We were very disappointed. Our lobster dip appetizer was cold on arrival and we had to send it back and two of the steaks that were ordered were over cooked compared to what was requested (ordered rare and received medium well). The fish tacos, were bland and the tortillas tasted like cardboard. We went at 11:00am and the restaurant wasn't busy at all and we still received very slow service.

Maybe they had a bad night! Food was good service was not as it has been in past. I had a party of 7. Four received there food and the other three got theirs over 10 minutes later. Then one burger was missing items on burger, it was the second smokehouse burger. Waiters said it was a different burger and i showed him on bill they were the same

Fantastic date night!
Steaks were on point

Can't wait to go back

As always great food and service. A little pricey but you get what you pay for.

Really enjoyed our lunch. Server was lovely and the food delicious!

The restaurant was dirty. For the price I paid I was expecting food that was superior to a standard chain restaurant. The amount and quality of the food for the price I paid ensures that I will never return. I was expecting much more and was completely disappointed. The wait staff was the only exception. They were awesome.

Restaurant smelled like wet carpet, service was slow even though it wasn’t busy.

Had a great lunch with friends. The only comment I can make is that our waiter was having to do double duty as bar tender and be our waiter. Hope people would come back to work and ease this

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Great food and great service

On the occasion of my wife's Birthday, our family gathered on a Friday evening. The overall quality the food was outstanding. Our server was wonderful. I found it a bit crowded in terms of table placement.

The menu is oriented towards beef....but there were some fine fish and vegan offerings. Food presentation was top rate.

Overall, I would recommend.

First time here. The waitress was outstanding. The food was delicious. Had 24 oz prime rib the kitchen cut me a larger piece at request. Lobster dip was fabulous. The margaritas was outstanding. Food wise I can’t wait to go back. The manager kept checking on our experience. I gave this 4/5 because of a problem with a server. I had to write this review.

We sat down and this guy just went off on another server right by our table just as loud 3 tables of us was in shocked! Found out his name was Wong or won something like that. He screamed at this guy hand jesters to his head and degrading him on the floor. $200 for a meal this wasn’t needed. Guy was so arrogant and it made us uncomfortable watching him serve others and no smile at all.
I told the front desk was not going to stop manager because other people was enjoying their dinner.

Back to the food experience. It’s 5 star flavor and our waitress was awesome! I do apologize for this review but someone needs to handle this. Such a beautiful place with an arrogant jerk on the floor.
We will return and decide even if we are close to him we will walk out! So sorry.

5 star food.

We had an awesome experience. We had two in our party with dietary restrictions and they went above and beyond to accommodate them. Even made a salad dressing for one to make sure no soy it. Amazing service! Thats why this is one of our favorite places to eat!

Steaks were undercooked- waitress didn’t check table after food delivery. Service was slow.

Great food and good service. Bread wasn’t offered this time and failed to ask for it.

Our waiter/server very good. Food was alright but had to send some chicken back since it was not even warm n When it was brought back, still not warm. Took it home with us.

Menu offered some good entrees.

Food is very average, service is just OK but they seem to be in a rush to turn tables. Appetizers, salads snd entrees all served within minutes of each other, no time to finish one before the next one comes out. Not the first time this has happened here. Many better options nearby, won’t be back.

The temperature was very warm, the a/c not working properly

As usual great service and fantastic food! One of my favorites!

Everything was wonderful but since the air conditioning was not working we did not stay for dessert!

We always have a great time at Firebirds. We were seated promptly at the time of our reservation, greeted quickly by the wait staff and received great service from our waitress Angie and her teammates and manager. All of our food was appropriately hot (or cold) with tremendous flavor, drinks were chilled and promptly refilled, and the atmosphere was great. We will definitely return again (and again and again 😀)

Waiter was struggling with his timing, food was great.

Not sure if short on wait staff, but the service was not very good. Ordered a drink that never came. After food served, never saw waiter again until at least 20 minutes after we had finished eating. I will say waiter apologized and was a pleasant person.

Firebirds never disappoints! The food is exceptional and the service, perfect!

All was delicious and very well presented!

Great food friendly staff

Prime rib was super tough. The potatoes cold. Advise not ordering prime rib.

Let me start by saying are service was outstanding. I had a Ribeye Steak that I asked for Medium and had to send it back it was so rare. My loaded baked potato was cold and they just stuck my potato in a microwave instead of giving me a new one.

My wife’s Cilantro chicken had a little leaf on top of her pressed chicken and they called it Cilantro chicken. No seasoning and the cream sauce was cold and pasty.

This is the second time within a month we had a problem with the food. Will not be going back🤷‍♂️

Food was delicious and service was impeccable

Went for our 30th anniversary and had a great time. Melt in your mouth perfectly cooked steaks, delicious salads, great service, and we even got a complementary Crème Brule cheesecake for desert because it was our anniversary (which we were planning on ordering). It was like they read our minds.

Girls lunch. Great food and service.

Firebirds was wonderful like always, Our food and service were superb!

We really enjoyed the food and the atmosphere, however every time someone walked by our table I would get a whiff of dirty carpet. It smelled like the carpet in a dirty movie theater. I would recommend to them that they have their carpets cleaned.

Ordered the ribeye and it was basically uneatable, very tough and stringy and the manager did remove it from my bill. Was our anniversary dinner and those days only come once a year so we were disappointed.

This restaurant was fabulous. Our steak was the best we have ever had and that says a lot. We like the plain sirloin but the blue cheese was good as well. Great waitress- Hadley. We are from out of town but ever in KC again, will go.

Always looking for a new place to enjoy a good meal, drink and environment. Firebirds was a place of choice this time around to celebrate my daughter’s birthday. We were not disappointed. Service was great! Ambiance appealing! White Sangria refreshing! Everyone was pleased with the food. And the specially prepared finger cheesecake bites topped it off…delicious!!

Went for my birthday. Trying to give restaurants the benefit of the doubt post-Covid. But our waitress ignored us a lot of the time. I saw her just standing around-not busy. Prices are pretty high and servings are pretty small. I had the meatloaf and it was just average. Daughter had the filet and it was fine, but nothing to write home about. We got the ranch rings for an appetizer and those were really good. But you’re not going to get a good review from me when onion rings were the best dish I had. Don’t feel the need to go back

Enjoyed dinner with my out-of-town guests. All three dinner entrees were well presented.

Firebirds was good only downfall they ran out of meatloaf, one of my main reasons for selecting this restaurant for Father's Day. Everything else was great including our server.

Great service great food good time