitress working there was a Harry Potter fan too and was great with our kids - so the fun continued. Thanks for a great evening. We really enjoyed ourselves.

R
1 review
Dined on April 13, 2019
Overall3food3service3ambience3

Two of us have meals and drinks in a Victoria branch. Giraffe offers 2 for 1 meals and drinks which was good but they charged us about 5.50 pounds for service over less 20 pounds bill which are nearly 30% of the bill, Lol. what a thief!!!. Technically they do not want people coming back to the restaurant . haha. I won't!.

OT
London
3 reviews
Dined on April 8, 2019
Overall5food5service5ambience5

The service was good and so was the food.

g
London
1 review
Dined on April 6, 2019
Overall5food5service5ambience5

We went for a weekend in London for our daughters 7th birthday. We looked on line at restaurants near the hotel and found this. We knew nothing about the place before we went but what a pleasant surprise. Very nice place. Staff all extremely helpful. They even brought out balloons and candles for my daughter when they learned it was her birthday! Food was excellent with a good variety on the menu, all food was cooked in view - the kitchen was open plan. I was really pleased with all 3 courses as were we all. Deserts were excellent aswell. If I was ever up that way I would definitely go again. 5 stars.

B
Manchester
2 reviews
Dined on February 23, 2019
Overall4food4service4ambience5

Family friendly fast food with a menu with good variety and choice

S
London
1 review
Dined on February 22, 2019
Overall4food5service4ambience3

Delicious food and drinks, tasty how brownie with ice cream, but very noisy

DB
London
1 review
Dined on February 21, 2019
Overall5food5service4ambience4

Nice family restaurant good choices.
They offered gluten free and the brownie was delicious! Would definitely recommend especially if you are going to see Wicked as the Apollo is within minutes walking.

l
London
6 reviews
Dined on February 20, 2019
Overall3food3service3ambience4

Good place for kids, but some of the food is mundane.

S
N. Ireland
13 reviews
Dined on February 19, 2019
Overall4food4service3ambience3

Good burger and 50% discount on Tuesdays.

d
1 review
Dined on February 18, 2019
Overall5food5service5ambience5

We were late for our meal but the manager was great staff lovely and friendly food spot on will
definitely go again

OT
London
1 review
Dined on February 17, 2019
Overall5food5service4ambience5

First visit to Giraffe restaurant which was not disappointing. Visited with husband and 2 children and we all enjoyed our meals. Little mix up with bill but was sorted promptly. Would definitely visit again and would recommend to friends.

A
Surrey
4 reviews
Dined on February 14, 2019
Overall3food2service2ambience3

The cocktails were OK, the spped of delivery was pretty slow though given how quiet the restaurant was. We opted for the vday set menu which offered good value for money. The starters were nice: chirizo, flatbread and dumplings. The mains were not so good. They were ready before we had finished our starters. The burger was over cooked and dry and the noodle salad was awful! The noodles were cold and undercooked and it really was not a restaurant quality meal, more like something you'd rustle up from left overs! We opted to avoid desert and then due to a till issue we were over charged as the waitress could not work out how to charge us for the set menu, thus we paid full price for dishes. We were in a rush to visit the theatre and did not have the time to challenge the bill but it certainly left a sour taste and we won't be returning.

PP
London
1 review
Dined on February 13, 2019
Overall5food5service5ambience5

We always have a good meal at Giraffe. Good food and excellent service.

LC
London
1 review
Dined on February 10, 2019
Overall5food5service5ambience5

All was perfect, food, ambiance, service..... Nothing else to say......

JC
1 review
Dined on February 8, 2019
Overall2food2service1ambience2

We arrived for our 5.15 reservation ahead of attending a theatre show at 7.30. A table of 4 for 3 courses took an eternity to serve, to then deliver below average food that was massively overpriced and not tasty. Vegetarian burger wasn’t available and only one other thing my daughter liked as a pescatarian on menu. We had to ask for the bill more than once, with us being a rush we didn’t fully check the bill to see we had paid the optional 12.5% service charge. We were all in agreement about the food being poor and had we not had the 2-4-1 taste card discount would have been even more upset. We left the majority of one main and a dessert and the waitress didn’t ask us if all was ok with our meals, she probably knew they weren’t good so didn’t want to open herself up to a complaint. Would we go back, absolutely not.

OT
London
3 reviews
Dined on February 5, 2019
Overall5food4service4ambience4

The service was great and the food was good!