Firebirds Wood Fired Grill - Morrisville

Firebirds Wood Fired Grill - Morrisville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Karen

   Raleigh1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server was really nice. Everybody was nice and polite providing a great dinner experience
   

   Firebirds Wood Fired Grill - MorrisvilleResponded 1 day ago

   Hi Karen, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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2. K

   Karen

   New York City3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 10 and our server was excellent. She also had an 8 top to deal with so kudos to her. Food was excellent as always, lemon drop cocktails were awesome. Another excellent meal at Firebirds
   

   Firebirds Wood Fired Grill - MorrisvilleResponded 2 days ago

   Hi Karen, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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3. B

   Betty

   Western NC1 review

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Katie was a keeper! She was informative regarding menu/drink options and attentive to our needs. The food was delicious. We had a very enjoyable dinner.
   

   Firebirds Wood Fired Grill - MorrisvilleResponded 3 days ago

   Hi Betty, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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4. M

   Mimi

   Raleigh1 review

   3.0

   Dined on April 28, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I was disappointed in the food - I would rate everything as just OK
   

   Firebirds Wood Fired Grill - MorrisvilleResponded on May 1, 2025

   Thank you so much for sharing your review, Mimi. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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5. L

   Louis

   Montreal3 reviews

   4.0

   Dined on April 21, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food, we both had Filet Mignon which was well cooked and was tender and the taste was very good. Caesar salad was very good. Service was ok, but there was a big party and maybe the hostess and waiter were new, so there were some menu mixups which was not such a problem. We sat on the bar side because the dining side was noisy. We recommend this place if you want a good meal, maybe a drink to start and you want to get in and out.
   

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6. C

   Chris

   Raleigh9 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 1

   We were a party of 6,on Easter evening. It was not very busy. We were seated in the back section of the restaurant, which only had a few other occupied tables and nobody else was seated back there. All of that was fine. The biggest issue was that the servers kept using the electric sweeper to clean under the table as any guests left. It was very noisy and irritating - a major interruption to being able to talk and I was there with 5 relatives visiting from out of state. This floor cleaning happened continually during our dinner. It made us feel as though we were being rushed out. My brother finally asked one of the servers who was cleaning to carpet to please not do that right now as it was very loud and we couldn’t talk. She did stop, but gave him a dirty look. Our server was adequate but couldn’t remember who had which drink. And then my brother was served the wrong beer and she tried to tell him it was the correct one. She finally went back to the bar and apparently figured out that he was right. Food was excellent as always. I’ve been here many times and have always been favorably impressed with everything. But after this experience I will be finding a new “go to” restaurant for a nice dinner. For the price of the meals we should have top-notch service and should also not be cleaned up around during the entire meal. Very disappointed!
   

   Firebirds Wood Fired Grill - MorrisvilleResponded on April 30, 2025

   We appreciate you taking the time to share your experience, Chris. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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7. C

   Cheryl

   Orlando1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t write too many reviews, but the food exceeded my expectations completely. The group I was with had steak, salmon and chicken and we ate every morsel of food. Even the salads were great.
   

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8. M

   Maria

   Raleigh3 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Our server was wonderful in letting us know when we sat down that the food was taking a really long time. We were not in a hurry as it was a holiday and knew they would probably be busy so we hung out and had some family time. When the food did arrive, it was cold. The server was very apologetic, but not a single manager came over to check on our table or to even offer any assistance/apologies that the wait was taking so long we were there for a total of 2 1/2 hours.
   

   Firebirds Wood Fired Grill - MorrisvilleResponded on May 1, 2025

   Hi Maria, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize that the quality of your food did not meet our usual high standards. Your feedback is incredibly valuable, and I will personally ensure that your review is shared with our leadership team.
   

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9. D

   Donna

   Raleigh2 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was really good. The wait was long. I understand it was Easter Sunday. We had reservations at 2 and didn't get our food until almost 4. Our waiter had a somewhat difficult time communicating. The manager offered a complimentary second dessert to take home after one of my party explained that the waiter left out that the fresh vegetables included onions and peppers.
   

   Firebirds Wood Fired Grill - MorrisvilleResponded on April 23, 2025

   Hi Donna, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize for the wait you experienced before getting your food. Your feedback is incredibly important to us, and we’re committed to continuously improving to ensure every visit exceeds your expectations. If
   

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10. g

    geri

    Raleigh7 reviews

    4.0

    Dined on April 20, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Rough day to review as it was Easter Sunday. We waited forever for our food, and we had to ask for an update, as noone came to tell us it was 4 tickets backed up. We watched a much larger party who arrived 20 min after us get theirs first, and we only had 4. I felt a comp, a discount or a free dessert would have eased the wait. Even more bread.. as we waited 65 min from order to table. Unsure what the issue was, but possible short cookstaff or overbooking. Either way, they needed to do better Customer Service wise. Food was good, and server was nice.
    

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