Firebirds Wood Fired Grill - Overland Park

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1. D

   Digger

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   overall2food3service1ambience3

   Service was not good. Food and drink order was not correct. Failed to bring us our appetizer. Wrong drinks. Not made to order. Steak cooked wrong.

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2. D

   Doc1

   Kansas City

   14 reviews

   vip
   4.0

   14 reviews

   Dined 4 days ago

   overall4food5service4ambience4

   Need to update beer selections. I asked for 3 different beers that they no longer have or they were out and I got my fourth selection Friday early evening in the dinning area is very loud. The Cobb salad with a topping of grilled chicken was outstanding and enough for a second meal.

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3. LR

   LRFMPF

   Hawaii

   5 reviews

   2.0

   5 reviews

   Dined 5 days ago

   overall2food4service1ambience4

   This was one of my favorite restaurants- this is where I recommend family & friends when we dine out dinner, lunch & happy hour. Until now - multiple issues with this dining experience. Poor service - waitress was too concerned about flirting with coworker than providing adequate service. Made multiple mistakes and we had to get up ourselves multiple times to find another person to help us with things we needed during our dining. It was the worst service we have ever experienced anywhere.

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4. JG

   JeremyG

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Food was amazing and staff was super nice and helpful

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5. m

   marvaleas

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service5ambience5

   We were there quite a while catching up on each other and no one bothered us . This was great

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6. J

   Judd

   Kansas City

   8 reviews

   5.0

   8 reviews

   Dined on June 21, 2022

   overall5food5service5ambience5

   Met a friend for lunch. Waiter was very good reminding us to take our time. Spinach salad was wonderful!

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7. DW

   DeeW

   Kansas City

   7 reviews

   5.0

   7 reviews

   Dined on June 20, 2022

   overall5food5service5ambience5

   Totally enjoyed our dinner last night. The lobster queso and chips were wonderful. Monday was half price wine night which was unexpected. My steak was fabulous, juicy and tender! I'm not usually a steak person but the garlic sauce sounded good and it was!!! Our waitress, Summer, did a great job checking on us without being intrusive. Every time I go I've had wonderful experiences and great food.

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8. MB

   MegB

   Las Vegas

   1 review

   3.0

   1 review

   Dined on June 19, 2022

   overall3food2service3ambience3

   First time dining at Firebirds. Sadly disappointed in the food after reading such great reviews. Hopefully it was not the norm, but will not be going back for a while.

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9. NC

   NicoleC

   Kansas City

   1 review

   5.0

   1 review

   Dined on June 19, 2022

   overall5food5service5ambience5

   First time visiting Firebirds. Wonderful experience. Staff very friendly. Food is outstanding. Will definitely come back.

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10. MS

    MeganS

    Kansas City

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food3service4ambience5

    The ribs were over cooked and didn’t have hardly any meat on the bones. Everything else was great though.

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11. a

    averagejohndoe

    Kansas City

    9 reviews

    vip
    1.0

    9 reviews

    Dined on June 19, 2022

    overall1food1service1ambience5

    we dined for lunch. great - made reservation on open table, and were seated immediately. great - host brought high chair poor - server was not attentive, had to ask 3 times for iced tea refills, did not offer to refill other drinks. had to flag server down for anything. did not check on our table. poor - quality of prime rib. i ordered med rare. looked well done, was dry, and light brown. sent back. poor - 2nd prime rib received. still brown and dry. did not send this one back. did not finish. overall, did not have a good experience. service was not what you would expect for a restaurant at this price point. prime rib seemed to be left over from the night before, and reheated. not worth $35.95 paid. is the prime rib roasted fresh that day for lunch? or left over from the night before? no med rare prime rib available. when i sent the first prime rib back, the server said it would take a while for a med rare prime rib replacement. i questioned, "really? don't you just cut it from the rib roast?" i suspect it took some time to reheat.

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12. A

    Anne

    Kansas City

    4 reviews

    2.0

    4 reviews

    Dined on June 19, 2022

    overall2food2service2ambience4

    It was Father’s Day so things were a little chaotic (totally expected), but there were box fans everywhere, the waitress didn’t know the menu and couldn’t answer basic questions (we’re talking, can I have my egg fried vs over medium) and our order was wrong. Not a great experience.

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13. d

    diner

    Kansas City

    5 reviews

    4.0

    5 reviews

    Dined on June 18, 2022

    overall4food4service4ambience3

    dinner was good but air conditioning was either down or trying to recover, so a little uncomfortable

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14. a

    amyh

    Denver

    2 reviews

    3.0

    2 reviews

    Dined on June 17, 2022

    overall3food3service4ambience2

    The restaurant was uncomfortably hot tonight. Waitress was darling. I was excited all week to order the steak salad and it was underwhelming…..greens were like bagged salad from the grocery store with iceberg lettuce mixed in, and there was MAYBE 3oz of steak to top the salad - for $20. Super disappointed. The lemon cake was delicious!!!

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15. SH

    SunnyH

    Kansas City

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food4service3ambience2

    AC seemed to not be working

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16. MP

    MikeP

    Kansas City

    6 reviews

    vip
    2.0

    6 reviews

    Dined on June 17, 2022

    overall2food2service4ambience3

    The perfect margarita tasted like lemonade and the striped bass was mediocre. Food and drinks did not meet our expectations.

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17. P

    Pats

    Kansas City

    52 reviews

    vip
    5.0

    52 reviews

    Dined on June 15, 2022

    overall5food5service5ambience4

    WOW! Try the “Kickin’ Chicken Sandwich”. My wife and I went to lunch at Firebird’s today. I wanted to try their “Kickin’ Chicken Sandwich” which I saw in an email I received a month ago. It was Outstanding! But what actually made the sandwich was the house made Pickled Jalopenos! They are made in-house and were “added” to the sandwich by skewering them on top of the bun. When I tasted one, I was in love. (They would also be great added to their cheeseburgers. Just a thought.) The server (Devin) was excellent. He literally anticipated the needs of the clients. NOTE: If you’re not on it, sign up for the Firebird’s “Inner Circle” email club. Yes, you will receive discount coupons for sign-up & B-Days, but also special offers and announcements. If you haven’t been to Firebird’s, do so soon! Bon Appetit.

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18. j

    janlovestoeatout

    Kansas City

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    The restaurant wasn’t packed so I guess that kept the noise down. Appreciated being able to carry in a conversation. Service was EXCELLENT. My bf’s daughter and hubby came in after we had ordered but they let us move to their table. We sort of had 2 waitresses then and both were so pleasant!

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19. C

    Cjhf48

    Kansas City

    6 reviews

    2.0

    6 reviews

    Dined on June 13, 2022

    overall2food4service2ambience3

    It was 90* outside, the restuarant obviously didn't take that into consideration as it was too warm. The food took over 30 minutes to get to the table. The restuarant was not crowded, quite a few of empty tables, we were there at 5:15. Neither was the bar. Very disappointed even though the waitress was nice, she did not apologize for the long delay. Will recommend to others. Hopefully they won't have the same experience.

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20. t

    tweetypat

    Kansas City

    6 reviews

    2.0

    6 reviews

    Dined on June 12, 2022

    overall2food2service4ambience1

    Yesterday was a very hot and humid day here in Overland Park. When we walked into Firebirds we noticed right off that it was warm. We made the reservation based on an email special that was very confusing. It turns out the two for one special was based on a single plate and not intended for two people. We ended up sharing the meal which was mediocre. I had to order a side salad to make it enough food for two people. Very disappointing. We were glad to get out and into our air conditioned car. I've had a couple good experiences for lunch at Firebirds but this was not good. I was trying to impress my husband. He was not impressed.

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21. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food3service3ambience1

    My experience was horrible because the air conditioner wasn’t working. I made a reservation more than 24 hours in advance so I should have received an email about the air conditioning not working. I should have had the option to cancel early instead of arriving and not being told and it was too late to book somewhere else. This was a birthday celebration. It was 100 outside so you could imagine the temperature inside the restaurant. They waiter said the air was not working all day and now it is 5pm. This is bad business. It was horrible and ruined my sons birthday. A discount should have been given on the meal at least a piece of cake for his birthday that I requested on the reservation. I am very disappointed sweating and eating isn’t enjoyable other guest were complaining also. Making money was more important then the guest. The restaurant should have closed instead of staying open!!!!

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22. OT

    OpenTable Diner

    Kansas City

    2 reviews

    4.0

    2 reviews

    Dined on June 11, 2022

    overall4food4service3ambience5

    The server kept rushing us.

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23. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service3ambience3

    They didn’t do anything special for a birthday and service was subpar.

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24. EE

    EdEats

    Kansas City

    53 reviews

    vip
    4.0

    53 reviews

    Dined on June 8, 2022

    overall4food3service5ambience4

    Prime Rib was chewy and not as warm as it should be.

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25. NB

    NikkiB

    Dallas

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food3service5ambience5

    Unfortunately my husband did not like his food but the manager was kind enough to take it off our bill. We have loved the food in the past it was just this one dish that we did not like so much. We will definitely be back again.

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26. JC

    JoCoFoodie

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    This restaurant is my favorite Johnson County restaurant. We have always had excellent service & excellent food at this establishment. It's a little pricy for it's limited menu & dining scale as compared to other area restaurants such as Bristol, Sullivans, J. Gilberts, or even McCormick & Schmick's, but still makes for an enjoyable dinner.

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27. C

    Connie

    Las Vegas

    15 reviews

    vip
    5.0

    15 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    One of our favorite restaurants for quality of food and well-trained servers

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28. JK

    JandK

    Kansas City

    2 reviews

    3.0

    2 reviews

    Dined on June 1, 2022

    overall3food4service2ambience3

    Reservation was made as Anniversary dinner. Never acknowledged by any staff member. Special huh ? The food was prepared with a nice speed, and it was good. ( Steak for one & Fish the other ) . I would go back, but the overall impression was -- meh, just OK . Service was Ok, but not attentive, or thorough.

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29. R

    Rich

    Kansas City

    18 reviews

    vip
    5.0

    18 reviews

    Dined on May 30, 2022

    overall5food5service5ambience4

    great dinner and thank for honoring veterans--for sure will be back

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30. CA

    ConnieA

    1 review

    3.0

    1 review

    Dined on May 30, 2022

    overall3food3service3ambience5

    We frequent yr restaurant often but this wasn’t our most pleasant experience. The salmon was so salty we couldn’t eat it and the chicken pasta lacked flavor. The spinach salad was excellent. Service was very slow and it was not overly crowded. The waitress did apologize and stated she was having some issues. We have enjoyed it in the past!

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31. KV

    KristyV

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    Great food and service

    Report
32. T

    Tedward

    Kansas City

    2 reviews

    4.0

    2 reviews

    Dined on May 30, 2022

    overall4food4service4ambience4

    Enjoyed Memorial Day free meal gathering with other veterans! Food was excellent!

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33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Food was the best ever and server was a 10 plus!!

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34. WS

    WandaS

    Kansas City

    55 reviews

    vip
    5.0

    55 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    Our waiter, Marcelli was the best. Took very good care of us. The food at Firebirds is always delicious

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35. WM

    WarrenM

    Kansas City

    2 reviews

    2.0

    2 reviews

    Dined on May 30, 2022

    overall2food2service2ambience3

    Service was below average for this restaurant. Really wasn't too impressed with the food. I've been to this establishment before and i really expected more. Sorry to say

    Report
36. JL

    JeanetteL

    1 review

    4.0

    1 review

    Dined on May 30, 2022

    overall4food4service4ambience4

    The food was very good but overpriced. They got my order correct which is rare since I have dairy issues. I felt the server went above and beyond to make it correct. The service was fast and she checked on us numerous times. I appreciated the $10.00 coupon I received for joining their club. My husband is a veteran and he was well respected.

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37. TF

    ThomasF

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Outstanding food, service, great happy hour. Save room for dessert

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38. JS

    JarekS

    1 review

    5.0

    1 review

    Dined on May 29, 2022

    overall5food5service5ambience5

    The cuts of meat we had as a group were excellent. The lobster was one of the best tasting lobsters. Prime rib was tender and juicy! 10/10 would recommend

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39. WN

    WNMJ

    Kansas City

    29 reviews

    vip
    5.0

    29 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    Very good food and our server (Joe) was outstanding

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40. OT

    OpenTable Diner

    New York Area

    10 reviews

    vip
    3.0

    10 reviews

    Dined on May 29, 2022

    overall3food4service3ambience3

    Firebirds is a go to for us. Half of the bread plates were dirty and we had to change several of the knives as they too were dirty. Not sure if it’s understaffing or other reasons, but not very full and salads took a long time to get. Food was, as usual, good when it arrived.

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