Fogo de Chão - Albuquerque

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1. C

   daveCal

   New Mexico

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   overall1food3service1ambience3

   Wait 45 minutes for the meat, after one hour I just gave up and leave. The “whole experience” was a couple of meat.

   Fogo de Chão - AlbuquerqueResponded 1 day agoDave, we apologize to have inconvenienced you, as it's never our intention to keep our guests waiting. We appreciate you bringing this to our attention and we hope to welcome you back soon. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further.

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2. EC

   ErikaC

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Went for thr first time for my husband's birthday. We are very pleased with the experience overall. Love the energy and how the servers put in a show with the stacking of dirty dishes on the trays. Loved it. We will be back.

   Report
3. OT

   OpenTable Diner

   New Mexico

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service4ambience3

   They were very busy, which caused the service to be slow. As usual it was very loud. Wait staff were very friendly. Overall it was a good experience.

   Report
4. OT

   OpenTable Diner

   Tampa

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   I took my sister to the venue as this was her first time. She was more than impressed. She loved it and was upset she had been missing out. The service was great through the night My only disappointment is that the we’re out of beef ribs. I plan to come back soon and get them. Maybe even today lol. You ca never go wrong with this place! Make your reservation. Enjoy Fogo

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5. M

   Mike

   New Mexico

   148 reviews

   vip
   5.0

   148 reviews

   Dined on August 9, 2022

   overall5food5service5ambience5

   Service, food, atmosphere perfect as usual!

   Report
6. OT

   OpenTable Diner

   New Mexico

   1 review

   5.0

   1 review

   Dined on August 8, 2022

   overall5food5service4ambience5

   We went for anniversary it was a beautiful experience as always the service was phenomenal.

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7. H

   Heather

   New Mexico

   12 reviews

   vip
   2.0

   12 reviews

   Dined on August 7, 2022

   overall2food5service3ambience3

   We got there with reservations & were seated in a timely matter, our waiter got our drink order right away & dinner started perfectly. We even were asked a few times if there were any meats we wanted brought out & what temperature we wanted them. Closer to the end of dinner we waited to see about ordering dessert. I usually love their dessert & love going there even more for a birthday because they write on your plate & usually light a candle on it. We saw this as well for someone else when we walked in. Anyways someone finally asked us if we wanted a dessert menu, but we knew what we wanted & ordered the key lime pie & chocolate cake. We waited about 20-30 min & nobody came back with our dessert, which was strange because they were really on top of everything else. Finally someone came by & said our desserts would be right out. A waiter came out with my husband's chocolate cake, but no key lime. I was then informed that they ran out of that dessert & I needed to pick a new one. So I decided the chocolate cake as well, thinking they would still do the happy birthday on the plate at the least. Well unfortunately that did not happen the brought out my dessert & set it down & walked away. That really bothered me since I was the one that chose to go there to celebrate my birthday. The food was great everything at the beginning was great it was just the last 45 min of service that ruined it. Hopefully they do better next time.

   Fogo de Chão - AlbuquerqueResponded on August 9, 2022Heather, we are glad you were seated promptly and enjoyed our delicious food. However, hearing we didn't earn your full satisfaction, especially on your birthday is disappointing. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
8. LS

   LeahS

   New Mexico

   4 reviews

   5.0

   4 reviews

   Dined on August 7, 2022

   overall5food5service5ambience5

   Anniversary

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9. D

   Dinner

   St. Louis

   42 reviews

   vip
   3.0

   42 reviews

   Dined on August 6, 2022

   overall3food2service3ambience3

   There are a few managers and staff here that we feel do a terrific job. The door to the patio needs an automatic mechanism to aid gauchos and also to encourage them to bring meats outside more often. If the fans are turned on, it keeps the flies to a minimum. We applaud Fogo for being present in Albuquerque and for the wisdom of extensive outdoor seating. We know the food and service can be better and look forward to experiencing that in the future.

   Fogo de Chão - AlbuquerqueResponded on August 8, 2022We appreciate you taking a moment to share your honest recommendations and feedback with us, as this allows us the chance to make improvements. We look forward to welcoming you back soon for a five-star experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
10. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined on August 5, 2022

    overall3food4service3ambience4

    Felt pressure from mixologist bringing cart by table and advertising the fabulous drinks, continuing to push the drinks until someone said yes.

    Fogo de Chão - AlbuquerqueResponded on August 9, 2022It's never our intention to push a menu item on someone, and apologize if you feel this way. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
11. BT

    BusinessTraveler

    Chicago

    13 reviews

    4.0

    13 reviews

    Dined on August 5, 2022

    overall4food4service3ambience2

    I’ve been to this location before in the past month, and service has gone down a bit. We seemed to be sitting around waiting a lot for meat to come around and had meat pass us without anyone stopping to offer. We would have ordered more drinks, but our server said hi to us and never came back, the manager came over to ask how things were and was able to get at least a second round of drinks. One other issue, that was actually a problem last time, a lot of flys inside around tables and the salad bar.

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12. IS

    ISHMAELU

    New Mexico

    3 reviews

    5.0

    3 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Phenomenal experience and amazing food! I would highly recommend.

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13. OT

    OpenTable Diner

    New Mexico

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    Rosemary was AMAZING she made the best strawberry hibiscus French 75! The lamb chops were also excellent, the flan was to die for!

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14. WS

    WilmaS

    Jacksonville

    4 reviews

    2.0

    4 reviews

    Dined on July 29, 2022

    overall2food2service3ambience2

    This was our '2nd' time attending this type of event and it was a little disappointing. The seating inside the restaurant for attendees was sparse. The bar food options this time were a let down. The wine selections was okay. The servers were very gracious. The cost of these events aren't going down -- the quality of bar food options shouldn't either. In addition you should be able to upgrade into the dining room at a discount.

    Fogo de Chão - AlbuquerqueResponded on August 2, 2022Wilma, your feedback is disheartening to receive, as we love to offer our guests quality meals and service. Please know your satisfaction is important to us, and we hope to invite you back for a better experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
15. TN

    ThomasN

    New Mexico

    3 reviews

    5.0

    3 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    Attended a bar wine event serving various Tapas, all was good, recommend highly. Management and Staff Exceptional.

    Fogo de Chão - AlbuquerqueResponded on August 3, 2022Thank you for your recommendation, Thomas! We appreciate your support and look forward to your next visit!

    Report
16. OT

    OpenTable Diner

    New Mexico

    2 reviews

    5.0

    2 reviews

    Dined on July 26, 2022

    overall5food5service5ambience5

    Food was good. Service was excellent.

    Fogo de Chão - AlbuquerqueResponded on July 27, 2022We are happy to have earned your five star rating of approval! Thank you for your online support and please visit again soon!

    Report
17. IP

    IPadilla

    Phoenix

    1 review

    1.0

    1 review

    Dined on July 24, 2022

    overall1food1service2ambience3

    The restaurant was not setup or ready to begin service at time of our reservation (11:00 am on Sunday). They were still setting up and the meat was undercooked but they were trying to push it out to not delay, which impacted the food quality.

    Fogo de Chão - AlbuquerqueResponded on July 26, 2022We apologize for the delay, as we always want our cuts and sides to be ready as soon as you come in. We value your feedback and hope to welcome you back soon, so we can make this right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
18. OT

    OpenTable Diner

    Las Vegas

    11 reviews

    5.0

    11 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5

    Great food and service!!

    Report
19. A

    Allen

    New Mexico

    1 review

    5.0

    1 review

    Dined on July 19, 2022

    overall5food5service5ambience5

    The food was fantastic and all of the meats were perfectly cooked. All of the service staff were very attentive. Service was great!

    Fogo de Chão - AlbuquerqueResponded on July 20, 2022We strive to serve perfectly prepared meat cuts and it is great to hear that you enjoyed everything, Allen! Thanks for your support and please visit again!

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20. a

    asdf

    New Mexico

    1 review

    3.0

    1 review

    Dined on July 16, 2022

    overall3food3service4ambience3

    We went on an off day. They were running behind so we didn’t get the full brunch experience. The food was better than the other similar restaurant in town but it was a rather weak experience over all.

    Fogo de Chão - AlbuquerqueResponded on July 18, 2022We love to deliver our guests consistently great experiences, so we're sorry we missed the mark. We would appreciate the chance to invite you back for a better time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
21. CH

    CHer

    1 review

    3.0

    1 review

    Dined on July 14, 2022

    overall3food5service2ambience1

    If you like flies then this is the place for you. Service needs improvement. One server out of the five was awesome. Food was great but the service needs help. Drinks ok.

    Fogo de Chão - AlbuquerqueResponded on July 18, 2022Cher, this feedback concerns us to read, as we take great strides to ensure a sanitary environment. Please allow us the chance to speak with you further regarding your visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
22. OT

    OpenTable Diner

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on July 10, 2022

    overall5food5service5ambience5

    Although restaurant mentioned in confirmation there could be a wait for our table, there was no wait. This was a new restaurant for us. Their service style is unique. There is a salad/vegetable/cold meats and fish bar where you help yourself. It is a bit like a top tier hotel brunch service. The meats are prepared over flames and brought on skewers to your table, like dim sum, where a bit is sliced off for you, again like a brunch at a hotel. The meat is grill hot if you are lucky. There was a half off wine special but we had their excellent cocktails. And the flan was spectacular. Very good dining experience. It was fun to people watch too.

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23. RR

    RobR

    New Mexico

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5

    Being first time visitors, we really enjoyed the atmosphere, the selection of food and the caring waitstaff. We celebrated 22 years of marriage so I wanted to bring my wife someplace really nice and this place hit all the marks! My daughter recommend the full experience and we are glad we did. Excellent tasting food and meats. My wife really loved the mash potatoes with the different cuts of meats and the various sauces. I really enjoyed the lamp shank and the potatoes as well. Everyone stopping by to see how we are doing and how things are going and that meant a lot. We ordered the flan for dessert and it was out of this world! It was firm and smooth and very creamy. Perfect texture and the caramel sauce was amazing. Still trying to figure out all the flavors! Overall, it was excellent meal with excellent staff and an excellent environment. I am so glad we chose this place and we will come back again! 10 out of 10 from me and my wife!

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24. JG

    JGLVermont

    New Mexico

    1 review

    4.0

    1 review

    Dined on July 7, 2022

    overall4food4service3ambience4

    This is a nice restaurant. I do think it is pricey for the quality and service. I found that I was waiting on them to circulate with the meats... so you have to be flexible with that. The salad bar was wonderful - except at first there were no greens options but they came later. All in all very good food and good service. I'm not sure I would go again - somewhat pricey for the quality.

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25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 4, 2022

    overall5food5service5ambience5

    Absolutely top notch service from Trevor, Leana, and managers on duty Chloe and Joshua. From arrival to departure this was by far the best Fogo experience we’ve ever had and will hold other locations to. Thank you!

    Fogo de Chão - AlbuquerqueResponded on July 6, 2022We are committed to providing the top-notch service that you describe and we appreciate you taking a moment to recognize our staff! Thank you for your support and we look forward to serving you again soon!

    Report
26. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on July 4, 2022

    overall1food1service2ambience2

    Outrageous prices and attitudes in this restaurant for consistently average buffet style cuts, also when brought to table announced as medium rare but all were very rare and paltry offerings of sides.

    Fogo de Chão - AlbuquerqueResponded on July 5, 2022Learning your experience was just average is never what we like to hear, as we love offering quality meals for our guests. We hope for the chance to regain your confidence and better serve you again soon. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
27. AD

    AnthonyD

    New Mexico

    14 reviews

    5.0

    14 reviews

    Dined on July 2, 2022

    overall5food4service5ambience4

    Great service from start to finish and food kept coming

    Fogo de Chão - AlbuquerqueResponded on July 5, 2022We strive to provide excellent service, and it is great to hear that this was your experience from beginning to end. Thanks for sharing and please visit again soon!

    Report
28. O

    Overpriced

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on July 1, 2022

    overall5food5service5ambience5

    Food was amazing and the service was TOP NOTCH!! One of the best service I’ve ever had.

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29. OT

    OpenTable Diner

    New Mexico

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 29, 2022

    overall5food5service5ambience5

    This visit stood out to me. I’ve dined here 30+ times since it’s opening and at every visit something unique happens in the most positive way. Last night, Lucas brought out a plate of beef ribs. I didn’t ask for them but he remembered how much I enjoyed them from the last visit. This is what Guest Experience is all about. Other restaurants need to take notes from The Fogo team. See you Friday!

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30. OT

    OpenTable Diner

    Chicago

    5 reviews

    3.0

    5 reviews

    Dined on June 28, 2022

    overall3food4service2ambience3

    Food is good but way too expensive for Albuquerque. Service was terrible the waitstaff continuously interrupted us while we were holding conversations. Once or twice okay but constantly it was annoying. Also one of the gauchos kept jumping around and throwing plates… really weird

    Fogo de Chão - AlbuquerqueResponded on June 30, 2022Our goal is to offer quality food in an enjoyable atmosphere, so we are saddened if you feel otherwise. Your feedback will help us improve as we address this with our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
31. TR

    TristanR

    New Mexico

    2 reviews

    5.0

    2 reviews

    Dined on June 25, 2022

    overall5food5service5ambience5

    Great place. Good energy. Staff is friendly and upbeat. Food was amazing. Just heads up if you pay for the full course experience they “aren’t allowed to give Togo boxes”, which I understand but they don’t tell you that so a lot of food went to waste we could have taken home.

    Report
32. OT

    OpenTable Diner

    Little Rock

    3 reviews

    3.0

    3 reviews

    Dined on June 23, 2022

    overall3food3service2ambience3

    We were seated right away and a waiter brought us menus and said they would be back to take our drink order. 30 minutes later we flagged him down and said are you our waiter? He then said oh no one has been here ok I’ll be your waiter then, right. He suggested the full experience so we chose that and headed to the cold bar to get a few things. They started bringing meat. I asked for the Chimichurri sauce and other sauces 4 times until they finally brought it. They then kept coming with the same cuts of meat but no chicken or filet. They asked if there was anything else we wanted and we said well yes we have not been served half the meat options and we really would like to try the chicken and the filet. They said we don’t have any cooked filet I’ll have to cook some for you, then hesitated. We said yes please cook it for us, he walked away annoyed. He also asked what kind of chicken we wanted bacon wrapped or chicken leg. We said both. We paid for the full experience but they seem to only want to serve the cheaper cuts and clearly wanted us to leave. We were only there later because no one was our waiter for 30 Minutes. We eventually got the filet which was wonderful and the bacon wrapped chicken but no chicken legs. Based on my experience at other Fogo de Chao in other cities with a much better experience I would not go out of my way to return to the Albuquerque location. If you do go be sure to ask right away for the filet and keep a menu with you so you can track what they bring and ask for the items they seem to not be bringing.

    Fogo de Chão - AlbuquerqueResponded on June 24, 2022We are sorry that your recent experience with us didn't warrant a higher rating. Our team works hard to ensure our guests experience the quality service they deserve. Please know that we care deeply for the opinion of our guests and hope to better serve you next time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
33. JK

    JohnK

    1 review

    3.0

    1 review

    Dined on June 22, 2022

    overall3food3service3ambience4

    Disappointing. For the amount of money we spent the food ranged from pretty good to oddly disappointing (well done filet mignon? yuk) The server was a trainee who needed a lot more training. Very frustrating. Got our drink orders wrong, twice. We expected better, given the chain's reputation. Will not return.

    Fogo de Chão - AlbuquerqueResponded on June 27, 2022We are saddened to read your feedback, as we always want our guests to find value in our delicious and quality cuts, John. Your feedback will help us to improve, and we hope you will give us another chance to ensure your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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34. GK

    GKSS

    New Mexico

    7 reviews

    3.0

    7 reviews

    Dined on June 19, 2022

    overall3food3service4ambience3

    The market fresh table and meats served to table is expensive; 56.00 a person. They did not have many of the salad items this time like cole slaw, or 3 bean salad etc. With the lunch for this price we were suppose to get side dishes to share; we only got the initial little round cheese breads; we did not get the mashed potatoes or crisp potatoes or fried bananas; we saw other table receive them and we had to ask after several meats had already been delivered. Never saw lamb or chicken so we asked, finally got some lamb delivered, but never got the chicken even though we told a server and a supervisor who came by to ask if everything was going well. Table next to us also at the end when they were finished had a food item delivered; we could not tell what it was, but we did not receive it and did not ask as we were getting ready to leave. Just be aware and ask the server what comes with the meat that is served to the table to ensure you know exactly what you should get for the price.

    Fogo de Chão - AlbuquerqueResponded on June 22, 2022It's important to us that we always provide positive experiences, so our team is saddened that we didn't achieve a five-star level of satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
35. OT

    OpenTable Diner

    Houston

    1 review

    4.0

    1 review

    Dined on June 19, 2022

    overall4food3service4ambience3

    Fathers Day! It was good!

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36. OT

    OpenTable Diner

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on June 19, 2022

    overall1food4service1ambience3

    We've been here many times so going for Father's Day was supposed to be a familiar experience. I only ever get the salad bar, while my husband gets the full experience. The waitress provided us with the usual menus and never explained everyone is charged the same for Father's Day. So I ended up paying almost $60 for the salad bar. I would've forced myself to endure the meat if I had known I was paying for it anyway. When we received the check and explained that I only got the salad bar the response was a mere "Sorry it's the same price for everyone today." Then why did they have us order off the menu? Very disappointing.

    Fogo de Chão - AlbuquerqueResponded on June 22, 2022We've been grateful for your return business, so it's disappointing that we fell short of your expectations on Father's Day. We are sorry that the price of your meal was not made clear to you, as it should have been. We appreciate you bringing your concerns to our attention. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience. Best.

    Report
37. ES

    EugeneS

    New Mexico

    6 reviews

    5.0

    6 reviews

    Dined on June 18, 2022

    overall5food4service5ambience5

    My wife and I had a great time. We love this place. One of our favorites. Needed water. Bought Pelogrino sparkling water. Didn’t have much of a variety on meats this time. Still had amazing service and enjoyed the staff and atmosphere.

    Fogo de Chão - AlbuquerqueResponded on June 20, 2022Thank you for taking the time to share your compliments and feedback, Eugene! We are so happy to be one of your favorite restaurants and we will be sure to review your comments with our team. Please visit again soon, as we are always eager to serve you!

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38. OT

    OpenTable Diner

    New Mexico

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    This spot hits the spot. Mari, Sierra and the rest of the Fogo staff NEVER disappoint.

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39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food5service5ambience5

    Wonderful experience. Staff was extremely helpful and the food was amazing. The mango habanero cocktail was outstanding. Would absolutely recommended.

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40. S

    Sarah

    Las Vegas

    1 review

    vip
    1.0

    1 review

    Dined on June 8, 2022

    overall1food1service1ambience3

    Wouldn't know about the food as the service was so poor we ended up leaving before we could order

    Fogo de Chão - AlbuquerqueResponded on June 24, 2022Thank you for taking the time to provide us with your feedback, Sarah. We apologize that you only received a 1-star performance for our location. We would like to learn more about your visit so that we can fix the issue. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report