Firebirds Wood Fired Grill - Morrisville

Commentaires sur le restaurant Firebirds Wood Fired Grill - Morrisville de personnes qui y ont mangé. Selon des cotes récentes.

1. B

   Betty

   Asheville / Ouest de la Caroline du Nord1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our server Katie was a keeper! She was informative regarding menu/drink options and attentive to our needs. The food was delicious. We had a very enjoyable dinner.
   

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2. M

   Mimi

   Raleigh 1 commentaire

   3.0

   Y est allé il y a 4 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   I was disappointed in the food - I would rate everything as just OK
   

   Firebirds Wood Fired Grill - MorrisvilleA répondu il y a 1 jour

   Thank you so much for sharing your review, Mimi. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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3. L

   Louis

   Montréal2 commentaires

   4.0

   Y est allé le 21 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 3

   The food, we both had Filet Mignon which was well cooked and was tender and the taste was very good. Caesar salad was very good. Service was ok, but there was a big party and maybe the hostess and waiter were new, so there were some menu mixups which was not such a problem. We sat on the bar side because the dining side was noisy. We recommend this place if you want a good meal, maybe a drink to start and you want to get in and out.
   

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4. C

   Chris

   Raleigh 9 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 5
   3. Service 3
   4. Ambiance 1

   We were a party of 6,on Easter evening. It was not very busy. We were seated in the back section of the restaurant, which only had a few other occupied tables and nobody else was seated back there. All of that was fine. The biggest issue was that the servers kept using the electric sweeper to clean under the table as any guests left. It was very noisy and irritating - a major interruption to being able to talk and I was there with 5 relatives visiting from out of state. This floor cleaning happened continually during our dinner. It made us feel as though we were being rushed out. My brother finally asked one of the servers who was cleaning to carpet to please not do that right now as it was very loud and we couldn’t talk. She did stop, but gave him a dirty look. Our server was adequate but couldn’t remember who had which drink. And then my brother was served the wrong beer and she tried to tell him it was the correct one. She finally went back to the bar and apparently figured out that he was right. Food was excellent as always. I’ve been here many times and have always been favorably impressed with everything. But after this experience I will be finding a new “go to” restaurant for a nice dinner. For the price of the meals we should have top-notch service and should also not be cleaned up around during the entire meal. Very disappointed!
   

   Firebirds Wood Fired Grill - MorrisvilleA répondu il y a 2 jours

   We appreciate you taking the time to share your experience, Chris. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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5. C

   Cheryl

   Orlando 1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I don’t write too many reviews, but the food exceeded my expectations completely. The group I was with had steak, salmon and chicken and we ate every morsel of food. Even the salads were great.
   

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6. M

   Maria

   Raleigh 3 commentaires

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   Our server was wonderful in letting us know when we sat down that the food was taking a really long time. We were not in a hurry as it was a holiday and knew they would probably be busy so we hung out and had some family time. When the food did arrive, it was cold. The server was very apologetic, but not a single manager came over to check on our table or to even offer any assistance/apologies that the wait was taking so long we were there for a total of 2 1/2 hours.
   

   Firebirds Wood Fired Grill - MorrisvilleA répondu il y a 1 jour

   Hi Maria, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize that the quality of your food did not meet our usual high standards. Your feedback is incredibly valuable, and I will personally ensure that your review is shared with our leadership team.
   

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7. D

   Donna

   Raleigh 2 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   The food was really good. The wait was long. I understand it was Easter Sunday. We had reservations at 2 and didn't get our food until almost 4. Our waiter had a somewhat difficult time communicating. The manager offered a complimentary second dessert to take home after one of my party explained that the waiter left out that the fresh vegetables included onions and peppers.
   

   Firebirds Wood Fired Grill - MorrisvilleA répondu le 23 avril 2025

   Hi Donna, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize for the wait you experienced before getting your food. Your feedback is incredibly important to us, and we’re committed to continuously improving to ensure every visit exceeds your expectations. If
   

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8. g

   geri

   Raleigh 7 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Rough day to review as it was Easter Sunday. We waited forever for our food, and we had to ask for an update, as noone came to tell us it was 4 tickets backed up. We watched a much larger party who arrived 20 min after us get theirs first, and we only had 4. I felt a comp, a discount or a free dessert would have eased the wait. Even more bread.. as we waited 65 min from order to table. Unsure what the issue was, but possible short cookstaff or overbooking. Either way, they needed to do better Customer Service wise. Food was good, and server was nice.
   

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9. L

   Lydia VIP

   Raleigh 20 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our service today for Easter brunch was attentive and delicious. Our server checked on the table appropriately throughout the meal and the timing of the drinks, appetizers, entree, and dessert was just right. We had an array of items such as eggs, salmon, pork, burgers, and steak. Everyone from kids to seniors enjoyed their well prepared meals. Also, this location in Morrisville was convenient with a small playground and open lawn area right outside the restaurant. We would highly recommend Firebirds especially for groups and look forward to dining with them again soon.
   

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10. J

    Jonathan VIP

    Raleigh 23 commentaires

    5.0

    Y est allé le 19 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    The food was good as usual and the service was great! We enjoyed it.
    

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