Gessner

3.9
106 Reviews
$31 to $50
Contemporary American
Food and drink celebrate the culinary heritage of the Colorado Rockies. This delicious blend of cultures echoes Vail’s own heritage, modeled after the Alpine town of Zermatt, Switzerland.

Gessner restaurant and bar, is open breakfast through dinner, showcasing authentic flavors from the Colorado Rockies.

Experiences

  • Father's Day Celebration

    Jun 20, 2021 only

    Celebrate Dad at Gessner Restaurant! Enjoy a delicious creek-side BBQ with Fly Fishing Tips & Tricks and Whiskey tastings. Creek-side BBQ menu to feature; Brisket Sandwich, Chipotle Mango Ribs, Grilled Oysters with Chorizo Brown-butter and much more!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 106 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.9
service
4.0
ambience
3.6
value
Noise · Moderate
71% of people would recommend it to a friend
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V
Virginia
Cleveland
11 reviews
Dined on April 22, 2021
Overall5food5service5ambience5

Magical evening! The service, outdoor view, wine selection and meal were outstanding! Truly delightful!

OT
OpenTable Diner
Phoenix
1 review
Dined on April 17, 2021
Overall2food2service2ambience1

Lights too bright. Server slow and rude. Menu limited

ES
ErinS
San Francisco
7 reviews
Dined on March 29, 2021
Overall4food5service5ambience3

Food was good, definitely recommend that goat cheese app and the rack of lamb. Great views of the mountain. Our server was friendly. The host, Elle, seemed unhappy, had bad customer service, and we felt slightly uncomfortable by her attitude

OT
OpenTable Diner
Miami
12 reviews
Dined on March 29, 2021
Overall3food4service4ambience3

Hostess was with unpleasant attitude.

FD
vipFrankD
Denver
2 reviews
Dined on March 26, 2021
Overall3food3service2ambience5

The restaurant looked very nice with a nice atmosphere. The menu had some nice options. The manager did his best to make things right after some hiccups. My wife ordered a pasta dish with chicken for $43. It seemed a little pricey but it was Vail. When it arrived the chicken was cold on top. She asked for some fresh parmesian cheese, and we waited 10 minutes while the waiter wandered around in sight but not close enough for us to ask him where it was. Finally, he came to check on us, and we asked for the parmesian again. He went away and came back with some packets of grated parmesian like you get when you order Dominos pizza. We had seen other table get the freshly shaved parmesian. The waiter threw them on the table and walked away without saying a word. Needless to say we asked to see the manager. Ben took over and did his best to fix things with a round of drinks and dessert on the house. We would have walked out and never come back, but we will probably try it again due to his kindness. In theory it could be a nice place (a little pricey but not bad for a Vail hotel) if things went a little better better overall with the service.

EE
vipEricE
Nashville
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

We had a wonderful meal and Doug, our waiter, was amazing. He was very friendly and accommodated our every request. Highly recommend.

J
Jason
Cincinnati
3 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

Trevor was exceptional with service provided our family celebrating son’s birthday! He is very personable and pleasant.

DA
vipDenverAdventurer
Denver
8 reviews
Dined on March 15, 2021
Overall2food2service3ambience4

We went to Gessner to try something out of the Village. The restaurant had questionable reviews, but we wanted an earlier table than what we had on another reservation at a different restaurant. We were welcomed and the server did a nice job of getting us ready for the evening. We ordered drinks and the first round was perfect (slightly dirty vodka martini and a vodka martini with a lemon twist). We ordered a second round - same thing expected, but a very dirty vodka martini and a slightly dirty vodka martini with a lemon twist showed up. They were both graciously replaced. When our food came, both plates were barely room temp (the table next to us had the same experience and immediately sent theirs back). We decided we'd keep ours and our waiter told us that dinner (including dessert if we wanted) was on the house since the room temp dinners were unacceptable. When it was time to order dessert, though we usually don't, we decided to treat ourselves since it was going to be included in our comped bill. The food, though cold was fair tasting and the dessert was delicious. Our bill came, and expecting to be charged for just drinks as promised, we were ultimately charged for drinks and the dessert (that we wouldn't have ordered had it not been "free"). We decided to pay the bill, tip the waiter and be on our way, likely to not return. The setting is very nice, and it is nice to get out of the village, but unless the ongoing problems that we read about prior to going, and experienced first hand, are improved, for the money you'll pay across a resort setting, I'd go somewhere else.

OT
OpenTable Diner
Denver
1 review
Dined on March 10, 2021
Overall1food2service2ambience2

Service was lacking. Restaurant was not too busy. We sat at the table for 10 minutes before we gave our drink order- a glass of red and a glass of white wine. Red arrived promptly along with the appetizers. After appetizer was finished, the waiter finally stopped by and I asked about the white wine, which was brought promptly. Ordered duck and filet. Filet was perfect. Duck breast was extremely undercooked and there was no flavor. Not really sure of what the plated side was as it was so small and the sauce overwhelmed it. Waiter was non existent until the end on the meal. I let him know about the duck. He generously offered to comp dessert. He put the order in and 15 minutes later, dessert arrived. Cherry crisp was good, but shy on crisp. All in all, a very mediocre meal for the price.

j
janai
San Francisco
2 reviews
Dined on March 9, 2021
Overall3food3service3ambience2

Strange music selection for ambiance! Pop music made it seem like a sports bar instead of the elegant impression given by the menu?! Ended up ordering from bar menu which was nice enough!

A
vipAprildiner
Dallas
48 reviews
Dined on March 7, 2021
Overall3food4service2ambience4

Charcuterie board was disappointing but the main course entrees were good. We had the duck and pasta. Wait time for food was over one hour even though there weren’t too many patrons.

AA
AlexandraA
Charleston
2 reviews
Dined on March 7, 2021
Overall3food2service3ambience4

We didn't realize Gessner was not in Vail Village- we were walking around exploring and had to jump in our car to drive over to Gessner. We had seen a different menu online with options such as Short Rib and were disappointed the menu changed- we were looking forward to trying some Colorado meats. Everyone felt meh about the menu options. The food itself was good, just not super inspiring. The drink menu was great and the valet parking was a nice touch.

C
Chrissy
New England
1 review
Dined on March 4, 2021
Overall5food5service5ambience4

I have quite a few allergies and the waiter and chef went above and beyond to accommodate them. Food was delicious.

D
Dmccune13
Atlanta
1 review
Dined on March 3, 2021
Overall4food4service5ambience4

Great cheese plate and variety! Our waiter was energetic, knowledgeable and very accommodating. We choose this spot for a birthday dinner and the did a great job when I called ahead creating a custom cheese plate and having Prosecco on the table already poured upon arrival.

JM
vipJoseM
Houston
15 reviews
Dined on March 1, 2021
Overall2food5service1ambience1

Food was fantastic but service was not. Didn’t get everything I asked for. Bad waiting service. Young waitstaff with little to no experience. I’d come back for the food but will not because of experience.

K
Krys
1 review
Dined on February 27, 2021
Overall1food1service1ambience3

It was bad experience. We were waiting 45 min for our soup that came cold.
Duck was rubbery, probably worst I ever had. On the plus my wife’s mushroom pasta was good. Also we got 10% off after complaining. I remember Gessner as a fine restaurant.
I hope they will return to previous standard soon.

BP
BlakeP
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

It was a great atmosphere with wonderful food and service!

CD
CD06
Birmingham
1 review
Dined on February 26, 2021
Overall4food5service2ambience4

Food was phenomenal. Service was not great.

OT
OpenTable Diner
Dallas
1 review
Dined on February 26, 2021
Overall3food4service1ambience3

Service was terrible. Waited 30 min for first drink and another 30 before we ordered our entrees. Food was good.

OT
OpenTable Diner
1 review
Dined on February 25, 2021
Overall2food3service2ambience1

Honestly, a very disappointing experience. Waited 20 mins for a server, service was average at best after that, and the restaurant just felt like it was poorly run, with several tables complaining/waiting for service around us.

Food was good but incredibly overpriced for the quality. The Waygu tasted like an average strip steak at best—not worth the price tag.

Really bummed this restaurant was so poor, but can’t win them all.

OT
OpenTable Diner
Denver
2 reviews
Dined on February 25, 2021
Overall3food3service2ambience2

Price is high. Depending on the dish the food is okay for the price. Dishes seemed to come out a least 20-30 min after ordering. The service is very bad. The hosts are great and extremely knowledgeable about the food and wines but the few servers we had seemed to need a bit more training. Forgot to get drinks we ordered and side dishes.

LD
LauraD
Denver
2 reviews
Dined on February 24, 2021
Overall4food5service4ambience5

Waiters knowledgeable, helpful and kind. Good atmosphere for adults or families. When one of our entrees was late, they gave us extra wine and comped the dinner that was late.
Food delicious.

OT
OpenTable Diner
Milwaukee
1 review
Dined on February 19, 2021
Overall2food3service1ambience3

One cold meal, and potatoes cold the second time. One delayed 20minutes. Ordered deserts and still charged us full boat and 20% tip. Ridiculous

OT
vipOpenTable Diner
Washington DC
1 review
Dined on February 18, 2021
Overall1food3service1ambience1

The service was awful. We waited for 45 min after being seated to get someone to take our order. We had to flag down the waiter to get someone come to the table and when she came she asked “if we wanted our check”.... we had not even ordered anything. Once we eventually ordered it took an hour to get the food. They are understaffed with waiters but have so many staff members that only pour you water. The menu is also not updated to what they actually serve in restaurant. Overall would not recommend if you want to have your meal in a timely matter.

OT
vipOpenTable Diner
Naples
2 reviews
Dined on February 18, 2021
Overall1food1service1ambience4

We were charged for an item we did not order. We were over charged for a bottle of wine. The elk sausage was hard and not edible. The duck was rubbery. The lamb chops were bland and tough.
Will not complain about service because, during Covid, not sure if they were short staffed.

KC
KaelenC
Chicago
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

Service was exceptional. Food was delicious. Huge compliments to our server Trevor. He was fantastic and guided us through our menu item selections.

OT
OpenTable Diner
New England
1 review
Dined on February 14, 2021
Overall4food5service1ambience4

Food was excellent, but the waiters didn’t know what they were doing. It took forever to get our food both appetizers and entrees. Our son did not get his soup, they clearly forgot it. Then someone came out of the kitchen with our soup and bread and he took it to the wrong table!! The people said we didn’t order soup!! So the guy left the bread!! It took us another 15 min to get soup and bread!!! Just completely disorganized inexperienced wait staff and there is probably an issue in the kitchen since everything took sooo long. But when the food did come out, everything was delicious. We wanted to order dessert but decided to pass because we didn’t want to sit there for another hour

D
vipDave
Denver
39 reviews
Dined on February 13, 2021
Overall5food5service5ambience4

The waiter gave solid suggestions and everything was excellent!

T
vipTherealreview
Louisville
15 reviews
Dined on February 12, 2021
Overall2food2service1ambience1

Super disappointed. This resturant suffers from "Hotel Resturant" stigma. It can be overcome but only with great food and service which Gessner did not. Seafood platter. Fail it's a glorified shrimp cocktail with canned smoked oysters. The Rack was good but at +$60 no way. I think you can find better good for fair prices elsewhere. I would hard pass on this place. I hate to throw people under the bus but our server lacked knowledge, personality and basic understanding of how to provide great service. Could be management.

VK
vipVKRTW
Oklahoma City
3 reviews
Dined on February 12, 2021
Overall5food5service5ambience5

Worth the very short ride to Cascade village. Great cocktails and dinner!

MM
vipMilenaM
Naples
1 review
Dined on February 4, 2021
Overall5food5service5ambience5

Chris is the best! Excellent service from all the staff.

MM
vipMdrnMan
New Mexico
11 reviews
Dined on January 22, 2021
Overall5food4service5ambience5

Despite the current circumstances this hotel restaurant brings back Pre COVID ambiance with all the necessary social distancing. Lobby/ Bar/ Restaurant is the après ski must!

C
vipCaterina
New York Area
2 reviews
Dined on January 15, 2021
Overall1food1service1ambience2

Service and food were extremely poor. Would not recommend eating here even if you’re a guest of the hotel.

OT
OpenTable Diner
Orange County
1 review
Dined on January 1, 2021
Overall1food1service3ambience2

Food was horrible and given the high prices for entrees like steak, we would have expected more than poorly cooked meat with thick gravy on top of the filet mignon and NY Strip.

OT
OpenTable Diner
San Francisco
1 review
Dined on December 23, 2020
Overall5food5service5ambience4

My husband and 12 yr old son ate together after a long cold day of skiing Ryan ordered the cheese pizza and loved it!! You could tell crust was homemade. It was HUGE, shareable. I had the bison ravioli. Good. Loved the sauce the meat filling was plain tasting I think my husband had the short ribs. Was good. My 5 star rating goes to the Gessner RITA! Yummy!!! And Service. Would definitely go back, kid friendly with nice views of fireplace outside in dining area

JM
JordanM
San Diego
5 reviews
Dined on December 20, 2020
Overall5food5service5ambience5

Outstanding!

OT
OpenTable Diner
Los Angeles
1 review
Dined on December 19, 2020
Overall5food5service5ambience5

Very attentive.

OT
OpenTable Diner
Washington DC
5 reviews
Dined on December 13, 2020
Overall5food5service5ambience5

Great place to eat

JG
JamesG
1 review
Dined on December 11, 2020
Overall5food5service5ambience5

Simply amazing Time. The kids loved it and great customer service

v
vailocals
Denver
6 reviews
Dined on December 10, 2020
Overall3food4service3ambience2

The food was excellent but the wine was way overpriced. They have no paper menus and unless you are a guest at the hotel it is difficult to get the menu information.

FAQs

Gessner offers takeout which you can order by calling the restaurant at (970) 479-7014.

Gessner is rated 3.9 stars by 106 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.