Garduño's- Hotel Albuquerque

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1. DF

   DelF

   Tucson

   1 review

   4.0

   1 review

   Dined on May 19, 2022

   overall4food3service5ambience5

   We used to love going to Garduno’s at Hotel Albuquerque. The atmosphere was always festive and the food hot, spicy and delicious. Drinks were always good, as they were on this visit. Our service on this visit was excellent. But the food is so bland compared to how it used to be. If I had wanted bland Mexican food, I would have stayed in my home city of Tucson and eaten there! But New Mexican Mexican food should be anything but bland. Where is the famous New Mexico heat? Also, while your salsa was very good and had some fire, your chips were too thick and flavorless. We used to have to control our overeating of chips and salsa before the meal. But not this time. I had exactly 3 chips and no desire for more. But I did put some of the salsa on my dinner, which helped spice things up. Please bring back the heat. Also, we enjoy eating sopapillas with our meal. They were served with the meal, but they were not fresh. Real, authentic New Mexican food is one reason we return to Albuquerque time and time again. Please bring back that authentic New Mexican flavor. It is the #1 item on our list of things which make New Mexico so special.

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2. B

   Brad

   New Mexico

   1 review

   1.0

   1 review

   Dined on May 14, 2022

   overall1food1service1ambience5

   Service was really bad! We waited over 30 mins just to get some wine which never came. We decided to leave due to the very poor service. This is the second time we’ve had really bad service. I can’t recommend this restaurant. The patio was very beautiful however.

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3. DM

   DMcG

   New Mexico

   13 reviews

   4.0

   13 reviews

   Dined on May 12, 2022

   overall4food5service3ambience5

   We loved the food and atmosphere! We will be dining there again soon!

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4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 12, 2022

   overall3food3service2ambience3

   Service was slow.

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5. LD

   LanceD

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food1service1ambience5

   Food was horrible! It was cold and tasteless. Our service was horrible as well. The waitress rarely checked on us even though it wasn’t even busy. I was embarrassed I took my mom and grandma here for Mother’s Day. Everyone was very disappointed. We love the Garduno’s by the Cottonwood mall but this one in Hotel Albuquerque sucks!

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6. HS

   HeatherS

   San Francisco

   1 review

   4.0

   1 review

   Dined on May 8, 2022

   overall4food4service4ambience4

   Mother’s Day brunch. We were happy with our experience. Our server was very personable and the food was delicious.

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7. DH

   DirkH

   New Mexico

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food4service3ambience3

   We went on Mother’s Day the menu was a lot smaller than the menu the was shown on line. The waitress seemed to think that us being at the restaurant was an inconvenience. The food was good. There was no dessert available. The margaritas had large chunks of ice.

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8. P

   Pupgirl

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined on May 7, 2022

   overall4food4service5ambience5

   We love Garduno’s at Hotel Alberqueque. It’s such a beautiful hotel and the architecture is gorgeous. We took my mom for Mother’s Day dinner on Saturday so it would not be so busy. However, There were two weddings going on so it was quite noisy. Our waiter was excellent and gave us great service. Since COVID the menu is smaller and the food not as good as before. Hope it will improve as we distance ourselves from the pandemic. Overall it was a good dinner (not quite great)

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9. OT

   OpenTable Diner

   Chicago

   2 reviews

   vip
   2.0

   2 reviews

   Dined on May 7, 2022

   overall2food1service3ambience5

   They have a beautiful patio, it’s such a shame that the quality of the food is so poor. Food was also bland and cold. They seemed very understaffed.

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10. AL

    AndreaL

    1 review

    4.0

    1 review

    Dined on May 7, 2022

    overall4food4service4ambience5

    Staff were nice. Service was a little slow. The noise was pretty loud. Overall a good dinner.

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11. LM

    LuisaM

    1 review

    2.0

    1 review

    Dined on May 6, 2022

    overall2food2service2ambience4

    Very limited menu. Server was ver delayed and not paying enough attention. Just jumping around tables

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12. t

    terih

    New Mexico

    14 reviews

    vip
    3.0

    14 reviews

    Dined on April 23, 2022

    overall3food3service4ambience4

    Very attentive waitstaff, they were able to accommodate substitutes without hesitation. House marg was good. Large shareable portions

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13. OT

    OpenTable Diner

    Washington DC

    16 reviews

    vip
    3.0

    16 reviews

    Dined on April 17, 2022

    overall3food3service3ambience4

    My review may be unfair because I remember years ago when Gardunos was a fine Spanish restaurant and my family routinely went there for Paella. The hotel is still lovely, but the restaurant now serves so-so southwestern food. Our chips were greasy and thick, the beans bland and congealed, the corn pudding too sweet and mushy, and the enchilada and chili reyeno equally uninspired. I also had one of the worst margaritas I've ever tasted, so don't go for the bar.

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14. OT

    OpenTable Diner

    New Mexico

    1 review

    4.0

    1 review

    Dined on April 17, 2022

    overall4food5service4ambience5

    Easter lunch

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15. KS

    KathleenS

    1 review

    4.0

    1 review

    Dined on April 17, 2022

    overall4food5service3ambience4

    It was a little dirty - the waitress was good but not very fast

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16. LG

    LisaG

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service3ambience3

    Food was cold and lacked flavor, the rice was hard

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17. ED

    ElaineD

    San Francisco

    121 reviews

    vip
    3.0

    121 reviews

    Dined on April 1, 2022

    overall3food2service5ambience5

    The service was very good and the room was very inviting. The drinks were good. But the food was below average. Refried beans were dried as if they had been sitting in a pot or in the microwave too long. No sauce for the enchiladas. The shrimp tacos needed some sort of topping or sauce. They were very apologetic and nice but it just wasn’t great food.

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18. JL

    JaniceL

    New Mexico

    1 review

    4.0

    1 review

    Dined on March 19, 2022

    overall4food5service5ambience5

    Trying to determine when they would be open was a nightmare as was trying to make a reservation for 8. Nobody at the restaurant or the front desk EVER answers the phone or returns messages. The food, drinks and service were very good.

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19. JT

    JohnT

    New Mexico

    4 reviews

    2.0

    4 reviews

    Dined on March 18, 2022

    overall2food2service1ambience3

    Kitchen was very slow, food was mediocre. Service was slow. Bar was inconsistent. Definitely not the restaurant it used to be. Would not recommend.

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20. DJ

    DougJ

    New Mexico

    12 reviews

    4.0

    12 reviews

    Dined on October 23, 2020

    overall4food4service4ambience4

    My experience at Guardunos is that the draft beer is warm, so I specified that our two Negra Modelo drafts be served in frosted glasses. The beer arrived warm in unfrosted glasses as usual. The beer was the right color for Negra Modelo, but it was not Negra Modelo. We drank it anyway. The food and ambiance were good and the service pleasant.

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21. JB

    JeffB

    New Mexico

    36 reviews

    4.0

    36 reviews

    Dined on September 5, 2020

    overall4food5service5ambience4

    Decided on outside dining. Just a bit too warm as it turned out. Service started out great. After we had our meals, the check ins became sparse -- adequate but sparse. Good food and friendly service.

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22. KZ

    KarenZ

    New Mexico

    7 reviews

    vip
    5.0

    7 reviews

    Dined on September 5, 2020

    overall5food5service5ambience5

    Even without the sunset it would have been a great evening. Adding in the sunset and moon rise it was off the charts. Emma was fantastic!!! Can’t wait to come back

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23. n

    nmcowgrl

    1 review

    5.0

    1 review

    Dined on August 25, 2020

    overall5food5service5ambience5

    It's a beautiful restaurant and everybody and everything was perfect.

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24. VV

    VegasVixen

    Dallas

    15 reviews

    4.0

    15 reviews

    Dined on August 22, 2020

    overall4food4service4ambience5

    Forgot how lovely the outdoor space is here. The tables were very well social distanced. Sanitizers throughout the entrance. Shrimp fajitas were really good. Our service was good as far from the kitchen as we were. If you are looking for a great spot to meet up and catch up with a lovely outdoor setting with minimal noise, good food and service and trellises, archways and water features that truly provide wonderful ambiance this is a solid choice. We enjoyed it and will be back.

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25. B

    Brad

    New Mexico

    1 review

    3.0

    1 review

    Dined on August 20, 2020

    overall3food4service2ambience5

    It took them almost 10 minutes to acknowledge us at our table and asked for our drink order and give us chips and salsa. It did take a significant amount of time for us to receive our food and some of it was cold. The manager did come over and apologize and comped our meal and the waitress took the responsibility of not acknowledging us right away. It is a really beautiful area to have dinner or lunch but I was a little disappointed in the service and the food. However we will give them another chance.

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26. CC

    ChesterCheetah

    Las Vegas

    11 reviews

    5.0

    11 reviews

    Dined on August 15, 2020

    overall5food5service5ambience4

    Great patio. Great service. Great food.

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27. RW

    RichW

    New Mexico

    1 review

    1.0

    1 review

    Dined on August 15, 2020

    overall1food2service1ambience5

    Terrible service. They gave us our dinner for free.

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28. PA

    PhilipA

    1 review

    4.0

    1 review

    Dined on August 9, 2020

    overall4food4service4ambience3

    Great experience considering the times. They could add other cocktails besides tequila based drinks to make it better suited to those who do not drink tequila based cocktails.

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29. JB

    JeffB

    New Mexico

    36 reviews

    5.0

    36 reviews

    Dined on July 25, 2020

    overall5food5service5ambience5

    Outdoor patio seating. Great location and service. Food was up to Garduno's standards - plenty of flavor and visually appealing

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30. b

    boslon

    Kent

    6 reviews

    4.0

    6 reviews

    Dined on February 4, 2020

    overall4food4service4ambience4

    A business colleague and I met for lunch at Garduño's on a quiet winter's day in February. The staff went out of their way to accommodate our dietary requirements and couldn't have been more friendly or helpful. The food was fantastic with quality ingredients and generous portions. We'll be back.

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31. RL

    RayL

    1 review

    1.0

    1 review

    Dined on December 20, 2019

    overall1food2service1ambience2

    Our server was very unhappy and definitely did not want to be there. We ordered an appetizer and it came after the meal when I asked about it. Trying to get drinks refilled was an imposition. Our dessert came with our appetizer. What they called Carne Asada was burnt roast beef. We had the worst service I have ever had in my 62 years. I would definitely not recommend this restaurant to anyone. I am usually a very generous tipper, but the server got nothing.

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32. SU

    SUSANS

    New Mexico

    20 reviews

    1.0

    20 reviews

    Dined on December 1, 2019

    overall1food1service1ambience3

    We were seated in the lounge area. Only two other parties were there. Two servers tended to the two parties while ignoring us. Not sure why. It wasn't that dark and we were seated a table away from the other party. We waited 25 mins watching while the two servers poured water, brought more chips, etc to the others. We tried to get their attention but nothing. Needless to say, we felt like crap, got up, and walked out. I did mention to the hostess we had reservations and on the way out, mentioned we didn't get served. Too bad, we really wanted to like this place. We walked over to Little Anita's and got the gold star treatment.

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33. Q

    suzQ

    Denver

    50 reviews

    vip
    4.0

    50 reviews

    Dined on November 17, 2019

    overall4food4service4ambience4

    Food service and quality good. Hostess absent and we waited while other folks walked in and took tables. I had to go to the kitchen and ask for help.we were then told other folks had seated themselves at our table. We were then seated in the dark in another section of the restaurant. The lights were turned on but we sat another ten minutes before meeting our waitress. Our waitress was very good ( and in fact two of the wait staff who served at lunch the prior day were extremely good - Daryl and Leo). Both meals were very good as were the drinks. I did however cancel breakfast reservations for the next two days as they don’t seem to value or acknowledge them.

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34. JB

    JillB

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on November 15, 2019

    overall5food5service5ambience5

    Excellent food, service, and atmosphere.

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35. S

    Spider

    Chicago

    21 reviews

    vip
    4.0

    21 reviews

    Dined on October 13, 2019

    overall4food5service5ambience4

    Convenient restaurant inside the Hotel Albuquerque! Great food and margaritas!!!

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36. RL

    RLW1

    Dallas

    15 reviews

    4.0

    15 reviews

    Dined on October 4, 2019

    overall4food3service4ambience4

    Food was ok, good chips and salsa. We flew in late and they were open. Not a place you say “this is amazing” and return to.

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37. TT

    TonyT

    Phoenix

    55 reviews

    vip
    5.0

    55 reviews

    Dined on August 23, 2019

    overall5food5service5ambience5

    Great food. Terrific happy hour. Just a wonderful experience.

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38. SP

    SusanP

    Dallas

    3 reviews

    3.0

    3 reviews

    Dined on August 11, 2019

    overall3food1service4ambience4

    We were a family party of 9- elderly cousins 962-79) gathering for first time in many years. The queso, guacamole and chips were great and tasty to start the gathering. Food was cold- cheese not even melted on my enchilada nor on my sisters. We did not cause a scene because food was not as important as being together - but afterwards Everyone said food was cold. Very disappointing - Susan Page

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39. MG

    MrsG2011

    New Mexico

    11 reviews

    4.0

    11 reviews

    Dined on July 7, 2019

    overall4food4service3ambience3

    Food was great, service was a little slow, but didn't mind. Just enjoying the afternoon with family. Pricing on the meals was on the high side, but your are in Old Town....so we expected it.

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40. BW

    BonnieW

    New Mexico

    1 review

    5.0

    1 review

    Dined on May 17, 2019

    overall5food5service5ambience5

    I have always loved Gardunos and was pleased to find it located at our hotel. What a nice surprise and great benefit for the hotel as well. The food was wonderful, service was great and friendly. Breakfast was very good as well.

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