Fogo de Chão - Albuquerque

Commentaires sur le restaurant Fogo de Chão - Albuquerque de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Michael

   Dallas1 commentaire

   2.0

   Y est allé il y a 1 jour

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   Mothers Day, the service was horrible. Staff clueless, and the manager sets a poor example of leadership. My wife and I had reservations, and we waited 20 minutes past reserve time. Finally seated, this was the only time we had seen the waitress. Didn't receive all the items that should come with the meal, bread etc. Got water from a different waiter. Different staff for every interaction with no one actually assigned to wait on us. Finished eating, then tried to get check, staff clueless. Finally engaged manager, just as clueless. Finally, we get a check after 30 minutes of waiting, pay, then leave. Complained to manager and she didn't know what to do. We will never return to this place. Service and management actually break this place! Worse example of how to run a restaurant. But that wasn't the worst of it. It was Mother's Day, and my wife didn't leave this place a happy mom or wife. Stay clear of this mess!
   

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2. D

   Derek VIP

   Nouveau-Mexique9 commentaires

   1.0

   Y est allé il y a 1 jour

   1. Cote globale 1
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   Decided to treat my wife to a nice lunch at Fogo de Chao today being that it was Mother’s Day and I have to say that the service needs a a lot of work. Selection of meats was on point l, however, from a service standpoint, needs a lot of improvement. Won’t be going back unfortunately!
   

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3. C

   Christine

   Nouveau-Mexique3 commentaires

   3.0

   Y est allé il y a 1 jour

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   It was difficult to get to try all of the meats. Lots of people kept asking if we needed anything, but nobody seemed to be able to deliver. 
   

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4. D

   Demetris VIP

   Nouveau-Mexique45 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   5/10/25: 5-star Service is still fabulous. We were well taken care of by all team associates. Thank you to everyone who touched my table. (REWARDS E-CLUB MEMBER review): I recommend RESERVATIONS, although not necessary (you'll just have a long wait or be mad that you didn't make a reservation). Trust me on this one! Elegant dining lunch experience, amazing table service, scrumptious food and attentive staff & management. Ambiance is business casual. Great place for a celebration of all occasions. No appetizers or desserts because my plate runneth over from the continuous table service! Unlimited dining of perfectedly seasoned meats (beef, pork, chicken, lamb, sausage) cheese puff rolls, fresh food bar with an excellent variety of salads, fruits, and vegetables. Mashed potatoes, polenta, and fried bananas are served tableside. Definition OF TEAM PLAYERS is here. A dining guest can flag down any staff member with a request and doesn't have to wait to find his/her original table server. Love that so much! When you're ready to stop eating the deliciousness of...well, EVERYTHING turn your card on the table from green to Red and push away. Enjoy yourself ❤
   

   Fogo de Chão - AlbuquerqueA répondu il y a 1 jour

   Demetris, thank you for sharing your enthusiastic and detailed review! We're pleased to hear that our team provided fabulous service and that you enjoyed your dining experience with us. We're delighted you're part of our Rewards E-Club and appreciate your insight on reservations. Whenever you're ready for another satisfying meal, we look forward to welcoming you back!
   

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5. S

   Scott

   Denver 2 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food, professional courteous staff doesn’t get much better
   

   Fogo de Chão - AlbuquerqueA répondu il y a 2 jours

   Scott, thank you for sharing your wonderful feedback with us. We're thrilled you enjoyed both the food and our team's service. We can't wait to welcome you back for another memorable experience!
   

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6. K

   Kevin

   Nouveau-Mexique1 commentaire

   5.0

   Y est allé le 3 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This place is the best. Everything was perfect from start to finish. Dining here feels like dining at my home away from home. The team is wonderful and inviting. The food is high quality and always fresh. This place makes me feel like I’m at home yet on the red carpet at the same time. Highly recommend!
   

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7. T

   Thomas

   Nouveau-Mexique3 commentaires

   5.0

   Y est allé le 2 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Another great evening with family and great food! A place of so many great first bites! The Waygu steak on a Salt Stone is a worthy treat!
   

   Fogo de Chão - AlbuquerqueA répondu il y a 7 jours

   We're thrilled that you think so, Thomas! Thank you for the praise, and we'll see you soon.
   

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8. S

   SUSAN

   Nouveau-Mexique36 commentaires

   5.0

   Y est allé le 27 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Our first contact was the hostess who was very nice and attentive. Our first server, a woman, was a bit dismissive w/a tad bit of unfriendly attitude. She didn't check on us as much as she was others. We felt ignored by her. That was made up for by the attentiveness of the meat servers, the ladies picking up our used plates, and another young man who may have been a senior server or associate manager. He checked on us regularly, got us our check w/the discount and asked if there was anything else we needed. Those folks were awesome still; our tip did reflect the feeling we had from the first (female) server. If we could have individually tipped the servers who were pleasant, we would have.
   

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9. L

   Lance VIP

   Nouveau-Mexique25 commentaires

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Restaurant was hosting a wine dinner. It was off menu and fantastic.
   

   Fogo de Chão - AlbuquerqueA répondu le 28 avril 2025

   Hi Lance, so glad to receive such a positive review, as we're happy to offer wide selections for all of our guests to enjoy! Thank you so much!
   

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10. M

    Molly VIP

    Washington DC7 commentaires

    3.0

    Y est allé le 18 avril 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 2
    4. Ambiance 3

    The waitstaff explained that they share tables. However they didn’t seem to be communicating well because it l took a nearly half an hour to get the soft drinks we ordered. We asked for extra plantains and rolls, which never came. And getting our bill took forever because they didn’t know what we ordered.
    

    Fogo de Chão - AlbuquerqueA répondu le 21 avril 2025

    Thank you for sharing your experience, Molly. We're sorry to hear about the delays and miscommunications you faced. Timeliness and coordination are important to us, and we want to address your concerns to improve your future visits. Please reach out via our website contact form so we can work toward a better experience. Thank you.
    

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